March 31, 2014

HR has the most ‘can’t do’ attitude in the workplace finds poll

Human resources people are obstructive and most likely to reject reasonable requests in the workplace, finds a new poll. Almost 18 per cent of individuals polled by conference call provider Powwownow voted the HR department as the most difficult to work with; almost double that of Finance/Accounting, the next most maligned department.Why some members of staff are so uncooperative was interpreted by respondents as due to illusions of grandeur (68%), attempts to retain power and hold others back (67%) and confusion/lack of training/lack of confidence (40%). Unhelpfulness does not go unpunished it seems as the majority of respondents (53%) thought that unproductive or obstructive employees are more prone to bullying in the workplace. Those who encounter such unhelpfulness admitted to being driven to consider screaming out of sheer frustration (40%) or even seek new employment (36%) rather than speaking with their superior (30%) about an obstructive colleague. (more…)

March 26, 2014

UK workers are amongst least engaged in the world, claims new report

by Mark Eltringham • News, Workplace

The latest survey highlighting how disconnected the world’s workers feel from what they do comes courtesy of researchers ORC International. In its Global perspectives survey of over 7,000 employees in 20 countries, the researchers found that UK employees are amongst the most disengaged in the world. Engagement has declined sharply over the last year for UK based workers with under half (48 percent) claiming to be engaged with their jobs, down from 56 percent last year. This puts the country in 18^th position, with only Japan and Hong Kong coming out worse. Only 40 percent think their managers motivate and inspire them and only 37 percent feel encouraged by their employers to innovate. In fact the UK’s score fell according to every measure used in the report including the wellbeing index with a rating of 57 percent, down from 61 percent last year.

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March 25, 2014

Robotic managers likely to lack empathy and forget ethics, claims CMI report

by Mark Eltringham • Workplace

A new report into the judgements of managers has concluded that they are significantly more prone to responding in a ‘robotic’ way to moral questions than the general population, relying on handed-down rules rather than their own ethical standards. The report, Managers and their Moral DNA, was commissioned by the Chartered Management Institute (CMI) in conjunction with personality testing website Moral DNA. It found that nearly three quarters of managers (74 percent) lack empathy and do not fully consider the moral consequences when they take decisions, which is 28 percent higher than the general population. The report also claims that managers are 4 percent more compliant with rules and 5 percent less caring in their ethical decision-making at work than in their personal lives, a figure that tallies with other results from the Moral DNA database according to the report’s authors.

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March 25, 2014

Employers welcome an age-diverse workforce, but need to be prepared

by Sara Bean • Flexible working, News, Workplace

A recent report by the UKCES that predicted that the workplace of the future will see four generations of employees working side by side is being welcomed, rather than feared by employers, but they need to begin planning for the future now, or risk a skills shortage and being at a competitive disadvantage. The revelation that by 2030 four-generation or “4G” workplaces – will become increasingly common as people delay retiring, even into their 80s, prompted UKCES Commissioner Toby Peyton-Jones to ask whether this emerging multi-generational workplace would spell stress and culture clashes or create positive tension leading to innovation. Now a new study, Managing an age-diverse workforce, from the CIPD, shows that employers and employees see clear benefits from an increasingly age diverse workforce but need to do more to take full advantage. (more…)

March 21, 2014

Why work should be a key focus in improving our happiness

by Jessica Pryce-Jones • Comment, Flexible working, Workplace

The iOpener Institute for People & Performance is an official partner of the UN International Day of Happiness, which took place this week. Here, iOpener’s Joint CEOs Jessica Pryce-Jones & Julia Lindsay explain why work should be a key focus of improving happiness. The UN International Day of Happiness is designed to recognize that ‘progress’ is about increasing human happiness and wellbeing as well as growing the economy. The UN’s focus this year is on ‘reclaiming happiness’. The origins of the day lie in the July 2011 UN General Assembly resolution which recognized happiness as a fundamental human goal. In April 2012 the first ever UN conference on Happiness took place. On the back of this, they designated 20th March as an annual worldwide focus on celebrating and growing happiness. (more…)

March 20, 2014

Happiness and wellbeing more important to people than economy

by Sara Bean • News, Workplace

Whatever their opinion on yesterday’s Budget, the vast majority of Britons think levels of happiness and wellbeing matter more than the size of the economy. In a YouGov poll commissioned to mark today’s United Nation’s International Day of Happiness, a majority (87%) of UK adults were found to prefer the “greatest overall happiness and wellbeing”, rather than the “greatest overall wealth” (8%), for the society they live in. And despite the Conservative Party’s much lampooned attempts to appeal to working class people who they presume enjoy bingo and beer, this majority was found to be broadly consistent across all regions, age groups and social classes. LSE economist and co-founder of Action for Happiness, Lord Richard Laya says the results show that more priority should be given to mental health and wellbeing. (more…)

March 19, 2014

Employers say improved morale has helped reduce staff absences

by Sara Bean • Flexible working, News, Workplace

A third (34%) of UK employers have seen their absence rates improve over the last 12 months and almost two thirds think this is due to improved morale in the workplace. The new research, from trade body Group Risk Development (GRiD), echoes that of recent ONS Labour Market statistics which showed that UK sick days were down by 47 million since 1993. The employers polled also revealed they have better measures in place to reduce absence and improve attendance; with more than two in five employers (44%) using return-to-work interviews, 36 per cent having flexible working initiatives and 26 per cent having disciplinary procedures in place for unacceptable absence. Employers are also feeling more confident about working with fit notes, with 40 per cent saying they feel they can work with the advice given. (more…)

March 18, 2014

Morgan Lovell to research impact of the workplace on wellbeing

by Mark Eltringham • Facilities management, Workplace, Workplace design

One of the latest pieces of research to explore the possible links between the workplace and individual wellbeing is to be carried out by office fit-out firm Morgan Lovell in conjunction with the British Council for Offices (BCO) and workplace analytics tool HATCH. The firm hopes to create an original piece of research that will help to quantify the impact the workplace has on wellbeing and identify the causal links. The firms says it hopes to use this to create a business case for occupiers who would like to invest in designing offices in a way that fosters wellness and productivity and is inviting interested people and firms to take part. The firm says the survey takes less than 10 minutes and can be found here. To say thank you to respondents to the survey for their time, Morgan Lovell will donate £1 to Comic Relief for every person that completes the questionnaire. The findings will be published in April.

March 17, 2014

The latest issue of Insight is now available to view online

by Sara Bean • Facilities management, Newsletter, Workplace, Workplace design

In this week’s Insight newsletter, available to view online; Workplace Insight confirms a partnership agreement with Europe’s largest commercial interior design event, Clerkenwell Design Week [pictured]; evidence that employees who use treadmill workstations as they work not only receive physical benefits but also are more productive; and research finds that our brains are adapting to the changing demands placed on them by technology. Simon Heath presents part two of his field guide to workplace terminology and Demitri Maldonado explains why FM has to embrace its softer side, focus on people skills and develop them to ensure success. We also present a gallery of stunning images showcasing Google’s new offices in Kuala Lumpur. To automatically receive our weekly newsletter, simply add your email address to the box on the home page.

March 17, 2014

The engaged employee remains as elusive as ever, claims global Deloitte report

by Mark Eltringham • Flexible working, Knowledge, Technology, Workplace

To describe the truly engaged employee as elusive would be something of an understatement. It seems as if the more firms strive to engage with the people who work for them, the less engaged they become, like somebody responding to the gifts and attention of a needy and increasingly creepy lover. A new study from Deloitte frames the paradox. The Global Human Capital Trends survey of 2,500 organisations from around the world found that as they pursue policies to engage employees, they also exhibit a startling inability to do so. Regardless of what they try, they struggle to attract and retain the right people and are all too dispiritingly aware of their ability to create a compelling and engaging brand. The findings back up those of a worldwide Gallup report published last October which found just one in eight employees feel committed to their jobs and able to make a positive contribution.

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March 14, 2014

Research finds the treadmill desk improves wellness and productivity

by Sara Bean • Facilities management, News, Workplace

Despite employers offering staff access to a gym to help promote wellness, actually getting people to use the fitness facilities is another matter. The answer could be to bring the fitness equipment directly to their office; as new research shows that employees who use treadmill workstations as they work not only receive physical benefits but also are more productive. According to a recently published study by researchers from The University of Texas at Arlington, the Mayo Clinic and the University of Minnesota, sedentary employees from a non-profit financial service company who had their current cubicles and offices outfitted with treadmill desks were found to burn an average of 74 more calories per day than they did before they received the treadmill workstation. They were also found to be more productive. (more…)

March 13, 2014

Over three quarters of staff say employers play equal role in their health & wellbeing

by Sara Bean • News, Workplace

Nearly 80 per cent of UK workers believe responsibility for managing staff health and wellbeing should be shared between both employer and employee. The ‘Employee View – Health and Wellbeing in the Workplace’ survey, conducted by health insurance provider Westfield Health, found the majority (79%) of respondents felt there should be an even balance between them and their employer when it came to taking care of their wellbeing. Nearly three-quarters (74%) also said knowing their employer cares about their health would make them more likely to be satisfied, loyal and motivated at work. And almost a third (30%) asked for better communication in the workplace about the types of wellbeing programmes on offer to them. (more…)