Columnists

Hybrid working: the importance of having the right strategy

by • Comment, Flexible working

Hybrid working changes everything it seems. To make it work successfully we need changes in the way people need to be managed, trained and inducted. It changes the needs for communication and social connectivity, goal setting and connection to vision. It requires greater clarity on what is acceptable and what isn’t. Employees must take on […]

Inclusive office design is essential if we want offices to be worth the commute

by • Comment, Workplace design

Corporate culture has fundamentally changed since the pandemic and with it, so has the way employees interact with the office. This has put leaders under pressure to create experiences for employees that complement, and in some ways even compete with, the comforts of home. Organisations now understand the immense potential for sustainable, inclusive office design, […]

Ten years of Insight and a few things I think I know (one of our most read pieces this year)

by • Comment, Flexible working, Technology, Workplace, Workplace design

This website started in late 2012 as a way for me to explore both a new media format and a new way of thinking about work and workplaces. I’d already been active in various roles in the workplace, design and facilities sector for twenty odd years, but needed a new challenge. And this was it. […]

What ever happened to The Great Resignation?

by • Comment, Wellbeing

You may recall that a couple of years ago, The Great Resignation was one of a handful of things with which certain people had become obsessed. Over a period of about six months at the end of 2021 and beginning of 2022, we were told repeatedly that huge numbers of people were about to quit […]

Has digital transformation led to an upsurge in workplace disinformation?

by • Comment, Technology

You don’t have to look far to find misinformation. Just a few weeks ago, amid the aftermath of the coup in Niger, online platforms were being inundated with false information, intensifying tensions surrounding the nation’s future. This included erroneous videos on TikTok and Twitter suggesting the presence of Wagner Group (Russian state-funded) fighters, false claims […]

Tailored workplace management for modern organisations

by • Comment, Technology, Workplace design

Workplace management used to be a secondary concern for organisations in the past, but it has now become a top priority. The COVID-19 pandemic has accelerated the process of digital transformation, leading to the implementation of new processes and technologies that focus on facilitating remote and at-home work. As a result of these changes, organisations […]

Creating the epicentre: unlocking the untold benefits of next-generation office spaces 

by • Comment, Flexible working, Property, Technology

Many associate the notion of futuristic office spaces, filled with equipment like sleep pods and beer taps, with companies that have a young workforce or challenger brand identity. The association is often linked to tech giants like Google, which created quite a stir when it originally revealed its indoor slides. Whilst the inclusion of playground […]

The final word on… workplace trends

by • Comment, Flexible working, Workplace design

You would not believe the number of firms that ask us to publish a list of workplace trends each week. Or maybe you would, given the number that have appeared – and are appearing -elsewhere. Each firm perhaps convinced they are saying something original, unique or interesting, or maybe simply convinced they stand out in […]

Oscillate wildly between the death of the office and the death of hybrid working

by • Comment, Flexible working

It’s March 2020, very early days of lockdowns and the first catastrophising headlines appear. Is this the death of the office? Is this the death of handshakes? Is this the death of the open plan? I dismissed them at the time in this piece from March the 19th, citing Betteridge’s Law which states: “any headline […]

Republished: The brain-dead megaphone of work

by • Comment, Working lives

There is nothing new about any of this. And yet it’s all new. I’ve spent months talking to people who really know their stuff about work and workplaces and underlying nearly all of those conversations is the following paradox. They know about flexible working, the under-utilisation of space, the twenty minute neighbourhood, the work ecosystem, […]

No one shouted stop, although we all should have seen it coming

by • Comment, Everything Omni, Facilities management, Property, Workplace design

And No One Shouted Stop! seems to me to be an apt phrase to capture these post- pandemic times as we grapple with work and workplace dilemmas. It comes from the little-known but widely acclaimed book of the same name by John Healy. It is set over 50 years ago and it chronicles the decline […]

Want people to spend more time in the office? Give them a little piece of home

by • Comment, Workplace design

For many people, a large portion of the day is spent at the workplace. In fact, the average person will spend 90,000 hours at work over a lifetime. The Covid-19 pandemic saw the typical ‘workplace’ setting change for many people, after businesses around the globe were forced to adjust to a ‘work-from-home’ model. Now, three […]

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