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Workplace Expo - Paris,
Paris
24 March 2026
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Worktech Sydney,
Sydney
27 March 2026
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Future of Work Canada,
Toronto
07 April 2026
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2026 Neurodiversity in Business Annual Conference,
London
08 April 2026
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Internal & Employee Communications Excellence,
Chicago
13 April 2026
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Worktech New York,
New York
15 April 2026
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From ‘cathedrals’ of interaction to diverse workplace settings,
Online
15 April 2026
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Brains at Work: Using Neuroscience to Shape the Next Generation of Work,
London
16 April 2026
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March 25, 2026

AI adoption slows in workplaces despite hype and massive investment

by Mark Eltringham • AI, News

Corporate adoption of artificial intelligence (AI) appears to be slowing, raising questions about the pace at which the technology will deliver economic returnsCorporate adoption of artificial intelligence (AI) appears to be slowing, raising questions about the pace at which the technology will deliver economic returns, according to a new analysis of data in The Economist. Figures quoted from the US Census Bureau suggest that the proportion of employees using AI at work has edged down to around 11 percent in recent weeks. The decline is most notable among larger organisations with more than 250 staff, where uptake had previously been stronger. The findings indicate that, three years into the current wave of generative AI development, business demand may be less robust than anticipated. (more…)

March 24, 2026

Greater use of AI linked to more collaborative work patterns, survey claims

by Neil Franklin • AI, News, Workplace design

Employees who make frequent use of AI tools are spending less time working alone and more time collaborating and learning with colleaguesEmployees who make frequent use of artificial intelligence (AI) tools are spending less time working alone and more time collaborating and learning with colleagues, according to a new global workplace survey from the Gensler Research Institute. The Global Workplace Survey 2026, based on responses from more than 16,000 office workers across 16 countries, suggests that as routine tasks become automated, work is shifting towards more human-centred activities, including mentoring, problem solving and teamwork. (more…)

March 19, 2026

Half of SMEs using AI with limited impact on headcount (so far)

by Neil Franklin • AI, News

More than half of UK firms are now using AI according to new research from the British Chambers of Commerce, marking a sharp increase in adoption but with little immediate effect on workforce sizeMore than half of UK firms are now using artificial intelligence, according to new research from the British Chambers of Commerce, marking a sharp increase in adoption but with little immediate effect on workforce size. The survey, carried out in partnership with Atos, suggests that 54 percent of businesses are actively using AI. This represents a notable rise from previous BCC findings, which showed adoption at 35 percent in 2025, 25 percent in 2024 and 23 percent in 2023. (more…)

March 19, 2026

Most firms are already using AI, but not many are seeing a return

by Neil Franklin • AI, News

While over three quarters of UK businesses are now using artificial intelligence (AI) tools, the vast majority are yet to see any return on their AI investments, according to a new pollWhile over three quarters of UK businesses are now using artificial intelligence tools, the vast majority are yet to see any return on their investments, according to a new poll from Studio Graphene.  The digital product studio commissioned Censuswide to survey 500 managers, directors and C-suite executives within UK businesses. It found that 78 percent of the businesses polled are using AI in some capacity – rising to 85 percent for mid-sized organisations (100-249 employees), the highest of any group. (more…)

March 12, 2026

The British seem more worried about robots than anybody else

by Neil Franklin • AI, News

British adults are more anxious about robots than people in any other major economy, according to a new global studyBritish adults are more anxious about robots than people in any other major economy, according to a new global study which suggests the unease may stem from a lack of exposure to the technology in everyday life. The research, published by technology firm Hexagon, is based on a survey 18,000 people across nine countries for its Robot Generation report. It found that 52 percent of adults in the UK say they worry something might go wrong when they think about interacting with robots. The global average is 42 percent, while in South Korea the figure is just 29 percent. (more…)

March 12, 2026

AI users report stronger workplace connections, according to Gensler survey

by Neil Franklin • AI, News, Technology, Workplace

New research from Gensler suggests that employees who make the greatest use of artificial intelligence tools are also among the most connected to their colleagues, challenging assumptions that increased use of technology leads to more isolated ways of working.New research from Gensler suggests that employees who make the greatest use of artificial intelligence tools are also among the most connected to their colleagues, challenging assumptions that increased use of technology leads to more isolated ways of working. The firm’s 2026 Global Workplace Survey gathered responses from more than 16,400 office workers across 16 countries. Around 30 percent of respondents were identified as “AI power users”, defined as people who regularly use AI tools in both their work and personal lives. (more…)

February 23, 2026

AI will either save work or destroy it. Apparently.

by Jo Sutherland • AI, Comment

It's too early to know what precise impact AI will have on jobs, writes Jo Sutherland. Fortunately for us, the future is still ours to shapeAs someone who works at the intersection of communications and responsible AI, I spend a lot of time thinking about how emerging technologies are explained, sold, feared, embraced and misunderstood. Nowhere is that more palpable than in conversations about AI and the future of work, where certainty is sometimes projected before it’s earned. Over the past few months alone, taking part in debates at both the Westminster Employment Forum and the University of Cambridge, I’ve been struck by just how wide the spectrum of opinion still is. Depending on who has the floor, AI is framed either as a magical productivity fix or an existential threat to jobs. The reality probably lies somewhere in the middle. (more…)

February 10, 2026

AI adoption exposes generational divide in management, research finds

by Neil Franklin • AI, News

KEDGE Business School has published new research suggesting that artificial intelligence (AI) is already reshaping management practice, but that a strong generational divide is emergingKEDGE Business School has published new research suggesting that artificial intelligence is already reshaping management practice, but that a strong generational divide is emerging in how leaders use the technology. The findings come from an OpinionWay survey carried out in October 2025 among managers, and point to younger leaders adopting AI at a significantly faster pace than their older counterparts. While AI tools such as ChatGPT are now widely used across the profession, the study suggests that managers under 40 are far more likely to integrate AI into day-to-day leadership decisions, while older managers remain more cautious and selective. (more…)

February 3, 2026

Senior leaders identified as highest AI risk in UK organisations, study claims

by Neil Franklin • AI, News

Senior leaders are emerging as the highest-risk users of artificial intelligence in UK organisations, according to new researchSenior leaders are emerging as the highest-risk users of artificial intelligence in UK organisations, according to new research which suggests AI-related business failures are being driven more by leadership behaviour than by technology or junior staff. (more…)

January 29, 2026

AI isn’t turning robots into humans, it’s turning humans into robots.

by Stephanie Fitzgerald • AI, Comment, Wellbeing

in amongst all the noise, I’m paying less attention to how AI is seemingly becoming more human, and more attention to how we are using AI to become robot-like.In all the conversations, debates and shouting matches about AI that continue to dominate the internet, there is much talk about the insidious danger of anthropomorphising AI. There is something chilling about the deliberate stumbles, inflections and hesitations that are put into AI communications, to try and convince people that they are talking to a sentient being. Explanations of AI deliberately use language such as ‘the model understands’ to make us believe that AI is developing a human level of learning, as that is more appealing than saying ‘the algorithm predictions are expanding’ (and neatly glosses over the increasing error rates and hallucinations). However, in amongst all the noise, I’m paying less attention to how AI is seemingly becoming more human, and more attention to how we are using AI to become robot-like. (more…)

January 28, 2026

Intentional AI adoption is a leadership challenge, not just a technology problem

by Molly Lebowitz • AI, Comment

even in an AI-driven future, the real challenge remains deeply human—guiding teams with intention, empathy, and trust.A lot of conversations about AI jump straight to the end state. Leaders envision a future where the human workforce is focused on higher-order thinking and augmented with agentic capabilities across the enterprise, and where operational costs are much lower. While visionary thinking is not negative, we’re discovering that the transition from today’s version of the organization to a more automated state will require a massive transformation to achieve. Effective, sticky change requires active work and leadership to truly pivot processes, integrate technology, cultivate new skillsets, establish the cultural foundations, reformat the organizational structure, and ramp to new ways of working. Machines can’t steer that kind of change; humans still have to. (more…)

January 27, 2026

Artificial intelligence appears to cut more jobs than it creates

by Neil Franklin • AI, News

Artificial intelligence appears to be contributing to a net loss of jobs, according to a new analysis of how organisations are adopting the technology across their operations.Artificial intelligence appears to be contributing to a net loss of jobs, according to a new analysis of how organisations are adopting the technology across their operations. Research by Morgan Stanley, based on responses from nearly 1,000 companies that have been using AI for at least a year, suggests that British firms have shed more roles than they have created as a direct result of AI deployment. The study indicates a net reduction of around 8 percent of roles in the UK over the past twelve months, a higher figure than reported in comparable surveys of companies in the United States, Germany, Japan and Australia. (more…)

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