May 19, 2025
Meh. Generative AI in the workplace is delivering modest returns that don’t match the hype
A new study by the US-based National Bureau of Economic Research has cast doubt on the immediate transformative impact of artificial intelligence in the workplace, finding that the use of generative AI chatbots has so far delivered only modest gains in productivity and almost no increase in pay or reductions in working hours for employees. The working paper [restricted access], authored by economists Anders Humlum and Emilie Vestergaard, used detailed Danish employment data to assess the real-world effects of AI adoption across 7,000 workplaces and 25,000 workers, focusing on white-collar roles most susceptible to automation—such as accountants, IT support staff, journalists, HR professionals, and software developers. More →
May 19, 2025
Not waving but drowning. People feel optimistic about the use of AI in the workplace … and swamped by it
As the use of AI in the workplace continues to rise, new research from Henley Business School reveals that while optimism about AI’s potential is on the rise, so is the feeling of being overwhelmed by its rapid development. A poll of 4,640 adults across nearly 30 major sectors, commissioned by The World of Work Institute at Henley Business School, reveals that over half (56 percent) of full-time professionals feel optimistic about AI advancements, yet 61 percent admit they are overwhelmed by the pace of change. More →
April 29, 2025
Half of businesses who have made people redundant in favour of AI think they may have messed up
A new poll from Orgvue claims that 39 percent of business leaders who have deployed AI in their firms have already made employees redundant. Of those, 55 percent think there’s a good chance they made wrong decisions about those redundancies. Orgvue first conducted its international survey of 1,000 C-suite and senior decision makers at medium and large organisations in 2024. This year, the research highlights what Orgvue says is growing caution in deploying artificial intelligence and acknowledgment that businesses need to reskill people to work with the technology. More →
April 23, 2025
AI ushers in the era of the ‘frontier firm’, Microsoft report claims
A new report from Microsoft claims that 2025 will mark a new point in the evolution of work, with organisations across the globe now entering what it calls the age of the ‘Frontier Firm’. The report defines this as a ‘future-facing business model in which a combination of artificial intelligence and human collaboration reshapes work processes and redefines the very structure of enterprises’. The 2025 Work Trend Index, published by Microsoft’s WorkLab, claims to draw on one of the most comprehensive datasets to date, combining insights from 31,000 workers across 31 countries, thousands of Microsoft 365 ‘productivity signals’, and labour market trends derived from LinkedIn’s global data. The report argues that AI is no longer a novel addition to the workplace — it is becoming central to how work is done, who does it, and what organisations can achieve. More →
April 23, 2025
Negative feelings about work continue to grow, especially for managers
The State of the Global Workplace: 2025 Report from Gallup frames a stark warning to business leaders and policymakers: people around the world are becoming increasingly disengaged from work at a time when technological change is demanding more from them than ever before. As artificial intelligence (AI) accelerates across industries, transforming everything from operations to communication, the human foundations of the workplace—employee engagement and wellbeing—are showing signs of deep strain. More →
April 1, 2025
People who hide their use of AI have their work taken more seriously
New research led by Professor David Restrepo Amariles from business school HEC Paris claims to uncover challenges in the adoption of AI tools, particularly the phenomenon of “shadow adoption,” where employees use generative technology like ChatGPT without disclosing it. The research suggests that employees who conceal their use of artificial intelligence may receive better evaluations, which the report claims may be because firms struggle with trust issues and misaligned incentives. More →
March 12, 2025
Brain rot is the word of the year and we only have ourselves to blame
In December, ‘brain rot’ was announced as the word or phrase of the year 2024 according to the Oxford University Press. And right on time, we had the viral story of the hawk tuah girl meme coin rug pull to prove it. If you don’t know what any of that means, then do yourself a favour by not finding out. I do know and feel as if something meaningful and important has been cauterized from my brain for ever to make way for it. More →
March 5, 2025
An AI divide risks growth for many organisations, new Microsoft research claims
An opportunity to boost the UK’s economy and improve its public services in ‘the coming age of agentic AI’ could be at risk if too many organisations remain ‘stuck in neutral’ on artificial intelligence, ?according to?new research?commissioned by Microsoft. The study, led by Dr Chris Brauer at Goldsmiths, University of London, claims that the highest performing businesses and most productive public sector organisations have a clear strategy in place and are preparing for the next wave of the technology – which the report refers to as agentic AI.?1 More →
February 20, 2025
We may think we are pretty aware of the effects of AI. But posterity may draw different conclusions
Artificial Intelligence (AI) is reshaping the world around us at breakneck speed, unlocking opportunities we could not have even imagined a few years ago. But with its potential comes an immense set of challenges. How we handle this transformation will define the future of our workplaces, economies, and societies. Recent events, including Trump’s revocation of Biden’s executive order addressing AI risks, Labour’s ambitious plans to integrate AI across the UK, and Facebook’s unsettling U-turn on content moderation, highlight the urgent need for businesses to take an ethical, informed, and responsible approach to AI adoption. More →
January 28, 2025
Most people are happy for AI to inform decisions about work, CIPD claims
To coincide with National Productivity Week, a CIPD poll suggests that almost two thirds of people (63 percent) would trust artificial intelligence (AI) to inform – but not make – important decisions at work. According to the poll of over 2,000 people, over a third (35 percent) wouldn’t trust AI to make important decisions at work, preferring to use human intelligence. Just 1 percent of respondents would trust AI to make important work decisions. More →
January 14, 2025
People think their privacy is at risk with the use of GenAI in the workplace
Data privacy is the biggest concern around implementing GenAI in the workplace, a new survey claims. The poll from careersinaudit.com suggests that data privacy is the biggest ethical concern people have when it comes to utilising GenAI tools in the workplace, with 53 percent of respondents citing it as the biggest risk. The survey asked audit and governance professionals about how AI is being implemented in their respective organisations, their attitudes towards the tech and what their biggest concerns are with using the tools. More →
April 10, 2025
Far from lightening the load, could AI lead to burnout?
by Stephanie Fitzgerald • AI, Comment, SF, Wellbeing