Search Results for: automation

Meh. Generative AI in the workplace is delivering modest returns that don’t match the hype

Meh. Generative AI in the workplace is delivering modest returns that don’t match the hype

by • AI, News

the use of generative AI chatbots has so far delivered only modest gains in productivity and almost no increase in pay or reductions in working hours for employeesA new study by the US-based National Bureau of Economic Research has cast doubt on the immediate transformative impact of artificial intelligence in the workplace, finding that the use of generative AI chatbots has so far delivered only modest gains in productivity and almost no increase in pay or reductions in working hours for employees. The working paper [restricted access], authored by economists Anders Humlum and Emilie Vestergaard, used detailed Danish employment data to assess the real-world effects of AI adoption across 7,000 workplaces and 25,000 workers, focusing on white-collar roles most susceptible to automation—such as accountants, IT support staff, journalists, HR professionals, and software developers. (more…)

Not waving but drowning. People feel optimistic about the use of AI in the workplace … and swamped by it

Not waving but drowning. People feel optimistic about the use of AI in the workplace … and swamped by it

by • AI, News, Wellbeing

As the use of AI in the workplace continues to rise, new research from Henley Business School reveals that while optimism about AI’s potential is on the rise, so is the feeling of being overwhelmed by its rapid developmenAs the use of AI in the workplace continues to rise, new research from Henley Business School reveals that while optimism about AI’s potential is on the rise, so is the feeling of being overwhelmed by its rapid development. A poll of 4,640 adults across nearly 30 major sectors, commissioned by The World of Work Institute at Henley Business School, reveals that over half (56 percent) of full-time professionals feel optimistic about AI advancements, yet 61 percent admit they are overwhelmed by the pace of change. (more…)

Future of Work 2025: WEF report sets out the unsurprising but profound changes ahead

Future of Work 2025: WEF report sets out the unsurprising but profound changes ahead

by • Flexible working, News, Workplace

The latest report on the future of work forecasts profound but entirely unsurprising changes for the workplace over the next five yearsThe latest Future of Jobs Report from the World Economic Forum forecasts profound but entirely unsurprising changes across global labour markets over the next five years, as technological breakthroughs, demographic shifts, and the green transition redefine the physical and digital workplace. Drawing on insights from over 1,000 employers, representing more than 14 million workers across 55 economies, the report on the future of work claims that technological change—particularly the rise of generative AI (GenAI)—will be the most powerful driver of workplace transformation by 2030. Broadening digital access is expected to reshape six in ten businesses, followed closely by AI and robotics, which are both forecast to simultaneously create and displace jobs on a massive scale. (more…)

Half of businesses who have made people redundant in favour of AI think they may have messed up

Half of businesses who have made people redundant in favour of AI think they may have messed up

by • AI, News, Technology

A new poll from Orgvue claims that 39 percent of business leaders who have deployed AI in their firms have already made employees redundant. Of those, 55 percent think there's a good chance they made wrong decisions about those redundancies.A new poll from Orgvue claims that 39 percent of business leaders who have deployed AI in their firms have already made employees redundant. Of those, 55 percent think there’s a good chance they made wrong decisions about those redundancies. Orgvue first conducted its international survey of 1,000 C-suite and senior decision makers at medium and large organisations in 2024. This year, the research highlights what Orgvue says is growing caution in deploying artificial intelligence and acknowledgment that businesses need to reskill people to work with the technology. (more…)

If you want your business to grow, become a digital leader

If you want your business to grow, become a digital leader

by • Business, Comment, Technology

The takeaway from research is clear: investing in becoming a digital leader fuels business success.How often does your organisation really challenge its approach to digital? A recent report from Virgin Media O2 Business in partnership with Cebr revealed a gap in progress between tech adopters and non-adopters. The average tech-adopting ‘digital leader’ saw a 12 percent turnover growth and 9 percent headcount growth between 2021 and 2023. This was double that of slower-adopting ‘digital followers’, with 6 percent turnover and 3 percent headcount. (more…)

A third of employers are responding to the Employment Rights Bill by cutting jobs

A third of employers are responding to the Employment Rights Bill by cutting jobs

by • News, Workplace

four in five firms anticipate increased employment costs as a result of the Employment Rights Bill's proposed measures, and nearly a third are planning on reducing headcount as a result.A survey of more than 2,000 employers conducted by the CIPD reveals that nearly four in five anticipate increased employment costs as a result of the Employment Rights Bill’s proposed measures, and nearly a third are planning on reducing headcount as a result. The measures include reforms to Statutory Sick Pay, changes to unfair dismissal rules, and the introduction of guaranteed hours for zero-hours contract workers. Among those expecting costs to rise, 30 percent foresee reducing their workforce through redundancies or cutting back on recruitment, while 23 percent plan to introduce or expand automation to offset expenses. Other strategies being considered include reducing training budgets (22 percent), cutting staff working hours (17 percent), or increasing reliance on temporary workers (17 percent). (more…)

We may think we are pretty aware of the effects of AI. But posterity may draw different conclusions

We may think we are pretty aware of the effects of AI. But posterity may draw different conclusions

by • AI, Comment, Wellbeing

Artificial Intelligence (AI) is reshaping the world around us at breakneck speed, unlocking opportunities we could not have even imagined a few years ago. But with its potential comes an immense set of challenges. How we handle this transformation will define the future of our workplaces, economies, and societies. Recent events, including Trump’s revocation of Biden’s executive order addressing AI risks, Labour’s ambitious plans to integrate AI across the UK, and Facebook’s unsettling U-turn on content moderation, highlight the urgent need for businesses to take an ethical, informed, and responsible approach to AI adoption. (more…)

Half of people would quit their job if they thought their boss were spying on them. (And they are)

Half of people would quit their job if they thought their boss were spying on them. (And they are)

by • News, Technology, Workplace

More than half of British employees would quit their job if they were subjected to surveillance whilst working, but more than half of UK bosses say they cannot trust their employees without monitoring them, according to a new poll from ExpressVPN. The new study explores the views and experiences relating to the ‘workplace surveillance’ of 1,000 employees and 1,000 employers in the UK. While physical surveillance through the use of cameras and badge/pass scanners in the workplace is more widely known, the increase in remote working in recent years has driven the rise of online surveillance, according to the report. (more…)

Artificial intelligence is coming for the jobs of bosses first

Artificial intelligence is coming for the jobs of bosses first

by • AI, News, Workplace

Two thirds of firms expect the 'benefits' from artificial intelligence in the next three years to come from cost savings through elimination of management rolesA new survey of 252 senior executives within dedicated IT and artificial intelligence functions enterprises by Verdantix, claims that more than half (53 percent) of businesses expect 10 percent of job roles to be replaced by AI agents over the next five years. And even more (62 percent) expect the benefits from AI projects in the next three years to come from cost savings through elimination of management roles, more so than through savings from the elimination of frontline worker roles. (more…)

Emotion tracking tech in the workplace puts people’s wellbeing at risk

Emotion tracking tech in the workplace puts people’s wellbeing at risk

by • AI, News, Wellbeing

A new report from the Institute for the Future of Work (IFOW) explores the increasing use of affective computing in the workplace.A new report from the Institute for the Future of Work (IFOW) explores the increasing use of affective computing in the workplace. Affective computing is a branch of artificial intelligence which focuses on recognising and responding to human emotions through technologies like biometric sensors, emotion-tracking software, and wearable devices. Once primarily used in consumer products, these systems are now finding applications in the workplace, often marketed as tools to enhance safety, productivity, and employee wellbeing. The use of AI-powered technologies that monitor and interpret employees’ emotions and behaviours is known as Algorithmic Affect Management (AAM) and is rapidly transforming the landscape of employment, raising significant questions about privacy, ethics, and the future of work, according to the report. (more…)

These are very early days in our relationship with Generative AI

These are very early days in our relationship with Generative AI

by • AI, Comment

The future of Generative AI in the workplace isn’t about replacing humans – it’s about enhancing what we do best.The launch of ChatGPT in late 2022 marked a milestone moment for artificial intelligence, bringing what was once a niche technology firmly into the mainstream. Suddenly, AI and especially Generative AI, wasn’t just the prerogative of data scientists and tech developers. It was a feature in everyday conversations, a presence in business strategies, and a catalyst for innovation across industries. In the months since, platforms like Gemini and Perplexity have emerged, pushing the boundaries of what AI can achieve while expanding its role in the workplace. (more…)

People think AI will help automate mundane tasks but worry about unintended consequences

People think AI will help automate mundane tasks but worry about unintended consequences

by • AI, News

UK & Irish businesses and employees are eager to use AI to automate mundane processes, but reluctance to disturb mission critical systems hampers changeA  new poll from Ricoh Europe claims that people in both the UK and Ireland say they are are keen to use AI to automate workflows to improve productivity and job fulfilment, but the implementation of these systems is being hampered by their concerns about disrupting what are described as mission-critical operations. (more…)

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