While artificial intelligence is taking on work across the economy, it may also create new demands on the human workforce that employers must stay ahead of and respond to. Researchers from Microsoft and Imperial College London highlight in the Society of Occupational Medicine’s (SOM) journal Occupational Medicine  that AI tools will bring a multitude of benefits to the workplace. The technology is likely to make accessing workplace health support much easier for employees and managers, for example by automating and simplifying booking processes and appointments. (more…)

A new survey from EY suggests that many UK organisations are failing to realise the full productivity benefits of artificial intelligence (AI) because their talent strategies are not keeping pace with technology adoption. The EY 2025 Work Reimagined Survey, based on responses from 800 UK employees and 180 employers, found that while the use of generative AI at work is now widespread, it is rarely being used in ways that fundamentally change how people work. More than four in five employees said they use GenAI tools, but this is largely limited to routine activities such as searching for information or summarising content. (more…)

A new analysis from the McKinsey Global Institute suggests that about forty percent of jobs in the United States could be carried out by artificial intelligence (AI) and robots if organisations chose to redesign how work is done. The report claims that existing technology is already capable of automating more than half of all work hours across a wide range of roles, spanning both manual and cognitive tasks. (more…)

A new analysis from the Budget Lab at Yale University has found little sign that artificial intelligence is having a measurable impact on the composition of the US workforce, despite widespread debate about its potential to transform the jobs market and reduce levels of employment. The study, led by Martha Gimbel, Molly Kinder, Joshua Kendall and Maddie Lee, examined monthly labour market data since the public release of ChatGPT in November 2022. (more…)

Nearly one in three employees are undermining their organisation’s use of generative AI, according to a new report. A survey by Writer and Workplace Intelligence suggests that 31 percent of staff admitted to behaviour that could be classed as sabotage. of workplace AI. This includes entering sensitive company information into unapproved tools, using software not sanctioned by employers, or failing to report security breaches. Around one in ten said they had gone further, deliberately lowering the quality of their work, tampering with performance metrics, or refusing to use AI altogether. (more…)

A new large scale study from Microsoft has offered what its authors claim is one of the clearest pictures yet of how Generative AI is being used in real workplaces and which jobs are most exposed to its growing influence. Researchers from Microsoft analysed 200,000 anonymised user conversations with Bing Copilot, Microsoft’s publicly available AI assistant, to determine how AI is assisting or performing work tasks. The study focused on the types of activities people use GenAI for, how successfully AI completes them, and how these activities align with those performed across hundreds of occupations. (more…)