Search Results for: learning

Public sector procurement skills at heart of updated UK Civil Service plan

by • Knowledge, News, Public Sector, Technology

Public sector procurementThe UK Civil Service has outlined the latest developments in the way it procures goods and services as part of its updated Civil Service Plan for 2014/15. These include a fresh take on the way the Crown Commercial Services (CCS) function operates with private sector firms. This is seen as an essential part of the new form of public sector procurement within the context of a Civil Service which ‘understands the private sector and can work confidently with them, whether purchasing goods and services through complex procurement or learning from them to enhance customer service’. The new approach to public sector procurement will be built on a range of new management skills and schemes to recruit new types of managers which will allow Government departments to share ideas and best practice and collaborate more effectively with suppliers and consultants.  The document also emphasises the expansion of digital capabilities of the public sector services as a way of working with private forms and individuals.

Hierarchical organisations ‘stifle’ employee productivity, claims CIPD

by • Knowledge, News, Workplace

I know my placeRigid organisational hierarchies hamper the development of management, employee productivity and leadership skills within the workplace, warns the CIPD. Their report, ‘Leadership – easier said than done,’ finds a growing trend in developing the capability of individual leaders and managers, an approach known as ‘distributed leadership’. However, faced with outdated organisational structures and cultures – these managers are unable to apply what they’ve learnt in the training room. The report recommends that leadership development should give greater consideration to the organisation-wide factors that can help or hinder the practical application of great leadership skills by employees at all levels. It urges HR managers to take the next step from training individual leaders, to improving the leadership capacity of the organisation as a whole; focusing on understanding what kind of leadership it requires and what changes are needed. (more…)

Moderate stress levels can enhance performance, claims new research

by • Knowledge, News, Workplace

StressA new research project conducted jointly by the University of Reading and Ashridge Business School claims that managers can perform better and make better decisions when they are exposure on a regular basis to stressful situations. The research applied principles from the science of neurobiology in measuring changes in the heart rates of 350 managers aged from 26-55 to analyse their performance under pressure. All of the participants in the research were current students on an Ashridge management course who took part in simulated high-pressure executive situation, such as conflict resolution, high-level decision-making and handling difficult employees and conversations. Their physical and psychological responses were continually monitored over two days, including sleep patterns, heart rate and psychometric tests.

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Innovate or die? Why facilities management must embrace change to survive

by • Comment, Facilities management

Innovate

According to recent reports on workplace, facilities management and corporate real estate, the support services sector needs to change. Some even say it needs to innovate or die. That might be a little harsh, but the current model that the majority of FM service providers work to and that their clients take for granted is tired and has not kept pace with the evolving business environment. Zurich Insurance’s report of late 2012 into CRE & FM said the sector was at a cross roads; in 2013 Jones Lang LaSalle said something similar and picked out five global trends to which CRE and FM had to respond. IFMA & CBRE have taken a similar line, but are more specific – namely FM had to embrace its softer side, focus on people skills and develop them to ensure success. (more…)

World Green Building Council to quantify productivity benefits of sustainability

by • Architecture, Environment, Facilities management, Property

UK Green Building Council sets out future plans for sustainable futureIn an attempt to broaden the business case for sustainable building, the World Green Building Council has launched a new initiative to define the productivity and wellbeing benefits associated with low carbon and sustainable property.  The initiative, launched ahead of this week’s Ecobuild conference in London, will be steered by a group of experts who will produce a final report later in the year. The premise of the study is to show that, as well as cutting costs and improving environmental performance, green buildings have a beneficial effect on the health, wellness and productivity of occupants. According to the announcement, around 85 per cent of an average organisation’s costs are associated with salaries and other costs of employment so a modest improvement in productivity can have a huge impact.

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New BIFM professional standards give FMs yet more career choices

by • Facilities management, News

FM career choices

Unlike HR, which is wholly represented by the CIPD, FM continues to offer a choice of professional bodies. RICS boasts it is the only one that gives FMs the opportunity to achieve Chartered Status, something which the British Institute of Facilities Management (BIFM) is yet to offer. The BIFM has now announced the launch of a set of standards to “form a global competence model for the profession”. The Facilities Management Professional Standards its says, can be used to benchmark skills, knowledge and competence for those working at all levels in the FM profession. While RICS positions itself as the preferred route for a strategic facilities management career, the BIFM competences are intended to define each level in an FM’s career, from a support role through to a strategic role. FMs then, are still faced with the choice, to follow one or both organisations. (more…)

No pay rise for a while? Get used to it, says the CIPD

by • News, Workplace

Ivor Lott and Tony Broke_96The Chartered Institiute of Personnel and Development has today released a report analysing the most sustained and severe fall in real wages since at least the Second World War, and warns that the decline will not be reversed until there is a substantial improvement in the UK’s productivity.  The report is accompanied by new survey data showing many employees expect pay rises in 2014 to be below inflation – a repeat of their experience in 2013. ‘Have we seen the end of the pay rise?‘, which is the third in a series of four Megatrends surveys exploring the future of work and the economic challenges which lie ahead, examines the effects of average weekly earnings that are now between 7.8 percent and 10.2 percent lower in real terms than they were five years ago, in January 2009, leading to a sustained squeeze on household finances.

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Quality of the place and the pace of work is more important than money

by • Architecture, Events, Flexible working, Workplace design

Aol’s new West Coast HQ 395 Page Mill

O+A designed Aol’s new West Coast HQ

In a remarkable session on the future of work at Worktech 13 London this week – Charles Handy declared that organisations need passion, people and profit, in that order. Money isn’t the main motivating factor for individuals either, which is why Handy’s thoughts on the emergence of the portfolio worker should inspire anyone who dreams of quitting their corporate job to do something more interesting instead. Those who don’t have that option would have been cheered to hear the prevailing message at Worktech was that employers are waking up to the fact that the quality of the place and the pace of work (i.e. flexible working) is of equal importance to remuneration in attracting and retaining staff. (more…)

As economy picks up, change management is greatest employment challenge

by • News, Workplace

As economy picks up, implementing change is greatest management challenge in coming year

The latest figures from the Office of National Statistics show that the unemployment has fallen to 7.6 per cent, its lowest rate in more than three years, and the signs are that employers can plan for the future with renewed confidence. In a poll conducted at the recent Chartered Management Institute’s National Annual Conference, 74 per cent of managers said market conditions for their business are currently more conductive for growth than they were last year. Their biggest management challenge in the coming year will be implementing change initiatives, with other priorities being: coordinating business development activities; getting the best performance out of their team; achieving results with fewer resources; internally promoting their department as a value-adding business partner; and managing and bringing through star performers.

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Interview: Greg Lindsay on engineering serendipity and harnessing chaos

by • Flexible working, Workplace, Workplace design

Render of Plaza at Zappos offices in LA

Render of Plaza at Zappos offices in LA

Greg Lindsay is a journalist and urbanist. He is a contributing writer for Fast Company and co-author of the international bestseller Aerotropolis: The Way We’ll Live Next as well as a visiting scholar at New York University’s Rudin Center for Transportation Policy & Management, a senior fellow of the World Policy Institute, and a research affiliate of the New England Complex Systems Institute. He is also one of the main speakers at this year’s Worktech conference in London on 19 and 20 November. In this frank and enlightening interview he offers his thoughts on how firms can engineer serendipity into their workplaces and cultures and how the way we design offices is already taking clues from the way we plan urban environments.

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New report urges UK Government departments to ditch paper completely by 2020

by • News, Products, Public Sector, Technology

Paper stackA new report from the Think Tank Policy Exchange is claiming that UK Government departments should look to stop using paper by moving from process that are ‘digital-by-default to digital, full stop’ by the year 2020.  The report, Smaller, Better, Faster, Stronger: Remaking government for the digital age, claims that the move would make the UK public sector 8 percent more effective and save £24 billion a year by eliminating the paper used by Government departments to communicate and switching to digital processes for all services that don’t require face-to-face interaction with suppliers and members of the public.

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Smells like team spirit. Strong influence of scent in the workplace

by • Facilities management, News, Workplace

Smells like team spirit. The influence of scent in the workplaceWhen Ireland became the first country in the world to impose an outright smoking ban in public places, it wasn’t long before a hitherto uncharted problem emerged – the smell of body odour in crowded pubs, which it was rumoured at the time – was solved by piping in the smell of smoke to recreate that ‘pub atmosphere,’ but without the carcinogenic effects. Aside from washrooms, how an office smells isn’t a factor which merits as much attention as how it looks or the level of noise, yet olfactory perception can have a powerful effect on our mood, how we regard our surroundings and of course our response to those with which we have to share our space. (more…)

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