Search Results for: skills

Lack of skills hampering business growth say UK CEOs

Lack of skills training is hampering growth say business leaders

Nearly two thirds (65 per cent) of UK employers say a lack of key skills is hampering their growth prospects – with construction, mining, engineering and energy companies reporting the most chronic shortage of skilled employees. Yet, according to a PwC global survey, while three out of four UK CEOs said creating a skilled workforce should be the Government’s highest priority only a third intended to do anything about it for the coming year. Instead, they see it as a longer-term goal; with 70 per cent of respondents saying they plan to increase investment in their workforce over the next three years. (more…)

Creativity, thinking and expertise in the workplace should be safeguarded from AI

Creativity, thinking and expertise in the workplace should be safeguarded from AI

Workplace professionals and general managers should proceed with caution if they want to use AI to improve efficiency and human capital in the workplace, and should take steps to ensure creativity and critical thinking are preserved, new research from the University of Bath School of Management suggests. The research team identified two types of knowledge which appeared partially compatible with AI – encoded knowledge, which encompasses rules, procedures, policies, and datasets; and embedded knowledge – essentially digitalised processes and routines. (more…)

Half of SMEs using AI with limited impact on headcount (so far)

Half of SMEs using AI with limited impact on headcount (so far)

More than half of UK firms are now using AI according to new research from the British Chambers of Commerce, marking a sharp increase in adoption but with little immediate effect on workforce sizeMore than half of UK firms are now using artificial intelligence, according to new research from the British Chambers of Commerce, marking a sharp increase in adoption but with little immediate effect on workforce size. The survey, carried out in partnership with Atos, suggests that 54 percent of businesses are actively using AI. This represents a notable rise from previous BCC findings, which showed adoption at 35 percent in 2025, 25 percent in 2024 and 23 percent in 2023. (more…)

AI users report stronger workplace connections, according to Gensler survey

AI users report stronger workplace connections, according to Gensler survey

New research from Gensler suggests that employees who make the greatest use of artificial intelligence tools are also among the most connected to their colleagues, challenging assumptions that increased use of technology leads to more isolated ways of working.New research from Gensler suggests that employees who make the greatest use of artificial intelligence tools are also among the most connected to their colleagues, challenging assumptions that increased use of technology leads to more isolated ways of working. The firm’s 2026 Global Workplace Survey gathered responses from more than 16,400 office workers across 16 countries. Around 30 percent of respondents were identified as “AI power users”, defined as people who regularly use AI tools in both their work and personal lives. (more…)

AI will either save work or destroy it. Apparently.

AI will either save work or destroy it. Apparently.

It's too early to know what precise impact AI will have on jobs, writes Jo Sutherland. Fortunately for us, the future is still ours to shapeAs someone who works at the intersection of communications and responsible AI, I spend a lot of time thinking about how emerging technologies are explained, sold, feared, embraced and misunderstood. Nowhere is that more palpable than in conversations about AI and the future of work, where certainty is sometimes projected before it’s earned. Over the past few months alone, taking part in debates at both the Westminster Employment Forum and the University of Cambridge, I’ve been struck by just how wide the spectrum of opinion still is. Depending on who has the floor, AI is framed either as a magical productivity fix or an existential threat to jobs. The reality probably lies somewhere in the middle. (more…)

Inspiring Makers 2026: Shaping the future of British craft and design

Inspiring Makers 2026: Shaping the future of British craft and design

Building upon past success and now going into its fifth year, Inspiring Makers is being held at Bath’s historic Guildhall on Wednesday 13th May 2026.Building upon past success and now going into its fifth year, Inspiring Makers is being held at Bath’s historic Guildhall on Wednesday 13th May 2026. The day-long event offers a unique platform to connect and inspire emerging designers and makers with leading brands and influential industry voices. The aim is to champion traditional hand skills, preserve British craft and to encourage, train and sustain the dedicated masters of the future. (more…)

The squeezed middle: supporting frontline managers in 2026

The squeezed middle: supporting frontline managers in 2026

I’ve spent hundreds of hours listening to thousands of people across organisations, and I’ve discovered something troubling: everyone is waiting for someone else to give them direction. It’s an organisational standoff. Senior leadership wants proactive teams. Frontline staff are desperate for clarity. And in the squeezed middle? Nothing but limbo. If we’re looking to grow, recover or sustain our organisations, the answer lies in frontline management skills. Your manager makes the biggest impact on how you feel about work and how secure you feel about your future. If you have to work for money, and most of us do, this relationship has enormous consequences for your wellbeing. (more…)

Senior leaders identified as highest AI risk in UK organisations, study claims

Senior leaders identified as highest AI risk in UK organisations, study claims

Senior leaders are emerging as the highest-risk users of artificial intelligence in UK organisations, according to new researchSenior leaders are emerging as the highest-risk users of artificial intelligence in UK organisations, according to new research which suggests AI-related business failures are being driven more by leadership behaviour than by technology or junior staff. (more…)

Wellbeing overtakes financial security as top workforce concern, study claims

Wellbeing overtakes financial security as top workforce concern, study claims

Wellbeing has overtaken financial security as the primary concern for UK employees, according to new research from MercerWellbeing has overtaken financial security as the primary concern for UK employees, according to new research from Mercer, reflecting a shift in workforce priorities after several years of economic and social disruption. The findings come from Mercer’s Inside Employees’ Minds: Building Confidence in a Changed World 2025 to 2026 report, based on responses from more than 4,000 UK workers. While financial pressures remain widespread, concerns around physical, mental and emotional health now dominate. The study found that 32 percent of employees report poor mental health, with higher prevalence among younger workers. (more…)

New white paper offers actions for managing trauma in the workplace

New white paper offers actions for managing trauma in the workplace

A new white paper offering practical guidance for employers on how to recognise, understand and respond to trauma in the workplace has been published by Nottingham Business SchoolA new white paper offering practical guidance for employers on how to recognise, understand and respond to trauma in the workplace has been published by Nottingham Business School (NBS), part of Nottingham Trent University. Recent national figures show that more than 8.5 million adults in England and Wales are survivors of childhood abuse, underlining the scale of trauma?related experiences within the UK workforce. Managing Trauma in the Workplace: Strategies for Wellbeing and Organisational Resilience brings together research, survivor perspectives, and evidence?based recommendations to help HR professionals and managers create psychologically safe working environments. (more…)

AI isn’t turning robots into humans, it’s turning humans into robots.

AI isn’t turning robots into humans, it’s turning humans into robots.

in amongst all the noise, I’m paying less attention to how AI is seemingly becoming more human, and more attention to how we are using AI to become robot-like.In all the conversations, debates and shouting matches about AI that continue to dominate the internet, there is much talk about the insidious danger of anthropomorphising AI. There is something chilling about the deliberate stumbles, inflections and hesitations that are put into AI communications, to try and convince people that they are talking to a sentient being. Explanations of AI deliberately use language such as ‘the model understands’ to make us believe that AI is developing a human level of learning, as that is more appealing than saying ‘the algorithm predictions are expanding’ (and neatly glosses over the increasing error rates and hallucinations). However, in amongst all the noise, I’m paying less attention to how AI is seemingly becoming more human, and more attention to how we are using AI to become robot-like. (more…)

Intentional AI adoption is a leadership challenge, not just a technology problem

Intentional AI adoption is a leadership challenge, not just a technology problem

even in an AI-driven future, the real challenge remains deeply human—guiding teams with intention, empathy, and trust.A lot of conversations about AI jump straight to the end state. Leaders envision a future where the human workforce is focused on higher-order thinking and augmented with agentic capabilities across the enterprise, and where operational costs are much lower. While visionary thinking is not negative, we’re discovering that the transition from today’s version of the organization to a more automated state will require a massive transformation to achieve. Effective, sticky change requires active work and leadership to truly pivot processes, integrate technology, cultivate new skillsets, establish the cultural foundations, reformat the organizational structure, and ramp to new ways of working. Machines can’t steer that kind of change; humans still have to. (more…)