About Neil Franklin

Neil Franklin is Insight's news editor

Posts by Neil Franklin:

Finland is yet again the world’s happiest country. UK and Canada slide

Finland is yet again the world’s happiest country. UK and Canada slide

Finland has been named the world’s happiest country for a record ninth consecutive year, according to the World Happiness Report 2026, as new findings highlight a more complex and uneven global picture of wellbeing, particularly among younger peopleFinland has been named the world’s happiest country for a record ninth consecutive year, according to the World Happiness Report 2026, as new findings highlight a more complex and uneven global picture of wellbeing, particularly among younger people. The Nordic nation retained its position at the top of the rankings with an average life evaluation score of 7.764 out of 10. Its continued dominance comes amid widening contrasts between regions, with several European countries maintaining relatively high and stable levels of wellbeing while English-speaking nations continue to slip down the table. (more…)

Half of SMEs using AI with limited impact on headcount (so far)

Half of SMEs using AI with limited impact on headcount (so far)

More than half of UK firms are now using AI according to new research from the British Chambers of Commerce, marking a sharp increase in adoption but with little immediate effect on workforce sizeMore than half of UK firms are now using artificial intelligence, according to new research from the British Chambers of Commerce, marking a sharp increase in adoption but with little immediate effect on workforce size. The survey, carried out in partnership with Atos, suggests that 54 percent of businesses are actively using AI. This represents a notable rise from previous BCC findings, which showed adoption at 35 percent in 2025, 25 percent in 2024 and 23 percent in 2023. (more…)

Most firms are already using AI, but not many are seeing a return

Most firms are already using AI, but not many are seeing a return

While over three quarters of UK businesses are now using artificial intelligence (AI) tools, the vast majority are yet to see any return on their AI investments, according to a new pollWhile over three quarters of UK businesses are now using artificial intelligence tools, the vast majority are yet to see any return on their investments, according to a new poll from Studio Graphene.  The digital product studio commissioned Censuswide to survey 500 managers, directors and C-suite executives within UK businesses. It found that 78 percent of the businesses polled are using AI in some capacity – rising to 85 percent for mid-sized organisations (100-249 employees), the highest of any group. (more…)

Data on lifts usage suggests rising office attendance in London (but not elsewhere)

Data on lifts usage suggests rising office attendance in London (but not elsewhere)

Lift usage in large commercial buildings is often seen as a proxy for workplace occupancy and broader office attendance patternsOffice workers in London are returning to workplaces in increasing numbers, according to data suggesting that remote working may be receding more quickly in the capital than in many other European cities. Analysis by lift manufacturer KONE examined more than a billion elevator journeys across ten cities in seven countries and found a notable rise in lift usage in London office buildings during 2025. Activity increased by around 11 percent in January compared with the same month a year earlier, with the upward trend continuing through the year. Lift usage in large commercial buildings is often seen as a proxy for workplace occupancy and broader office attendance patterns. (more…)

The British seem more worried about robots than anybody else

The British seem more worried about robots than anybody else

British adults are more anxious about robots than people in any other major economy, according to a new global studyBritish adults are more anxious about robots than people in any other major economy, according to a new global study which suggests the unease may stem from a lack of exposure to the technology in everyday life. The research, published by technology firm Hexagon, is based on a survey 18,000 people across nine countries for its Robot Generation report. It found that 52 percent of adults in the UK say they worry something might go wrong when they think about interacting with robots. The global average is 42 percent, while in South Korea the figure is just 29 percent. (more…)

AI users report stronger workplace connections, according to Gensler survey

AI users report stronger workplace connections, according to Gensler survey

New research from Gensler suggests that employees who make the greatest use of artificial intelligence tools are also among the most connected to their colleagues, challenging assumptions that increased use of technology leads to more isolated ways of working.New research from Gensler suggests that employees who make the greatest use of artificial intelligence tools are also among the most connected to their colleagues, challenging assumptions that increased use of technology leads to more isolated ways of working. The firm’s 2026 Global Workplace Survey gathered responses from more than 16,400 office workers across 16 countries. Around 30 percent of respondents were identified as “AI power users”, defined as people who regularly use AI tools in both their work and personal lives. (more…)

Real estate sector showing resilience in spite of global volatility

Real estate sector showing resilience in spite of global volatility

Improving market fundamentals and a rise in available capital are helping the global real estate sector as a new cycle begins

Improving market fundamentals and a rise in available capital are helping the global real estate sector as a new cycle begins. Inflation and interest rates are becoming more stable. Property values also appear to be recovering from recent lows, and investment activity is returning in the United States, Europe and Asia Pacific. However, uncertainty linked to deglobalisation, geopolitical tensions and difficult economic conditions still poses a significant challenge for investors. This is according to the Emerging Trends in Real Estate Global Outlook 2026 report from PwC and the Urban Land Institute (ULI). (more…)

Six weeks paternity allowance for self-employed and other dads could boost economy by £3 billion

Six weeks paternity allowance for self-employed and other dads could boost economy by £3 billion

Introducing a new six-week paternity allowance to support self employed and ‘worker’ fathers would generate a series of benefitsIntroducing a new six-week paternity allowance to support self employed and ‘worker’ fathers would generate a series of benefits worth nearly £3 billion per year to the UK, research has found. The proposal, published in a new Institute for Policy Research (IPR) policy brief, argues that providing paid leave for self-employed and worker fathers – including contractors or those in gig-economy roles – at the Statutory Paternity Pay rate (£187.18 per week) would deliver significant economic and wellbeing benefits for families and for UK society as a whole. (more…)

Most people managers would prefer not to manage people

Most people managers would prefer not to manage people

More than two-thirds of managers would rather not be managers at all, according to a YouGov survey commissioned by SafetyCultureMore than two-thirds of managers would rather not be managers at all, according to a YouGov survey commissioned by SafetyCulture. According to the poll, 69 percent of team leaders in frontline sectors across the UK and Ireland would prefer not to manage people if there was no impact to their salary or benefits. Younger generations are the least willing to be managers. Nearly three-quarters of Generation Z and Millennial managers (73 percent) say they’d rather be individual workers compared to 65 percent of people aged 50 or older. (more…)

Refurbishment dominates UK cities office development pipeline

Refurbishment dominates UK cities office development pipeline

Refurbishment projects account for the largest share of the office development pipeline across the UK’s major regional citiesRefurbishment projects account for the largest share of the office development pipeline across the UK’s major regional cities, as new build activity remains subdued and occupiers continue to favour high quality, sustainable space. According to new figures from Avison Young, refurbishment schemes now represent the majority of space under construction in the Big Nine regional office markets. The volume of refurbishment space in the pipeline has risen by 12 percent year on year, reflecting a sustained shift towards upgrading existing stock rather than delivering entirely new buildings. (more…)

Government office closures deliver over £17 million in annual savings

Government office closures deliver over £17 million in annual savings

The UK government says it has secured more than £17 million in annual savings over the past six months by closing three central London office buildingsThe UK government says it has secured more than £17 million in annual savings over the past six months by closing three central London office buildings and relocating staff into existing space within the public estate. The most recent closure is 10 Victoria Street, which ministers say will generate around £8.8 million a year in rental savings alone. The building has been vacated as part of a wider programme to reduce reliance on leased properties and consolidate departments into what officials describe as better used government offices. (more…)

Decline in number of jobs offering remote work could hinder efforts to get more people into work

Decline in number of jobs offering remote work could hinder efforts to get more people into work

A significant decrease in the availability of jobs offering fully remote work in the UK is a potential obstacle to government plans to boost employmentA significant decrease in the availability of jobs offering fully remote work in the UK is a potential obstacle to government plans to boost employment, according to research from the Work Foundation at Lancaster University. The study, part of a large mixed-methods research project examining remote and hybrid working among disabled workers, surveyed more than 1,200 people. Around 85 percent of respondents said access to remote or hybrid work was essential or very important when looking for a new job, and nearly half said they would prefer to work fully remotely. (more…)