About Neil Franklin

Neil Franklin is Insight's news editor

Posts by Neil Franklin:

Average length of London flex office agreements reaches a new high

Average length of London flex office agreements reaches a new high

by • News, Property

New research from CBRE has found that the average London flex office agreement now stands at 22 months, a record highNew research from CBRE has found that the average London flex office agreement now stands at 22 months, a record high since CBRE started tracking the data in 2020. In addition to longer commitments from occupiers, pricing in the capital has increased in recent years for best-in-class locations, with CBRE’s data showing H1 2025 rents in Mayfair & St James’s achieving an average of £315 per sq ft, and a top rate of £380 per sq ft, the highest in the UK. (more…)

Better offices for all as occupiers shift focus away from cost cutting

Better offices for all as occupiers shift focus away from cost cutting

by • Flexible working, News, Property, Workplace design

New research suggests a worldwide shift in workplace strategy, with portfolio optimisation (better offices basically) now the top priority for corporate real estate leaders, overtaking cost reduction for the first time.New research suggests a worldwide shift in workplace strategy, with portfolio optimisation and better offices now the top priorities for corporate real estate leaders, overtaking cost reduction for the first time. JLL’s 2025 Occupancy Planning Benchmark Report found that 73 percent of respondents identified portfolio optimisation as their main focus, compared with 70 percent who cited cost reduction and improved reporting. (more…)

More young workers take on second jobs to deal with cost of living

More young workers take on second jobs to deal with cost of living

by • News, Workplace

New research suggests that a growing number of younger workers in the UK are turning to second jobs as they struggle to manage everyday living costs.New research suggests that a growing number of younger workers in the UK are turning to second jobs as they struggle to manage everyday living costs. According to a poll from Boostworks, more than half of Gen Z workers and over 70 percent of Millennials are exploring ways to supplement their income, with many already taking on additional work outside their primary employment. The findings, based on a survey of 5,600 working adults, highlight the scale of financial strain facing the workforce, particularly among younger generations. (more…)

Poorly designed and managed workplaces costing the UK over £70 billion a year, report claims

Poorly designed and managed workplaces costing the UK over £70 billion a year, report claims

by • Facilities management, News, Workplace design

A new report suggests that the quality of workplace environments could have a significant impact on the UK’s economic performance.A new report suggests that the quality of workplace environments could have a significant impact on the UK’s economic performance. According to a new report published by facilities management company MITIE, ineffective workspaces may be costing the economy up to £71.4 billion in GDP each year. The study claims to highlight how various physical and environmental workplace factors can affect employee productivity. (more…)

Lack of flexible working options drives a million people to swap jobs last year

Lack of flexible working options drives a million people to swap jobs last year

by • Flexible working, News

More than a million UK workers have quit their jobs in the past year due to a lack of flexible working, according to a new poll from the CIPD.More than a million UK workers have quit their jobs in the past year due to a lack of flexible working, according to a new poll from the CIPD. The organisation’s latest report highlights a growing tension between employer demands and employee expectations, particularly among younger workers. The survey of 2,000 employers and 5,000 employees suggests that around 3 percent of the workforce left their roles since January 2024 because they were unable to access the flexibility they needed. The findings come more than a year after UK workers gained the legal right to request flexible working from day one. (more…)

People put a value on human connection, even when AI communicates in the same way

People put a value on human connection, even when AI communicates in the same way

by • AI, News, Wellbeing

Human-attributed responses are perceived as more supportive, emotionally resonant, and caring than identically AI-generated responsesHuman-attributed responses are perceived as more supportive, emotionally resonant, and caring than identically AI-generated responses, according to a new study by Hebrew University of Jerusalem researchers. Published in the journal Nature Human Behaviour, the study involved over 6,000 participants in nine different experiments in which chatbot responses were crafted by large language models (LLMs). The research reveals that human-attributed responses are perceived as more supportive, more emotionally resonant, and more caring than identical AI-generated responses. (more…)

Office utilisation reaches equilibrium, and demands a rethink of workplace strategy

Office utilisation reaches equilibrium, and demands a rethink of workplace strategy

by • News, Property, Workplace design

The British Council for Offices (BCO) has published a new report which claims that while office utilisation rates have stabilised, there has been a fundamental shift in how offices are usedThe British Council for Offices (BCO) has published a new report which claims that while office utilisation rates have stabilised, there has been a fundamental shift in how offices are used, with major implications for developers, investors and occupiers. The report, authored by Nigel Oseland of Workplace Unlimited, shows that the long-standing benchmark of 80 percent office utilisation is no longer fit for purpose. Post-pandemic data suggests a more realistic, but nevertheless conservative, figure of 66 percent equating to an effective density of 15 sq. m per occupant, up from the previous 12.5 sq. m. This recalibration reflects a maturing flexible working model that empowers organisations to right-size their space, reduce waste and enhance employee experience. With high-profile organisations in financial services and the public sector under the spotlight for space misalignment, the report offers timely, evidence-based guidance for the sector. (more…)

Commercial property growth in regional cities driven by financial services firms

Commercial property growth in regional cities driven by financial services firms

by • News, Property

Commercial property markets in regional UK cities are seeing significant growth as major financial institutions reconfigure their office strategiesCommercial property markets in regional UK cities are seeing significant growth as major financial institutions rethink their office strategies to focus on high-value client interactions in London while relocating support functions elsewhere. New research from JLL suggests that financial services firms have accounted for more than 440,000 square feet of inward investment in office space across Glasgow, Leeds, Bristol, Manchester, Edinburgh and Birmingham over the last decade. This is more than the space acquired by manufacturing (238,822 sq. ft) and service industries (224,813 sq. ft), though still behind technology, media and telecoms (TMT) and flexible workspace sectors. (more…)

Half of school leavers think they are unprepared for work, poll claims

Half of school leavers think they are unprepared for work, poll claims

by • News, Workplace

Two in five 18- to 24-year-olds have never completed any work experience and feel unprepared for work as a resultA new poll from the IPPR think tank claims that only 47 per cent of 18- to 24-year-olds felt ready for work when they left education, compared with 60 per cent of over-26s. Despite more schools claiming that they offer high-quality work experience, two in five 18- to 24-year-olds have never completed any work experience and feel unprepared for work as a result. By contrast, earlier generations – those in their late 20s, 30s, and 40s – are significantly more likely to have done so. The report argues that the number of young people missing out on these opportunities could have implications for social mobility, with 60 per cent of 18- to 24-year-olds agreeing that work experience opportunities usually rely on who you know, not what you know. (more…)

Workspace Design Show returns to Amsterdam with focus on sensory workplace design

Workspace Design Show returns to Amsterdam with focus on sensory workplace design

by • News, Workplace design

The Workspace Design Show 2025, returns to Amsterdam in November with a focus on how sensory workplace design is influencing the modern officeRegistration has opened for the Workspace Design Show 2025, which returns to Amsterdam on 5–6 November with a focus on how sensory workplace design is influencing the modern office. Held at the RAI exhibition centre, the event will bring together over 5,000 workplace professionals, including architects, designers and commercial interiors specialists. This year’s theme, Activate the Senses, explores how sight, sound, scent and touch can influence how we feel and function at work. (more…)

Flexible office market in EMEA enters new phase of growth

Flexible office market in EMEA enters new phase of growth

by • News, Property

The flexible office market across Europe, the Middle East and Africa is shifting into a new phase, according to new data from Colliers. The region’s flex workspace footprint grew by more than 348,000 square metres in 2024, despite difficult economic conditions and reduced capital availability. The firm’s Flexpansion: The Architecture of Agility report charts a 4.4 percent year-on-year increase in flexible space across 46 EMEA markets. The total now stands at 8.3 million square metres. (more…)

Occupiers seek broader value from workplace strategies

Occupiers seek broader value from workplace strategies

by • News, Property, Workplace design

A new report from Cushman & Wakefield, in partnership with CoreNet Global, claims to highlight how corporate occupiers are adjusting their real estate and workplace strategies in response to ongoing cost pressures and shifting organisational prioritiesA new report from Cushman & Wakefield, in partnership with CoreNet Global, claims to highlight how corporate occupiers are adjusting their real estate and workplace strategies in response to ongoing cost pressures and shifting organisational priorities. The What Occupiers Want 2025 survey is based on responses from over 230 senior real estate leaders across global markets. While cost remains the primary driver of decision-making, the findings suggest that occupiers are placing increased emphasis on performance, employee experience and long-term value. (more…)

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