About Neil Franklin

Neil Franklin is Insight's news editor

Posts by Neil Franklin:

Sustainability and wellbeing yet again key themes of South West BCO Awards

Sustainability and wellbeing yet again key themes of South West BCO Awards

Seven office developments across the South of England and South Wales have been recognised as the region’s most outstanding workplaces at the annual British Council for Offices (BCO) AwardsSeven office developments across the South of England and South Wales have been recognised as the region’s most outstanding workplaces at the annual British Council for Offices (BCO) Awards. Among the winners were three Bristol-based projects, highlighting the city’s growing reputation for innovative, inclusive and sustainable office design. The awards ceremony, held at We The Curious in Bristol, celebrated excellence in office design, fit-out, and environmental performance. With a strong emphasis this year on ESG (Environmental, Social, and Governance), wellbeing, and inclusivity, the judges praised the winning projects for their forward-thinking, occupier-focused approaches. More →

Prime office rents around the world continue to rise

Prime office rents around the world continue to rise

ental growth for prime office space around the world accelerated in the first quarter of 2025, increasing on average by 0.6 percent, following a 0.3 percent increase in Q4 2024Rental growth for prime office space around the world accelerated in the first quarter of 2025, increasing on average by 0.6 percent, following a 0.3 percent increase in Q4 2024, says Savills. Fit out costs also rose by 0.7 percent in the first quarter, following a 0.2 percent increase in Q4, as demand for top quality office space continues unabated. According to Savills Q1 2025 Prime Office Costs report, in the first quarter average ‘all-in’ net effective costs (rent plus fit-out costs) rose by 0.5 percent, with 21 of the 40 locations monitored recording an increase, continuing a moderate upwards trend of 3.3 percent over the last year. More →

Half of businesses who have made people redundant in favour of AI think they may have messed up

Half of businesses who have made people redundant in favour of AI think they may have messed up

A new poll from Orgvue claims that 39 percent of business leaders who have deployed AI in their firms have already made employees redundant. Of those, 55 percent think there's a good chance they made wrong decisions about those redundancies.A new poll from Orgvue claims that 39 percent of business leaders who have deployed AI in their firms have already made employees redundant. Of those, 55 percent think there’s a good chance they made wrong decisions about those redundancies. Orgvue first conducted its international survey of 1,000 C-suite and senior decision makers at medium and large organisations in 2024. This year, the research highlights what Orgvue says is growing caution in deploying artificial intelligence and acknowledgment that businesses need to reskill people to work with the technology. More →

Pace from Profim. Where design meets human-centred innovation

Pace from Profim. Where design meets human-centred innovation

Profim proudly unveils Pace, an innovative task chair that redefines comfortable, sustainable seating for the modern workplace. Created by Germany's ITO Design, the studio behind Profim's bestselling Xenon and AccisPro lines, and engineered in Poland, Pace seamlessly blends German design precision with Polish manufacturing excellence. The chair's clean, contemporary silhouette adapts effortlessly to diverse work environments.Profim proudly unveils Pace, an innovative task chair that redefines comfortable, sustainable seating for the modern workplace. Created by Germany’s ITO Design, the studio behind Profim’s bestselling Xenon and AccisPro lines, and engineered in Poland, Pace seamlessly blends German design precision with Polish manufacturing excellence. The chair’s clean, contemporary silhouette adapts effortlessly to diverse work environments. Its Synchro SFL MAX mechanism enables smooth, natural movement, providing subtle support for different seating positions without compromising visual elegance. With multiple backrest, lumbar support, and armrest options, Pace enhances comfort while helping to reduce workplace health concerns, making it ideal for settings ranging from startups to corporate offices. More →

Regional BCO Awards show how London’s best offices are redefining the way we work

Regional BCO Awards show how London’s best offices are redefining the way we work

The awards recognise excellence in the design, fit-out, operation and environmental responsibility of London's best offices.In a city where tradition meets the cutting edge, London’s office spaces are undergoing a quiet revolution. At the British Council for Offices (BCO) Regional Awards, held today at the London Hilton on Park Lane, seven projects were celebrated—not just for their architectural merit, but for what they reveal about the evolving needs of workers, employers, and communities alike. This year’s winners, chosen from across the capital, signal what the BCO claim is a new era of workplace thinking—where sustainability, community engagement, and human experience carry as much weight as style and status. The awards recognise excellence in the design, fit-out, operation and environmental responsibility of London’s best offices. The 2025 cohort offers more than inspiration; it sets a bold new benchmark for the offices of tomorrow. More →

Remote work can boost innovation, but culture eats it for breakfast

Remote work can boost innovation, but culture eats it for breakfast

The effects of remote work on innovation can vary dramatically depending on the cultural context of a country, according to new research by Durham University Business School.The effects of remote work on innovation can vary dramatically depending on the cultural context of a country, according to new research by Durham University Business School. Analysing data from over 8,000 firms across 21 countries, the study suggests that remote working significantly enhances innovation in cultural contexts characterised by low power distance, high indulgence, and notably, short-term orientation. It found that companies based in European countries, like Lithuania, Latvia and Hungary, experienced far greater innovation gains from flexible working compared to companies in more hierarchical and long-term planning cultures such as the Middle East and African region. More →

Remote workers don’t stick to their contracted hours and even (gasp) skip some days completely

Remote workers don’t stick to their contracted hours and even (gasp) skip some days completely

A new survey commissioned by book summary app Headway suggests that remote workers exhibit complex behaviours when balancing work life balance and the demands of their jobs.A new survey commissioned by book summary app Headway suggests that remote workers exhibit complex behaviours when balancing their non-work lives and the demands of their jobs. The study, which polled 1,000 remote workers across the United States, claims that while a majority (56 percent) reported improved work-life balance since transitioning to remote work, this shift has not been without its drawbacks. Notably, only 57 percent of respondents adhere to their scheduled working hours, with 26 percent admitting to having skipped entire workdays unnoticed. Furthermore, 40 percent confessed to simulating activity to appear busy on employer tracking systems, highlighting concerns about accountability in remote settings. More →

AI ushers in the era of the ‘frontier firm’, Microsoft report claims

AI ushers in the era of the ‘frontier firm’, Microsoft report claims

A new report from Microsoft claims that 2025 will mark a new point in the evolution of work, with organisations across the globe now entering what it calls the age of the 'Frontier Firm' reliant on both AI and humansA new report from Microsoft claims that 2025 will mark a new point in the evolution of work, with organisations across the globe now entering what it calls the age of the ‘Frontier Firm’. The report defines this as a ‘future-facing business model in which a combination of artificial intelligence and human collaboration reshapes work processes and redefines the very structure of enterprises’. The 2025 Work Trend Index, published by Microsoft’s WorkLab, claims to draw on one of the most comprehensive datasets to date, combining insights from 31,000 workers across 31 countries, thousands of Microsoft 365 ‘productivity signals’, and labour market trends derived from LinkedIn’s global data. The report argues that AI is no longer a novel addition to the workplace — it is becoming central to how work is done, who does it, and what organisations can achieve. More →

People’s expectations of work have changed forever (and they think office work should pay better than remote work)

People’s expectations of work have changed forever (and they think office work should pay better than remote work)

The Covid-19 pandemic and the rapid shift to remote work have had a “radical impact” on the global workforce, particularly among younger employeesThe Covid-19 pandemic and the rapid shift to remote work have had a “radical impact” on the global workforce, particularly among younger employees who began their careers during this unprecedented period, according to new research published by BSI in collaboration with the think tank ResPublica. The study, part of BSI’s Evolving Together series, claims to provide a comprehensive picture of a workforce cohort shaped by the pandemic and explores how these formative experiences continue to influence their expectations and behaviours. Drawing on a global survey of 4,700 individuals who entered the workforce during or since the pandemic, as well as focus groups and international literature reviews, the research sets out to paint a nuanced portrait of the so-called “hybrid generation”. More →

Firms scale back recruitment plans in wake of National Insurance hike

Firms scale back recruitment plans in wake of National Insurance hike

Nearly half of all companies across the UK are scaling back recruitment plans because of the hike in employers’ National Insurance which comes into effect on April 6thNearly half of all companies across the UK are scaling back recruitment plans because of the hike in employers’ National Insurance which comes into effect on April 6th, according to a new poll by Reed. The survey found that 46 per cent of firms said that recruitment decisions would be impacted due to the tax increase, with many reporting that they were already not hiring or postponing recruitment. Reed say the findings demonstrate the negative impact the increase in employer’s NI is having on the labour market, which has already seen vacancies fall for a record period. More →

Lack of skills, work ethic and too many demands deter firms from employing candidates

Lack of skills, work ethic and too many demands deter firms from employing candidates

Many UK employers are continuing to struggle to fill vacancies, with new research revealing a sharp disconnect between candidate expectations and employer requirements for a work ethicMany UK employers are continuing to struggle to fill vacancies, with new research revealing a sharp disconnect between candidate expectations and employer requirements. A recent poll by the Chartered Management Institute (CMI) claims to shed light on why so many applications are being rejected despite a strong demand for workers across key industries. According to the CMI, a significant number of organisations are turning away applicants who they believe lack the necessary ‘attitude’ or ‘work ethic’. The poll, which surveyed over 1,000 managers, found that around four in five employers had rejected candidates on the basis of soft skills, rather than qualifications or experience. This emphasis on attitude over aptitude reflects a broader trend in recruitment, where cultural fit and interpersonal qualities are increasingly valued – and, often, missing from the applicant pool. More →

Productivity concerns put brakes on adoption of flexible working

Productivity concerns put brakes on adoption of flexible working

Nearly one in three British workers who have requested flexible working say their request was refused because of employer fears about their productivityNearly one in three British workers who have requested flexible working say their request was refused because of employer fears about their productivity, despite nearly seven in 10 (68 percent) workers believing they would be more productive if they worked flexibly by having control over their working hours and location of work, a new survey claims. One year on from the introduction of the Flexible Working Act – which granted the right to request flexible working from day on – the poll from Phoenix Group suggests more workers are taking advantage of flexible arrangements, but many still face significant barriers. It found that while over one in five (21 percent) who engage in discussion regarding flexible working requests had successfully applied to work flexibly in the past year, the same number have had requests denied (21 percent) by their current or previous employer, with challenges around awareness, employer engagement and perceptions around productivity. More →