About Neil Franklin

Neil Franklin is Insight's news editor

Posts by Neil Franklin:

Small businesses are aware of benefits of using AI, but don’t know where to start

Small businesses are aware of benefits of using AI, but don’t know where to start

by • AI, Business, News

According to a new poll from hiring platform Indeed, around a third of small businesses are scared to implement AI, despite acknowledging the many apparent benefits of doing soAccording to a new poll from hiring platform Indeed, around a third of small businesses are scared to implement AI, despite acknowledging the many apparent benefits of doing so.  According to Indeed’s survey of 1,000 business leaders at British small businesses, 41 percent of small firms want to integrate the technology into their business, but don’t know where to start. This paralysis means that small businesses – which make up  over 99 percent of the nation’s total businesses – are missing out on improvements to costs, efficiency and overall work satisfaction that they themselves say it can bring about, the report argues. More →

GenAI will change the nature of work and encourage people to spend more time working together

GenAI will change the nature of work and encourage people to spend more time working together

by • AI, Flexible working, News

UK chief executives see implementing Generative AI (GenAI) as an opportunity to change the nature of work and create highly skilled workforces without reducing the number of jobs in the marketUK chief executives see implementing Generative AI (GenAI) as an opportunity to change the nature of work and create highly skilled workforces without reducing the number of jobs in the market, according to KPMG’s 10th annual CEO Outlook survey. KPMG surveyed more than 1,300 CEOs around the world – 150 in the UK – in July and August, revealing that two thirds of UK CEOs (65 percent and 76 percent globally) see GenAI as a positive disruptor with 68 percent (65 percent globally) agreeing that GenAI remains a top investment priority. More →

One in four people have turned down a job because they hated its office environment

One in four people have turned down a job because they hated its office environment

by • News, Workplace design

Almost a quarter (23 percent) of people say that they have turned down a job because they didn’t like the office environment, according to a new pollAlmost a quarter (23 percent) of people say that they have turned down a job because they didn’t like the office environment, according to a new poll. This rose to almost a third (32 percent) for 18 – 24-year-olds indicating the need for a high-quality office environment for the younger generation. Geographically, workers in the capital are most likely to pass on a job based on the office surroundings, with a third (32 percent) of London based workers admitting to declining a role for this reason. More →

Majority of IT managers think AI is coming for people’s jobs

Majority of IT managers think AI is coming for people’s jobs

by • AI, News

Sixty-eight per cent of UK based managers believe AI will take more jobs than it creates and only 20 percent think AI will be a net job creator. The global average is 57 percent and 27 percent respectively.Two thirds of UK organisations say they are prioritising AI in their IT and customer service thinking, according to a new poll from 8×8. As a result they are starting to assess the roles and working hours of employees. The Future of Work: 2030 Vision Report [registration], surveyed the opinions of over 400 IT and Customer Experience (CX) managers. It looks into the projected makeup of the global workforce in 2030, organisations’ technological priorities between now and then, and the current and future challenges they may face. More →

Two thirds of people struggle to disconnect from work

Two thirds of people struggle to disconnect from work

by • News, Wellbeing

A new poll claims that two-thirds of workers feel powerless to disconnect and fully manage the blurred boundaries between work and life, leading to stress, burnout, and anxiety.A new poll claims that two-thirds of workers feel powerless to disconnect from work to fully manage the blurred boundaries between work and life, leading to stress, burnout, and anxiety. On average, this results in five days of sick leave per employee each year. The UK government’s planned ‘Right to Switch Off’ for employees is just the beginning for organisations aiming to tackle the negative effects of ‘unboundaried’ work on both businesses and employees. According to the report titled The Work-Life Boundary Gap – Why it Matters and How to Fix it [registration], published by Protime UK, work-life balance is critical for overall wellbeing. The report, based on a survey of 2,000 UK employees, found that 93 percent of respondents believe maintaining this balance is vital. However, 67 percent of employees feel they are unable to fully switch off or maintain their own work-life boundaries. More →

Want to hold on to people? Pay them enough

Want to hold on to people? Pay them enough

by • News, Workplace

In spite of all the chatter about the so-called Great Resignation whether people decide to stay with an employer still largely depends on payIn spite of all the chatter about the so-called Great Resignation and Quiet Quitting, whether people decide to stay with or leave an employer still largely depends on whether they think they are paid enough. According to a new poll from SD Worx, pay remains the number one reason employees will stay with a company or leave. For the report, SD Worx surveyed 5,000 businesses and 18,000 employees in 18 countries across Europe, including the UK, France, Germany, Italy, Spain and Belgium. More →

Third of people would like workplace AI ban, half feel jobs are insecure

Third of people would like workplace AI ban, half feel jobs are insecure

by • AI, News

A new poll from CYPHER Learning claims that one in three workers would like to see AI banned from the workplace, while nearly half express concern that AI poses a threat to their future job securityA new poll from CYPHER Learning claims that one in three workers would like to see AI banned from the workplace, while nearly half express concern that AI poses a threat to their future job security. The study, suggests that women, workers over the age of 55, and those in clerical or manual labour roles feel most at risk. The survey of 4,543 workers across the US, UK, and Mexico found that AI is reshaping job roles, with 63 percent of respondents reporting that AI technologies has already changed the skills required for their jobs. More than half of those surveyed (52 percent) believe that AI will either completely transform or have a major impact on their roles within the next two years. As a result, 38 percent of workers anticipate the need for retraining due to job obsolescence, and almost half (45 percent) are worried about their future job security. More →

Most people don’t feel that workplace conflict is resolved at their firm

Most people don’t feel that workplace conflict is resolved at their firm

by • News, Workplace

Just over a third of employees (36 percent) who experienced workplace conflict in the past year feel it has been fully resolvedOnly around a third of employees feel the conflict they experienced at work has been fully resolved, according to a new poll from the CIPD.  According to the survey, eight in 10 (81 percent) employers feel they are doing enough to prevent and manage bullying and harassment at work, but just over a third of employees (36 percent) who experienced workplace conflict in the past year feel it has been fully resolved. More →

Third of workers admit to faking productivity

Third of workers admit to faking productivity

by • News, Workplace

The poll from Workhuman claims that it is the pressure to appear busy that is driving workers to fake productivityPeople used to walk around the office with pieces of paper to look like they were working. Now a new report suggests that a third of UK workers admit to ‘pretend productivity’ by other means. The poll from Workhuman claims that it is the pressure to appear busy that is driving workers to fake activity. More →

UK see largest contraction in Labour Force since the 1980s

UK see largest contraction in Labour Force since the 1980s

by • Business, News, Workplace

The final report from the two-year Commission on the Future of Employment Support claims that the UK needs ‘once-in-a-generation reform’ to boost growth and improve living standards in the face of a huge contraction in the country’s labour force. The report suggests that the UK is one of the few developed nations where employment has fallen post-pandemic. The UK has dropped from having the eighth-highest employment rate globally to fifteenth. Had the original position been maintained, the economy would be £25 billion larger annually, with public finances £16 billion better off. More →

Most firms have little to no idea how people get their work done

Most firms have little to no idea how people get their work done

by • News, Technology, Workplace

The report suggests that nearly half of organisations (45 percent) do not conduct "employee journey mapping," leaving them uninformed about how digital friction -the difficulties people have working with technology - affects people's ability to perform tasks at workMany companies remain unaware of how their employees’ digital workplace experiences impact productivity, according to a new report by Scalable Software [registration]. The report suggests that nearly half of organisations (45 percent) do not conduct “employee journey mapping,” leaving them uninformed about how digital friction -the difficulties people have working with technology – affects people’s ability to perform tasks at work. The report claims that this limits their understanding of the challenges people face when working with tech. More →

Parliament refit could hold back UK net zero efforts for 40 years

Parliament refit could hold back UK net zero efforts for 40 years

by • Environment, Facilities management, News

The £20 billion refurbishment of the Palace of Westminster, could impact the availability of people needed for UK net zero targetsThe extensive refurbishment of the Palace of Westminster, a project estimated to cost over £20 billion, could significantly impact the availability of specialist craftworkers needed for the UK’s net zero targets, according to Historic England. The public body is warning that the project, which could take up to 43 years and require around 3,000 specialist workers annually, would absorb a large portion of the nation’s skilled heritage plasterers, carpenters, and window specialists. This is likely to strain an already limited workforce at a time when the country faces a shortage of traditional building crafts essential for refurbishing older buildings. More →

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