March 23, 2018
Employees demand more, not less automation in the workplace
Over half (52 percent) of workers in a new poll have admitted looking for a new job because of frustrations over what they see as outdated ways of thinking around work practices and automation at their current company. The Digital Work Report 2018 commissioned by Wrike, surveyed just over 3,000 workers from across the UK, France and Germany, and highlighted a number of perceived benefits around automation, but its findings suggest that calls for greater adoption by employees are not being taken seriously. Nearly half of those surveyed (45 percent) in the UK believe automation would give their company a competitive advantage. However, while 39 percent are considering automation tools for some of their job functions, just 4 percent of UK companies have an automation strategy (i.e. planning to implement tools/techniques within next 12-24 months) for the whole company – considerably lower than European counterparts in Germany and France (both at 8 percent).
Over a third of workers are adversely affected by a lack of natural light in their office, others complain that the lighting is too bright and a significant proportion say the quality of light provided is so weak they struggle to read. This is according to a new poll which quizzed employees about the difficulties associated with workplace lighting and found that headaches and dizziness were a problem for one in seven. Other employees reported finding the lighting too bright and dazzling (12.4 percent), while one in 10 said they had to strain their eyes due to a general lack of light. A similar proportion said they were bothered by the position of the lights and by the ‘stressful environment’ created by their workplace lighting (9.3 percent each). The findings come as reports of ‘sick building syndrome’ — a condition associated with office work that causes symptoms including headaches and respiratory problems — continue to hit the headlines. Such symptoms are usually attributed to unhealthy or stressful elements of the working environment, such as poor ventilation and lighting.
UK office workers are under a tremendous amount of stress, and much of it is directly related to the way their work is being managed. That is the conclusion of a report by Workfront, which finds that office workers are becoming frustrated and burned out by poor work tools, processes, and communication. Four out of five office workers confessed that they feel burnt out and 73 percent expect their stress levels at work to increase in the near future. Nearly three quarters (74 percent) admit to feeling unrecognised and un-useful at work. With lack of communication and not knowing what others are working on (37 percent) cited as the number-one pain point across the board for stressed UK workers, it’s clear that businesses need to break down current silos, allowing people to engage more freely with senior staff members and see how their efforts impact the wider team. The study found that poor communication and visibility into work is UK workers’ number-one pain point in terms of work stress. It also reveals that 42 percent of office workers put in more than 6 hours of overtime per week and that 7 out of 10 office workers expect their stress levels at work to increase into the future.
The mental health of employees, especially those working within high pressured working environments are the number one concerns for UK CEOs. Nearly three quarters (73 percent) of respondents to the annual wellbeing report ‘
Cities in emerging markets, though challenged by economic and political turmoil, are catching up with top ranking cities following decades of investing in infrastructure, recreational facilities and housing in order to attract talent and multinational businesses, finds Mercer’s 20th annual 
There is a disparity between the causes of communications anxiety between men and women, claims new research conducted by RADA in business. Male employees are 45 percent more likely than women to feel anxious when socialising with their work colleagues, while women are most scared of giving a presentation. Team building events were also found to be more challenging for men, with almost a fifth (19 percent) reporting feelings of communications anxiety. Work social events followed, with 17 percent reporting the same feelings. In contrast, the report found that female employees experience greater levels of anxiety when giving presentations in front of a group, to colleagues, or to management. The evidence suggests that while men require more help with skills around spontaneous communication, for women it is about standing their ground and getting their voice heard when stepping into the spotlight – often in situations that may have a significant impact on their career path. Notably, the research shows that women are also 39 percent more likely to experience workplace anxiety than men when in a job interview, and 37 percent more likely when negotiating a pay rise.
The challenge to achieve gender equality at work isn’t made any easier by the attitudes of some employers. Although men increasingly want to be more present at home, currently fathers are 
Artificial intelligence systems need to be accountable for human bias at AI becomes more prevalent in recruitment and selection, attendees at the Employers Network for Equality & Inclusion’s annual conference have been warned. Hosted by NatWest, the conference, Diversity & Inclusion: The Changing Landscape heard from experts in ethics, psychology and computing. They explained that AIs learnt from existing data, and highlighted how information such as performance review scores and employee grading was being fed in to machines after being subjected to human unconscious bias. Dr David Snelling, the programme director for artificial intelligence at technology giant Fujitsu, illustrated how artificial intelligence is taught through human feedback. Describing how huge data sets were fed into the program, David explained that humans corrected the AI when it used that data to come to an incorrect conclusion, using this feedback to teach the AI to work correctly. However, as this feedback is subject to human error and bias, this can become embedded in the machine.
A third of UK workers (31 percent) say their employer has little or no interest in their mental health, despite the fact that a fifth (20 percent) are stressed out on a daily basis, and for almost a third (33 percent) the issue is so bad that they’re considering looking for a new role. This is according to a new study of nearly 1,300 workers by ADP which found that workplace stress peaks amongst younger employees, with 22 percent of workers under 35 saying they experience stress every day, and 42 percent saying that it is so bad, they’re considering jumping ship. This contrasts with only 19 percent and 26 percent respectively of those over 35 who feel this way, suggesting employees become better at managing stress as they get older. 
Online messaging is the most common way for millennial bosses to communicate with their direct reports, with over half (55 percent) preferring to use this digital method, followed by email at 28 percent, a new survey claims. Only 14 percent said their favoured way to communicate is in person, and 3 percent said via phone. As millennials (born 1981-1996) increasingly moving into management positions, the new Korn Ferry survey also found that when interviewing for management positions, millennials say that making an impact on organisational culture is most important to them, with salary being the least important. The survey also found that compared with Gen Xers and Baby Boomers, knowing what is coming next is critical for millennial bosses. Nearly three quarters (74 percent) said a clear advancement path (e.g. next two positions) is more important for millennial bosses, with 49 percent saying it is much more important.
Work is no longer a place but a set of activities which lead to a set of outcomes that could be delivered anywhere. Or as John Blackwell, Quora Consulting’s Managing Director succinctly described it at the first of the 2018 Quora Smartworking Summit’s held last week, organisations need to create a ‘smart everywhere’ environment. New digital platforms make far it easier for people to work in exactly the way they want. Research by Quora has revealed that there are 5 million people currently working in the UK gig economy or around 15.6 percent of the total workforce. More people are working post retirement age and want to work in a way that they can control, while there are increasing numbers who simply want more autonomy in their lives in the way that self-employment can offer. 
