April 21, 2024
VMA GROUP launches 10th edition of Inside Insight, offering exclusive industry perspectives for the UK Internal Communications profession
VMA GROUP, a trusted name in the world of communications, marketing, digital and change recruitment, has announced the release of its highly anticipated research report, Inside Insight. This all-encompassing benchmarking report delves deep into the current state of the internal communications industry, providing invaluable insights to professionals and organisations alike. Formulated from the survey responses of nearly 600 UK-based internal communications professionals, along with commentary from key internal communications leaders and VMA GROUP’s specialist team of recruitment and executive search consultants, this report focuses on emerging trends, opportunities, and challenges within the industry. More →
March 25, 2024
When you empower your colleagues, you’re delivering excellence for them and your clients
by Jennifer Davidson • Business, Comment, Wellbeing
The level of engagement within a company’s workforce significantly impacts clients satisfaction and its bottom line. Recent research by Gallup shows that teams with high levels of engagement enjoy a 10 percent uplift in client loyalty and a 23 percent increase in profitability compared to low-engagement teams. Empowering colleagues with learning and development programmes can dramatically improve their engagement with a business. Supporting them in this way is crucial if you want them to deliver excellence. When people are encouraged to own their careers, they care more about the outcomes of their work, which translates into exceptional productivity and happy clients. More →