The workplace metric that creates false confidence

The workplace metric that creates false confidence

by • News, Technology, Workplace design

A learning dashboard showing 96 per cent completion feels reassuring. It is precise, comparable and easy to report. But it may be answering the least useful question: who reached the end of the material? Completion can confirm attendance or fulfil an administrative requirement. It cannot, on its own, show what people understood, what they still remember or what they can do differently at work. That distinction matters as organisations ask employees to adapt to new systems, regulation and AI-enabled work. (more…)

What people from successful workplace events think it takes to launch something new

What people from successful workplace events think it takes to launch something new

by • Facilities management, News, Property, Workplace design

The challenge for workplace events isn’t just about the numbers involved. It's about engaging the audience by having something to sayHerb Kim has been running the Thinking Digital conference at the Glasshouse in Gateshead since 2008. Ask Terry McStea, who knows about most events in the North East, which ones are genuinely unmissable and Thinking Digital is one of the two he immediately names. “If for whatever reason Thinking Digital was cancelled, it would leave a huge hole.” But ask Kim about year one and his account is rather different. “The first year was probably on the knife edge between disaster and success,” he chuckles. “Year one… it was badly undersold.” His account of what the first year of their event was really aiming for gave episode two of Work in Motion its title. “Even if your event is free and you have catering and you have, I don’t know, some big name coming, they’ll often still struggle to not even get the place full, but to get the place not embarrassingly empty.” (more…)

The Workspace Design Show London to emphasise the design of human-centered workplaces

The Workspace Design Show London to emphasise the design of human-centered workplaces

by • Company news, Facilities management, Workplace design

The Workspace Design Show returns to the Business Design Centre, London on 24–25 February 2027, unveiling its new theme: “The Human Experience of Work”The Workspace Design Show returns to the Business Design Centre, London on 24–25 February 2027, unveiling its new theme: “The Human Experience of Work”, a direction placing wellbeing, inclusion, sensory comfort, belonging, neurodiversity and emotional experience at the centre of workplace design. As organisations continue to rethink what makes people want to come together in person, the 2027 edition will explore how workplaces can move beyond functionality to become environments that genuinely support people. Spaces designed around human connection, comfort, mood, acoustics, hospitality, inclusivity and how work environments make us feel. (more…)

Is resilience a personality trait or a flaw in workplace design?

Is resilience a personality trait or a flaw in workplace design?

by • Comment, Wellbeing, Workplace design

Resilience is often ascribed to the individual, but are there other ways we could look at the issue, asks Carl LyonsResilience must be one of the most misunderstood issues affecting businesses right now. It’s used whenever people are struggling, and almost always aimed at the individual – be tougher, manage your stress, build a bit more grit. During countless conversations with leaders and teams over the last few years it has been seen that those words do real damage to people who are trying hard to do their best. When tiredness is no longer fixed by a weekend, when feedback lands as a threat, and when change is met with a sigh, it gets recorded under ‘poor personal resilience’, effectively telling people the problem is with them. I don’t think it is. I think we’re looking in the wrong place. (more…)

AI could increase the relevance of the physical workplace, Gensler report suggests

AI could increase the relevance of the physical workplace, Gensler report suggests

by • AI, News, Workplace design

Workers who regularly use artificial intelligence are spending less time working alone and more time learning and socialising with colleagues, suggesting that the spread of AI could increase rather than diminish the importance of the physical workplaceWorkers who regularly use artificial intelligence are spending less time working alone and more time learning and socialising with colleagues, suggesting that the spread of AI could increase rather than diminish the importance of the physical workplace. Gensler’s Global Workplace Survey 2026 found that 30 per cent of workers regularly use AI tools in both their professional and personal lives, a group the architecture and design firm describes as “AI power users”. A further 36 per cent are classed as late adopters who rarely or never use AI. (more…)

Productivity gains from workplace AI mean little if they erase professional judgment

Productivity gains from workplace AI mean little if they erase professional judgment

by • AI, Architecture, Comment, Workplace design

Speed can become a dangerous proxy for the value of workplace AI when leaders stop asking what happened to the judgment behind the work.The strongest case for workplace AI rarely begins with a dramatic breakthrough. It begins with ordinary time savings: a report drafted faster, a plan assembled in minutes or a first pass produced without the usual blank-page delay. Those gains matter. Yet speed can become a dangerous proxy for value when leaders stop asking what happened to the judgment behind the work. (more…)

Work Beyond Walls is an event that promises to shift the way we talk about offices

Work Beyond Walls is an event that promises to shift the way we talk about offices

by • Comment, Facilities management, Workplace design

A new event in the North East of England promises to explore offices and the way we talk about them in a new wayOur sector produces an enormous amount of content about change, and almost all of it is published after the outcome is known. Case studies of offices appear once the move-in has gone well. Award entries are written once the risks have been mitigated. What gets shared among us is, overwhelmingly, a library of polished endings. Work in Motion is an attempt at the complete opposite. It’s a six-part documentary podcast series following the inside story of Work Beyond Walls – a brand new event at the Boiler Shop in Newcastle on 9 and 10 September – written and presented by me, Ian Ellison, as plans unfold, rather than once the event has happened. (more…)

Barbican Centre launches search for furniture designer as part of £231m renewal

Barbican Centre launches search for furniture designer as part of £231m renewal

by • News, Workplace design

The Barbican Centre has launched an international search for a designer or design team to develop a new furniture strategy for its public spacesThe Barbican Centre has launched an international search for a designer or design team to develop a new furniture strategy for its public spaces as part of its £231 million renewal programme. The commission will involve creating a bespoke range of up to 500 pieces for the Grade II-listed arts centre, alongside identifying opportunities to reuse existing furniture and introduce suitable off-the-shelf products. The appointment is expected to run from 2026 to 2029.

The competition is open to designers and teams based anywhere in the world, with proposals due by 28 August. A shortlist is expected to proceed to a full tender process in September, with an appointment planned for November. The new furniture will be used throughout the Barbican’s public spaces and could include armchairs, sofas, coffee tables, bar stools, communal benches with parasols and stackable chairs for larger events. Accessibility, flexibility and sustainability will be central to the brief.

The work will cover areas including the Lakeside, Sculpture Court and Learning Spaces, as well as redesigned foyers being developed by Allies and Morrison and Asif Khan Studio.

The Barbican said recent audience feedback, inclusive design work and co-design with visitors had highlighted a need for furniture that was more welcoming, cohesive, accessible and adaptable to the range of activities taking place across the centre.

Furniture has played a significant role in the Barbican’s identity since it opened in 1982. Designer Robin Day produced bespoke seating, sofas, chairs and tables specifically for the building, although much of the original furniture has since been replaced.

Philippa Simpson, chief operating officer at the Barbican Centre, said furniture had always helped shape how people experienced the building. “We’re looking for a designer or design team to create objects of quality and comfort, that respond to the Barbican’s extraordinary architecture and artistic purpose,” she said. “We want these new designs to accommodate the remarkable range of activities that take place in our spaces, ensuring every single visitor knows they are welcome.”

Alex Watt, architect at Asif Khan Studio, said the commission offered an opportunity to extend the design thinking being applied to the centre’s foyers, while retaining the character of the original architecture.

The furniture project forms part of the wider Barbican Renewal programme, which is intended to conserve and upgrade the building ahead of its 50th anniversary while improving its accessibility, sustainability and suitability for future use. The centre receives more than 30,000 visitors on an average day.

Image: The Barbican Archive

A beacon of hope in an uncertain world. Works magazine 20 digital edition is here for you

A beacon of hope in an uncertain world. Works magazine 20 digital edition is here for you

by • News, Premium Content, Technology, Workplace design, Works Magazine

The digital edition of issue 20 of Works magazine is now available for you to read here.  The new issue explores a workplace sector that is becoming increasingly confident about its future, even as it navigates rapid technological, social and economic change. The latest edition brings together major workplace projects, design debates and industry commentary that point to a common theme: the enduring value of connection, community and shared experience in an age of uncertainty. (more…)

Giving employees a say over office art may boost wellbeing and job satisfaction, review suggests

Giving employees a say over office art may boost wellbeing and job satisfaction, review suggests

by • News, Wellbeing, Workplace design

visual office art can have a positive effect on employees' psychological wellbeing and workplace experience, with the greatest benefits seen when workers are able to choose or position artwork themselves.Giving employees more control over the artwork displayed in their workplace could improve wellbeing, job satisfaction and engagement, according to a new systematic review from researchers at the University of Roehampton. The review, published in Psychology of Aesthetics, Creativity, and the Arts, found evidence that visual office art can have a positive effect on employees’ psychological wellbeing and workplace experience, with the greatest benefits seen when workers are able to choose or position artwork themselves. (more…)

Are we designing workplaces around evidence or assumption?

Are we designing workplaces around evidence or assumption?

by • Comment, Facilities management, Property, Workplace design

People no longer use workplaces in the same way every day, every week or every season, yet many of the decisions shaping the future of our workplaces still assume that they do.A sudden, intense summer heatwave does more than test a building’s cooling systems; it exposes just how difficult workplace management has become across Europe. During these spikes, employees rethink their commute, meeting rooms fill and empty at different times, quieter corners suddenly become more attractive places to work, and facilities teams work hard to keep buildings comfortable while managing rising energy demands. While these changes may only last a few days, they serve as a useful reminder that workplaces are far more dynamic than we often give them credit for. People no longer use offices in the same way every day, every week or every season, yet many of the decisions shaping the future of our workplaces still assume that they do. (more…)

Stirling Prize shortlist shines spotlight on mixed-use regeneration and workplace design

Stirling Prize shortlist shines spotlight on mixed-use regeneration and workplace design

by • Architecture, News, Workplace design

The transformation of one of London's busiest transport hubs and a major mixed-use commercial development has secured a place on the shortlist for the 2026 RIBA Stirling PrizeThe transformation of one of London’s busiest transport hubs and a major mixed-use commercial development has secured a place on the shortlist for the 2026 RIBA Stirling Prize, highlighting the growing prominence of workplace-led regeneration among the UK’s most celebrated new buildings. Renzo Piano Building Workshop’s Paddington Square is one of six projects shortlisted for British architecture’s most prestigious award. The development combines offices, retail, public space and improved connections to Paddington Station, reflecting the continued importance of mixed-use schemes in reshaping city centres. (more…)

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