March 27, 2023

The five ages of the office and the man who shaped the way we talk about them

by Rob Harris • Features, Flexible working, Workplace design

The office has passed through five ages. The ‘coffee houses’ of the 17th century, yielded to the ‘clerical factories’ of the 19th as machines revolutionised work. After the Second World War, the ‘corporate offices’ of global corporations and William Whyte’s Organization Man dominated the scene. Following the launch of IBM’s PC in the early-1980s, we saw the rise of ‘digital offices’ in the 1990s, complete with internet, email and social media. And for the past few years we have been moving inexorably towards the latest age: ‘network offices’. Each age was shorter than its predecessor: both the digital and network ages began less than a career span ago. (more…)

March 15, 2023

“Flexible working has been introduced very inflexibly”: IN conversation with Jeremy Myerson

by Mark Eltringham • Features, Flexible working, IN Magazine, Premium Content

One of the latest people to invent activity-based working is a sociologist, who combined it with the similarly familiar hub and spoke office model on her substack as a solution to the Great Office Problem and as a way of implementing flexible working. She’s not the first and is a less surprising pioneer of a decades old model than some other people who should really know better. That includes an architectural practice who came up with the idea earlier this year and whose name escapes me. (more…)

February 15, 2023

Workspace Design Show returns (and so do we)

by Mick Jordan • Events, Features, Flooring, Furniture, Lighting, Workplace design

A few of you may already know this story. It was some 15 months ago and three old friends met up for the first time in quite a while (well, we had been through lockdowns etc). Having caught up with each other’s news, the subject turned to industry journals, what the three friends felt the market was missing and the possibility of collaborating in the not too distant future. That conversation occurred at the inaugural Workspace Design Show – which the three amigos were all hugely impressed by. The result of that conversation (and a few more chats and meets, of course) is Works. So, here we are, all those months later, pulling together a preview of the 2023 edition of WDS, which – we’re delighted to say – we’re very much a part of. And we don’t just partner with any one, you know. (more…)

February 13, 2023

Childhood’s end for work and the need for a grown-up conversation about it

by Mark Eltringham • Features, Flexible working, Technology, Wellbeing

Arthur C Clarke’s finest novel Childhood’s End is the story of an Earth that is invaded by a force of alien Overlords. This is not a destructive colonial invasion, which is why there’s no Hollywood blockbuster in the tale, but a seemingly benevolent intervention which ushers in a golden age for humanity. Although humankind initially does not get to meet the Overlords in person (for reasons I won’t give away here), the aliens unite the world’s governments, eradicate crime, conflict and the nation state and do away with the need for creativity and hard work. It is the literal end of history.

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February 8, 2023

Poor air quality affects chess players, and it might be affecting you too

by Francis Pope • Features, Wellbeing

Humans are exposed to poor air quality and pollution almost everywhere. The World Health Organization estimate that 99 percent of the world’s population breathe in polluted air each day. Chess players competing indoors are no exception – and it can affect their performance. A recent study conducted by researchers from Maastricht University (Netherlands) and the Massachusetts Institute of Technology (USA) analysed the quality of chess moves across multiple German chess tournaments. They found that chess experts perform worse when there is more particulate matter (PM2.5) in the air. (more…)

January 26, 2023

The business case for the retrofit of existing buildings keeps getting stronger

by Paul Johnstone • Environment, Facilities management, Features, Property

The news last year that the M&S flagship Orchard House store on Oxford Street in London was to be demolished to make way for a new mixed-use development of shops, offices, restaurants and a gym sparked a very British sort of debate about the pros and cons of retrofit and refurbishment. This is M&S after all. It may not be the cultural touchstone it once was but it remains an institution. But the debate was also about some things you might expect right now, including the ongoing deterioration of Oxford Street, the loss of a landmark building (and an art deco one at that) and the suitability of the ten-storey, mixed-use development that was to replace it. (more…)

January 13, 2023

How the 21st Century office was born in post war Europe

by Mark Eltringham • Features, Workplace design

There was a curious addition to a 2016 report on the Top 10 Technologies Driving the Digital Workplace from tech researchers Gartner. It wasn’t a technology at all but rather a slightly obscure office design concept that originated in Hamburg in the late 1950s, but which tells us a lot about how we work in the 21st Century office, according to Gartner. Its history lies with the German consulting firm Quickborner. Led by the brothers Eberhard and Wolfgang Schnelle, the firm applied the egalitarian principles of the post war world and rejection of the scientific management theories that had created the familiar factory-like rows of desks that had come to dominate open plan offices to create something more in tune with the new age.

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November 30, 2022

Always connected in the age of disconnection

by Mark Eltringham • Features, Flexible working, Wellbeing

All of humanity’s problems,” the French scientist and philosopher Blaise Pascal wrote in 1654, “stem from man’s inability to sit quietly in a room alone.” He may have been right, but then again, sitting in a room alone isn’t necessarily a great state of permanent being either. There was a time we used to talk with dismay about the Japanese phenomenon of intense social distancing known as hikikomori. We would consider with horror the isolation, lack of engagement with society, poor mental health and loneliness of the people who had almost completely withdrawn to their rooms. Those poor bastards locked up in enclosed spaces linked to the outside world only by screens. (more…)

November 15, 2022

The four day week and a case of less is more

by Sara Bean • Features, Flexible working, Premium Content

When a pilot programme for a four day week was announced in the UK early in the New Year, #4dayweek trended for days on twitter, with jokey comments on how employees taking part in the trial should do everything not to ‘f*** it up for the rest of us.’ But behind the humour there’s a real issue with productivity in the UK. Recent Office for National Statistics reveals that while productivity grew across all G7 countries during the pandemic, the UK experienced the largest falls in GDP growth and an increase in the number of hours worked. (more…)

October 25, 2022

The underlying problems with the way we think about work

by Mark Eltringham • Features, Wellbeing, Workplace design

An idea that has never really gone away, but which seems to be enjoying a new lease of life is the tabula rasa. The conception of people as a blank slate is something a that has crept back into mainstream political and social thought for a variety of reasons. Arguably, it is also behind many of the most misleading notions about work and workplace design, perhaps most importantly that a change to some single element or characteristic of a working environment will lead to a specific outcome in the behaviour of people. (more…)

October 20, 2022

Winter is coming: don’t be in the dark about blackouts

by Jo Sutherland • Environment, Features, Wellbeing

The National Grid has warned that the UK could face blackouts this winter. The worst-case scenario is that homes and businesses could lose power for pre-defined periods of up to three hours if gas power plants are not able to keep running due to the energy crisis that keeps on giving – or rather, taking. While the British government has dropped its energy rationing campaign, which once formed a crucial part of its plan to prepare for potential energy shortages and blackouts, countries across Europe are drawing up winter contingency plans, as are forward-thinking businesses. (more…)

September 29, 2022

Public transport makes commuting easier and boosts the labour market

by Andrew J Seltzer and Jonathan Wadsworth • Cities, Features, Flexible working

Following losses of £1.5bn in annual fare revenues incurred during the pandemic, Transport for London recently signed a deal with the UK government for emergency funding. The agreement ensures that new train orders, bridge repairs and tube upgrades will continue as planned. It also will lead to public transport fares rising and bus services being cut. While the Elizabeth Line, a £19 billion east-west addition to the London Underground, opened to great fanfare in May 2022, this year has also seen some of the oldest bus routes in the UK axed: including route 144 between Worcester and Birmingham, route 477 between Dartford and Orpington, and route 84 between north London and Hertfordshire. At least 135 bus routes countrywide currently face cutbacks or permanent cancellation. (more…)