The evolving workplace in the hybrid working era

The evolving workplace in the hybrid working era

by • Company news, Flexible working, Technology

A little over five years ago, most knowledge workers went home — and dialed into the office remotely. The pandemic triggered a massive uptick in the “virtual workforce,” and organizations raced to provide technology to make connectivity possible. The limitations of those early “quick and dirty” solutions became apparent as the majority of the workforce settled into a hybrid model. (According to Gallup, 51 percent of US workers with remote-capable jobs follow a hybrid schedule while 28 percent are fully remote.) (more…)

Service charges rise as firms invest to encourage people to spend more time in the office

Service charges rise as firms invest to encourage people to spend more time in the office

by • Flexible working, News, Property

Office occupiers faced a 9 percent increase in service charges last year as landlords and managing agents invested more heavily in maintenance and amenities to encourage people back into workplacesOffice occupiers faced a 9 percent increase in service charges last year as landlords and managing agents invested more heavily in maintenance and amenities to encourage people back into physical workplaces. The findings come from BDO’s latest PropCost benchmarking report, which tracks more than £600 million of expenditure across over 1,000 commercial properties. The data shows the average cost increase for offices followed a 15 percent rise the previous year, underlining the pressure on both landlords and tenants from higher running costs. (more…)

Mandates fail to bring people back to the office, but design and flexibility might

Mandates fail to bring people back to the office, but design and flexibility might

by • Flexible working, News, Workplace design

Rigid return-to-office mandates are doing little to increase attendance, according to new research from international design practice Hassell. The firm’s latest Workplace Futures Survey, titled The Mandate Mirage, suggests that the real motivator for people to work in person is choice, particularly when supported by offices designed to offer more than just a desk. The sixth edition of the survey, which polled 3,000 office workers across the UK, US, Australia, Singapore, Hong Kong and South Korea, finds that strict policies are more likely to generate dissatisfaction than compliance. In the UK, poorly executed mandates cut compliance by up to 41 percent, while organisations that offered bonuses or travel subsidies saw attendance increase by a third. Recently renovated offices also boosted in-person working by 15 percent. (more…)

Hybrid working is now more about when work is done, rather than where

Hybrid working is now more about when work is done, rather than where

by • Flexible working, News

The defining issue in workplace flexibility and hybrid working is now time rather than locationA new report from Owl Labs suggests that the debate over where people work is being replaced by questions about when they work. The firm’s 2025 State of Hybrid Work report argues that the defining issue in workplace flexibility and hybrid working is now time rather than location. The study, based on a survey of 2,000 US workers, claims that almost half of respondents believe they do not have enough flexibility in their working hours. Thirty seven percent said they would turn down a job that did not provide flexible scheduling, an increase compared to last year. Around a quarter said they would find a four day week more attractive than a traditional arrangement, with many indicating they would be willing to take a pay cut in exchange for greater control over their time. On average, workers said they would give up around eight to nine percent of their salary to secure more flexible hours or a reduced working week. (more…)

Flexible working policies have only a limited effect on how people actually work

Flexible working policies have only a limited effect on how people actually work

by • Flexible working, News, Wellbeing

A major UK policy reform to expand workers’ rights to request flexible working has not substantially changed how people work in practice, according to new researchA major UK policy reform to expand workers’ rights to request flexible working has not substantially changed how people work in practice, according to new research from King’s Business School, UCL and City, University of London. The study analysed data from more than 15,000 employees in the UK Household Longitudinal Study spanning 2010 to 2020, focusing in particular on the 2014 policy that extended the legal right to request flexible working to all employees with at least 26 weeks’ service, rather than just parents or carers. It found that while women are more likely to reduce their hours following the reform, there was no corresponding increase in remote working or flexitime among either men or women. (more…)

Employees on a four-day week use their extra day off for housework, hobbies, ‘me-time’ and moonlighting

Employees on a four-day week use their extra day off for housework, hobbies, ‘me-time’ and moonlighting

by • Flexible working, News, Workplace

New research claims to shed light on how employees who switch to a four-day week spend their additional day off – and some are using it to take on extra jobs.New research claims to shed light on how employees who switch to a four-day week spend their additional day off – and some are using it to take on extra jobs. As well as housework, hobbies and voluntary work, staff are also devoting time to education, caring responsibilities and side businesses that can sometimes compete with their main employment. The study, led by Dr Mengyi Xu, Dr Daniel Wheatley, Dr Holly Birkett and Professor Tony Dobbins of Birmingham Business School at the University of Birmingham, explored the experiences of employees, managers and executives at UK organisations using the ‘100:80:100 model’, where staff receive 100 percent of their pay while completing their workload in four days rather than five. (more…)

Return to office policies now more common, but raise people’s expectation of better workplaces

Return to office policies now more common, but raise people’s expectation of better workplaces

by • Flexible working, News, Property, Workplace

The news that Microsoft has introduced a formal hybrid working policy has sparked the usual pointless to and fro on social media about return to office policies, but it would seem for a growing number of firms and their employees, the debate is overThe news that Microsoft has introduced a formal hybrid working policy has sparked the usual pointless to and fro on social media about return to office policies, but it would seem for a growing number of firms and their employees, the debate is over. According to new global research from JLL, 72 percent of employees now view attendance requirements in a positive light, but this shift comes with heightened expectations for workplace quality, flexibility and wellbeing. (more…)

In spite of some headlines, hybrid working is not in decline in the US

In spite of some headlines, hybrid working is not in decline in the US

by • Flexible working, News

Gallup’s latest research on working patterns among remote-capable employees in the United States suggests that hybrid working is proving far more resilient than some headlines about a wholesale return to the office would implyGallup’s latest research on working patterns among remote-capable employees in the United States suggests that hybrid working is proving far more resilient than some headlines about a wholesale return to the office would imply. The data shows that hybrid work remains the dominant arrangement and has not significantly declined, even as political and organisational pressure grows to increase in-person attendance. The survey finds that just over half of employees who can work remotely are now in hybrid arrangements. This represents a slight decline from the previous two quarters, falling from 55 percent to 51 percent. (more…)

Councils discover hundreds of staff secretly hold second full-time jobs

Councils discover hundreds of staff secretly hold second full-time jobs

by • Flexible working, News

At least 288 local authority employees have been caught working second full-time jobs since 2020, often without informing their councils, according to new dataAt least 288 local authority employees have been caught working second full-time jobs since 2020, often without informing their employer, according to new findings from Witan Solicitors. The figures, obtained through Freedom of Information requests to more than 300 councils in England, show that 46 staff were either dismissed or formally disciplined after being discovered to have taken on additional full-time roles. So-called “overemployment” is a growing trend on platforms such as TikTok and Reddit, where users share tips on how to juggle multiple jobs undetected. Common tactics include the use of “mouse jigglers” to simulate activity and strategies for avoiding documentation that could attract attention. (more…)

Younger people want more office time as remote work leaves many feeling isolated

Younger people want more office time as remote work leaves many feeling isolated

by • Flexible working, News, Wellbeing

A new poll suggests that younger people are increasingly seeking a return to office working, as large numbers report that remote work has left them feeling lonely and disconnected. The survey from Bupa, based on responses from employees aged between 16 and 24, found that around 40 percent say they feel lonely when working from home. Many of those in this group began their careers during the pandemic, with limited experience of office-based work and the informal social interactions that accompany it. (more…)

Updated: We need to acknowledge the role privilege plays in the ways we talk about work

Updated: We need to acknowledge the role privilege plays in the ways we talk about work

by • Comment, Flexible working, Workplace

Acknowledging our own biases and privileges will help us to have better conversations about work and workplacesOver the weekend of the 9th of August, I listened to two episodes of Andrew Keen’s podcast which feature conversations with a couple of well-known people from our own domain of work and workplaces. One was Julia Hobsbawm and the other Dror Poleg. It seemed that Julia had introduced Keen to Dror so a link between the two existed. Another link formed in my mind as I listened: the unspoken role of privilege underpinning both conversations. albeit in different ways. (more…)

UK public sector appears to be phasing out remote and hybrid working

UK public sector appears to be phasing out remote and hybrid working

by • Flexible working, News

A new report suggests the UK public sector is moving sharply away from remote and hybrid working, despite signs that the shift could be undermining recruitment and retentionA new report suggests the UK public sector is moving sharply away from remote and hybrid working, despite signs that the shift could be undermining recruitment and retention. According to the 2025 State of Digital report by Unit4, just over half of UK public sector organisations now require employees to be fully office-based, compared with only 7 percent in 2023. The proportion operating fully remote models has dropped from 37 percent two years ago to 15 percent, while hybrid arrangements have fallen from 93 percent to 49 percent. (more…)

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