Microsoft study reveals which jobs have been most affected by Generative AI

Microsoft study reveals which jobs have been most affected by Generative AI

by • AI, News

Which jobs are most affected by Generative AI?A new large scale study from Microsoft has offered what its authors claim is one of the clearest pictures yet of how Generative AI is being used in real workplaces and which jobs are most exposed to its growing influence. Researchers from Microsoft analysed 200,000 anonymised user conversations with Bing Copilot, Microsoft’s publicly available AI assistant, to determine how AI is assisting or performing work tasks. The study focused on the types of activities people use GenAI for, how successfully AI completes them, and how these activities align with those performed across hundreds of occupations. (more…)

Calls for standardised product assessments address growing concerns about greenwashing

Calls for standardised product assessments address growing concerns about greenwashing

by • Environment, Facilities management, News

Built Environment Sector Calls for Standardised Product Assessments Amid Growing Concern Over GreenwashingA new industry-wide study has revealed widespread support for the introduction of mandatory Lifecycle Assessments (LCAs) on products used in the UK’s built environment to address widespread concerns about greenwashing. The findings, published in the report Greenhushing: Silence is Costing Credibility, show that 86 percent of professionals surveyed believe that LCAs are essential to reduce confusion and rebuild trust in environmental claims. Produced by Futurebuild in collaboration with The Anti-Greenwash Charter, The Carbon Literacy Project and communications agency Hattrick, the report draws on responses from over 3,000 people, including nearly 300 professionals in the built environment. It provides insight into the sector’s growing demand for standardisation and transparency in sustainability communications. (more…)

Better offices for all as occupiers shift focus away from cost cutting

Better offices for all as occupiers shift focus away from cost cutting

by • Flexible working, News, Property, Workplace design

New research suggests a worldwide shift in workplace strategy, with portfolio optimisation (better offices basically) now the top priority for corporate real estate leaders, overtaking cost reduction for the first time.New research suggests a worldwide shift in workplace strategy, with portfolio optimisation and better offices now the top priorities for corporate real estate leaders, overtaking cost reduction for the first time. JLL’s 2025 Occupancy Planning Benchmark Report found that 73 percent of respondents identified portfolio optimisation as their main focus, compared with 70 percent who cited cost reduction and improved reporting. (more…)

More young workers take on second jobs to deal with cost of living

More young workers take on second jobs to deal with cost of living

by • News, Workplace

New research suggests that a growing number of younger workers in the UK are turning to second jobs as they struggle to manage everyday living costs.New research suggests that a growing number of younger workers in the UK are turning to second jobs as they struggle to manage everyday living costs. According to a poll from Boostworks, more than half of Gen Z workers and over 70 percent of Millennials are exploring ways to supplement their income, with many already taking on additional work outside their primary employment. The findings, based on a survey of 5,600 working adults, highlight the scale of financial strain facing the workforce, particularly among younger generations. (more…)

Poorly designed and managed workplaces costing the UK over £70 billion a year, report claims

Poorly designed and managed workplaces costing the UK over £70 billion a year, report claims

by • Facilities management, News, Workplace design

A new report suggests that the quality of workplace environments could have a significant impact on the UK’s economic performance.A new report suggests that the quality of workplace environments could have a significant impact on the UK’s economic performance. According to a new report published by facilities management company MITIE, ineffective workspaces may be costing the economy up to £71.4 billion in GDP each year. The study claims to highlight how various physical and environmental workplace factors can affect employee productivity. (more…)

Regional inequalities in the quality of work continue to widen, new report claims

Regional inequalities in the quality of work continue to widen, new report claims

by • News, Wellbeing, Workplace

A new report from the Institute for the Future of Work (IFOW) shows that while employment levels across the UK remain high, the quality of work available to people varies sharply depending on where they liveA new report from the Institute for the Future of Work (IFOW) shows that while employment levels across the UK remain high, the quality of work available to people varies sharply depending on where they live. The 2025 edition of the Good Work Time Series suggests that regional inequalities in job quality are widening. Although people are in work, they are not necessarily in good work, with the study highlighting issues such as low autonomy, poor pay, unsocial hours and limited opportunities for development in many parts of the country. (more…)

Lack of flexible working options drives a million people to swap jobs last year

Lack of flexible working options drives a million people to swap jobs last year

by • Flexible working, News

More than a million UK workers have quit their jobs in the past year due to a lack of flexible working, according to a new poll from the CIPD.More than a million UK workers have quit their jobs in the past year due to a lack of flexible working, according to a new poll from the CIPD. The organisation’s latest report highlights a growing tension between employer demands and employee expectations, particularly among younger workers. The survey of 2,000 employers and 5,000 employees suggests that around 3 percent of the workforce left their roles since January 2024 because they were unable to access the flexibility they needed. The findings come more than a year after UK workers gained the legal right to request flexible working from day one. (more…)

People put a value on human connection, even when AI communicates in the same way

People put a value on human connection, even when AI communicates in the same way

by • AI, News, Wellbeing

Human-attributed responses are perceived as more supportive, emotionally resonant, and caring than identically AI-generated responsesHuman-attributed responses are perceived as more supportive, emotionally resonant, and caring than identically AI-generated responses, according to a new study by Hebrew University of Jerusalem researchers. Published in the journal Nature Human Behaviour, the study involved over 6,000 participants in nine different experiments in which chatbot responses were crafted by large language models (LLMs). The research reveals that human-attributed responses are perceived as more supportive, more emotionally resonant, and more caring than identical AI-generated responses. (more…)

Cities must embrace the radical retrofit of buildings to meet future challenges

Cities must embrace the radical retrofit of buildings to meet future challenges

by • News, Property, Workplace design

The Radical Retrofit report by Economist Impact, supported by JLL, argues that making cities more sustainable and resilient will depend on retrofits that improve safety, health and accessibility, while also driving economic valueAs cities continue to grow, the pressure on infrastructure, resources and the environment is intensifying. A new global study warns that urban centres must move beyond new construction and reimagine the buildings they already have. Retrofitting – enhancing and upgrading existing structures -is emerging as a key strategy to cut emissions, improve energy performance and boost urban liveability. The Radical Retrofit report by Economist Impact, supported by JLL, argues that making cities more sustainable and resilient will depend on retrofits that improve safety, health and accessibility, while also driving economic value. Though still in its early stages, the movement is gaining traction across global cities such as Singapore, New York, Paris and Dubai. Yet the pace must accelerate dramatically from today’s retrofit rate of 1 percent per year to at least 3 percent to align with net-zero goals. (more…)

Office utilisation reaches equilibrium, and demands a rethink of workplace strategy

Office utilisation reaches equilibrium, and demands a rethink of workplace strategy

by • News, Property, Workplace design

The British Council for Offices (BCO) has published a new report which claims that while office utilisation rates have stabilised, there has been a fundamental shift in how offices are usedThe British Council for Offices (BCO) has published a new report which claims that while office utilisation rates have stabilised, there has been a fundamental shift in how offices are used, with major implications for developers, investors and occupiers. The report, authored by Nigel Oseland of Workplace Unlimited, shows that the long-standing benchmark of 80 percent office utilisation is no longer fit for purpose. Post-pandemic data suggests a more realistic, but nevertheless conservative, figure of 66 percent equating to an effective density of 15 sq. m per occupant, up from the previous 12.5 sq. m. This recalibration reflects a maturing flexible working model that empowers organisations to right-size their space, reduce waste and enhance employee experience. With high-profile organisations in financial services and the public sector under the spotlight for space misalignment, the report offers timely, evidence-based guidance for the sector. (more…)

Small changes to AI LLMs could cut energy use by 90 percent, claims UNESCO report

Small changes to AI LLMs could cut energy use by 90 percent, claims UNESCO report

by • AI, Environment, News

A new report from UNESCO and University College London claims that relatively minor changes in the way AI large language models (LLMs) are built and used can reduce their energy consumption by up to 90 percent without compromising performanceA new report from UNESCO and University College London claims that relatively minor changes in the way large language models (LLMs) are built and used can reduce their energy consumption by up to 90 percent without compromising performance. The report highlights the growing energy demands of generative AI systems and calls for a shift in approach to make them more sustainable. According to UNESCO, the annual energy footprint of generative AI is already equivalent to that of a low-income country, and continues to rise. (more…)

Commercial property growth in regional cities driven by financial services firms

Commercial property growth in regional cities driven by financial services firms

by • News, Property

Commercial property markets in regional UK cities are seeing significant growth as major financial institutions reconfigure their office strategiesCommercial property markets in regional UK cities are seeing significant growth as major financial institutions rethink their office strategies to focus on high-value client interactions in London while relocating support functions elsewhere. New research from JLL suggests that financial services firms have accounted for more than 440,000 square feet of inward investment in office space across Glasgow, Leeds, Bristol, Manchester, Edinburgh and Birmingham over the last decade. This is more than the space acquired by manufacturing (238,822 sq. ft) and service industries (224,813 sq. ft), though still behind technology, media and telecoms (TMT) and flexible workspace sectors. (more…)

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