Columnists

We need to find better ways to communicate and connect with customers in a distracted world

by • Comment, Technology

Amongst the demands of our daily tasks, one huge challenge that often goes unnoticed: constant messages from communication platforms at every turnaround. The volume of distractions bombarding professionals is staggering. Studies show that from endless Slack notifications and video calls these interruptions disrupt workflow and concentration. This makes it incredibly challenging to navigate through the […]

We only have to look at the natural world to boost our mental health

by • Comment, Wellbeing

It is becoming increasingly clear that spending time in nature can benefit our mental health and wellbeing. But a new study shows that you don’t have to actually be in nature to reap the rewards. Simply directing your gaze towards natural elements, even in the middle of a city, can enhance wellbeing. Our paper, published […]

What happens to work when the machine stops?

by • Comment, Flexible working, Technology

In 1909, E M Forster – not exactly known for a body of work replete with dystopian fiction – published a novella called The Machine Stops. You can read it here but the story describes a future in which people live below ground, in isolation but with all their needs met by an omnipresent Machine […]

How Gulliver’s Travels predicted AI and our attempts to make sense of it all

by • AI, Comment, Technology

Gulliver’s Travels is one of those books we assume we know. But what we tend to recall is some stuff about Lilliput, giants, talking horses and possibly something about scientists trying to extract sunbeams from cucumbers. It’s really about one man’s descent into disillusion with the human race. It is acerbic, occasionally tediously detailed, and […]

Dear [employee]…Great job!  Why AI may not give you the warm and fuzzies

by • AI, Comment, SF, Workplace

I recently completed an ‘Artificial Intelligence Essentials’ course, designed to introduce me to the world of AI tools and help me become more productive and efficient in my work. As someone who is borderline-obsessed with AI and undertaking every AI course going, I couldn’t sign up quickly enough. Also, I confess, I am a total […]

What is the role of a change manager?

by • Comment, JB

There seems to be a constant debate as to when a change manager should join a project based on the perceptions of what a change manager does. Many change managers feel they are brought onto a change programme only once the programme/project team realise they need to start communicating to the business about the change. […]

Forget Cannes. Commercial property sector hits the North to great effect

by • Cities, Comment, Property, Public Sector

An hour or two on the train from that part of the UK that gets talked about most and much better optics for local authorities to chase private investment than the South of France, little wonder the UK’s Real Estate Investment and Infrastructure Forum (UK REiiF) proved so popular this year. Over 13,000 attendees descended […]

Four simple ways to embrace neurodiversity in the workplace

by • Comment, Wellbeing, Workplace, Workplace design

It is thought that up to 20 percent of the UK population is neurodivergent and while many companies now are more educated on the need for diversity, many still have some way to go to adapt their workplaces both culturally and physically to ensure these individuals feel they are truly supported, valued, respected and able […]

Not luddite dinosaurs but the sensible voice of caution on AI. And you need to listen

by • AI, Comment, SF, Technology

In my line of work, it is easy to get away with not being au fait with technology. Having previously laughed off my ineptitude saying ‘there’s a reason I work with people not machines!’ I never considered I had a place in the realm of all things IT and computers. Until I discovered AI. More […]

‘The Big Stay’ – it’s time to invest in employees, not to cut costs 

by • Comment, Workplace

The Great Resignation is over. That’s according to the latest Labour Market Outlook report from the CIPD, as reported by Workplace Insight. But we could have told you this was simply a post-Covid correction in any case. Data from the report shows 55 percent  of employers are looking to maintain their current headcount, while analysis […]

Some questions about AI, a world drowning in content and the human centipede of creativity

by • AI, Comment, Technology

  One unintended but welcome result of the new fixation with AI is that many of the people who became experts on the workplace in 2020 are now experts on AI. You’ll find them on social media and they’ll have written a book about it by May to sit on the shelf alongside the one […]

Bringing workplaces back to their prime requires a holistic approach

by • Comment, Workplace design

The pandemic radically changed the way we work and kick-started the proliferation of the hybrid model and widespread remote work. Now the picture has shifted once more, with headlines pointing to increasing return to the office policies introduced by organisations, with greater productivity and collaboration among their top reasons for doing so. Dubbed the year […]

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