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Wellbeing at Work Summit Africa 2025,
Cape Town, Johannesburg and Online
21 October 2025
More information

Designing Neuroinclusive Spaces: A Webinar with Kay Sargent,
Online
21 October 2025
More information

Designing Tomorrow,
Online
22 October 2025
More information

Designing for Connection: A Sociotechnical Approach,
Online
22 October 2025
More information

Design Nation Berlin,
Berlin
22 October 2025
More information

coDesign NYC Annual Workplace Summit,
New York
23 October 2025
More information

People First Summit 2025,
Edinburgh
23 October 2025
More information

Impact of Women in Office Design,
Cologne
27 October 2025
More information

October 2, 2024

People think AI will help automate mundane tasks but worry about unintended consequences

by Neil Franklin • AI, News

UK & Irish businesses and employees are eager to use AI to automate mundane processes, but reluctance to disturb mission critical systems hampers changeA  new poll from Ricoh Europe claims that people in both the UK and Ireland say they are are keen to use AI to automate workflows to improve productivity and job fulfilment, but the implementation of these systems is being hampered by their concerns about disrupting what are described as mission-critical operations. (more…)

September 26, 2024

Small businesses are aware of benefits of using AI, but don’t know where to start

by Neil Franklin • AI, Business, News

According to a new poll from hiring platform Indeed, around a third of small businesses are scared to implement AI, despite acknowledging the many apparent benefits of doing soAccording to a new poll from hiring platform Indeed, around a third of small businesses are scared to implement AI, despite acknowledging the many apparent benefits of doing so.  According to Indeed’s survey of 1,000 business leaders at British small businesses, 41 percent of small firms want to integrate the technology into their business, but don’t know where to start. This paralysis means that small businesses – which make up  over 99 percent of the nation’s total businesses – are missing out on improvements to costs, efficiency and overall work satisfaction that they themselves say it can bring about, the report argues. (more…)

September 23, 2024

GenAI will change the nature of work and encourage people to spend more time working together

by Neil Franklin • AI, Flexible working, News

UK chief executives see implementing Generative AI (GenAI) as an opportunity to change the nature of work and create highly skilled workforces without reducing the number of jobs in the marketUK chief executives see implementing Generative AI (GenAI) as an opportunity to change the nature of work and create highly skilled workforces without reducing the number of jobs in the market, according to KPMG’s 10th annual CEO Outlook survey. KPMG surveyed more than 1,300 CEOs around the world – 150 in the UK – in July and August, revealing that two thirds of UK CEOs (65 percent and 76 percent globally) see GenAI as a positive disruptor with 68 percent (65 percent globally) agreeing that GenAI remains a top investment priority. (more…)

September 19, 2024

Majority of IT managers think AI is coming for people’s jobs

by Neil Franklin • AI, News

Sixty-eight per cent of UK based managers believe AI will take more jobs than it creates and only 20 percent think AI will be a net job creator. The global average is 57 percent and 27 percent respectively.Two thirds of UK organisations say they are prioritising AI in their IT and customer service thinking, according to a new poll from 8×8. As a result they are starting to assess the roles and working hours of employees. The Future of Work: 2030 Vision Report [registration], surveyed the opinions of over 400 IT and Customer Experience (CX) managers. It looks into the projected makeup of the global workforce in 2030, organisations’ technological priorities between now and then, and the current and future challenges they may face. (more…)

September 18, 2024

Third of people would like workplace AI ban, half feel jobs are insecure

by Neil Franklin • AI, News

A new poll from CYPHER Learning claims that one in three workers would like to see AI banned from the workplace, while nearly half express concern that AI poses a threat to their future job securityA new poll from CYPHER Learning claims that one in three workers would like to see AI banned from the workplace, while nearly half express concern that AI poses a threat to their future job security. The study, suggests that women, workers over the age of 55, and those in clerical or manual labour roles feel most at risk. The survey of 4,543 workers across the US, UK, and Mexico found that AI is reshaping job roles, with 63 percent of respondents reporting that AI technologies has already changed the skills required for their jobs. More than half of those surveyed (52 percent) believe that AI will either completely transform or have a major impact on their roles within the next two years. As a result, 38 percent of workers anticipate the need for retraining due to job obsolescence, and almost half (45 percent) are worried about their future job security. (more…)

September 11, 2024

Digital transformation efforts yet to translate into greater productivity at many firms

by Neil Franklin • AI, News, Technology

British and Irish firms are increasing their investment in digital transformation, according to Docusign’s Digital Maturity Report 2024, but this hasn’t yet translated into improved productivity or digital maturityBritish and Irish firms are increasing their investment in digital transformation, according to Docusign’s Digital Maturity Report 2024, but this hasn’t yet translated into improved productivity or digital maturity. The poll of 600 decision makers in the UK and Ireland, now in its second year, reveals what it claims is a ‘stark productivity and efficiency paradox’ for employers, as well as a Catch-22 for workers. (more…)

September 10, 2024

Firms are optimistic about AI, but most have little idea what to do with it

by Neil Franklin • AI, News

Despite high levels of optimism about their adoption of AI, two thirds of firms say they are not ready to implement AI in projects yetDespite high levels of optimism about their adoption of artificial intelligence, two thirds of firms say they are not ready to implement AI in projects yet, according to a new poll. The Riverbed Global AI & Digital Experience Survey suggests that while 94 percent of those surveyed say AI is a top C-Suite priority and 91 percent agree it provides a competitive advantage, only 37 percent are fully prepared to implement projects now,  However, 86 percent of leaders say they expect their organisation to be fully prepared to implement a strategy and projects by 2027.  (more…)

September 9, 2024

Generative AI will lead to a threefold increase in greenhouse gases from data centres

by Neil Franklin • AI, Environment, News

Data centres are set to emit three times more carbon dioxide because of generative AIA new report claims that data centres will generate around 2.5 billion tonnes of greenhouse gas (GHG) emissions worldwide by the end of the decade. This figure is three times higher than it would have been had the rapid rise of generative artificial intelligence (AI) not occurred. The report, published by Morgan Stanley titled Global Data Centers: Sizing & Solving for CO2, suggests that the combined emissions from the construction of new facilities and their energy consumption will amount to around 2.5 billion tonnes of CO2-equivalent by 2030, roughly 40 per cent of the United States’ current annual emissions (more…)

August 27, 2024

Liar liar… the challenge AI has with the truth  

by Stephanie Fitzgerald • AI, Comment, SF

 

lets see what experience and qualification AI can bring to the role, before we recruit it into our companiesThe rapid development and integration of AI assistance continues to be mind-blowing. Recently, my phone offered to arrange a birthday get-together for my friend Bruce (a lovely thought, but he’s in Canada and I’m in the UK so it’s unlikely to happen- sorry Bruce!). However, whilst a little geographical confusion doesn’t pose too much of an issue, given it was easy to spot, not all AI mistakes are so transparent. (more…)

August 20, 2024

How generative AI is shaping a new landscape for creativity

by Chris Hewish • AI, Comment

 

The impact of generative AI on creative workflows is challenging, profound and multifaceted, writes Chris Hewish Every significant leap in technology has promised more than it has delivered. Or, perhaps more accurately, it has delivered something different from what was promised. When automation began infiltrating manufacturing in the 19th century, there was widespread fear that it would render human labour obsolete. Instead, it transformed the nature of work, creating new categories of jobs and even eradicating others. The digital revolution of the late 20th century followed a similar trajectory. It shifted the burden of tasks, spawned entirely new industries, and necessitated new skill sets. (more…)

August 15, 2024

People think GenAI is perfectly fine in their own work. For others, not so much

by Neil Franklin • AI, News

 

Interestingly, it seems acceptable to use GenAI for ourselves but less so for othersPeople are commonly blind to how much influence Generative AI (GenAI) has over their work, when they choose to enlist the support of technologies such as Chat GPT to complete professional or educational tasks, new research finds. The study, carried out by associate professors Dr Mirjam Tuk and Dr Anne Kathrin Klesse alongside PhD candidate Begum Celiktutan at Rotterdam School of Management Erasmus University, claims to reveal a significant discrepancy between what people consider to be an acceptable level of AI use in professional tasks, and how much impact the technology actually has on their work. (more…)

August 14, 2024

Firms are betting big on the impact of AI on their business

by Neil Franklin • AI, News

 

Big AI bets are being made globally with nearly one in 10 businesses spending over $25m this year on AI initiativesA new report published by consulting firm Searce claims that organisations across the UK and US are making significant investments in artificial intelligence this year with nearly one in 10 decision-makers in both the UK (8 percent) and US (7 percent) planning to spend over $25 million. The 2024 State of AI report [registration] is based on a poll of 300 C-Suite and senior technology executives – including Chief AI Officers, Chief Data & Analytics Officers, Chief Transformation Officers, and Chief Digital Officers – at organisations with at least $500 million in revenue. The research examines some of the biggest trends, successes, and challenges facing businesses in their artificial intelligence decision-making, strategy, and execution. (more…)

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