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Insight newsletter is now available to view online

2.Insight_twitter_logo smIn this week’s Insight newsletter, available to view online; new research from the Economist Intelligence Unit reveals organisations and business leaders are not very good at judging how responsive they are to change; while Deloitte research suggests the more firms strive to engage with the people who work for them, the less engaged they become. CIBSE designs its brand new website around an iconic new London building and RICS unveils plans for additional office space. Mark Eltringham on what lifts tell us about life; why the urban environment is an increasingly important part of the ‘virtual’ workplace; and to mark the United Nation’s International Day of Happiness, Jessica Pryce-Jones and Julia Lindsay explain why work should be a key focus of improving happiness.  To automatically receive our weekly newsletter, simply add your email address to the box on the home page.

Public sector purchasing doesn’t need this kind of lightbulb moment

lightbulb1The latest of the weekly kickings reserved for the UK’s public sector purchasing community comes in the shape of a BBC Panorama documentary alleging that a range of frauds and cock-ups cost the National Health Service around £7 billion a year. The NHS denies these figures but there are clearly obvious and serious deficiencies in the way goods and services are procured across the public sector, as we have reported. Yet there is a flipside to such reports which tap in to (and sometimes pander to) a widespread scepticism of the way the public sector goes about its business. So we must first ask whether an equivalent private sector organisation with a budget of £109 billion a year would not also be open to a wide range of eye-wateringly expensive failures, inefficiencies and frauds. And secondly we must question whether the great British public, along with some businesses, are generally able to grasp the issues involved.

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Happiness and wellbeing more important to people than economy

International Happiness DayWhatever their opinion on yesterday’s Budget, the vast majority of Britons think levels of happiness and wellbeing matter more than the size of the economy. In a YouGov poll commissioned to mark today’s United Nation’s International Day of Happiness, a majority (87%) of UK adults were found to prefer the “greatest overall happiness and wellbeing”, rather than the “greatest overall wealth” (8%), for the society they live in. And despite the Conservative Party’s much lampooned attempts to appeal to working class people who they presume enjoy bingo and beer, this majority was found to be broadly consistent across all regions, age groups and social classes. LSE economist and co-founder of Action for Happiness, Lord Richard Laya says the results show that more priority should be given to mental health and wellbeing. More →

Employers say improved morale has helped reduce staff absences

A third (34%) of UK employers have seen their absence rates improve over the last 12 months and almost two thirds think this is due to improved morale in the workplace. The new research, from trade body Group Risk Development (GRiD), echoes that of recent ONS Labour Market statistics which showed that UK sick days were down by 47 million since 1993. The employers polled also revealed they have better measures in place to reduce absence and improve attendance; with more than two in five employers (44%) using return-to-work interviews, 36 per cent having flexible working initiatives and 26 per cent having disciplinary procedures in place for unacceptable absence. Employers are also feeling more confident about working with fit notes, with 40 per cent saying they feel they can work with the advice given. More →

What the UK regional divide can teach us about the way we design offices

Mind the GapIn the BBC documentary Mind the Gap, Evan Davis asks why London has an economy that is larger than and different to those of other UK cities, but also getting bigger and more differentiated. One of the main reasons he finds for this is something called agglomeration; the more skilled people you can put within physical reach of each other in an environment, the more productive and economically successful that environment will become.The problem for the UK is that not only is London of a different magnitude to its other cities, it does not comply with something called Zipf’s Law which states that in a typical country the largest city will be around twice the size of the second largest, around three times the size of the next largest and four times the size of the fourth largest and so on. It shouldn’t be taken too literally but it does illustrate the important economic principle of agglomeration and explains why there is such a widening divide in the UK economy.

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£56m office development planned for Salford’s regeneration area

Salford £56m regeneration schemeWork is to start on a £56m Grade A office and car park development in Salford’s Greengate Embankment regeneration area. The joint venture partners behind the development are Carillion, Ask Real Estate and Tristan Capital Partners, with Carillion acting as the main contractor. Work on the site, which was part of the former Manchester Exchange railway station, will start in June, with delivery of the 172,640sq ft office and car park planned for spring 2016. Salford City Council has signed an eight-year pre-lease on the whole of the first office building and Q-Park has agreed a 35 year pre-lease for the 442 space car park. The site, which was acquired from Network Rail, also has planning permission for a second phase which comprises another Grade A office building providing 150,000 sq ft of space. More →

A field guide to workplace terminology (part 2)

devils-dictionaryA year ago we published the first part of Simon Heath’s acid lexicon of the terms people use to obscure the reality of what it is they actually mean. Part One can still be read here. While much has changed over the past year, we are fortunate that Simon’s corrosive, witty and informed take on corporate bullshit, and especially that applied to the parochial field of workplace design and management remains constant. He’s part of a long tradition of those who apply satire to skewer logorrhea, doublethink and obfuscation, the best example of which remains Ambrose Bierce’s Devil’s Dictionary which is quite remarkably caustic and spares no one. First published in 1881 it maintains much of it power and topicality, for example in its definition of Conservative as:  “a statesman who is enamored of existing evils, as distinguished from the Liberal, who wishes to replace them with others.

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The workplace of the future is one founded on uncertainty

workplace of the futureWe now know for a fact that the good people at the UK Commission for Employment and Skills take heed of what they read on Workplace Insight. After Simon Heath recently eviscerated the idea of the year 2020 as a useful marker for the ‘future’, a new report from the UKCES draws its line in the sand a bit further on in 2030. It means they can’t have a ‘2020 Vision’ and for that we should be very thankful.  Yet the report still falls into the same traps that are always liable to ensnare any prognosis about the workplace of the future, notably that some of the things of which they talk have happened or are happening already. Then there’s the whole messy business of deciding what will emerge from the chaos; a bit like predicting the flavour of the soup you are making when a hundred other cooks are secretly adding their own ingredients.

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Nine essays from UK-GBC on transforming the built environment

Leaders_newsThe UK Green Building Council has published its annual collection of essays from its prestigious Leaders’ Network. The nine essays, entitled A defining decade – radically transforming the built environment by 2025, reflect upon the Government’s industrial strategy Construction 2025 and its vision for the UK’s built environment over the next 10 years. It includes contributions from Nicholas Pollard of Balfour Beatty, Bill Hughes of Legal & General Property, Paul Hinkin of Black Architecture and Climate Change Capital’s James Cameron. In his foreword, UK-GBC Chief Executive Paul King writes: “The essays included in this year’s collection come from a hugely influential and diverse group of leaders from across the built environment who all share a sense of the scale of the challenges ahead.” To view the essays click here.

By 2030 your colleagues could be old enough to be your great-grandparents

By 2030 your colleagues could be old enough to be your great-grandparentsBy 2030 four-generation or “4G” workplaces – will become increasingly common as people delay retiring, even into their 80s. Although the role of women in the workplace will strengthen, an increasing divide will mean that while highly-skilled, highly-paid professionals will push for a better work-life balance, others will experience job and income insecurity. Technology will continue to evolve, pervading work environments everywhere, with many routine tasks becoming the domain of the smart algorithm. Multi media “virtual” work presences will become the norm, and as businesses seek additional flexibility, they will decrease the size of their core workforces, instead relying on networks of project-based workers. This is all according to the Future of Work, published this week by the UK Commission for Employment and Skills (UKCES). More →

‘Big Data’ is shaping the human experience within buildings

Empire State Building

As the cost of implementation comes down, the same “Smart” technology that is harnessing the predictive power of “Big Data” to help solve congestion problems in cities is being more routinely deployed in buildings. The Changing Face of Smart Buildings: The Op-Ex Advantage, published by Jones Lang LaSalle, explains how bringing a Big Data analytics-based approach to facilities management can increase employee comfort, engagement and productivity; whether helping organisations adapt more readily to supporting flexible workplace practises or using sustainability as a hook for engaging employees. In one notable example; by adding smart building components to a major Empire State Building energy refit, real-time energy displays enable tenants to better monitor and control their energy consumption, and even compete with other tenants in the landmark building to achieve energy savings. More →

Musculoskeletal disorders rate highlights scale of ergonomic challenge

Back to basics may be needed to address modern ergonomic changes

More working days were lost last year to back, neck and muscle pain than any other cause. The latest figures from the Office of National Statistics (ONS) show that although there has been an overall downward trend in sickness absence in the UK over the last two decades; with 131 million days lost in 2013, down from 178 million days in 1993, at 30.6 million days lost, the greatest number of staff sick days in 2013 were due to musculoskeletal problems. Regulations and guidance relating to ergonomics in the workplace (the Health and Safety (Display Screen Equipment) Regulations 1992), were published over 20 years ago; and despite being amended in 2002, that’s still aeons in technology terms. The typical modern worker now routinely uses tablets, mobiles and other digital devices; whether at work, on the move or at home.

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