Search Results for: people

Most people now use unapproved AI tools despite security and privacy risks

Most people now use unapproved AI tools despite security and privacy risks

by • AI, News

A new poll from Microsoft suggests that most UK employees are now using consumer AI tools at work without approval, raising growing concerns about data privacy and cybersecurityA new poll from Microsoft suggests that most UK employees are now using consumer AI tools at work without approval, raising growing concerns about data privacy and cybersecurity. According to the research, 71 percent of UK workers have used or tried unapproved “Shadow AI” tools for work purposes, with more than half (51 percent) doing so on a weekly basis. These tools are often used for writing reports and presentations, drafting communications, and even handling finance-related tasks. (more…)

Accurate feedback doesn’t necessarily dent people’s overconfidence

Accurate feedback doesn’t necessarily dent people’s overconfidence

by • Business, News

A new study suggests that overconfidence can persist even in situations where people receive frequent and accurate feedback about their performance.A new study suggests that overconfidence can persist even in situations where people receive frequent and accurate feedback about their performance. The findings, published in The Journal of Occupational and Organizational Psychology, raise questions about how effectively feedback mechanisms improve self-awareness in professional settings. Researchers analysed data from 3,388 competitive chess players across 22 countries. Chess provides a clear test of confidence and self-assessment because performance is tracked continuously through the Elo rating system, which adjusts after every match. Players have access to detailed, objective feedback, allowing them to compare their results with others and track progress over time. (more…)

Very few people say they enjoy their work, HP study suggests

Very few people say they enjoy their work, HP study suggests

by • News, Wellbeing, Workplace

Just 15 percent of UK knowledge workers say they have a healthy relationship with work, according to the latest findings from HP’s third annual Work Relationship IndexJust 15 percent of UK knowledge workers say they have a healthy relationship with work, according to the latest findings from HP’s third annual Work Relationship Index [registration]. The poll of more than 18,000 desk-based employees across 14 countries, including 1,300 in the UK, shows an 11-point fall from 2024 and a figure five points lower than this year’s global average. The report suggests that business leaders in the UK influence most of the factors shaping employee wellbeing, yet many workers feel their needs are not being met. Only 14 percent of respondents believe leaders show empathy, and the same proportion say leaders communicate transparently. At the same time, 41 percent feel their company prioritises profit over people, while 61 percent say expectations and demands have increased – the highest level across developed markets. (more…)

Yale study finds little evidence that AI is taking people’s jobs

Yale study finds little evidence that AI is taking people’s jobs

by • AI, News

A new analysis from the Budget Lab at Yale University has found little sign that AI is having a measurable impact on the composition of the US workforceA new analysis from the Budget Lab at Yale University has found little sign that artificial intelligence is having a measurable impact on the composition of the US workforce, despite widespread debate about its potential to transform the jobs market and reduce levels of employment. The study, led by Martha Gimbel, Molly Kinder, Joshua Kendall and Maddie Lee, examined monthly labour market data since the public release of ChatGPT in November 2022. (more…)

Service charges rise as firms invest to encourage people to spend more time in the office

Service charges rise as firms invest to encourage people to spend more time in the office

by • Flexible working, News, Property

Office occupiers faced a 9 percent increase in service charges last year as landlords and managing agents invested more heavily in maintenance and amenities to encourage people back into workplacesOffice occupiers faced a 9 percent increase in service charges last year as landlords and managing agents invested more heavily in maintenance and amenities to encourage people back into physical workplaces. The findings come from BDO’s latest PropCost benchmarking report, which tracks more than £600 million of expenditure across over 1,000 commercial properties. The data shows the average cost increase for offices followed a 15 percent rise the previous year, underlining the pressure on both landlords and tenants from higher running costs. (more…)

Mandates fail to bring people back to the office, but design and flexibility might

Mandates fail to bring people back to the office, but design and flexibility might

by • Flexible working, News, Workplace design

Rigid return-to-office mandates are doing little to increase attendance, according to new research from international design practice Hassell. The firm’s latest Workplace Futures Survey, titled The Mandate Mirage, suggests that the real motivator for people to work in person is choice, particularly when supported by offices designed to offer more than just a desk. The sixth edition of the survey, which polled 3,000 office workers across the UK, US, Australia, Singapore, Hong Kong and South Korea, finds that strict policies are more likely to generate dissatisfaction than compliance. In the UK, poorly executed mandates cut compliance by up to 41 percent, while organisations that offered bonuses or travel subsidies saw attendance increase by a third. Recently renovated offices also boosted in-person working by 15 percent. (more…)

Young people aren’t lazy or disloyal. They just expect different leadership

Young people aren’t lazy or disloyal. They just expect different leadership

by • Comment, Workplace

As they join the workforce in greater numbers, this new cohort is helping to redefine what work and leadership meanFor decades, the idea of a “good job” was measured with a simple formula: a stable contract and competitive salary. That rule does not seem to hold in the same way for Generation Z, broadly understood as those born between 1995 and 2010. As they join the workforce in greater numbers, this new cohort is helping to redefine what work and leadership mean. Salary still matters, of course, particularly when it comes to gaining independence in a time of high living costs, but many young people no longer see pay as the decisive factor in choosing or staying in a job. Instead, they are attentive to whether companies are genuine in their values, whether their work carries purpose, and whether employers are aware of their social impact. (more…)

People are handing work to AI agents even though they are unreliable and lack accountability

People are handing work to AI agents even though they are unreliable and lack accountability

by • AI, News

UK workers expect to hand over almost a third of their workload to AI agents within the next year, yet most say the technology is still unreliable and lacks clear accountabilityUK workers expect to hand over almost a third of their workload to AI agents within the next year, yet most say the technology is still unreliable and lacks clear accountability, according to a new poll from Asana’s Work Innovation Lab. The survey of more than 2,000 workers, including 1,021 in the UK, found that employees anticipate delegating 32 percent of tasks to AI within 12 months and 41 percent within three years. At present, only a quarter feel ready to do so. Despite the rapid spread of adoption, with nearly three-quarters already using AI agents, concerns about reliability and oversight remain high. (more…)

AI is actually adding to people’s workloads, increasing burnout fears

AI is actually adding to people’s workloads, increasing burnout fears

by • AI, News, Wellbeing

The survey from Resource Guru suggests that one in five UK agency workers believe AI has increased the amount of work they do, fuelling concerns about burnout in an industry already known for long hours and client pressureAgency staff say artificial intelligence is adding to their workloads rather than reducing them, according to a new poll. The survey from Resource Guru suggests that one in five UK agency workers believe AI has increased the amount of work they do, fuelling concerns about burnout in an industry already known for long hours and client pressure. The report challenges the common assumption that AI automatically speeds up delivery and cuts costs. Instead, respondents highlighted new layers of hidden work, including drafting detailed prompts and templates to generate usable material, fixing errors in AI outputs, and managing compliance and client expectations. Much of this extra work is unrecognised, with clients often assuming AI should make services faster and cheaper. (more…)

Flexible working policies have only a limited effect on how people actually work

Flexible working policies have only a limited effect on how people actually work

by • Flexible working, News, Wellbeing

A major UK policy reform to expand workers’ rights to request flexible working has not substantially changed how people work in practice, according to new researchA major UK policy reform to expand workers’ rights to request flexible working has not substantially changed how people work in practice, according to new research from King’s Business School, UCL and City, University of London. The study analysed data from more than 15,000 employees in the UK Household Longitudinal Study spanning 2010 to 2020, focusing in particular on the 2014 policy that extended the legal right to request flexible working to all employees with at least 26 weeks’ service, rather than just parents or carers. It found that while women are more likely to reduce their hours following the reform, there was no corresponding increase in remote working or flexitime among either men or women. (more…)

People are still powering productivity in the era of AI

People are still powering productivity in the era of AI

by • AI, Comment, Workplace

The rise in employers committing to employee-first productivity practices is encouraging. Ultimately, people are still at the heart of every organisation. AI will continue to develop, but with teams that bring personality and spark to their roles, businesses can boost efficiency without losing the human element.Employee productivity has been cast into the spotlight in recent months, thanks to the acceleration of AI. Our new research shows that 50 percent of businesses are prioritising employee productivity over the next two years, budgeting for resources that promote individual staff performance and effectiveness. AI’s growing role in the workplace is, of course, a key driver of this trend. But it’s not the only factor. Increased remote work and other operational challenges mean businesses are looking to maximise efficiency and get the best possible return on their investment. (more…)

Return to office policies now more common, but raise people’s expectation of better workplaces

Return to office policies now more common, but raise people’s expectation of better workplaces

by • Flexible working, News, Property, Workplace

The news that Microsoft has introduced a formal hybrid working policy has sparked the usual pointless to and fro on social media about return to office policies, but it would seem for a growing number of firms and their employees, the debate is overThe news that Microsoft has introduced a formal hybrid working policy has sparked the usual pointless to and fro on social media about return to office policies, but it would seem for a growing number of firms and their employees, the debate is over. According to new global research from JLL, 72 percent of employees now view attendance requirements in a positive light, but this shift comes with heightened expectations for workplace quality, flexibility and wellbeing. (more…)

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