Search Results for: people management

High wire act: balancing attitudes and expectations in the workplace

by • Comment, Facilities management, Property, Workplace, Workplace design

This week, with some fanfare and a modest splash on social media, CBRE, the Global real estate services provider launched The Workshop Idea. One of its stated aims is the revitalisation of our high streets and, with the introduction of local venues in a number of differing guises, an increase in the degree of choice and flexibility of places in which to work when not travelling into the office. A whitepaper is due out shortly and we will cover this specific initiative once that has been given the proper consideration and thoughtful analysis it deserves. However, it raises some initial thoughts on expectations, attitudes and behaviours that need to be overcome in the way we view our high streets and places of work and the degree to which those who provide services respond.

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Public sector property initiatives have proved successful but work still needed

by • Comment, Facilities management, Knowledge, Public Sector, Workplace design

Gorilla-in-a-hat1There was a time, not so long ago, when nobody worried too much about the shape of the rooms that led off the corridors of power. But the pressure on UK finances has politicised the design of the UK’s public buildings. The latest example of this was the recent  announcement  in Parliament of a report that, amongst other things, called for a new approach in the way facilities are designed to deliver better services in a more cost effective way. The report Restarting Britain 2: Design and Public Services was the result of an eight-month investigation led by the Design Commission along with politicians, designers and civil servants.

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Employers want default retirement age back finds survey

by • Legal news, News, Workplace

DRA

Nearly half (47 per cent) of employers surveyed by global law firm Eversheds would like the Default Retirement Age (DRA) reinstated. Two years ago, on 6 April 2011, the Government changed the law to start phasing out the DRA. While the overwhelming majority (97 per cent) say their organisation no longer operates a mandatory retirement age, many report that the change in the law has had negative effects for their organisation: two-thirds cited difficulties in succession planning whilst just under half reported that opportunities were being blocked for younger workers. (more…)

Ergonomic update: Are you taking the tablets?

by • Comment, Facilities management, Knowledge, Legal news, Technology, Workplace

Tablet ergonomicsTwenty years ago the Health and Safety (Display Screen Equipment) Regulations 1992 came into force, introduced in response to a growing number of complaints of repetitive strain injury (RSI), or to use the broader term musculoskeletal disorders (MSD) amongst office workers. Although it took time for the disorder to be identified, the message gradually got through that sitting all day in the same position banging away at a keyboard was not conductive to sound ergonomics or good health. In the early 90s I was an early adopter of a laptop (or luggable PC) and had to take four months off work after developing pain and numbness in my arms and wrists.

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Will an upturn spark a revival of interest in the idea of employer branding?

by • Facilities management, Technology, Workplace, Workplace design

Employer brandingYou may recall that a few years ago there was a voguish interest in the idea of employer branding. This is the kind of thing that has always gone on but can always be defined and popularised,  in this case following the publication of a book on the subject in 2005. By 2008 Jackie Orme, the head of the Chartered Institute of Personnel and Development, was calling it ‘an integral part of business strategy’. Still, it appears to have dropped off the radar a bit over the last few years, a fact we might put down to the effect of the recession. Firms certainly seem to have their mind on other things. Research published last year by PriceWaterhouseCoopers showed that  in 2009, 54 per cent of businesses said they placed a special focus on retaining talent. By 2012 that had dropped to 36 per cent.

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The resistance to flexible working is entirely reasonable

by • Comment, Facilities management, Technology, Workplace, Workplace design

Home workingIn recent media coverage of the decision by Yahoo to ban homeworking as well as a recent survey from Microsoft, the resistance to the idea that people work better when they are allowed to work flexibly has typically been put down to cultural inertia. Sometimes those who have resisted the uptake of flexible working have been portrayed as dinosaurs. While there’s no question that culture and management attitudes do create barriers to the uptake of flexible working, there is a growing recognition that certain flexible working practices may not be appropriate for many people and organisations and even specific sectors. The barriers may be there for a good reason.

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Half of workers feel pressured to come to work when ill

by • Knowledge, News, Workplace

 

Staff ill health

You’ve nearly made it through the week and feel like rewarding yourself with a duvet day? Think again, the more realistic picture is you’ve a horrible virus but have staggered into work regardless, rather than risk the wrath of a disbelieving boss. New research this week found that nearly half of all workers feel pressurised to come into work by their line manager when they are ill. “Under Pressure” from Adecco Retail also found that far from “shirking from  home”, a third of the 1,000 people interviewed (31 per cent) feel expected to carry on working from home even when sick.

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Where flexible working employees really want to work? Starbucks.

by • Comment, Facilities management, Technology, Workplace

Starbucks CafeLeaving aside the fact that most surveys are designed to further the commercial interests of the firms that commission them, most offer a deal of insight into what drives people and organisations, some of it unwitting. Most telling are often the specific details that lift the veil on the motivations and attitudes of individuals. So it was with a recent survey from Overbury that headlined on the idea that poorly designed offices hamper creativity, but also contained a question that was answered in a way which suggested that the place most staff would like to work would be something akin to their local Starbucks.

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Google and Yahoo office strategies teach us the value of the velvet glove

by • Comment, Facilities management, Technology, Workplace, Workplace design

Velvet gloveIt’s a week now since the whole Yahoo-ha kicked off and since that time everybody has had their say on the matter including – refreshingly – those in the mainstream media. The story has followed its own narrative arc, from the initial gasps of horror at Yahoo’s audacious challenge to a cherished piece of contemporary received wisdom (coupled with the reminder that Yahoo still exists) to something more thoughtful and circumspect as we learned more about the thinking behind the decision.What has become apparent is that Yahoo’s actions were based on a tacit understanding that people work better on certain tasks when they are together.

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Yahoo case doesn’t tell the whole story of teleworking

by • Comment, Facilities management, Technology, Workplace, Workplace design

Yahoo! Sunnyvale headquarters. October 28, 2001 (Y! Photo / Brian McGuiness)Yahoo! made headlines across the US and the rest of the world this week by announcing they are terminating the company’s telework program.  Does this signal, broadly, the pending demise of telework?  Here’s my take: this story is actually deeper than just about telework. Yahoo! has been wandering around aimlessly for a number of years, and it would appear that this particular measure is intended as some overdue shock therapy to jump-start a much needed culture shift and focus on what the company needs to survive in a world of rapid innovation and “big bang disruption” (see March 2013 HBR article by Larry Downes and Paul F. Nunes).

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Yahoo is not the only firm that doesn’t like flexible working

by • Comment, Facilities management, Technology, Workplace, Workplace design

Yahoo! Sunnyvale headquarters. October 28, 2001 (Y! Photo / Brian McGuiness)As news emerged over the weekend from Silicon Valley that Yahoo had introduced a new policy that insisted employees work from the company’s HQ, a survey from O2 in the UK highlighted just how many firms are not as keen on the practice of flexible working as they might claim in theory. The question we need to ask is whether this represents a genuine shift away from the assumption that we are moving towards more agile working practices, or is this just the last knockings of the old guard?

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What gets measured in the workplace, gets managed

by • Comment, Facilities management, Technology, Workplace design

MeasureAre we finally seeing the first signs of the end of the downturn?  Earlier this week the Government announced that UK unemployment had fallen. While I know there have been quibbles about what this all meant, other data from specific market sectors backs up the idea that we may be seeing some tentative causes for hope.  One of the most heartening was last week’s survey from Randstad which reported growing levels of optimism among financial services firms about their prospects and the fact that the majority would be increasing headcount this year.

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