Search Results for: skills

Meeting the management challenges of caring for home workers

by • Flexible working, Workplace

Meeting the management challenges of caring for home workersFlexible working is on the rise. However, as reported today, while employers are happy to equip workers with the facilities required to work away from the office, there is a worrying level of unwillingness amongst many bosses in checking the safety and comfort of home workers. Employers have a duty of care to their home workers under health and safety legislation and the Working Time Regulations 1998. This means that care should be taken by employers to ensure that home workers operate in a safe and appropriate environment. This duty of care goes beyond supplying an ergonomic workstation. Managing home workers requires a varied set of management skills and best practice processes. (more…)

CIPD research finds zero-hours contracts unfairly demonised and oversimplified

by • Flexible working, News, Workplace

CIPD research finds zero-hours contracts unfairly demonised and oversimplified

Further evidence has been published this week that maintains the use of zero-hours contracts is not the evil employment practise portrayed by the media. According to new research by the CIPD, the use of zero-hours contracts in the UK economy has been underestimated, oversimplified and unfairly demonised. The survey of more than 2,500 workers found that zero-hours workers are just as satisfied with their job as the average UK employee, and more likely to be happy with their work-life balance than other workers. The CIPD has also published new guidance, in collaboration with law firm Lewis Silkin, to help tackle poor practice highlighted in the research, such as the poor level of understanding about employment rights among many employers and zero-hours workers.  (more…)

Lawyers often view flexible working as ‘career suicide’, claims report

by • Flexible working, Legal news, Workplace

©Roger Hargreaves

© Roger Hargreaves

As we reported just a few weeks ago, when it comes to implementing flexible working practices, one of the UK’s most obdurate sectors is the legal profession. While an increasing number of law firms are implementing flexible working of one sort or another, progress remains slow compared to other types of organisation and is offered primarily to certain echelons of employees. Now a new survey from commercial solicitors Fletcher Day explores the reasons for this recalcitrance and suggests that many law firms are culturally reluctant to offer flexible working, may only agree to it as a short term measure and believe that flexible working is not compatible with a successful career. This view also appears to be held by over three-quarters of the lawyers surveyed, including those who may have requested flexible working arrangements recently.

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As economy picks up, change management is greatest employment challenge

by • News, Workplace

As economy picks up, implementing change is greatest management challenge in coming year

The latest figures from the Office of National Statistics show that the unemployment has fallen to 7.6 per cent, its lowest rate in more than three years, and the signs are that employers can plan for the future with renewed confidence. In a poll conducted at the recent Chartered Management Institute’s National Annual Conference, 74 per cent of managers said market conditions for their business are currently more conductive for growth than they were last year. Their biggest management challenge in the coming year will be implementing change initiatives, with other priorities being: coordinating business development activities; getting the best performance out of their team; achieving results with fewer resources; internally promoting their department as a value-adding business partner; and managing and bringing through star performers.

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Leading management bodies launch initiative to help employers value their talent

by • News, Workplace

Management experts join forces in strategic workforce investment initiative

Measuring the value of an organisation’s talent and its people management practices has remained stubbornly elusive. This has prompted a group of leading professional bodies to join forces to help businesses measure the impact of their people on organisational performance and better equip them to improve workforce skills and productivity. The ultimate goal of the ‘Valuing your Talent’ initiative by the CIPD, the UK Commission for Employment and Skills (UKCES), the Chartered Institute of Management Accountants (CIMA), the Chartered Management Institute (CMI), Investors in People (IIP) and the Royal Society for the Arts (RSA); is to develop an open framework for the measurement of human capital that will make good people management practices more visible, and encourage businesses to invest more strategically in their workforces.

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The journey to get more Women on Boards is one worth taking

by • Comment, Facilities management, Workplace

The journey to get more Women on Boards is one worth taking

There has been so much written lately about women on boards and what is holding women back from becoming board members. The evidence highlights that gender diverse companies are less volatile, have a higher ROA and a lower employee turnover rate, yet this still seems not to have spurred on employers to take up the board equality issue. My question is why have so few women progressed to board level? Personally, I disagree with quotas, believing that the best candidate should be appointed. Do we really need a quota to swing the pendulum into a more balanced position? Regardless of your view, the evidence is clear; companies with gender mixed leadership outperform those who have little or no senior female representation. Why then would companies choose to not reset their gender balance in senior positions? (more…)

Employers need to ‘up their game’ as 1 in 4 employees admit to looking for a new job

by • News, Public Sector, Workplace

Employers need to 'up their game' as 1 in 4 employees look for a new job

Job seeking intentions are at their highest since spring 2011, as fewer organisations implement recruitment freezes. According to the CIPD/Halogen Employee Outlook survey, 24 per cent of employees in the private and voluntary sectors, and 23 per cent in the public sector, are looking for a new job. The greatest motivator to move jobs is disengagement (71% compared with 9% who are engaged), followed by job dissatisfaction (62%, compared with 10%), and those facing pressure every day (45% compared with 19% who never feel under excessive pressure). More than 3 in 5 (61%) said that an opportunity to progress within their role is important to them, but a shocking one in four employees (27%) said that they had never had a performance review at work. (more…)

Many UK facilities managers still failing to see the magic of BIM, claims report

by • Facilities management, News, Technology

Zim Sala BimAccording to a new survey from the Royal Institute of Chartered Surveyors, the UK’s facilities managers are simply not ‘getting’ what Building Information Modelling is all about and how it can be applied. The latest research into the acronym replete debate about the role of BIM found that more than a third of facilities management professionals are unfamiliar with building information modelling and its uses. RICS is calling on facilities managers to increase their general awareness of the potential of the technology. The survey was carried out on behalf of RICS by the crudely monikered and government funded BIM4FM initiative and found that of the nearly two thirds (65 percent) of respondents who were aware of BIM, nearly all (62 percent) believed it would help them in their roles.

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Economic recovery, the changing psychological contract and the future of the office

by • Comment, Facilities management, Flexible working, Workplace design

display_img_01There has always been a link of one sort or another between the labour market and office design. So, as the UK’s unemployment statistics continue to fall, they remain moderately high and there continue to be structural changes in the nature of work, typified by this year’s debate about the growing use of zero hours contracts. You have to wonder what impact structural changes,  levels of unemployment and redundancy (around 4 million in the UK since 2008) have had on the way we manage and design our workplaces. There is no doubt that the downturn combined with the structural changes in the way we work have had an effect on demand for commercial property, but what will it all mean in the longer term?

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RICS is first professional body to introduce BIM standard

by • Facilities management, News, Property, Technology

RICS is first global professional body to introduce BIM standardThe Royal Institution of Chartered Surveyors (RICS) has become the first global professional body to introduce the first recognisable building information modelling (BIM) standard. Employers and clients are struggling to find industry accepted criteria on which to base knowledge of practitioners’ BIM skills, while BIM competent professionals lack a single indicator that will demonstrate their abilities to the sector. This has resulted in different assessment methods being used across the industry. RICS’ BIM Manager Certification aims to assure contractors, consultants and investors that the professionals and firms delivering construction and infrastructure projects have the relevant knowledge, experience and skills to implement BIM at an industry tested and approved level. (more…)

Why the serviced office sector needs to put more effort into its customer service

by • Comment, Facilities management, Flexible working

Serviced offices at Cheapside

Serviced offices at Cheapside

It’s National Customer Service Week, a week-long initiative set up to inspire businesses to take a step back, look at their customer relations and promote excellence in customer service amongst their teams. Across every business in every sector, excellent customer service is key to gaining and retaining custom, and this is particularly the case when it comes to the serviced office industry. Average customer retention rates are just eight months in the officing sector, so addressing this through improved customer service can have a huge impact on the bottom line. I believe the serviced office industry can do more. There is a danger that low retention rates cause companies to place a greater emphasis on winning new businesses, with existing clients’ needs coming second place. (more…)

Bad management tolerated to a “shocking degree” say employment experts

by • News, Workplace

Employers wouldn’t dream of appointing a person to a senior role for which they have no experience, yet in a new study nearly half admit individuals within their organisation have been promoted into a managerial role based on their performance record rather than people management or leadership skills. According to a report from the CIPD, 36 per cent of line managers have not received any training for their role, with any time for effective line management often squeezed or lost in favour of more immediate task oriented priorities. With 24 per cent of managers facing situations where they often have to put the interests of their organisation above the interests of team members, many might be left confused and aim for quick wins over the interests and wellbeing of team members. (more…)

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