Search Results for: skills

Employers need to ‘up their game’ as 1 in 4 employees admit to looking for a new job

by • News, Public Sector, Workplace

Employers need to 'up their game' as 1 in 4 employees look for a new job

Job seeking intentions are at their highest since spring 2011, as fewer organisations implement recruitment freezes. According to the CIPD/Halogen Employee Outlook survey, 24 per cent of employees in the private and voluntary sectors, and 23 per cent in the public sector, are looking for a new job. The greatest motivator to move jobs is disengagement (71% compared with 9% who are engaged), followed by job dissatisfaction (62%, compared with 10%), and those facing pressure every day (45% compared with 19% who never feel under excessive pressure). More than 3 in 5 (61%) said that an opportunity to progress within their role is important to them, but a shocking one in four employees (27%) said that they had never had a performance review at work. (more…)

Many UK facilities managers still failing to see the magic of BIM, claims report

by • Facilities management, News, Technology

Zim Sala BimAccording to a new survey from the Royal Institute of Chartered Surveyors, the UK’s facilities managers are simply not ‘getting’ what Building Information Modelling is all about and how it can be applied. The latest research into the acronym replete debate about the role of BIM found that more than a third of facilities management professionals are unfamiliar with building information modelling and its uses. RICS is calling on facilities managers to increase their general awareness of the potential of the technology. The survey was carried out on behalf of RICS by the crudely monikered and government funded BIM4FM initiative and found that of the nearly two thirds (65 percent) of respondents who were aware of BIM, nearly all (62 percent) believed it would help them in their roles.

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Economic recovery, the changing psychological contract and the future of the office

by • Comment, Facilities management, Flexible working, Workplace design

display_img_01There has always been a link of one sort or another between the labour market and office design. So, as the UK’s unemployment statistics continue to fall, they remain moderately high and there continue to be structural changes in the nature of work, typified by this year’s debate about the growing use of zero hours contracts. You have to wonder what impact structural changes,  levels of unemployment and redundancy (around 4 million in the UK since 2008) have had on the way we manage and design our workplaces. There is no doubt that the downturn combined with the structural changes in the way we work have had an effect on demand for commercial property, but what will it all mean in the longer term?

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RICS is first professional body to introduce BIM standard

by • Facilities management, News, Property, Technology

RICS is first global professional body to introduce BIM standardThe Royal Institution of Chartered Surveyors (RICS) has become the first global professional body to introduce the first recognisable building information modelling (BIM) standard. Employers and clients are struggling to find industry accepted criteria on which to base knowledge of practitioners’ BIM skills, while BIM competent professionals lack a single indicator that will demonstrate their abilities to the sector. This has resulted in different assessment methods being used across the industry. RICS’ BIM Manager Certification aims to assure contractors, consultants and investors that the professionals and firms delivering construction and infrastructure projects have the relevant knowledge, experience and skills to implement BIM at an industry tested and approved level. (more…)

Why the serviced office sector needs to put more effort into its customer service

by • Comment, Facilities management, Flexible working

Serviced offices at Cheapside

Serviced offices at Cheapside

It’s National Customer Service Week, a week-long initiative set up to inspire businesses to take a step back, look at their customer relations and promote excellence in customer service amongst their teams. Across every business in every sector, excellent customer service is key to gaining and retaining custom, and this is particularly the case when it comes to the serviced office industry. Average customer retention rates are just eight months in the officing sector, so addressing this through improved customer service can have a huge impact on the bottom line. I believe the serviced office industry can do more. There is a danger that low retention rates cause companies to place a greater emphasis on winning new businesses, with existing clients’ needs coming second place. (more…)

Bad management tolerated to a “shocking degree” say employment experts

by • News, Workplace

Employers wouldn’t dream of appointing a person to a senior role for which they have no experience, yet in a new study nearly half admit individuals within their organisation have been promoted into a managerial role based on their performance record rather than people management or leadership skills. According to a report from the CIPD, 36 per cent of line managers have not received any training for their role, with any time for effective line management often squeezed or lost in favour of more immediate task oriented priorities. With 24 per cent of managers facing situations where they often have to put the interests of their organisation above the interests of team members, many might be left confused and aim for quick wins over the interests and wellbeing of team members. (more…)

New report urges UK Government departments to ditch paper completely by 2020

by • News, Products, Public Sector, Technology

Paper stackA new report from the Think Tank Policy Exchange is claiming that UK Government departments should look to stop using paper by moving from process that are ‘digital-by-default to digital, full stop’ by the year 2020.  The report, Smaller, Better, Faster, Stronger: Remaking government for the digital age, claims that the move would make the UK public sector 8 percent more effective and save £24 billion a year by eliminating the paper used by Government departments to communicate and switching to digital processes for all services that don’t require face-to-face interaction with suppliers and members of the public.

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EU Governments urged to maximise the potential of older workers

by • Legal news, News, Workplace

EU Governments urged to maximise the potential of older workers

The rise in the number of older workers in the UK has been well documented, and the reason is clear, they are a much needed resource. Over the next ten years there are 13.5 million job vacancies which need to be filled, but only seven million young people predicted to join the job market in that time. And the UK is not alone; the EU faces significant skills gaps due to demographic change. But according to a new International Longevity Centre –UK (ILC-UK) report, Working Longer: An EU perspective, supported by Prudential, EU countries urgently need to skill up the older workforce, support more older women in work and address the particular health issues associated with employing older workers. (more…)

BIFM pulls out of much publicised facilities management trade association merger

by • Facilities management, News

I don'tThe British Institute of Facilities Management has announced that it is to withdraw with immediate effect from the merger discussions it had entered into in May with its fellow trade associations, Asset Skills, CSSA and FMA. The decision to pull out was taken at a BIFM board meeting last week. According to a BIFM statement, the plans were not felt to be in the best interests of BIFM members. The decision comes as something of a surprise given that the week before the decision, BIFM was saying that it was delighted with  progress, although some commentators including our own Simon Heath had already expressed their reservations about the whole thing.

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Forget Gen Y – the future workplace is multigenerational

by • Comment, Flexible working, Knowledge, Legal news

Old dog new tricksThere is quite possibly more guff talked about the impact of Gen Y on businesses and the workplace than any other management topic. However, it’s not only wrong to characterise the people of Generation Y as some homogeneous blob with stereotyped attitudes that set them apart from the rest of humanity, but also to miss the point that the workplace is and will remain multigenerational. In fact, according to new data from the Department of Work and Pensions, there have never been more over 50s in work in the UK than there are right now.  There are 2 million more over-50s in jobs than there were 15 years ago and they will form a third of the workforce by 2020. And they will want their own say on things just as much as the much talked about millennials.

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Progress made on proposed FM bodies’ merger but membership consultation to wait

by • Comment, Facilities management, News

Progress made on proposed FM bodies' merger but consultation to wait

The British Institute of Facilities Management (BIFM) reports that merger talks with fellow FM and services related bodies, Asset Skills, the Facilities Management Association and the Cleaning and Support Services Association are progressing, but says a membership consultation must wait for the findings of the steering and working groups. As Simon Heath pointed out in his comment on the merger in May there is a sense of “crushing inevitability” that the first step in the process has been to form a steering group rather than letting members have some say in the early discussions.

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Fewer London firms plan to expand within the capital reports CBI

by • Facilities management, Knowledge, News, Property

Fewer London firms plan to expand within the capital reports CBI

As we’ve reported previously London is enjoying a booming office rental market, but according to the latest CBI/KPMG London Business Survey, high operating costs are making the capital less of an attractive prospect. While more of London’s businesses plan to expand during the next year, fewer are planning to do so in the capital, with high operating costs and housing shortages cited as the biggest concerns. London’s firms also plan to spend relatively more on recruitment and training; product and process innovation; and IT plant and machinery, but less on land and buildings. (more…)

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