Search Results for: values

How AI will transform the way we design and manage the places we work

How AI will transform the way we design and manage the places we work

by • AI, Comment, Facilities management, Workplace design

The future of work is here. It's AI-powered, human-centered, and brimming with possibility. Are you ready to shape it?The integration of Artificial Intelligence into the workplace is not just a technological shift; it’s a fundamental reimagining of how we work, interact, and manage our professional environments. As AI capabilities rapidly evolve, they promise to transform every aspect of workplace design and management, from physical layouts to organizational structures and employee experiences. (more…)

Stephen Bevan – a tribute

Stephen Bevan – a tribute

by • Comment

Stephen Bevan who has passed away produced work that was compelling, and with a clear prescription for how things could be betterWe are deeply sorry to announce that our dear friend and colleague, Stephen Bevan has passed away. Steve has been such an important part of so many of our lives over the years – through his work, as a mentor and as a friend – and we will miss him hugely. It is impossible to do justice to the impact that Steve has had over more than forty years at IES and the Work Foundation. Anyone who knew Steve was the better for it, and we will all have our own cherished memories of time spent with him. So, while we grieve his loss, it’s also a moment for us to celebrate his life and the impact he made. Steve encouraged us to think differently, challenged us to go further and inspired us to make a difference. And now more than ever, he would want us to carry this work on. (more…)

A new generation of workplace apps is transforming people’s experience of work

A new generation of workplace apps is transforming people’s experience of work

by • Facilities management, Features, Technology, Workplace design

These days, workplace apps promise a much more sophisticated experience, which can be accessed in the palm of your handDisseminating information about a building to the people who occupy it has come a long way from a basic, intranet desktop interface with warnings about wet floors or notices about charity fundraising. These days, workplace apps promise a much more sophisticated experience, which can be accessed in the palm of your hand. Gartner has a useful definition of workplace apps’ capabilities, stating, “They are used to explore and reserve workspaces, navigate the workplace, find colleagues, plan the best days to attend the workplace, access services and ensure that employees could feel safe in a future post pandemic workplace.” (more…)

We need to find better ways to communicate and connect with customers in a distracted world

We need to find better ways to communicate and connect with customers in a distracted world

by • Comment, Technology

By embracing this shift and consistently delivering value and relevance to customers, businesses can thrive in a distracted worldAmongst the demands of our daily tasks, one huge challenge that often goes unnoticed: constant messages from communication platforms at every turnaround. The volume of distractions bombarding professionals is staggering. Studies show that from endless Slack notifications and video calls these interruptions disrupt workflow and concentration. This makes it incredibly challenging to navigate through the sea of digital noise. With over 157 hours lost to unproductive workplace alerts each year, the impact on productivity is undeniable. (more…)

Return to office mandates may have been used to quietly layoff employees

Return to office mandates may have been used to quietly layoff employees

by • News, Workplace

A new study from HR software company BambooHR suggests some managers may have hoped so-called return-to-office (RTO) mandates would trigger a wave of voluntary resignationA new study from HR software company BambooHR suggests some managers may have hoped so-called return-to-office (RTO) mandates would trigger a wave of voluntary resignations, effectively acting as covert layoffs. The research, which examined the impact of RTO policies on work culture, found that a quarter of executives and a fifth of HR professionals surveyed secretly hoped RTO would lead to employees quitting. This aligns with concerns that some companies might be using RTO as a way to avoid formal layoffs. (more…)

Daylight Award ceremony announces two new laureates

Daylight Award ceremony announces two new laureates

by • Facilities management, News, Wellbeing, Workplace design

On the UNESCO International Day of Light, The Daylight Award announces the 2024 laureates: Spanish architect and professor, Alberto Campo Baeza for his architecture, and German professor of chronobiology Till Roenneberg, for his research. The two categories of The Daylight Award – scientific research and architectural design – recognise a duality with the aim of directing knowledge, based on research at the highest level, to the benefit of architectural thinking and practice. Research has created a scientific grounding for the use of daylight in architecture. – states the jury. (more…)

We must embrace AI for sustainable workforce transformation

We must embrace AI for sustainable workforce transformation

by • AI, Comment, Technology

Some say AI will take on “80 percent of the jobs that exist today”, but history has shown that technological advancements have consistently led to the creation of new job rolesEach technological revolution has gotten faster; and the era of Artificial Intelligence is accelerating at an unprecedented rate—an intimidating prospect, given Musk’s recent prediction of AI surpassing human intelligence. Some say the tech will take on “80 percent of the jobs that exist today”, but history has shown that technological advancements have consistently led to the creation of new job roles, elevating the standard of living and improving overall productivity. (more…)

How to personalize customer service correspondence via email

How to personalize customer service correspondence via email

by • Company news

Alt text: A woman sitting at a cafe, listening to one of the people inside talk about customer service correspondence via email.

Personalised customer service is no longer just a bonus; it’s a necessity in today’s market. With the digital space being the new frontier for customer interactions, emails have become a significant part of maintaining strong customer relations. Crafting email correspondence that feels personal and attentive can distinguish your brand and foster lasting customer loyalty. Keep reading to find out how personalization can transform your approach to customer service via email. (more…)

Bisley redesigns showroom for Clerkenwell Design Week to showcase new directions

Bisley redesigns showroom for Clerkenwell Design Week to showcase new directions

by • Company news, Furniture

Visitors to  British furniture manufacturer Bisley’s Dallington Street showroom during Clerkenwell Design Week (21-23 May 2024), are invited to explore a completely redesigned space, illustrating an expanded offering for the home, workplace, leisure and hospitality that goes far beyond the storage essentials for which Bisley is famous, highlighting the brand’s continued evolution. (more…)

Commercial real estate lending hits ten year low

Commercial real estate lending hits ten year low

by • News, Property

New lending for commercial real estate fell 33 per cent last year to its lowest level since 2013, according to the latest bi-annual report from Bayes Business School, (formerly Cass). Researched and written by Dr Nicole Lux, Senior Research Fellow at Bayes Business School, City, University of London, the report also shows that a significant portion (42 per cent) of the £170 billion of loans outstanding will have to be refinanced within 12 months. Dr Lux expects that will cause ongoing stress in the market. (more…)

Hybrid working era means a boom time for workplace apps

Hybrid working era means a boom time for workplace apps

by • Facilities management, Flexible working, Technology, Workplace design

A new generation of workplace apps, coupled with a choice of settings, help people tailor their days and their experiencesDisseminating information about a building to the people who occupy it has come a long way from a basic, intranet desktop interface with warnings about wet floors or notices about charity fundraising. These days apps promise a much more sophisticated workplace experience, which can be accessed in the palm of your hand. Gartner has a useful definition of workplace apps’ capabilities, stating, “They are used to explore and reserve workspaces, navigate the workplace, find colleagues, plan the best days to attend the workplace, access services and ensure that employees could feel safe in a future post pandemic workplace.” (more…)

Stress, anxiety and a beamish response to it all

Stress, anxiety and a beamish response to it all

by • Comment, Legal news, Workplace

Stress, uncertainty and the medicalisation of dissatisfactionWe now have a policy of not offering ourselves as an outlet for any of the deluge of comment pieces and surveys that are published each year to accompany the various days – and increasingly weeks and months – dedicated to certain conditions like stress and anxiety. They are a gift both to and from the PR industry. This is largely because we cover such issues year round so don’t feel the need to add to the PR feeding frenzy they generate. Whatever you make of the findings of the reports and others like them, even cynics would have to acknowledge they tap into an unmistakable feeling that work is not as enjoyable as it should be. (more…)

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