About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

Technology means UK small business owners are unable to switch off, says report

by • News, Technology

Can't reach off switchNearly half of the UK’s small business owners feel unable to ever get away completely from work, according to a new report from Lloyds Bank. The survey, published in the bank’s Small Business Report found that 47 percent of microbusiness owners and sole traders feel unable to completely switch off from work due to their reliance on technology to operate. More than two fifths (41 percent) work longer hours to keep up according to the report from Lloyds, which has itself recently been accused by the Government of deliberately forcing small businesses under.  According to the survey, over two thirds  (70 percent) of small businesses are concerned that their commercial health will suffer if they neglect their online presence. More →

Rail fares and grind make London based staff yearn for flexible working, claims survey

by • Flexible working, News, Workplace

London commutersPerhaps one of the least talked about factors driving the uptake of flexible working in the UK is the cost of getting into work. But a new survey commissioned by Citrix of 500 commuters in the capital claims that more than a fifth (22 percent) of London based employees are considering a job outside the city following the latest above-inflation increase in fares although the majority of the want-aways (79 percent) would stay in their current job if they could work from home at least once a week. Just under half (45 percent) would like their employer to offer flexible working, 58 percent feel they would be more productive if they didn’t have to commute, and 62 percent felt that flexible working would improve their quality of life. Ed: For those of us who already work outside London but get the occasional glimpse of the horror of commuting, those numbers are bafflingly low. 

The future belongs to those who leave themselves choices of how to deal with it

by • Comment, Facilities management, Flexible working, Technology, Workplace

unknown-futureEverybody likes to talk and read about the future. It’s one of the reasons we see so many reports about what the ‘office of the future’ will look like. Often these attempts at workplace prognosis are overwhelmingly  rooted in the present which might betray either a degree of timidity or lack of awareness of just how far along their standard list of trends we really are. Even when such reports appear to be bang on the money, they tend to disregard one of the most important factors we need to consider when trying to get a handle on the future, which is the need to leave ourselves choices. This is important because not only will the future be stranger than we think, but stranger than we can imagine, to paraphrase J B S Haldane. More →

Meetings cost around £16,000 per employee each year, claims survey

by • News, Workplace

A pinch of saltAccording to a new survey from conference call provider Powwownow, travel costs and time spent on the road and in meetings cost UK companies just under £16,000 per employee each year.  And, because each businessperson attends an average of 207 meetings annually, taking up around 80 working days (plus the five days spent travelling between them) of their precious time, firms are missing out on the cost savings offered by alternative such as conference calls.  While an average six person meeting costs around £395 in the physical world, a comparable conference call costs just £46. The survey also found that the top tenth of business people spend an average of £4,800 on travel each year. More →

How a 70 year old happiness model is still helping us to define wellness

by • Comment, Workplace

People climbing the Great Pyramid 1This year marks the seventieth anniversary of Abraham Maslow’s hierarchy of needs, the model that still introduces most of us to notions of what makes people happy and fulfilled. Maslow first proposed the model in his 1943 paper “A Theory of Human Motivation” in Psychological Review, developing his ideas throughout the rest of his life. His work has been parallelled and built upon by other researchers since, but few have had the influence and longevity. Maslow’s hierarchical characterisation of human needs by category is ingrained into the minds of students all over the world. In the first of two pieces to mark this anniversary, Cathie Sellars of Workspace argues that Maslow continues to offers us the ideal definition of wellness.   More →

What the death of the landline tells us about how we work

by • Comment, Flexible working, Technology

TelephoneOne of the items that always used to grace the brochures of office furniture companies when I started work in that particular industry was a telephone table. For the uninitiated, this was used as a home for the office landline, shared by a team of people, who were often expected to take turns to answer when it rang. It came with a shelf for telephone directories, fax machine and a Rolodex. This might all seem quaint or, if you’re under 25, make absolutely no sense whatsoever, but it was under twenty years ago. One by one the items involved in this particular workplace scenario have vanished. But like the Cheshire Cat’s smile, the telephone itself has remained. Until now, that is. More →

Lawyers often view flexible working as ‘career suicide’, claims report

by • Flexible working, Legal news, Workplace

©Roger Hargreaves

© Roger Hargreaves

As we reported just a few weeks ago, when it comes to implementing flexible working practices, one of the UK’s most obdurate sectors is the legal profession. While an increasing number of law firms are implementing flexible working of one sort or another, progress remains slow compared to other types of organisation and is offered primarily to certain echelons of employees. Now a new survey from commercial solicitors Fletcher Day explores the reasons for this recalcitrance and suggests that many law firms are culturally reluctant to offer flexible working, may only agree to it as a short term measure and believe that flexible working is not compatible with a successful career. This view also appears to be held by over three-quarters of the lawyers surveyed, including those who may have requested flexible working arrangements recently. More →

UK’s fastest growing tech businesses named by Deloitte survey

by • Company news, Technology

Infectious Media's offices

Infectious Media’s offices

There is a decided London bias in the latest Deloitte Technology Fast 50, which names the UK’s fastest growing technology companies.  Twenty of the named companies are to be found in the capital and they generate just under half of their £672 million combined revenues over the last year.  The growth rates  used to measure the success of these businesses are jaw-droppingly impressive but can also be partially meaningless for such new companies. The winner grew at a Wonga-esque percentage rate of  just under 10,000 percent and the average for all fifty firms for the past five years was a staggering 1,382 percent. According to Deloitte’s research, the UK’s fastest growing tech company is Clerkenwell based real-time advertising agency Infectious Media. More →

In pictures: plans revealed for East London iCity development

by • Company news, Property, Technology

Offices at iCity

Offices at iCity

While Parliament debates the reality or otherwise of the 2012 Olympic legacy, the firms behind iCity on the Queen Elizabeth Olympic Park in East London (above) have submitted detailed planning proposals and launched a new website to promote the development which they claim will become ‘a world-leading centre of innovation, education and enterprise’. The joint venture between property consultancy Delancey and datacentre operator Infinity SDC claims it will offer almost unlimited bandwidth connectivity and provide up to 400,000 sq. ft. of office space, including for digital start-ups, as well as a 250,000 sq. ft. datacentre, studio and production space and a convention centre. The plans have been drawn up Hawkins\Brown architects. More →

Gallery: first images of interior of Apple’s $5 billion campus in California

by • Architecture, Company news, Facilities management, Workplace design

Apple 11 Following last week’s final sign off of the plans for the new Apple Campus 2 building in northern California, the local council has issued the first interior shots of the new building. The $5 billion Foster and Partners designed campus includes a 2.8 million sq. ft. building and will be home to over 14,000 Apple employees. The late Steve Jobs originally submitted the plans to Cupertino City Council in 2011 claiming they had the potential to be the “best office building in the world”. The building is just 4 storeys high and is designed to have zero net energy consumption thanks to 700,000 sq. ft. of solar panels. As well as the main donut-shaped campus building the site includes extensive parklands, a visitor centre, R&D labs, a corporate auditorium and parking, as shown in the gallery and slideshow below. More →

Interview: Dave Coplin of Microsoft on Big Data, engagement and culture

by • Comment, Technology, Workplace, Workplace design

Microsoft Thames Valley 1Dave Coplin joined Microsoft in 2005, and is now its Chief Envisioning Officer, helping to envision the full potential that technology offers a modern, digital society. He is a globally recognised expert on technological issues such Cloud computing, privacy, big data, social media, open government, advertising and the consumerisation of technology and is the author of a recent book called “Business Reimagined: Why work isn’t working and what you can do about it”. He is also one of the main speakers at this year’s Worktech conference in London on 19 and 20 November. In this exclusive interview with Insight he offers his thoughts on the lack of engagement between firms and employees, the most common misunderstandings about flexible working and the challenges facing managers in IT, FM and HR. More →

RIBA announces practices shortlisted for design of new HQ

by • Architecture, News

66 Portland PlaceThe names of the six architectural practices shortlisted by RIBA to design the organisation’s new headquarters in London have been revealed. They are Ben Adams, Moxon, Piercy & Company, shedkm, Spacelab and Theis & Khan.  The new £2.7 million building will be located at 76 Portland Place just a few doors down from its current home (above). However it wouldn’t be normal for a trade association  to make this announcement without some sort of controversy or squabbling and sure enough the Architects Journal today makes reference in a report on the fuss that surrounded the minimum turnover requirements that led many to accuse RIBA of excluding smaller practices as well as accusations of a lack of diversity in the selection panel.
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