Firms want to embrace AI, but bewildered by range of options

Firms want to embrace AI, but bewildered by range of options

The vast majority of Chief Information Officers plan to increase AI tool spending in 2024, but say their teams are overwhelmed by the number of apps on the marketThe vast majority of Chief Information Officers plan to increase AI tool spending in 2024, but say their teams are overwhelmed by the number of apps on the market. As a result, 77 percent are concerned about application sprawl adding to their complexity and security risks. That is according to a new report from Canva which includes insights from more than 1,360 CIOs on their priorities, opportunities and the challenges of managing their IT amid the AI boom. The company commissioned Harris Poll to survey CIOs from the UK, US, France, Germany, Spain, Brazil, Mexico, India, and Australia to understand how they’re managing application sprawl and making decisions about workplace tools in the AI era. More →

The three biggest disruptors of our time

The three biggest disruptors of our time

When we look at the context for change, we many times just look internally at what we think needs to change for whatever reason and then set about making that happen. Rarely do we think about what is going on for the people within the organisation and just how ready they and the organisation itself are for the actual change and the disruptors that underly it. Are there the right people, systems, processes, etc in place to support the change or are there a number of elements that will hinder it?  Not to mention the fact there will be a number of external elements that could and will also either help or hinder the change one way or another. More →

CEOs remain optimistic about short term growth, quarter are planning to replace people with AI

CEOs remain optimistic about short term growth, quarter are planning to replace people with AI

A quarter of CEOs intend to cut their headcounts by at least five percent "due to generative AIThe proportion of CEOs who believe global economic growth will improve over the next 12-months has more than doubled. At the same time, the proportion of CEOs concerned about their long-term business viability has risen to 45 percent as tech and climate pressures accelerate, according to PwC’s 27th Annual Global CEO Survey. However the survey, published to coincide with the annual World Economic Forum jamboree in Davos, also reports that artificial intelligence will result in dramatic job losses in 2024 and beyond. A quarter intend to cut their headcounts by at least five percent “due to generative AI. More →

AI roles now make up over a quarter of all tech jobs advertised in the UK

AI roles now make up over a quarter of all tech jobs advertised in the UK

AI-focused roles now make up 27 percent of all tech jobs being advertised in the UK, according to a new report from Thomson Reuters.AI-focused roles now make up 27 percent of all tech jobs being advertised in the UK, according to a new report from Thomson Reuters. An analysis of 6,073 live tech roles advertised online in January 2024 found that 1,652 roles fundamentally required AI skills. Demand for talent with relevant skills has boomed in the last year with the rise of generative AI tools offering significant boosts to productivity and efficiency in the workplace. More →

There will be a near universal adoption of generative AI in businesses, say bosses

There will be a near universal adoption of generative AI in businesses, say bosses

An overwhelming majority (91 percent) of executives say that their companies are now using generative AI or are planning to do so within the next 18 monthsAn overwhelming majority (91 percent) of executives say that their companies are now using generative AI or are planning to do so within the next 18 months, according to a new poll from Thomson Reuters. The Thomson Reuters Future of Professionals C-Suite Survey reported on responses from 148 C-Suite leaders (CFOs, CEOs etc) from the United States, United Kingdom and Canada. The survey suggests that use of AI across businesses is becoming ubiquitous as leaders start to recognize the true potential of the technology, such as in developing new products and driving operational efficiency. More →

People are worried about the impact of new tech, but many feel confident it will benefit them

People are worried about the impact of new tech, but many feel confident it will benefit them

With over a third (36 percent) of workers concerned about the impact of technological changes and what this might mean for them, a new report from Virgin Media O2 Business claims that many people believe new tech will offer them a better work-life balance. According to the report, the pandemic accelerated remote and hybrid work, mostly benefitting desk-based workers. Meanwhile, deskless workers like teachers, nurses and engineers saw limited long-term change despite many organisations comprising both types of workers. More →

Firms on both sides of the pond are sluggish in uptake of generative AI

Firms on both sides of the pond are sluggish in uptake of generative AI

UK companies believe there is much greater urgency to adopt Generative AI at work than US companies - yet uptake remains sluggish in both marketsOne year on from the launch of Chat GPT, new data from Slack based on 10,000 global workers (including 1,000 the UK) suggests that UK companies believe there is much greater urgency to adopt Generative AI at work than US companies – yet uptake remains sluggish in both markets. According to the study, 61 percent of UK workers believe there is a high or existential need to incorporate Generative AI into work compared to just 44 percent of US workers who feel the same. More →

Generative AI will hollow out many middle class roles over the next decade

Generative AI will hollow out many middle class roles over the next decade

Generative AI will have a much greater impact on white collar roles than blue collar ones over the next 10 years, according to a new report from PearsonGenerative AI will have a much greater impact on white collar roles than blue collar ones over the next 10 years, according to a new report from Pearson. In at least ten white collar roles, more than 35 percent of tasks could be done by AI, with medical secretaries (41 percent) predicted to be the most impacted. Conversely, every of one of the top 10 least impacted are classed as blue collar, revealing launderers, dry cleaners and pressers (0 percent) as the UK’s most AI-proof job. More →

People are more likely to accept advice from an AI animal, if the idea fits the species

People are more likely to accept advice from an AI animal, if the idea fits the species

People are more accepting of advice from an AI in animal form if the idea seems to them to fit the speciesPeople are more accepting of advice from an AI in animal form if the idea seems to them to fit the species, such as running advice from a whippet, according to new research from UCD Michael Smurfit Graduate Business School (UCD Smurfit School), HEC Montréal, and Nottingham University Business School China (NUBS China). Consumers are then more likely to engage with the animal AI than humanoid AI if the activity, experience, or product is designed to be fun. The findings were first published in the journal Psychology & Marketing. More →

One year on from generative AI hype, people are scared and excited about its use

One year on from generative AI hype, people are scared and excited about its use

Nearly one year after ChatGPT burst into the public consciousness, generative AI (GenAI) has left employees and their organisations both excited and uneasyNearly one year after ChatGPT burst into the public consciousness, generative AI (GenAI) has left employees and their organisations both excited and uneasy. According to a recent study [registration] commissioned by Betterworks and conducted by Propeller Insights, over half of employees are using GenAI at work for complex activities and believe it has the potential to reduce bias across a swath of HR processes, despite the fact that only 41 percent of organisations are actively evaluating it or have made GenAI a priority. At the same time, many employees are concerned about the potential impact of GenAI on both their roles and the possibility of unintentional amplification of bias. More →

Most business leaders think generative AI will be a boon for employees

Most business leaders think generative AI will be a boon for employees

Four out of five (81 percent) business leaders in the UK say Generative AI will benefit their employees, according to new research from LinkedInFour out of five (81 percent) business leaders in the UK say Generative AI will benefit their employees, according to new research from LinkedIn. The top ways that UK executives believe Generative AI will benefit employees is by removing boring, repetitive tasks (64 percent), increasing productivity (52 percent) and freeing up time for bigger and more creative thinking (59 percent), according to the poll. One in three (31 percent) also believe that the rise of Generative AI will create brand new roles at their organisation. More →

The Workplace Cocktail Hour. Chris Moriarty on AI, toxic workplaces and more

The Workplace Cocktail Hour. Chris Moriarty on AI, toxic workplaces and more

In the first of a new series of news-based podcasts, I catch up with Chris Moriarty, the co-founder of Audiem and much besides. Over a glass of gin and tonic, we discuss the AI Safety Summit and the proclamations of imminent doom that came before and after it. We also talk about the covid inquiry and the toxic workplace culture it exposed as an intriguing subplot. More →