Workplace AI usage is rocketing, but are people using it for the right things?

Workplace AI usage is rocketing, but are people using it for the right things?

Two thirds of people now use AI at work, with44 percent of office workers saying they are 'enthusiastic 'about using workplace AI in their daily tasksThe latest Workforce Index from Slack claims there has been a significant rise in AI usage in UK workplaces. Since September 2023, there’s been a 66 percent increase, with an additional 18 percent jump since the beginning of 2024. This trend reflects growing enthusiasm among employees about the technology, with 44 percent of office workers saying they are ‘enthusiastic ‘about using workplace AI in their daily tasks. However, the survey also uncovers potential problems with wider AI acceptance. Many employees may not have the right training to fully benefit from AI’s potential.  Instead of using the time saved by AI for strategic activities or skill development, most workers say they plan to prioritise administrative tasks. More →

Dear [employee]…Great job!  Why AI may not give you the warm and fuzzies

Dear [employee]…Great job!  Why AI may not give you the warm and fuzzies

Gratitude is one of the most underutilised yet most appreciated rewards within the workplace. So why get an AI to say thanks for you?I recently completed an ‘Artificial Intelligence Essentials’ course, designed to introduce me to the world of AI tools and help me become more productive and efficient in my work. As someone who is borderline-obsessed with AI and undertaking every AI course going, I couldn’t sign up quickly enough. Also, I confess, I am a total sucker for all things ‘perfect planner’, be that journal or software; any talk of productivity tools and I’m in. More →

MIT professor pours cold water on the prevailing hype about AI and the economy

MIT professor pours cold water on the prevailing hype about AI and the economy

A study by MIT economist Daron Acemoglu appears to challenge the prevailing optimism surrounding artificial intelligence (AI) and its economic impactA study by MIT economist Daron Acemoglu appears to challenge the prevailing optimism surrounding artificial intelligence (AI) and its economic impact. While many experts predict a future fuelled by AI-driven productivity booms and reduced inequality, Acemoglu’s research paints a more cautious picture. His findings suggest that AI’s impact on productivity and inequality may be far less dramatic than anticipated, and could even exacerbate the gap between the rich and the poor. More →

Not luddite dinosaurs but the sensible voice of caution on AI. And you need to listen

Not luddite dinosaurs but the sensible voice of caution on AI. And you need to listen

In my line of work, it is easy to get away with not being au fait with technology. Having previously laughed off my ineptitude saying ‘there’s a reason I work with people not machines!’ I never considered I had a place in the realm of all things IT and computers. Until I discovered AI. More specifically, Deep Neural Networks. With a specialism in Neuropsychology, I was intrigued by a discipline that aimed to recreate that which we barely understand; the human brain. One of my favourite (and most frustrating) realisations when I began studying more than twenty years ago, was that I could dedicate myself to learning about the human brain 24/7 for the rest of my life… and still barely scratch the surface. Yet here was an AI community telling me they could recreate it. I was beyond intrigued and so began my unexpected delve into the world of all things machine learning and I haven’t looked back. More →

ChatGPT produces half-baked answers most of the time, but people trust it anyway

ChatGPT produces half-baked answers most of the time, but people trust it anyway

A new study from researchers at Purdue University has found that 52 percent of ChatGPT’s responses to programming queries were ‘riddled’ with misinformation. Even so, people were more likely to trust its answers because they found the application to be so damn polite and well-spoken. It’s the Buster Scruggs of AI. More →

Generative AI could help UK workers save 19 million hours a week by 2026

Generative AI could help UK workers save 19 million hours a week by 2026

New research from Pearson claims to show the potential of Generative AI to boost workplace productivity by helping UK workers to save '19 million hours a week'New research from Pearson claims to show the potential of Generative AI to boost workplace productivity by helping UK workers to save ’19 million hours a week’ on routine and repetitive tasks. More →

Some questions about AI, a world drowning in content and the human centipede of creativity

Some questions about AI, a world drowning in content and the human centipede of creativity

 

We still don't even know what questions to ask about AI, so the idea we can provide answers is a bit premature

One unintended but welcome result of the new fixation with AI is that many of the people who became experts on the workplace in 2020 are now experts on AI. You’ll find them on social media and they’ll have written a book about it by May to sit on the shelf alongside the one about hybrid working and The Great Resignation. So, if you want some certainty about where generative AI taking us, go talk to one of them because people who know about the subject seem to have little or no idea or raise even more questions. More →

International report calls for collaboration on AI, highlighting both benefits and risks

International report calls for collaboration on AI, highlighting both benefits and risks

A landmark report claims to shed light on the double-edged sword of advanced artificial intelligence (AI)A landmark report claims to shed light on the double-edged sword of advanced artificial intelligence. Backed by over 30 nations, the International Scientific Report on the Safety of Advanced AI paints a picture of a technology brimming with potential benefits, but also fraught with potential risks if safety isn’t prioritized. This first iteration of the report, launched at the AI Safety Summit, fulfils a key commitment set forth during the historic Bletchley Park discussions and the subsequent Bletchley Declaration. More →

Third of businesses investing in GenAI, but employees increasingly concerned about redundancy

Third of businesses investing in GenAI, but employees increasingly concerned about redundancy

UK firms are bullish about the use of GenAI but their employees are not so certain, according to a new pollOver a third of UK employers are bullish about AI investment despite serious workforce uncertainty. New research shows that 35.3 percent of employers are actively investing in GenAI while 40.4 percent plan to increase their use of the technology, to support the workplace, according to a new poll from SD Worx. The findings suggest there is a surprisingly buoyant business outlook for AI adoption at a time when the UK government begins to craft new legislation to regulate AI. The move on regulation comes as the competition watchdog expresses increased concerns about the industry. However, despite businesses betting big on AI investment, similar enthusiasm isn’t shared by employees, with 30 percent of UK workers fearing their roles will be made redundant as a result of GenAi. More →

UK economy could get a £550 billion boost from AI by 2035, Microsoft claims

UK economy could get a £550 billion boost from AI by 2035, Microsoft claims

A new report commissioned by Microsoft suggests that the UK economy could see a significant boost of £550 billion by 2035 if the country embraces artificial intelligence (AI) and cloud technologyA new report commissioned by Microsoft suggests that the UK economy could see a significant boost of £550 billion by 2035 if the country embraces artificial intelligence (AI) and cloud technology. The report, titled Unlocking the UK’s AI Potential, claims to highlight several ways the technology can benefit the UK economy. These include increased productivity, improved public services, and the creation of new jobs. More →

We must embrace AI for sustainable workforce transformation

We must embrace AI for sustainable workforce transformation

Some say AI will take on “80 percent of the jobs that exist today”, but history has shown that technological advancements have consistently led to the creation of new job rolesEach technological revolution has gotten faster; and the era of Artificial Intelligence is accelerating at an unprecedented rate—an intimidating prospect, given Musk’s recent prediction of AI surpassing human intelligence. Some say the tech will take on “80 percent of the jobs that exist today”, but history has shown that technological advancements have consistently led to the creation of new job roles, elevating the standard of living and improving overall productivity. More →

While AI revolutionises the workplace, employees take charge and companies scramble

While AI revolutionises the workplace, employees take charge and companies scramble

 

A new study claims to reveal a new dynamic unfolding in the workplace: a rush towards AI adoption driven by employees, even as companies struggle to keep paceA new study claims to reveal a new dynamic unfolding in the workplace: a rush towards AI adoption driven by employees, even as companies struggle to keep pace. The 2024 Annual Work Trend Index from Microsoft and LinkedIn titled AI at work is here. Now comes the hard part highlights one particular finding: 79 percent of leaders believe AI is crucial for staying competitive, yet 60 percent worry their companies lack a proper plan. This leadership gap is creating a situation where employees are taking matters into their own hands. More →