When it comes to business change, persistence eats resistance for lunch

When it comes to business change, persistence eats resistance for lunch

People’s favourite word in change is RESISTANCE.  We seem to not be able to talk about it enough.  The problem is that many times, the thought of resistance stops us from doing something because we are either afraid of it or just don’t want to deal with it and this causes big problems for us as leaders in our businesses. Whenever there is change, there will be resistance, that is a given.  Why – because it is human and natural to resist any change, whether that be positive or negative.  If I or someone else said to you “You have the winning lottery ticket!” your first reaction would be to dis-believe, which is a form of resistance. More →

Businesses are cautiously optimistic despite economic and technological uncertainty

Businesses are cautiously optimistic despite economic and technological uncertainty

Nearly three-in-five businesses optimistic about global economic outlook as they plan headcount increases and continued AI rolloutAlmost 60 percent of CEOs around the world expect global economic growth to increase over the next 12 months, according to PwC’s 28th Annual Global CEO Survey, launched during today’s World Economic Forum Annual Meeting. The report, which surveyed 4,701 CEOs across 109 countries and territories, also finds that 42 percent of businesses expect to increase headcount by 5 percent or more in the next 12 months – more than double the proportion who expect headcount decreases (17 percent), and up from 39 percent last year. The percentage is highest (48 percent) among smaller companies (less than US$100 million) and those in the technology (61 percent), real estate (61 percent), private equity (52 percent) and pharma and life sciences (51 percent) sectors. More →

Do you have leadership paralysis?

Do you have leadership paralysis?

UK firms are bullish about the use of GenAI but their employees are not so certain, according to a new poll. LeadershipThere are so many different theories on how to lead change. Tom Peters says we should not discuss change but organisational revolution (Peters,1991); Chris Argyris talks about change management as flawed advice (Argyris, 1985); Kotter puts forward a top down change transformation process (Kotter, 1995); Beer, Eisnestat and Spectors, discuss a bottom-up process (Eisnestat and Spectors, 1990) and that is just to name a few ways of looking at this aspect of leadership. More →

The challenge for the workplace in 2025: transformation when everybody is already tired of change

The challenge for the workplace in 2025: transformation when everybody is already tired of change

HR leaders say they are navigating workplace transformation at a time when most people say they are already worn out by changeIn 2025, human resource leaders say they will be focusing on navigating the complexities of workplace transformation, at a time when most people say they are already worn out by change. This is one of the key findings from the Gartner HR Priorities Survey [registration] of over 1,400 HR leaders from 60 countries and a range of industries. The report highlights five pivotal areas—leader and manager development, organisational culture, strategic workforce planning, change management, and HR technology—as central to driving change in an evolving business landscape. More →

Bosses are too cocky when it comes to modern risks to their businesses

Bosses are too cocky when it comes to modern risks to their businesses

CEOs face sleepwalking into reputational disaster through over-confidence which masks inadequate crisis planning to mitigate modern day risksCEOs face sleepwalking into reputational disaster through a concerning over-confidence which masks inadequate crisis planning to mitigate modern day risks, according to a new report [registration] from PHA Group. The survey questioned 150 CEOs across the UK’s £240bn professional services sector on confidence and planning in navigating business critical issues. Examining issues from workforce management and whistleblowing to climate change and regulation, CEOs from law firms, insurance, finance and accounting, consultancy and recruitment conveyed confidence but also revealed a lack of investment and planning. More →

Small businesses are aware of benefits of using AI, but don’t know where to start

Small businesses are aware of benefits of using AI, but don’t know where to start

According to a new poll from hiring platform Indeed, around a third of small businesses are scared to implement AI, despite acknowledging the many apparent benefits of doing soAccording to a new poll from hiring platform Indeed, around a third of small businesses are scared to implement AI, despite acknowledging the many apparent benefits of doing so.  According to Indeed’s survey of 1,000 business leaders at British small businesses, 41 percent of small firms want to integrate the technology into their business, but don’t know where to start. This paralysis means that small businesses – which make up  over 99 percent of the nation’s total businesses – are missing out on improvements to costs, efficiency and overall work satisfaction that they themselves say it can bring about, the report argues. More →

The science and art of change management

The science and art of change management

 

change management, like potentially most professional roles, is actually split into two halves with one being science and the other being artWith all the talk about generative AI, the impact it will have on people, businesses and industries, I started to think what will be the impact on change management and particularly the role of a change professional? And I realised that change management, like potentially most professional roles, is actually split into two halves with one being science and the other being art. The science element is made up of the products that one can typically see/point to, like a change plan, stakeholder map, training plan, etc.  Whereas the art element is made up of what you can see as well, but only if you take the time to observe and notice the impact it has on environments, people, productivity, retention rates, etc. because it involves the people side of change. More →

UK see largest contraction in Labour Force since the 1980s

UK see largest contraction in Labour Force since the 1980s

The final report from the two-year Commission on the Future of Employment Support claims that the UK needs ‘once-in-a-generation reform’ to boost growth and improve living standards in the face of a huge contraction in the country’s labour force. The report suggests that the UK is one of the few developed nations where employment has fallen post-pandemic. The UK has dropped from having the eighth-highest employment rate globally to fifteenth. Had the original position been maintained, the economy would be £25 billion larger annually, with public finances £16 billion better off. More →

Managers and employees have very different ideas about the quality of their management

Managers and employees have very different ideas about the quality of their management

Most business leaders feel their management skills are up to scratch, but the people who work for them don't believe itA new poll from Unmind claims claims that there is a significant discrepancy between how UK managers believe they’re performing and the experience of those being managed by them, with over two-thirds (67 percent) UK workers having left or considered leaving their job because of a bad manager. The survey of 3,005 office workers (1,500 managers and 1,505 employees) suggests that, while 83 percent of managers say they’ve had formal training in people management, only 63 percent of their direct reports don’t believe it. Two fifths (40 percent) UK workers say they don’t believe their manager has had sufficient training or the right skills to perform their role. More →

UK startups economy relies on high quality immigration

UK startups economy relies on high quality immigration

A new report highlights the significant role that high-quality immigration plays in driving business growth and innovationNew data suggests that 39 percent of Britain’s top 100 fastest-growing companies were founded by individuals born outside the United Kingdom, even though immigrants make up less than 15 percent of the overall population. The research, conducted by think tank The Entrepreneurs Network and supported by Fragomen, highlights the significant role that high-quality immigration plays in driving business growth and innovation. Previous research from 2019 showed an even higher proportion, with 49 percent of Britain’s top 100 fastest-growing companies having a foreign-born founder.
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The best leaders invite people to challenge them … and don’t punish them when they do

The best leaders invite people to challenge them … and don’t punish them when they do

Leaders should foster a culture of positive, constructive challenge, which can help mitigate risks and improve decision makingLeaders should foster a culture of positive, constructive challenge, which can help mitigate risks and improve decision making, according to experts at Imperial College Business School. In a new white paper, researchers from Imperial’s Centre for Responsible Leadership analysed the strategies that leaders can implement to successfully elicit challenge from their teams. The paper contains key lessons and evidence-based recommendations for leaders to encourage challenge, that can be applied to a wide range of organisations. More →

Why a ‘listening culture’ could do more harm than good 

Why a ‘listening culture’ could do more harm than good 

Over the past few months, we have seen large corporates hit the headlines due to some poor business practices. Leaders from all of those companies have made statements where they accept responsibility and state they are looking to do things differently in the future. Whether it’s the statement by CEO Nick Read in light of the Post Office Horizon scandal, or Boeing CEO David Calhoun answering questions in the US Senate, one word that keeps cropping up is ‘listening’. More →