May 10, 2013

The biggest challenge is building flexibility into an office design

by Mark Eltringham • Comment, Facilities management, Workplace design

The design of offices and the furniture that fills them matters because of what they tell us about how we work, how organisations function and even what is happening in the economy. If you want to know what’s going on, take a look at the places we work and the things with which we surround ourselves and how they change over time. Because the way we work changes so quickly, buildings need to have flexibility built into them so that they meet our needs today but anticipate what we will need tomorrow.In his book How Buildings Learn, Stewart Brand outlines the process whereby buildings evolve over time to meet the changing needs of their occupants.

May 6, 2013

Office design goes to the movies. Part 9: BladeRunner

by Mark Eltringham • Comment, Workplace design

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Ridley Scott was one of the pioneers of a film aesthetic that mashes the past with the future, the grime and the gleam. It was a pioneering idea at the time but it’s familiar now. We now accept that the future looks a lot like the past and that goes for the office design in this scene. BladeRunner is also a film about dreams. The dreamy setting here is a telling contrast to the dirt and sleaze in the City below and the scene in the office in which Deckard (Harrison Ford) interviews the classic femme fatale Rachel (Sean Young) also supports the unresolved notion that Deckard may be a replicant himself. Clearly the workplace smoking ban had been repealed by this time, but then where would a femme fatale be without a cigarette? Even if she is an android.

May 4, 2013

Seven thoughts on the UK facilities management association merger

by Simon Heath • Comment, Facilities management

With breathless excitement a press release announces the proposed merger of all of the UK’s major facilities management and support services trade associations, or rather notes that they: “have agreed to the concept of forming one single and united body to represent facilities management and support services.” With a sense of crushing inevitability the first step has been to form a steering group to address how these and other organisations could come together into this single body to meet the needs of the industry and the professionals that work within it. With this in mind, I proffer a few pieces of advice in the form of seven thoughts for those involved in these discussions.

May 1, 2013

Video: “sitting is the smoking of our generation”

by Mark Eltringham • Comment, Workplace, Workplace design

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In which a businesswoman rejoicing in the name Nilofer Merchant argues that one of the major causes of ill health in the world today is our sedentary lifestyle, and suggests a small idea that just might have a big impact on your life and health: Next time you have a one-on-one meeting, make it into a “walking meeting”. She is arguing the increasingly well established principle that good ergonomics is not about posture but about movement. This point has been argued before on Office Insight, including here, but the point cannot be made often enough. It’s true that the best chair designs encourage movement for those times when we cannot avoid sitting but, as ever, this is as much an issue of management as it is design.

May 1, 2013

Resistance to workplace change marks the passing of the old order

by Martin Brooker • Comment, Facilities management, Technology

When Vodafone announced in March that the UK’s businesses could save up to £34 billion with the more widespread application of flexible working models, the research to support the claim had two very familiar components. The first was a crystal clear business case, the second an admission that the message was still not quite getting through to those at the top. In fact, Vodafone claimed, around two-thirds of business leaders continue to insist their business can’t afford to reduce the number of workstations they use despite all evidence to the contrary. A third haven’t even considered the idea of reducing the number of workstations they use as a way of cutting costs.

April 29, 2013

What Søren Kierkegaard can teach us about workplace design and management

by Mark Eltringham • Comment, Facilities management, Workplace design

Søren Kierkegaard was a Nineteenth Century Danish philosopher and proto-existentialist. Not for him the hazy, romantic ideals of many of his contemporaries. He was one of the thinkers who gave birth to the Twentieth Century with its focus on the individual, reality and life in a sometimes uncaring world, although he was no atheist like many of the true existentialists. If he’s generally well known for anything these days it is for a single quotation that reads like a greeting card aphorism but is no less true for that. He said: ‘Life can only be understood backwards; but it must be lived forwards.’ Looking back can give you a real handle on the present. I moved offices recently and as these things happen, a number of books that I routinely ignore fell open while I was looking for some displacement activity.

April 19, 2013

Female-friendly employers named as progress of women in boardrooms stalls

by Sara Bean • Comment, Knowledge, News, Workplace

In an interview this week on BBC’s Newsnight, Facebook’s CFO Sheryl Sandberg, revealed how she’d come to notice a growing gender imbalance as she moved up the corporate ladder. As her new book Lean in, points out, 30 years after women became 50 per cent of the college graduates in the United States, men still hold the vast majority of leadership positions. This is just one of many reasons why the publication this week of the Times Top 50 Employers for Women list of the UK organisations that are leading the way in gender equality in the workplace is to be welcomed.

April 19, 2013

High wire act: balancing attitudes and expectations in the workplace

by Simon Heath • Comment, Facilities management, Property, Workplace, Workplace design

This week, with some fanfare and a modest splash on social media, CBRE, the Global real estate services provider launched The Workshop Idea. One of its stated aims is the revitalisation of our high streets and, with the introduction of local venues in a number of differing guises, an increase in the degree of choice and flexibility of places in which to work when not travelling into the office. A whitepaper is due out shortly and we will cover this specific initiative once that has been given the proper consideration and thoughtful analysis it deserves. However, it raises some initial thoughts on expectations, attitudes and behaviours that need to be overcome in the way we view our high streets and places of work and the degree to which those who provide services respond.

April 18, 2013

Is facilities management evolving into workplace management?

by Mark Eltringham • Comment, Facilities management, Technology, Workplace

Not so long ago, there used to be a lot of talk about the overlap between facilities management and professions such as HR and IT, much of it to do with the endless search for the true meaning of the nascent FM profession. Now there is open talk of convergence of these three and other disciplines as we adapt to the changing world of work. The nature and implications of this new order for those professions, and the role of facilities managers in particular, is the subject of a new book called Moving On: Facilities Management to Workplace Management by Graham Jervis.

April 16, 2013

Video: how we need to break with the past to optimise what we do now

by Mark Eltringham • Comment, Facilities management, Technology

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Dave Coplin, the ‘Chief Envisioning Officer’ at Microsoft, explores with the RSA how we might apply technology in new ways to transform the way we work. He starts with a look at how we are constrained by the past, with the example of the QWERTY keyboard which was originally developed to slow typists down to stop keys jamming but is still the de facto input method for typists over a century later. Obviously there are very good commercial reasons why technology companies need to ‘envision’ this new world of flexible working but it’s an engaging presentation and honest enough when he argues against our obsession with specific aspects of work such as email at the expense of others.

April 15, 2013

When the world’s cities became the stars of the show

by Mark Eltringham • Architecture, Comment

The City has always been source of fascination for artists. The growth of cities in the 20^th Century was paralleled by their growing depiction in art. Whereas early paintings from the likes of Edward Hopper and the photogravure prints of Alfred Stieglitz would invariably focus on individuals within the context of the city, as the century wore on the cities themselves became the focus. Film was the natural medium for the new starring role of the City. Fritz Lang’s Metropolis was seminal in its depiction of the eponymous city and throughout the 20^th Century camera lenses continued to fall in love with the likes of Paris (Jean Luc Godard’s Alphaville), New York (Martin Scorsese’s Mean Streets) and a future Los Angeles (Blade Runner from Ridley Scott).

April 11, 2013

Why we might all get more done if we did things more slowly

by Mark Eltringham • Comment, Technology

The idea that for every action there is a reaction applies just as much in culture as it does in physics. So just as life speeds up to the point where it is self-evident that many people are struggling to keep pace with its most basic demands, a small number of people are looking at ways of putting on the brakes. Most famously in 2004, the Canadian Carl Honoré established the Slow Movement. James Gleick was banging the same drum with his book Faster. We could all hope that as a result of such people asking for the brakes to be applied, things would slow down just a little now our attention had been drawn to the problem so that we could all feel a little better, take time to do things properly and maybe even do them better.