March 11, 2013

Time to mothball facilities management’s stuffed shirts

by Simon Heath • Comment, Facilities management

Much hand-wringing and angst in the world of Facilities/Workplace Management at the moment. The usual existential paranoia about relevancy and the need for a seat at the top table; the search for differentiation when pretty much the whole industry does the same things in the same way; hoping to standardise as much as possible under the guise of best practice and looking for ways that add value that won’t put a further pinch on already tight margins. As ever, new legislative and regulatory frameworks will keep the talking heads occupied and BIM (and other new tools) will continue to keep the cash tills ringing at software companies.

March 8, 2013

Video: The greening of the workplace should begin with individual behaviour

by Mark Eltringham • Comment, Environment, Facilities management, Lighting, Workplace design

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There is an understandable temptation when we consider the ways in which we might green our buildings and organisations that we focus primarily on designed and engineered solutions. But as this blog on Greenbiz points out, we can achieve a great deal by looking at the behaviour of individuals. It is a point made in an entertaining way by my favourite TED Talk of all time, delivered by Rory Sutherland (above). It’s fair to say that if he were to consider ways in which to change the behaviour of individuals, the printed note above the photocopier and the label on the light switch wouldn’t display enough innovative thought for him.

March 6, 2013

Buying green products should involve a closer look at the supply chain

by Mark Eltringham • Comment, Environment, Facilities management, Workplace design

Last year’s unrest in the Chinese factory that is a principal manufacturer of the iPhone5 shone a light into one of the usually dark corners of modern life. Namely that beneath the sleek facades of the products we buy lies the story of their production, transportation, marketing and eventual demise. Look further back than the factory and it usually starts with a hole in the ground; and, in the case of the iPhone, an open-cast rare earth mine in the Nevada desert which produces the raw materials for the cutting edge technologies that make our lives tick.

March 5, 2013

Video: another prediction from the 60s gets it a bit right and a bit wrong

by Mark Eltringham • Comment, Technology

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The latest in our series of videos looking at how the world in which we now live was predicted a generation or so ago. This time a clip from a 1967 documentary called 1999 AD. Although accurate in many respects including the use of online shopping and e-commerce as well as e-mail it betrays its origins in the use of devices with discrete functions, which is reflected in the clearly defined and – to our eyes – jarring description of gender roles.

March 5, 2013

Challenge for Ecobuild is reducing greenwash and white noise

by Mark Eltringham • Architecture, Comment, Environment, Facilities management, Workplace design

Today is the first day of Ecobuild, which claims to be the world’s largest exhibition dedicated to sustainable construction and fit-out. Some 1,500 organisations are taking part in the event in East London which last year attracted 58,000 visitors from around the world. While undoubtedly successful, influential, with great intellectual content and a showcase for some truly innovative and effective products, the approach of Ecobuild invariably begs the question: in a world in which every supplier claims to be environmentally friendly, how are their customers expected to make the right choices?

March 4, 2013

Using the office treadmill to fight the flab

by Sara Bean • Comment, Furniture, Knowledge, Workplace

Office treadmill

While shopping recently for a new arm chair, I noticed the prevalence of “snuggle chairs”, marketed as wider than average chairs in which two people can sit cosily together. However, judging by some of the customers checking them out, they appeared much more suitable for use by individuals with a wider girth. You don’t have to people-watch in a furniture store or visit the town of Tamworth, which this weekend the Daily Mail branded ‘”the fattest town in Britain” to notice people are getting fatter. Could a new “office treadmill” help address the obesity problem?

March 2, 2013

Google and Yahoo office strategies teach us the value of the velvet glove

by Mark Eltringham • Comment, Facilities management, Technology, Workplace, Workplace design

It’s a week now since the whole Yahoo-ha kicked off and since that time everybody has had their say on the matter including – refreshingly – those in the mainstream media. The story has followed its own narrative arc, from the initial gasps of horror at Yahoo’s audacious challenge to a cherished piece of contemporary received wisdom (coupled with the reminder that Yahoo still exists) to something more thoughtful and circumspect as we learned more about the thinking behind the decision.What has become apparent is that Yahoo’s actions were based on a tacit understanding that people work better on certain tasks when they are together.

March 1, 2013

Working ‘proper hours’ may no longer be possible

by Mark Eltringham • Comment, Knowledge, Workplace

Today is the Trades Union Congress’s self-styled ‘Work Your Proper Hours Day’. Last week the TUC announced that it had used Government statistics to calculate that more than 5 million UK employees put in an average of over 7 hours of unpaid overtime a week, adding around £28 billion a year to the economy. Like me, you might be surprised the figures are that low and certainly I think a lot of people would be delighted to only put in an extra 7 hours a week. You might also be dismayed the TUC is advocating workers add less of their time into the economy by clocking off on time today. However, the bigger problem is surely with the language and ideas put forward by the TUC.

February 28, 2013

Yahoo case doesn’t tell the whole story of teleworking

by Clark Sept • Comment, Facilities management, Technology, Workplace, Workplace design

Yahoo! made headlines across the US and the rest of the world this week by announcing they are terminating the company’s telework program. Does this signal, broadly, the pending demise of telework? Here’s my take: this story is actually deeper than just about telework. Yahoo! has been wandering around aimlessly for a number of years, and it would appear that this particular measure is intended as some overdue shock therapy to jump-start a much needed culture shift and focus on what the company needs to survive in a world of rapid innovation and “big bang disruption” (see March 2013 HBR article by Larry Downes and Paul F. Nunes).

February 28, 2013

Workplace Anachronisms: No. 1 – the BCO Specification Guide

by Mark Eltringham • Comment, Facilities management, Property, Workplace design

The British Council for Offices claims that it is ‘Britain’s leading forum for the discussion and debate of issues affecting the office sector. Its members are organisations involved in creating, acquiring or occupying office space, whether architects, lawyers, surveyors, financial institutions or public agencies.’ If true, this makes its Specification Guide all the more remarkable for not only being wide of the mark about at least one key issue when it was published back in 2009, but about which it is growing increasingly redundant by the day.

February 27, 2013

Building designers should pay more heed to what users need

by Simon Heath • Architecture, Comment, Facilities management

The future for London’s skyline

These past two weeks have seen me playing and working in what I believe is fondly referred to as “That London” by those who live and work in the rest of the United Kingdom. Whilst resisting the temptations of the capital’s fleshpots, I’ve had the time to reflect on the design of public spaces and wonder at the architectural munificence that gave us, within a single square mile or so; The Shard, The Gherkin, St Pauls Cathedral and the engineering marvel of Tower Bridge (I also had the chance to sample Japanese octopus balls, but that, as the saying goes, is another story altogether).

February 26, 2013

Video: ‘We are not as endlessly predictable as you would think’

by Mark Eltringham • Comment, Workplace

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An old one, but still my favourite from the RSA Animate series. It’s always worth reminding ourselves that the issue of motivation is very complex. People are not machines and function within the context of a whirl of emotions, relationships, influences, events, crises, stimuli, personal characteristics and thoughts. That is why many of our assumptions about motivation are false. One of the presentation’s more important conclusions – that we are purpose maximisers as much as profit maximisers – is supported by the story we published this morning.