How employers should navigate the ICO’s guidance on monitoring workers

How employers should navigate the ICO’s guidance on monitoring workers

by • Comment, Technology

As technology continues to advance at a rapid pace, so does the prevalence of firms monitoring workers and the sophistication of the tools available to employers to monitor their staff's activitiesAs technology continues to advance at a rapid pace, so does the prevalence of firms monitoring workers and the sophistication of the tools available to employers to monitor their staff’s activities. Hand in hand with the increasing prevalence of workplace monitoring tools are concerns that their excessive use may infringe workers’ data protection and privacy rights. Employers must take heed of recent ICO guidance to ensure they do not fall foul of the law in pursuit of the hoped for benefits of workplace monitoring, such as boosting productivity and profit. More →

Hybrid working: the importance of having the right strategy

Hybrid working: the importance of having the right strategy

by • Comment, Flexible working

To make hybrid working work successfully, we need changes in the way people need to be managed, trained and inductedHybrid working changes everything it seems. To make it work successfully we need changes in the way people need to be managed, trained and inducted. It changes the needs for communication and social connectivity, goal setting and connection to vision. It requires greater clarity on what is acceptable and what isn’t. Employees must take on new grown-up obligations and organisations are required to ‘trust’ and employees to be ‘trustworthy’.  More →

Inclusive office design is essential if we want offices to be worth the commute

Inclusive office design is essential if we want offices to be worth the commute

by • Comment, Workplace design

Organisations now understand the immense potential for sustainable, inclusive office design, and people-centric real estate strategies to drive positive change and fuel growth.Corporate culture has fundamentally changed since the pandemic and with it, so has the way employees interact with the office. This has put leaders under pressure to create experiences for employees that complement, and in some ways even compete with, the comforts of home. Organisations now understand the immense potential for sustainable, inclusive office design, and people-centric real estate strategies to drive positive change and fuel growth. More →

Ten years of Insight and a few things I think I know (one of our most read pieces this year)

Ten years of Insight and a few things I think I know (one of our most read pieces this year)

by • Comment, Flexible working, Technology, Workplace, Workplace design

This website started in late 2012 as a way for me to explore both a new media format and a new way of thinking about work and workplaces. I’d already been active in various roles in the workplace, design and facilities sector for twenty odd years, but needed a new challenge. And this was it. I was going for a ride with an idea to see where it went. More →

What ever happened to The Great Resignation?

What ever happened to The Great Resignation?

by • Comment, Wellbeing

You may recall that a couple of years ago, The Great Resignation was one of a handful of things with which certain people had become obsessedYou may recall that a couple of years ago, The Great Resignation was one of a handful of things with which certain people had become obsessed. Over a period of about six months at the end of 2021 and beginning of 2022, we were told repeatedly that huge numbers of people were about to quit their jobs to move to something better, pursue their dream of self-employment or whatever. But, the proportion of people saying this was more or less the same as it had always been. Ask people at the end of any year about their plans for the next twelve months, and around 30-40 percent of them will tell you they want a new job or to pursue an old dream.   More →

Has digital transformation led to an upsurge in workplace disinformation?

Has digital transformation led to an upsurge in workplace disinformation?

by • Comment, Technology

You don’t have to look far to find misinformation. Just a few weeks ago, amid the aftermath of the coup in Niger, online platforms were being inundated with false information, intensifying tensions surrounding the nation’s future. This included erroneous videos on TikTok and Twitter suggesting the presence of Wagner Group (Russian state-funded) fighters, false claims about Algeria’s military involvement, and inaccurate assertions about banning uranium export to France. More →

Tailored workplace management for modern organisations

Tailored workplace management for modern organisations

by • Comment, Technology, Workplace design

Workplace management used to be a secondary concern for organisations in the past, but it has now become a top priority.Workplace management used to be a secondary concern for organisations in the past, but it has now become a top priority. The COVID-19 pandemic has accelerated the process of digital transformation, leading to the implementation of new processes and technologies that focus on facilitating remote and at-home work. As a result of these changes, organisations have recognized the importance of finding a balance in their work environments. More →

Creating the epicentre: unlocking the untold benefits of next-generation office spaces 

Creating the epicentre: unlocking the untold benefits of next-generation office spaces 

by • Comment, Flexible working, Property, Technology

Many associate the notion of futuristic office spaces, filled with equipment like sleep pods and beer taps, with companies that have a young workforce or challenger brand identityMany associate the notion of futuristic office spaces, filled with equipment like sleep pods and beer taps, with companies that have a young workforce or challenger brand identity. The association is often linked to tech giants like Google, which created quite a stir when it originally revealed its indoor slides. Whilst the inclusion of playground furniture in the office is not right for every business, the assumption that unconventional workspaces should be limited to unconventional companies simply isn’t true.  More →

The final word on… workplace trends

The final word on… workplace trends

by • Comment, Flexible working, Workplace design

You would not believe the number of firms that ask us to publish a list of workplace trends each week. Or maybe you wouldYou would not believe the number of firms that ask us to publish a list of workplace trends each week. Or maybe you would, given the number that have appeared – and are appearing -elsewhere. Each firm perhaps convinced they are saying something original, unique or interesting, or maybe simply convinced they stand out in some way, while pushing the same timid, stale narratives about the workplace. They will proliferate over the next month or so at the turn of another year. More →

Oscillate wildly between the death of the office and the death of hybrid working

Oscillate wildly between the death of the office and the death of hybrid working

by • Comment, Flexible working

The media's twisting between the death of the office and the death of hybrid working shows we've reached a point of equilibriumIt’s March 2020, very early days of lockdowns and the first catastrophising headlines appear. Is this the death of the office? Is this the death of handshakes? Is this the death of the open plan? I dismissed them at the time in this piece from March the 19th, citing Betteridge’s Law which states: “any headline that ends in a question mark can be answered with the word no”. More →

Republished: The brain-dead megaphone of work

Republished: The brain-dead megaphone of work

by • Comment, Working lives

There is nothing new about any of this. And yet it’s all new. I’ve spent months talking to people who really know their stuff about work and workplaces and underlying nearly all of those conversations is the following paradox. They know about flexible working, the under-utilisation of space, the twenty minute neighbourhood, the work ecosystem, universal basic income, the digital workspace, the office as club, all the rest of it. Heard it all before, often many times, over many years. Some of them have been living it too, and yet… More →

No one shouted stop, although we all should have seen it coming

No one shouted stop, although we all should have seen it coming

by • Comment, Everything Omni, Facilities management, Property, Workplace design

And No One Shouted Stop! seems to me to be an apt phrase to capture these post- pandemic times as we grapple with work and workplace dilemmas. It comes from the little-known but widely acclaimed book of the same name by John Healy. It is set over 50 years ago and it chronicles the decline of an Irish town. The book’s underlying narrative is a train crash happening in slow motion, people see it coming but nobody feels able to stop it. I sincerely hope that this will not prove to be the case for the world of commercial real estate as it grapples with hordes of tenants asking not just ‘where is my office?’ But ‘why do I need an office?’ More →

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