June 8, 2023

What are the main issues that stop people embracing change?

by Jennifer Bryan • Comment, JB, Workplace

Many times we talk about resistance – the resistance to change – how we manage it, the reluctance of having to deal with it, the disruption it causes either positively or negatively. But rarely do we talk about why people are resisting – what is driving the resistance. More →

June 5, 2023

The Internet and a pile of turtles that goes all the way down

by Mark Eltringham • Comment, Technology

In his 1998 book A Brief History of Time, Stephen Hawking relates the following anecdote: “A well-known scientist (some say it was Bertrand Russell) once gave a public lecture on astronomy. He described how the earth orbits around the sun and how the sun, in turn, orbits around the centre of a vast collection of stars called our galaxy. At the end of the lecture, a little old lady at the back of the room got up and said: “What you have told us is rubbish. The world is really a flat plate supported on the back of a giant tortoise.” The scientist gave a superior smile before replying, “What is the tortoise standing on?” “You’re very clever, young man, very clever,” said the old lady. “But it’s turtles all the way down!”

June 1, 2023

Resenteeism. Destructive, contagious and in your workplace right now

by Stephanie Fitzgerald • Comment, Wellbeing, Workplace

You measure absenteeism. You are aware of presenteeism. But what are you doing about the new kid on the block – resenteeism? This occurs when employees stay in a job despite being fundamentally unhappy. They don’t want to be at work and when they are there, they actively resent it. Increasingly employees are fed up, across varying sectors, and showing some common threads or ‘symptoms’ of resenteeism. One of the most noticeable, and frustrating for employers, is employees resenting being asked to do their job. More →

June 1, 2023

The circular economy is a great opportunity, but it doesn’t add up yet

by Joanna Knight • Comment, Environment, JK, Workplace design

The circular economy, carbon measurement, product material content, rental, ‘take back’, reuse and recycling – all actions for a more environmentally responsible workplace sector. But what are the priorities? Manufacturers and suppliers are arguably challenged by lack of clarity, requirements for significant investment, combined with cost pressures in a heavily subscribed market. More →

May 24, 2023

Hybrid working, work from anywhere and the evolution of the Third Place

by Chelsea Perino • Comment, Property, Workplace design

The restrictions brought about by COVID-19 altered where we work and thus also how, when and through which channels we do work related activities. These changes radically altered the way previously office-based workers thought about ‘work’ as an activity. This new era of hybrid working had a significant impact on traditional models of workplace provisioning. One could argue that pre-COVID-19 the ‘work mindset’ was almost an afterthought because there were distinguishing markers that indicated when you were expected to work and when you were not. If you were in the office, then you were expected to be doing work-related tasks. Then, at the literal end of the day, you switched off your computer and went home and mentally ‘turned-off’ until you returned to work the next morning. More →

May 16, 2023

Getting back to the future of work

by Mark Eltringham • Comment, Flexible working

Quoting George Orwell is the kind of thing that people who haven’t read George Orwell do. I have read Orwell, and even have a drunken story about Paul Shane signing my copy of the Collected Essays, which was the only autograph-able material I had on me at the time I met him in a pub in about 1990. For another time. In Nineteen Eighty-Four, Orwell describes Winston Smith’s realisation that the best books are those that tell you what you already know. This is an ancient profundity, and one that is sort of useful during times of significant, rapid change, when we are obliged to confront old truths in a new context. History doesn’t repeat itself, it rhymes, as they say. More →

May 10, 2023

How to eliminate tech-shaming in the workplace

by Aaron Taylor • Comment, Technology, Workplace

Technology has impacted our everyday lives – from how we keep in touch with old friends all the way to how we do our weekly shop, as well as our work lives. The skills which are in demand are vastly differently to what they were just a decade ago. As a result, we have seen a rise in the incidence of tech-shaming and the current generation has needed to develop a different skillset to what their predecessors had to learn. Dell Technologies found that 56 percent of respondents between the ages 18 to 26 across 15 countries, said “they had very basic to no digital skills education.” A third of them said their education had not provided them “with the digital skill they need to propel their career” and what they know comes from the apps they use on their own time. More →

April 24, 2023

Reconnecting older workers with the office: have we retired what matters most?

by Julie Lecoq • Comment, Flexible working, Workplace design

Older workers now make up a larger percentage of the workforce than they did two decades ago. Data from Legal and General and the Centre for Economic Research (Cebr) suggests that the number of over 50s in employment has increased by 36 percent in the last 20 years, with 47 percent of this age group predicted to be in employment by 2030. A combination of the increase in retirement age and rising costs of living have made it a necessity for individuals to stay in work longer. From a corporate perspective, the growing skills shortages in a range of sectors has also meant that employers are consistently seeking to attract and retain those in the latter stage of their professional career. More →

April 19, 2023

We shouldn’t be deterred by the wonky start to the circular economy

by Becky Gordon • Comment, Environment, Workplace design

We’re all familiar with the circular economy in some shape or form. We know the principles of recycling materials back into the original product to create a perfectly circular model of sustainability. But in practice, as architects and designers are finding, the development of the circular economy not quite so simple. Circular design is possible now, but we have to start with circles that are slightly wonkier than we might like. More →

April 10, 2023

IF AI can replace what you do without anybody noticing, the problem isn’t with the technology

by Mark Eltringham • Comment, Technology, Wellbeing

Perhaps the least surprising news from the current AI media frenzy is that Buzzfeed has already been using the tech to publish a lot of its stories. There’s an obvious response to this and it’s not about how amazing the AI is. If an artificial intelligence can write vast quantities of formulaic clickbait stories on your website without anybody noticing, then the problem is with your original approach to ‘content’ and how it’s consumed. More →

April 10, 2023

The allure of workplace bullshit

by Mark Eltringham • Comment, Wellbeing, Workplace design

Although the legend of Faust is one of the Germanic world’s foundational narratives, its archetypes and themes were already established by the time Goethe codified them in his 1808 play. They have since become universal. The idea that somebody would sell their soul to the Devil to gain something or rid themselves of unhappiness is as resonant now as it was in Renaissance Europe. It has inspired books films and artists to such an extent that its derivatives now have their own Wikipedia page.

April 7, 2023

The need for reimagination in an age of uncertainty

by Eugenia Anastassiou • Comment, Everything Omni

Since we are now very much in the age of uncertainty being the new certainty, with all the old playbooks out the window and no cookie cutter approach in the ways we work, since one size doesn’t fit all – what the hell do we do? Curl up in a ball and die? Go into panic mode and go around shouting ‘We’re doomed! We’re doomed’ manically? Or just ostrich the problem and hope it all goes away or at least reverts back to how it was before? More →