A bit of alien thinking on coffee and some other BS

A bit of alien thinking on coffee and some other BS

I’ve sometimes highlighted how our perceptions of the workplace are subject to an apex fallacy. The daily consumption of narratives about campuses, tech palaces and ‘cool’ design can obscure the fact that most people don’t experience this stuff in their daily lives. They work in adequate or possibly nice offices. Some in shabby offices or horrible offices. Many travel into work at the same time each day and sit with roughly the same people and do roughly the same things. They may work from home more frequently now, but they have a routine there too. Most will work in a mundane or nice home that mirrors the mundane office that awaits at the other end of the commute. More →

Workplace and property firms must wake up to the new era of networked businesses

Workplace and property firms must wake up to the new era of networked businesses

the networked workplaceWhile millions of words have been dedicated to the expected changes in post-Covid workstyles – how will people work, where will they work, how will they be supported – very little has been said about their employers: companies and corporations. Yet the anticipated changes to work and the workplace raise questions about the role of the company. Is it one just half of a transaction between employer and employee? Or is it something more? Indeed, what is the role of the company in the modern economy? Is the nature of the company likely to change? The answers could have a greater impact on workstyles than the pandemic. More →

Inclusive office design is essential if we want offices to be worth the commute

Inclusive office design is essential if we want offices to be worth the commute

Organisations now understand the immense potential for sustainable, inclusive office design, and people-centric real estate strategies to drive positive change and fuel growth.Corporate culture has fundamentally changed since the pandemic and with it, so has the way employees interact with the office. This has put leaders under pressure to create experiences for employees that complement, and in some ways even compete with, the comforts of home. Organisations now understand the immense potential for sustainable, inclusive office design, and people-centric real estate strategies to drive positive change and fuel growth. More →

Ten years of Insight and a few things I think I know (one of our most read pieces this year)

Ten years of Insight and a few things I think I know (one of our most read pieces this year)

This website started in late 2012 as a way for me to explore both a new media format and a new way of thinking about work and workplaces. I’d already been active in various roles in the workplace, design and facilities sector for twenty odd years, but needed a new challenge. And this was it. I was going for a ride with an idea to see where it went. More →

Tailored workplace management for modern organisations

Tailored workplace management for modern organisations

Workplace management used to be a secondary concern for organisations in the past, but it has now become a top priority.Workplace management used to be a secondary concern for organisations in the past, but it has now become a top priority. The COVID-19 pandemic has accelerated the process of digital transformation, leading to the implementation of new processes and technologies that focus on facilitating remote and at-home work. As a result of these changes, organisations have recognized the importance of finding a balance in their work environments. More →

Unpicking the retrofit enigma

Unpicking the retrofit enigma

We explore many of the issues around the crucial subject of retrofit in this supplement produced in partnership with BVNEarlier this year, a report from building consultancy Mace advocated for a retrofit first principle for buildings. The report highlighted how non-domestic buildings in the UK make up about an eighth of the country’s building stock but account for around a quarter of the country’s carbon emissions. The solution argued for in the report was to look at how best to retrofit around 3.5 million such buildings over the next ten years. We explore many of the issues around this crucial subject in this supplement produced in partnership with BVN. It represents both a snapshot of the current conversations about retrofit while pointing a way ahead. This one will run and run, but we need to get it right. More →

From the archive: The role of workplace design in employee engagement

From the archive: The role of workplace design in employee engagement 0

A new report certainly raises the question of what more can be done, including in terms of workplace design, to boost engagement levels amongst these employees

Originally published six years ago, this feature is currently the most read story ever on the website with around 50,000 readers. A global study by my own firm Steelcase has found that one-third of workers across 17 of the world’s most important economies are actually disengaged. The findings make worrying reading for employers around the world, as engagement is so demonstrably linked to business critical outcomes such as employee retention, productivity and even profits. It certainly raises the question of what more can be done, including in terms of workplace design, to boost engagement levels amongst these employees. More →

The final word on… workplace trends

The final word on… workplace trends

You would not believe the number of firms that ask us to publish a list of workplace trends each week. Or maybe you wouldYou would not believe the number of firms that ask us to publish a list of workplace trends each week. Or maybe you would, given the number that have appeared – and are appearing -elsewhere. Each firm perhaps convinced they are saying something original, unique or interesting, or maybe simply convinced they stand out in some way, while pushing the same timid, stale narratives about the workplace. They will proliferate over the next month or so at the turn of another year. More →

Manchester is now a major draw for office design firms

Manchester is now a major draw for office design firms

Way before the lockdown rewired the whole events scene in cities around the world, I was given a task by an old, now departed, friend. He wanted to explore the possibility of creating something like Clerkenwell Design Week in Manchester. The obvious problem was that, for some of its historic parallels, Manchester isn’t Clerkenwell and it certainly isn’t London. What it particularly lacked for this type of event was a hothouse of office design showrooms sharing space with a youthful community of architects and designers. The ecosystem for such an event didn’t really exist in the same way. More →

No one shouted stop, although we all should have seen it coming

No one shouted stop, although we all should have seen it coming

And No One Shouted Stop! seems to me to be an apt phrase to capture these post- pandemic times as we grapple with work and workplace dilemmas. It comes from the little-known but widely acclaimed book of the same name by John Healy. It is set over 50 years ago and it chronicles the decline of an Irish town. The book’s underlying narrative is a train crash happening in slow motion, people see it coming but nobody feels able to stop it. I sincerely hope that this will not prove to be the case for the world of commercial real estate as it grapples with hordes of tenants asking not just ‘where is my office?’ But ‘why do I need an office?’ More →

Want people to spend more time in the office?  Give them a little piece of home

Want people to spend more time in the office? Give them a little piece of home

For many people, a large portion of the day is spent at the workplace. In fact, the average person will spend 90,000 hours at work over a lifetime. The Covid-19 pandemic saw the typical ‘workplace’ setting change for many people, after businesses around the globe were forced to adjust to a ‘work-from-home’ model. Now, three years later, we are starting to see more employees return to the office, with large corporations including JPMorgan, Chase, Apple and Google all announcing plans to bring their workers back to base. More →

The challenge for fit-out firms is to deliver best value despite supply chain challenges

The challenge for fit-out firms is to deliver best value despite supply chain challenges

Whilst industry supply and demand dynamics may have found a level of equilibrium since the pandemic, geopolitical tensions, economic disruptions, and an unstable domestic policy environment continue to have an impact on the office fit-out marketThe past year has been a challenging one for London’s commercial fit-out market. Whilst industry supply and demand dynamics may have found a level of equilibrium since the pandemic, geopolitical tensions, economic disruptions, and an unstable domestic policy environment continue to have an impact. In tandem with this, the commercial fit-out market is adapting to changing needs; from accommodating hybrid working models to growing demands for sustainability and reuse, the workplaces of today are ever changing. More →