November 13, 2014

Case Study: AutoTrader motors into its new Manchester digital playground

by Mark Eltringham • Case studies, Facilities management, Technology, Workplace design

Even in the context of a rapidly declining print market, the decision to end AutoTrader’s 37-year history as a printed magazine was not an easy one to take. At its height, Auto Trader had a circulation of 368,000, but in June 2013 the final printed copy rolled off the presses and the business began its new incarnation as a purely digital platform. Of course, this transformation was a long time in the making and had actually begun ten years earlier. By the time the print room lights went out, all of Auto Trader’s revenues had not only migrated online, but experienced significant growth too. It is Auto Trader’s growth during this process of transformation that is considered so unique in the publishing world and is proof that the business’ aspiration to be at the forefront of the digital marketplace is not just a wide-eyed intention. The website boasts 11.5million unique users, carrying out more than 140 million searches across mobile, table and desktop devices and the business is set to launch an extensive TV advertising campaign on boxing day.

November 13, 2014

Workplace Week focuses on the office and individual productivity in all its forms

by Cathy Hayward • Events, Facilities management, Flexible working, Workplace, Workplace design

The holy grail of improving people’s productivity was the focus of this year’s Workplace Week, which took place last week from 3-7th November and raised more than £12,500 for Children in Need. The annual event organised by AWA and designed as a celebration of workplace innovation, included visits to 11 workplaces showcasing the latest techniques to get people performing at their very best, a day-long convention and a series of Fringe events. Andrew Mawson, who heads up AWA, opened the convention by setting the discussion in context. “We have maximised asset productivity by getting more people into buildings, and therefore working a building harder. But we need to focus on human productivity. If each organisation could make each person just 5 per cent more productive, that would have a major impact both on that organisation and the wider economy. In the knowledge economy we need to get the very best performance out of each and every brain on the payroll and to create the conditions that consciously support that.

November 12, 2014

2015 looks set to deliver lowest volumes of London office space in 20 years

by Sara Bean • Facilities management, News, Property

The total amount of office space under construction in central London is down to 7.7 million sq ft, with next year looking to deliver the lowest volumes of space in twenty years. However, according to the London Office Crane Survey, published by Deloitte Real Estate, 22 new schemes (2.1 million sq ft) have started construction in the last six months, almost double the volume of new space started compared to the previous six months. Steve Johns, head of City leasing at Deloitte Real Estate, said: “The sharpest rise in construction starts is in the City of London, where ten new office buildings are now underway. This includes over a million sq ft in the City core and over 500,000 sq ft in ‘tech city’, accounting for three quarters of the volume of space across all the new schemes we’ve recorded. The West End has also seen 10 new starts, adding 462,000 sq ft to the development pipeline, while Southbank, Midtown and Docklands have seen no new construction this survey.”

November 11, 2014

Current issue of Work&Place explores intersecting worlds of people, place and tech

by Mark Eltringham • Architecture, Cities, Facilities management, Technology, Work&Place, Workplace design

As we prepare the upcoming issue of Work&Place (don’t forget to subscribe on our homepage), a reminder that the September issue of Work&Place is available to download or view as a PDF or now in an online edition. Amongst this issue’s highlights are: Ian Ellison’s retrospective of last Summer’s Workplace Strategy Summit; Jim Ware offers up a case study of workplace transformation at NEF from the perspective of the firm’s CEO; Agustin Chavez and Laurie Aznavoorian consider how the workplace can help firms to manage knowledge; David Karpook meanwhile characterises the role of the facilities manager as akin to that of a stage manager; Wim Pullen explores the multi-generational workplace using empirical evidence; Erik Jaspers looks at how workers are colonising the world’s cities; Pawel Lenart and Dominika Kowalska report on how one specific country – Poland – has seen a transformation in the way it creates and uses workplaces over the past twenty years; and, on related themes Nancy Sanquist explains how IFMA is driving the agenda on urban FM and Charles Marks looks at how the UK’s regions are looking to capitalise on the Smart Cities movement.

November 7, 2014

The new issue of the Insight weekly newsletter is now available to view online

by Mark Eltringham • Facilities management, Newsletter, Property, Workplace design

The new issue of our weekly newsletter is now available to view online. With an unmistakable focus on workplace design, this issue sponsored by Fresh Workspace, sees Tony Ash of Vitra UK question why the Government isn’t doing more to curb the furniture copycats who brazenly steal other people’s intellectual property; Alison Kitchingman of Milliken looks at how architects and designers have used organic design to reflect the way people actually move around a building; Justin Miller of Wellworking considers a startling 20 percent leap in the number of people reporting musculoskeletal disorders in the UK; Anna King looks back on Orgatec and its key themes; Sara Bean reports on the rapidly declining availability of Grade A commercial property across the UK; and Mark Eltringham considers the science behind what makes offices so motivating for people. If you don’t already receive a copy, please sign up using the simple subscription form in the right hand sidebar and don’t forget to follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

November 6, 2014

Nationwide availability of office space declining at fastest rate since 1990s

by Sara Bean • Facilities management, News, Property

The availability of office space across the country has declined for the sixth consecutive quarter and at its fastest pace since the late 1990s, according to the latest RICS Q3 Commercial Market Survey. One in five said more than 10 per cent of office space in London is now earmarked for residential conversion. Twenty per cent of respondents report that a rise in transactions of commercial properties being sold with Permitted Development Rights (PDR) had led to more than 10 per cent of available commercial properties being earmarked for conversion into residential use. At the same time, over half (51%) of surveyors reported a growth in demand for office, industrial and retail space, with two thirds suggesting that if PDR exemptions are not extended then the availability of commercial properties will fall further. Demand for commercial space has risen across the whole of the UK, with 32 per cent saying availability across office, retail and industrial properties had fallen, while demand has risen to a net balance of 44 per cent. More →

November 5, 2014

Failure to adopt strategic facilities management costs UK £1bn annually

by Mark Eltringham • Facilities management, News, Public Sector

A new report from the Royal Institution of Chartered Surveyors (RICS) claims that over a quarter of UK organisations are failing to adopt a strategic approach to facilities management. For those firms without this approach, the annual average cost is calculated by the report’s authors as £120,000, suggesting a total cost to the economy of nearly £1 billion. The claim is based on a study of around 700 organisations in both the public and private sector and across a range of organisational types and sizes. Around half of those with a ‘dedicated FM programme’ said that doing so had saved their organisation money, 59 per cent reported an increase in productivity, a fifth (21 percent)reported a drop in absenteeism and nearly half (49 percent) claimed it had made them more attractive to customers. The best results were recorded in the public sector with 70 per cent saying strategic facilities management had increased productivity and 71 percent claiming they had seen an increase in employee engagement.

November 4, 2014

Built environment argues economic benefits of meeting climate change challenge

by Sara Bean • Environment, Facilities management, News

Following the publication of the latest Intergovernmental Panel on Climate Change (IPCC) report, warning about the effects of global climate change; the chief executives and senior leaders of 18 major businesses in the construction and property sector have written an open letter, published in The Daily Telegraph to highlight the economy opportunity presented by climate change and to defend the UK’s ground breaking Climate Change Act. In the letter, which includes signatories from Land Securities Group, BAM Construct and Balfour Beatty, the leaders warn that “undermining of the Climate Change Act is deeply unhelpful, and creates uncertainty”, and that “it should continue to be the central framework against which to deliver clear and consistent policy. It states: “Our businesses are convinced that Britain can and should be a world leader, and that far from being a burden to UK Plc, clear commitment to tackling climate change will open up opportunities for businesses both at home and abroad.”

November 3, 2014

More London convention one of highlights of Workplace Week, which starts today

by Sara Bean • Facilities management, News, Workplace design

More London convention highlight of Workplace Week

PwC More London Offices

Tours of Google, Mintel and Lloyds of London are just some of the highlights of Workplace Week, the annual week-long celebration of workplace innovation which starts today. Organised by AWA to raise money for Children in Need, the inaugural Workplace Week in 2009 happened after Andrew Mawson, AWA’s managing director, had the idea for a workplace-related event raising money for the charity. This year’s week includes a programme of 90 minute ‘working workplace’ tours involving some of the UK’s most innovative workplaces; including Google, Mintel, Innocent Drinks, BDO, Edelman, Lloyds of London, Guardian Newspapers, CBI, Invesco, Prostate Cancer, and PWC Embankment Place. The week will also feature a one-day convention at PWC’s More London office near London Bridge on Thursday 6 November entitled, ‘the Work/place Revolution….taking human performance to new levels’. The focus here will be on taking human performance to new levels, with a range of speakers offering case studies, insights and new research. More →

November 3, 2014

BIM adoption set to soar in UK and US over next two years, claims report

by Mark Eltringham • Architecture, Facilities management, News, Property, Technology, Workplace design

Building owners are embracing building information modelling (BIM) as a powerful technology benefitting the design process, managing project schedules, controlling costs and minimizing project errors, according to the recent McGraw-Hill Construction SmartMarket Report “The Business Value of BIM for Owners”. The latest report focuses on the business value of BIM from the perspective of building owners in the United States and United Kingdom for whom the technology has been deployed. Initially adopted as a design tool and later evolving into an important tool for contractors, its adoption among building owners is expanding, the report claims, and that building owners are becoming more directly involved as “their power is even greater to align BIM use with their specific goals, engage more effectively with all stakeholders and extend the value of BIM beyond construction into facility management.” The study claims that 40 percent of US owners and 38 percent of UK owners expect that more than 75 percent of their projects will involve the technology in just two years.

October 29, 2014

The business case for green building widens to cover wellness and productivity

by Alison Kitchingman • Comment, Environment, Facilities management, Workplace design

The debate about the economic, commercial and social benefits of green building design continues to evolve rapidly. Where once it was primarily focussed on environmental issues and related cost savings, the world’s major champions of eco-building are now making the case for sophisticated building design that has a broader range of benefits for organisations and individuals. The most significant report in this regard for some years has just been published by the World Green Building Council (WorldGBC). Its study Health, Wellbeing and Productivity in Offices: The Next Chapter for Green Building offers “overwhelming evidence” for the ways in which office design significantly impacts the health, happiness, wellbeing and productivity of people.The report covers a wide range of that influence the wellness, job satisfaction and performance of office workers. It identifies the ways in which these undoubted benefits add a new layer of sophistication to the case for organisations to invest in better, healthier and greener buildings.

October 24, 2014

No natural light in almost half of European offices, finds report

by Sara Bean • Environment, Facilities management, Flexible working, News, Workplace design

Almost half (42%) of European office employees have no natural light in their working environment, over half (55%) don’t have access to any greenery and 7 per cent have no window in their workspace. Yet according to the findings of The Human Spaces Report, commissioned by Interface and led by Organisational Psychologist Professor Sir Cary Cooper, European employees who work in environments with natural elements report a 13 per cent higher level of well-being and are 8 per cent more productive overall. With nearly two-thirds (63%) of EMEA office workers now based in either a town or city centre and spending on average 34 hours per week in the office, their interaction with nature is becoming increasingly limited. Yet despite city dominated lives, the research found workers have an inherent affinity to elements that reflect nature. Flexible working was a surprisingly low preference, with just 11 per cent of workers choosing a space that suits their needs as their productive way to work.. More →