From the archive: The role of workplace design in employee engagement

From the archive: The role of workplace design in employee engagement 0

A new report certainly raises the question of what more can be done, including in terms of workplace design, to boost engagement levels amongst these employees

Originally published six years ago, this feature is currently the most read story ever on the website with around 50,000 readers. A global study by my own firm Steelcase has found that one-third of workers across 17 of the world’s most important economies are actually disengaged. The findings make worrying reading for employers around the world, as engagement is so demonstrably linked to business critical outcomes such as employee retention, productivity and even profits. It certainly raises the question of what more can be done, including in terms of workplace design, to boost engagement levels amongst these employees. More →

From the archives: Is this the missing piece of the facilities management puzzle?

From the archives: Is this the missing piece of the facilities management puzzle? 0

facilities managementThe IFMA Foundation Workplace Summit of summer 2014 felt like an optimistic time for facilities management and the workspace industry. Heavyweights from the sector were asking searching questions about our organisational contribution, with thankfully less of the internally focused, debate-free hubris typical of much of the industry narrative. The newly announced (and now evidently historical) collaboration between BIFM and CIPD was in full swing, endorsed by social media savvy Twitterati under The Workplace Conversation banner. More →

C-suite reskills to face challenge of disruption

C-suite reskills to face challenge of disruption

c-suiteAn emerging super-group of employees and consumers in the UK is adding intense pressure to already challenged C-suite leaders who are navigating tough economic, technological and geo-political environments – further threatening company growth, a new Accenture (NYSE: ACN) study finds. With nearly three-quarters (73 percent) of these powerful stakeholders believing they have the potential to destroy company value in the long term, the C-suite understands the need to respond. More →

The impact of technology, cyber-risk and the future of corporate real estate

The impact of technology, cyber-risk and the future of corporate real estate 0

It’s no surprise to say that technology is having a significant impact on the workplace and the use of corporate real estate. The fast pace of change has seen technology impact all aspects of business, government and culture, as well as personal life, with a constant flow of new innovations and solutions helping us to do things more quickly and efficiently. Equally, technology also provides a challenge to business and, more specifically, corporate operations, with a whole array of disruptive technologies.

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The Genesis of ideation and the places we go to have our best ideas

The Genesis of ideation and the places we go to have our best ideas 0

Picture1Because collaboration, creativity and innovation are increasingly perceived as key objectives and differentiators of performance, the genesis and mechanisms behind ideation and creativity are an an integral part of both business and personal development. As a consequence, there is growing interest in the way the physical attributes of work settings may influence or even trigger creative behaviour. The cliché of the shower as one of these favourite places comes to mind and yet experience does show that the idea of seeking a setting, a “zone” if you will, for a specific purpose is intuitively right. This needn’t be a retreat or cocoon, as is often assumed, but can also be a crowded, busy, noisy place, which might explain why so often the most animated work conversations move out of the office shop into the coffee shop. Equally, highlight events or special meetings tend to be held in a “venue’, often dressed for the occasion.

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The main challenge of modern working life: finding the place just right to meet

The main challenge of modern working life: finding the place just right to meet 0

Every physical setting sends distinct signals to meeting participants – signals that set the tone and provide a context for the conversation, even when they are subtle or not in anyone’s conscious awareness.  You understand instinctively that the place where a meeting occurs has an impact on the nature of the conversation. Just imagine the difference between a conversation around a large formal conference table with expensive executive chairs and one that takes place in an informal employee lounge, with the participants seated in a circle on soft bean-bag chairs. More →

Work&Place new issue showcases most informed and challenging workplace thinking

Work&Place new issue showcases most informed and challenging workplace thinking

The new issue of Work&Place has been published and is free to read on the journal’s new website. Its overall readership is now around 100,000, including in the new Spanish language edition, so it’s not just more accessible, it is even more influential. The journal continues to explore the most cutting-edge ideas surrounding the physical, digital and cultural domains in which we work. The convergence of these elements of the workplace define the greatest challenges we face in the workplace of the early 21st Century. Some of these are addressed in the features included in this edition.

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The world converges on the new issue of Work & Place

The world converges on the new issue of Work & Place

We have published the new issue of Work & Place Journal and it’s our biggest and best yet. Sponsored by Steelcase, Liquidspace and The United Workplace, the new issue will shortly be published in its Spanish language version. Its overall readership is now nearly 100,000 so it’s not just bigger and better, it is even more influential. I would sum up its core theme as convergence. The essential idea behind this is the lack of any sort of meaningful distinction in a traditional sense between the physical, digital and cultural workplaces. These were once pretty clearly demarcated spheres of personal and organisational influence. Their overlap and integration define the greatest puzzles we face in the workplace in the early 21st Century. Some of these are addressed in the features included in this edition of Work & Place. They include Despina Katsikakis looking at what the idea of flexibility means, Neil Usher gets back to basics with his take on the elemental workplace, Beatriz Arantes tears down the barriers to creativity, Christine Kohlert and Scott Cooper offer their take on creative work, Rob Leslie-Carter offers a considered perspective on the current status of artificial intelligence and automation and Aki Stamatis considers the right to disconnect that is now becoming a global problem with local solutions More →

Review: ushering in a new era for the coworking phenomenon

Review: ushering in a new era for the coworking phenomenon 0

Ramon Suarez has produced a very practical book, based on his own experience as one of the pioneers of coworking. And let’s be clear – it is coworking (not “co-working”; there is no hyphen), as Suarez explains, “a coworker (a member of a coworking space) is not the same as a co-worker (somebody who happens to work for the same company or in your same office)”. On his business card, Suarez describes his role as “Serendipity Accelerator”- you will understand that if you read the book. Suarez differentiates coworking from its many (and mostly false) aliases. Shared offices may be collaborative, but do not provide the network of people found in a good coworking space. Networked offices, where more than one company shares space and may collaborate, “come close” to coworking. Hacker & Maker spaces, Accelerators, Incubators and Cafes are similarly differentiated.

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How smart workplaces increase performance and attractiveness 0

The workplace can and should be used as a strategic tool to support work and cooperation, to shape the experience of the brand and to produce competitive advantage for the organization. Even when not used as a strategic tool the workplace still affects all these parts and there is always a risk that the workplace has instead a negative impact if we are not aware of the relationship and really use workplace as a strategic tool to affect attractiveness, productivity, efficiency and sustainability. The workplace makes a great difference and it is becoming an important differentiator between successful and less successful organizations. I also strongly believe that the workplace management area is a key for us in the FM industry to bring FM to a higher level, to shift from cost focus to more value focus, and this is something we need to do together within the FM industry and we really should take the driver’s seat. But, let’s start from the beginning.

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Neuroscience: the next great source of competitive advantage

Neuroscience: the next great source of competitive advantage 0

The average worker is interrupted or distracted every three minutes and it takes them fully twenty-three minutes to return to a task after being interrupted. Office workers are overwhelmed by distractions, due mainly to a lack of understanding of how to manage attention. Distractions and the inability to focus negatively affects productivity, engagement, wellbeing and overall performance in organisations. We long to be more effective, but the harder we try, the more tired our brains become. Attention meltdowns are epidemic because workers do not understand what attention is, how to manage it or have access to the best places to support their tasks. In workplaces throughout the world scenarios of near constant distraction have become the norm, to such an extent that often people do not even feel compelled to comment on them and their consequences.

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Sky Central + Dealing with noise at source + The detoxified workplace 0

Organisations are encouraged to “detoxify” their work environments In this week’s Newsletter; Neil Usher describes the vision behind Sky Central’s new activity-based workplace in London; and Mark Eltringham argues the European Display Screen Equipment Regulations are no longer fit for purpose. CRE’s attempts to advance corporate strategic goals often take a back seat to cost savings targets; the Hushme voice masking device for mobile phones promises a quieter office; and organisations are encouraged to “detoxify” their work environments to improve employee wellbeing. Why employees are prepared to move jobs if employers fail to offer flexible work; a quarter of people with money problems say it undermines their work performance; and the World Economic Forum cites unregulated technological progress as one of the greatest threats to work. Download our Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.