Smart technology needs to start with people if it wants to get smarter

Smart technology needs to start with people if it wants to get smarter

A wood carving of a blank, slumped person sitting at a desk with a laptop to depict the dehumanization potential of smart technology“My engineering students had come to class with technology on their minds.” So says artist and design researcher Sara Hendren, author of What a Body Can Do: How we Meet the Built World. It’s a fascinating book in which she consciously pushes back against the prevailing narrative that so-called smart technology has a fix for every problem. As a professor teaching design for disability at Olin College of Engineering, Massachusetts, Hendren draws attention to the assumptions that drive normative behaviours to define what is a ‘problem’ in the first place. More →

Is the workplace experience shaped more by maintenance or by design?

Is the workplace experience shaped more by maintenance or by design?

The workplace experienceWhat has resilience got to do with the workplace experience? It is a word that has been used a lot recently as the great British public has demonstrated massive amounts of resilience in coping with Covid-19, fuel shortages, worries about food availability and a massive shift in how we work. So what is it? The dictionary gives two meanings: firstly the capacity to recover quickly from difficulties, i.e. toughness. And then secondly, the ability of a substance or object to spring back into shape; elasticity – like nylon for example.   More →

All we are saying is give lease a chance

All we are saying is give lease a chance

The lease of office fit-out elements looks like a no-brainer for a number of reasons. But is the sector ready to embrace them?By their very nature, trends come and go. What we are now seeing with sustainable, responsible product and material sourcing goes way beyond trend or fad, of course, and in recent discussions we’ve had (and we’ve had quite a few) on the subject, the question of furniture as a service or a furniture lease model has arisen on a number of occasions. So often, in fact, that we decided we should look deeper into the subject, to ascertain its pros (and cons) and to decipher whether this is merely a hypothetical – certainly at any large scale – that the industry would like to adopt or is a very real here and now. More →

Urban design can make people less likely to use public spaces

Urban design can make people less likely to use public spaces

urban designUrban design campaigns are usually sold to local residents as a way to improve their daily lives. Design elements – from lighting systems to signs, benches, bollards, fountains and planters, and sometimes even surveillance equipment – are used to refurbish and embellish public spaces. Designers refer to these elements as “urban furniture”. And the projects they’re used in are usually aimed at increasing social interaction, heightening safety, improving accessibility and generally making life in the city better. More →

The constant craving to put numbers on working relationships

The constant craving to put numbers on working relationships

The answer to the great question of life, the universe and everything is not 42, as you may have been led to believe. It’s 1/137 (or near enough). This is the greatest of the two dozen or so universal constants. According to current thinking, without the physical and quantum relationships it describes, the universe as we know it could not exist. More →

Works roundtable explores the changing face of wellbeing and how to deliver it

Works roundtable explores the changing face of wellbeing and how to deliver it

we looked to lift the lid on the strategies used to foster wellbeing, productivity, and employee satisfaction in the workplace

The first day of Clerkenwell Design Week also marked the first birthday of Works, and we celebrated with a number of industry friends at the Goswell Road showroom of Andreu World. Before we could enjoy a birthday drink, however, we had to earn it, and did so by hosting a panel discussion on the subject of Designing Wellbeing at Work. Together with our elite panel of industry greats – comprising Alice Aldous – Associate at Squire and Partners, Beatriz Gonzalez – Director at Scott Brownrigg, Chris Crawford – Studio Director and Senior Associate at Gensler and Alejandro Pardo – North Europe Area Manager for our generous hosts, Andreu World – we looked to lift the lid on the strategies used to foster wellbeing, productivity, and employee satisfaction in the workplace. More →

You might be working with a narcissist and not know it

You might be working with a narcissist and not know it

narcissistHave you ever had the feeling that some of your colleagues are working only for themselves, and are not true team players? If your answer is yes, then it is possible that you are working with a narcissist. Narcissists have a heightened sense of what they are entitled to and have a constant need for attention and admiration. They are arrogant and see themselves as superior to others. More →

The current issue of IN Magazine plus a special edition of Works

The current issue of IN Magazine plus a special edition of Works

Here's the new digital edition of IN magazine, a printed magazine written, illustrated and designed by humans (and one AI)We learned recently that our website is one of the many that has been used to train Google’s AI, the very thing that would supplant us. We’re not alone in that of course, but we are flattered and appalled to discover we are fairly high up the list, so obviously doing something right as far as Google is concerned. Advertisers and sponsors, please contact us in the usual way. Anyway, never mind that bollocks, here’s the new digital edition of IN, a printed magazine written, illustrated and designed by humans (and one AI).  More →

The five ages of the office and the man who shaped the way we talk about them

The five ages of the office and the man who shaped the way we talk about them

Pioneering SAS office complex in StockholmThe office has passed through five ages. The ‘coffee houses’ of the 17th century, yielded to the ‘clerical factories’ of the 19th as machines revolutionised work. After the Second World War, the ‘corporate offices’ of global corporations and William Whyte’s Organization Man dominated the scene. Following the launch of IBM’s PC in the early-1980s, we saw the rise of ‘digital offices’ in the 1990s, complete with internet, email and social media. And for the past few years we have been moving inexorably towards the latest age: ‘network offices’. Each age was shorter than its predecessor: both the digital and network ages began less than a career span ago. More →

“Flexible working has been introduced very inflexibly”: IN conversation with Jeremy Myerson

“Flexible working has been introduced very inflexibly”: IN conversation with Jeremy Myerson

Jeremy Myerson in conversation about his new book, an inflexible form of flexible working and a great relearningOne of the latest people to invent activity-based working is a sociologist, who combined it with the similarly familiar hub and spoke office model on her substack as a solution to the Great Office Problem and as a way of implementing flexible working. She’s not the first and is a less surprising pioneer of a decades old model than some other people who should really know better. That includes an architectural practice who came up with the idea earlier this year and whose name escapes me. More →

Workspace Design Show returns (and so do we)

Workspace Design Show returns (and so do we)

A few of you may already know this story. It was some 15 months ago and three old friends met up for the first time in quite a while (well, we had been through lockdowns etc). Having caught up with each other’s news, the subject turned to industry journals, what the three friends felt the market was missing and the possibility of collaborating in the not too distant future. That conversation occurred at the inaugural Workspace Design Show – which the three amigos were all hugely impressed by. The result of that conversation (and a few more chats and meets, of course) is Works. So, here we are, all those months later, pulling together a preview of the 2023 edition of WDS, which – we’re delighted to say – we’re very much a part of. And we don’t just partner with any one, you know. More →

Childhood’s end for work and the need for a grown-up conversation about it

Childhood’s end for work and the need for a grown-up conversation about it

Arthur C Clarke’s finest novel Childhood’s End is the story of an Earth that is invaded by a force of alien Overlords. This is not a destructive colonial invasion, which is why there’s no Hollywood blockbuster in the tale, but a seemingly benevolent intervention which ushers in a golden age for humanity. Although humankind initially does not get to meet the Overlords in person (for reasons I won’t give away here), the aliens unite the world’s governments, eradicate crime, conflict and the nation state and do away with the need for creativity and hard work. It is the literal end of history.

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