February 7, 2015

The latest Insight newsletter is now available to read online

by Sara Bean • Facilities management, Flexible working, Newsletter, Technology, Wellbeing, Workplace, Workplace design

In this week’s issue; the UK takes a leading role in the development of the Internet of Things and the government publishes a guide to digital economy clusters; news that Europe’s commercial property market ‘sizzled’ during 2014 while a report suggests city leaders are the main obstacles to the implementation of urban infrastructure. Mark Eltringham derides more attempts to define the workplace of the future; Sara Bean warns that employers need to consider whether their workplace has an inclusive design; and as the winners of the first ever employee engagement awards are announced research reveals the cost of disengaged employees. Sign up to the newsletter via the subscription form in the right hand sidebar and follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

February 6, 2015

Winners announced for first ever employee engagement awards

by Sara Bean • News, Wellbeing, Workplace

Hotel management company The Dorchester Collection has picked up The Investors in People Company of the Year Award, in the inaugural Employee Engagement Awards. Although awards programmes are as much about marketing and revenue as recognising talent and achievement, it’s clear that the launch of the first ever awards that recognise employee engagement reflects a growing realisation by employers that it’s an area to be taken seriously. As the economy improves, the labour market grows more competitive and businesses have to offer and be seen to be doing things differently, to create an engaging and rewarding working environment. Other notable winners include The University of Sheffield, which won the Wellness Award and Transport for London, for Project of the Year Award (Public sector).

February 4, 2015

Employers fail to design inclusive workplaces for disabled jobseekers

by Sara Bean • Facilities management, Legal news, News, Workplace, Workplace design

Organisations that claim to be equal opportunities employers need to consider whether their workplace has an inclusive design. According to research commissioned by the Recruitment Industry Disability Initiative (RIDI) there is a significant disparity between the perceptions of candidates and recruiters in terms of the provision of ‘reasonable adjustments’ to accommodate disabled job seekers – a legal requirement under the Equality Act 2010. Despite the fact that 82 percent of recruiters claim reasonable adjustments are made to cater for disabled jobseekers, 58 percent of candidates say that no such adjustments exist. The research also found that up to 37 percent of disabled candidates have been discriminated against during recruitment, while 82 percent have reported a negative experience with a recruitment consultancy, which they attribute to a lack of knowledge of disability issues.

February 4, 2015

Flexible workers returning to the office to re-engage with employers

by Mark Eltringham • Flexible working, News, Workplace, Workplace design

Research by office furniture maker Steelcase claims to show that the cost of disengaged employees is having a major impact on the performance of businesses. As a result many are now encouraging staff to spend more time in the office and working alongside colleagues as a way of re-engaging them. The report claims that in the UK only 83 percent of employees say they are disengaged at work with just 17 percent claiming to be actively engaged, compared to 30 percent in the US. This level of disengagement should be of serious concern for organisations, according to Catherine Gall, Director, Design Alliances for Steelcase.”Speaking at the HR Directors summit in Birmingham this week, she said: “The impact of employee engagement – or the lack of it – cannot be underestimated. It is a global issue and is affecting a wide range of companies.”

February 2, 2015

Staff calling in sick could be a symptom of management malaise

by Sara Bean • Comment, News, Wellbeing, Workplace

If your office seems strangely quiet this morning it might be due to the fact today is ‘national sickie day’. The first Monday in February is the day of the year which traditionally sees the highest number of workers calling in sick. It’s been argued that many of these people could in fact be looking for a new job, but whether your staff are sick or on a job interview, these absences may be indicative of a deeper problem, and it in all probability lies with the quality of their managers. According to recent research, one in seven people (16%) have had to take sick leave due to a bad manager and a fifth of people would turn down a job offer if their new manager had a bad reputation. The research also found that those who find themselves being poorly managed are more likely to take radical action and leave a job than tackle the issue with their HR department.

January 30, 2015

Political focus on regulation misses real workplace issues, says CIPD

by Sara Bean • Legal news, News, Workplace

One of the key policies of the Coalition Government is its Red Tape Challenge, intended to ‘roll back’ as many ‘restrictive’ employment regulations as possible. Such deregulation has been lambasted by the Labour party for its negative effect on employer / employee relations and workplace performance. As the parties gear up for the election May this argument looks set to intensify. Yet according to a major new report from the CIPD, Employment Regulation and the Labour Market, neither approach is likely to have any impact on UK labour market outcomes, suggesting there isn’t a case for the next Government to either deregulate or strengthen employment rights. Instead, the CIPD is urging policymakers to focus efforts on improving productivity through a much stronger focus on workplace practices, increasing awareness of existing rights and enforcing them more effectively.

January 29, 2015

Wellness programmes may be causing more problems than they solve

by Mark Eltringham • Knowledge, News, Wellbeing, Workplace

Far from making employees healthier, a corporate focus on their wellness may actually be making them unhappier and more prone to illnesses. That is the conclusion of a new book published by two researchers at Cass Business School and Stockholm University. In the book, The Wellness Syndrome, the authors Andre Spicer and Carl Cederström claim that the fixation with monitoring wellbeing and initiating wellness programmes may be having the obverse effect to that intended. The book argues that an obsession with wellness obliges some people to pretend to be happy at work, even when they are not and that the pressure to fit with a corporate notion of what constitutes a ‘well’ person makes them depressed and anxious that they will be labelled by their employer and colleagues if they don’t fit an ideal.

January 28, 2015

Employers over-estimate levels of staff happiness and engagement

by Sara Bean • News, Wellbeing, Workplace

Nearly half (46%) of employers believe their company is a great place to work compared with less than a third (31%) of staff, and UK staff have alarmingly low energy levels, a new survey has revealed. The data from MetLife’s UK Employee Benefits Trends Survey shows how highly employers rate recruitment and retention. Forty percent of UK companies say they will be affected by talent shortages over the next year and their key benefits challenges are retaining (41%) and hiring talent (37%). However, the greatest recruitment and retention challenge is the gap between employer and employee views. Although 32 percent of employees say they are loyal to their employer – just 22 percent believe their employer is loyal to them. In contrast 39 percent of employers’ believe their employees are loyal and 40 percent believe they are loyal to employees.

January 28, 2015

Digital revolution continues to transform the way we work

by Mark Eltringham • Facilities management, Flexible working, Technology, Workplace

The full extent of the way digital technology is transforming British working life is apparent in new research published by Brunel University. The study – essentially a snapshot of the digital revolution in 2015 – found that 98 percent of the 830 businesses surveyed have a website, 8 in 10 manage finances online, 53 percent provide flexible working and 63 percent see innovation as a way to improve customer satisfaction. However, the study also reveals a major gulf between big business and SMEs, with larger firms significantly more digitised than their smaller contemporaries. This raises concerns over the preparedness of the SME sector at a time when the Government’s growth agenda has prioritised nurturing and supporting new and evolving enterprises – and for whom the digital battleground has broken down traditional barriers to entry.

January 27, 2015

Employers need to do more to attract and train older workers says REC

by Sara Bean • News, Workplace

Employers need to provide more training opportunities for older workers and how they advertise jobs to attract recruits over 55, according to the results of a survey issued by the Recruitment and Employment Confederation (REC). Asked to identify the most important change businesses should make to encourage applications from jobseekers aged 55 and over, almost four in ten (37%) respondents highlighted issues around advertising, while a third (34%) indicated that they should be providing more opportunities for older workers to upskill or reskill. Twenty percent said that businesses need to be more careful with language used in job adverts while 17 percent said that hirers need to look beyond posting jobs exclusively online. Evidence for the business case for retaining, retraining and recruiting older workers will be published by the Department for Work and Pensions in March.

January 23, 2015

Good communication is essential to ensure workplace health and safety

by Mike James • Comment, Facilities management, Legal news, Wellbeing, Workplace

Last week the HSE marked its 40th anniversary with a series of warnings about the continuing importance of maintaining health and safety. While the number of people killed at work has fallen dramatically since the HSE was launched, it’s important employers don’t get complacent. A lack of education among the workforce about the adequate measures to take when considering health and safety can still make a huge difference. Good communication is vital, so provide in depth, yet cohesive and easy to follow Health and Safety guides, including useful information like fire blanket locations, fire exits, what to do in an emergency and emergency phone numbers which are handed out to all employees. Regular talks about the importance of health and safety should be conducted every few months to reiterate health and safety messages.

January 21, 2015

Unhappy Gen Y talent will move on this year, if you fail to keep them engaged

by Julia Lindsay • Comment, Flexible working, Workplace

The January Blues can be a major headache for employers, as it tends to be a time when staff consider moving on. In fact, more than a third of UK workers are already planning to change jobs at some point in 2015.[1] Factors including low motivational levels and the feeling of a need to take action combine to provide favourable conditions for job movement among employees. Keeping Generation Y talent is a particular area of concern for management, with a recent study revealing over half of these employees will expect to have moved on from their current employer within two years.[2] The fact is that Gen Y employees are simply not prepared to stay in jobs that make them unhappy.