November 7, 2014

Worldwide fall in levels of trust by employees in their workplace leaders

They say a fish rots from the head, and with overwhelming evidence this week that workplaces are torn by backbiting, lying and bitching, a global analysis on workplace trust reveals a deterioration in the levels of trust employees have for their bosses. Interaction Associates annual workplace trust research, Building Workplace Trust 2014/15, found that more than half of the people surveyed gave their organisation low marks for trust and effective leadership. More than half of the 500 people surveyed at companies worldwide, give their organisation low-to-poor marks for trust and effective leadership. When asked to rate the statement “Employees have a high level of trust in management and the organisation”, just four out of ten agreed. The majority (58%) found their organisation lacking, and in fact, trust may be going from bad to worse at many organisations, as a quarter (26%) of those surveyed say they trust their boss less this year than in 2013.

November 6, 2014

Unethical behaviour at work may reflect a blame culture with little trust or integrity

by Sara Bean • Comment, Wellbeing, Workplace

In the same week Mind revealed that many workers are reluctant to admit to feeling stressed, comes data which shows high levels of unethical behaviour in Britain’s workplaces. And the two pieces of research are not unrelated. In a survey of over 1,600 managers by the Institute of Leadership & Management (ILM), almost three quarters (72%) had witnessed employees lying to cover their mistakes, with the same number reporting their colleagues cut corners and delivered substandard work. A further 68% had seen people badmouthing team members behind their backs. The fault lies in workplaces that foster a blame culture, where staff are worried about owning up to mistakes. This causes undue stress and people taking a combative, rather than collaborative approach. The findings formed part of ILM’s ‘The truth about trust’ report into trust and integrity in the UK workplace, which highlights the business benefits of high-trust high-integrity working environments. More →

November 6, 2014

Two new reports claim firms and employees are out of step on flexible working

by Mark Eltringham • Flexible working, Legal news, News, Workplace

The two latest stones to be tossed into the flexible working maelstrom in the hope of creating a ripple both suggest that employers are out of step with the expectations of their staff when it comes to working hours and conditions. The CIPD launched a new report Getting Smart About Agile Working, at the start of its annual conference in Manchester on 5 November which claims that a third (35 percent) of employees would like to change their working arrangements with nearly half (43 percent) saying they would most like to change the start or finish time of their working day. Meanwhile a separate report from BUPA claims that half of employees of SMEs think their employees underestimate the part that benefits including flexible working have to play in the overall feel of the company, and a similar number (51 percent) believe that not offering such benefits damages an employer’s attractiveness to new recruits.

November 5, 2014

More than half of workers report feeling stressed, but most keep it secret

by Sara Bean • News, Wellbeing, Workplace

New research by Mind to mark today’s National Stress Awareness Day has found more than half of workers (56%) say they find work very or fairly stressful; citing excessive workloads (52%), frustration with poor management (54%), not enough support from managers (47%), threat of redundancy (27%) and unrealistic targets (45%) as key stressors. The YouGov survey of over 1,250 people in Britain found that workplace stress is impacting on other areas of people’s lives, more so than debt or financial problems (38%), health (29%) or relationships (20%). One in five (20%) said it had put a strain on their marriage or relationship with significant other, while 11 per cent had missed important events such as birthdays or weddings. Stress was also having a physical impact, with 53 per cent agreeing that it affected their sleep, 22 per cent their appetite and 27 per cent their physical health. The research also revealed that mental health at work is still a taboo. Nearly a third (30%) of respondents said they wouldn’t be able to talk openly with their line manager if they were stressed.

November 5, 2014

Employers warned that landmark legal decision could cost them dearly

by Sara Bean • Legal news, News, Workplace

A ruling by the Employment Appeal Tribunal (EAT) is significant and could be potentially financially crippling, employers have been warned, following yesterday’s ground-breaking decision by the EAT to uphold an earlier Employment Tribunal’s decision that both compulsory and voluntary overtime must be included in addition to basic salary for the purposes of calculating a worker’s holiday pay. According to Shivali Chaudhry, an Employment solicitor at law firm Hamlins LLP: “Not only will employers have to increase the amount of holiday pay they pay workers to take into account all overtime, they may also face historic underpayment liabilities going back up to 16 years in respect of some workers.” However, Mike Emmott, Employee Relations Adviser at the CIPD says the ruling still leaves much to be resolved – particularly on the issue of backdating. He said: “The ruling means that employers will have to change how they calculate holiday pay in future to take account of voluntary overtime. However it does seem to have limited the scope for substantive retrospective claims, which was the biggest concern in terms of possible costs for employers.” More →

November 4, 2014

Badmouthing, arse-covering and bluff are main unethical behaviours in workplace

by Mark Eltringham • Knowledge, News, Workplace

A new report from the Institute of Leadership and Management reveals the most common unethical behaviours displayed by employees in the workplace. Unsurprisingly they form a catalogue of low-level, generalised obfuscation, bluff, blame-shifting, bullshit and outright lying that will be very familiar to many people. The three most cited unethical behaviours according to the survey of 1,600 managers are cutting corners (72 percent), lying to cover one’s own mistakes (72 percent) and badmouthing colleagues (68 percent). People are, unsurprisingly, also prone to pass the buck when they miss deadlines (67 percent), cover up for the mistakes of colleagues (63 percent) and pinch low value items from work (52 percent). The ILM claims in its ‘The Truth About Trust’ report that these behaviours arise from a miasma of misunderstanding of what might be considered unethical behaviour, although equally they could just be things that people do if they think they can get away with them.

November 4, 2014

New CBRE report claims to debunk multi-generational workplace myths

by Mark Eltringham • News, Workplace, Workplace design

Age is less of a factor than widely thought when it comes to workplace preferences in the US, according to a new report by CBRE Group. The study, Designing the office of the future? Don’t plan it around (what you think you know about) US millennials, is based on aggregated workplace strategy surveys from more than 5,500 office workers across a number of sectors. It found that, while current assumptions about the multi-generational workplace and millennials are driving the design of many offices today, there is actually little difference in preferences between millennials, Generation Xers and baby boomers. (We’ve been suggesting this for some time at Insight). The report claims that “with a projected 75 percent of the workforce being millennials by 2025, much has been made about this new workforce generation, particularly when it comes to workplace strategy. While this is causing many companies today to debate how to balance the needs of millennials with those of a more tenured workforce, the study suggests that the generational divide is more perception than reality”.

November 4, 2014

Musculoskeletal disorders leap by a fifth, according to latest HSE data

by Justin Miller • News, Wellbeing, Workplace, Workplace design

While the UK remains one of the safest places to work in Europe, work related ill health continues to rise for British employees according to the latest data from the Health and Safety Executive. The HSE claims that there were some 28 million days lost over the last year, costing the economy over £14 billion. While the most dangerous professions continue to be construction, agriculture and manufacturing, the report found that over two thirds of days lost (20 million) and some £9 billion can be attributed to a number of well defined causes rooted in the modern workplace; musculoskeletal disorders, stress, anxiety and depression. The HSE study claims that around 80 per cent of new work-related illnesses were attributable to these conditions. Of the 535,000 new illnesses reported in 2013/14, 184,000 were musculoskeletal disorders and 244,000 were related to stress and depression. There are now over half a million (526,000) people with self-reported cases of musculoskeletal disorders in the UK, up by 20 percent since figures were last reported in 2011/12.

October 31, 2014

UK Government announces new research programme into workplace wellbeing

by Mark Eltringham • News, Public Sector, Workplace, Workplace design

The UK Government’s interest in what makes us happy continues unabated with the news that it has officially launched its new What Works Centre for Wellbeing. The centre will commission researchers to study ‘the impact that different interventions and services have on wellbeing’. It will focus initially on work and learning, communities, cultural and sporting activities. It claims that the results of the research will help the government, councils, health and wellbeing boards, charities and businesses make decisions on what ‘really matters for the wellbeing of people, communities and the nation as a whole’. The centre is the latest addition to the What Works Network, which was launched by the government last year to improve public services through evidence-based policy. It builds on the work of the Office for National Statistics which has been tasked with measuring national wellbeing, and of the Commission on Wellbeing and Policy.

October 30, 2014

Report claims business ethics are linked to performance

by Mark Eltringham • News, Workplace

Companies with well defined and consistent ethical policies are both more stable and more commercially successful, according to a new report published this week by the Chartered Management Institute. Based on a self-reporting survey of 2,500 CMI members the study found that over a third (37 percent) of managers in growing companies rate their own ethics as high, compared to just 19 percent in businesses that are contracting, which suggests a correlation if not causation. Just under a third (29 percent) of managers rate their organisation’s ethical standards as mediocre or poor. Senior managers also appear to have a more positive idea of their own organisation’s ethical standards than those in more junior and front line roles. Nearly half (48 percent) of senior managers believe their organisation has excellent ethical behaviour, compared to just a fifth (22 percent) of junior managers.

October 30, 2014

Employee engagement and satisfaction levels increase, despite career concerns

by Sara Bean • Knowledge, News, Workplace

Levels of job satisfaction and employee engagement are on the up, despite the fact that more than a quarter (28%) of employees report being either dissatisfied or very dissatisfied with the level of career training and development offered by their current employer. The latest CIPD/Halogen Employee Outlook survey found that one in three employees (33%) felt their career progression to date has failed to meet their expectations, however, levels of job satisfaction have increased over the last 12 months, rising by four percentage points to +44. The survey suggests that although employees might be satisfied in their current job role, there is a clear link between satisfaction with the level of career training and development and job-seeking intentions. Only 12 per cent of those satisfied with the level of career training and development are looking for a new job with another organisation, compared to almost a quarter (23%) of employees overall. The proportion of engaged employees has also grown to reach 38 per cent from 35 per cent in spring 2014, now matching the levels of engagement a year ago. More →

October 29, 2014

Prejudice against those with mental ill health still prevails in the workplace

by Sara Bean • News, Workplace

The overwhelming majority (94%) of business leaders admit there is a prejudice in their organisation towards people with mental health issues, and despite claims by 88 per cent of employers that they are trying to encourage an open culture of discussion around mental health – as many as seven in ten (70%) employees don’t feel they can speak candidly about such issues or concerns. These are the results of a new study, Breaking the Silence, from Bupa, which identifies a disconnect between what leaders think they are doing to support good mental health, and what employees say they are actually experiencing. While three quarters (76%) of business leaders know that creating a mentally healthy workforce makes good business sense, leaders are not as understanding as they believe. Employers admit to labelling employees with mental health conditions unpredictable (27%), erratic (22%) and weak (22%). Meanwhile, almost half (47%) report treading on eggshells around employees who have experienced a mental health condition and one in five leaders (22%) avoid talking to them altogether. More →