February 3, 2015

Development of urban infrastructure held back by city leaders

by Mark Eltringham • Cities, News, Property, Public Sector

The main obstacles to the implementation of urban infrastructure are those raised by the organisations and people who do most to champion them. That is the standout finding of a new report, Urban Infrastructure Insights 2015, published by the Economic Intelligence Unit and FCC Group. The survey of more than 400 business leaders and policy makers worldwide found that a majority believe the greatest impediment to the development of urban infrastructure is a lack of will and skill amongst civic leaders and officials. Lack of political will was cited by 40 percent of respondents, alongside a lack of skills among officials (39 percent), and poor governmental effectiveness (34 percent). Lack of funds was cited by 34 percent. Policy makers were especially scathing about city leaders with more than half citing their lack of skills and knowledge.

February 2, 2015

Staff calling in sick could be a symptom of management malaise

by Sara Bean • Comment, News, Wellbeing, Workplace

If your office seems strangely quiet this morning it might be due to the fact today is ‘national sickie day’. The first Monday in February is the day of the year which traditionally sees the highest number of workers calling in sick. It’s been argued that many of these people could in fact be looking for a new job, but whether your staff are sick or on a job interview, these absences may be indicative of a deeper problem, and it in all probability lies with the quality of their managers. According to recent research, one in seven people (16%) have had to take sick leave due to a bad manager and a fifth of people would turn down a job offer if their new manager had a bad reputation. The research also found that those who find themselves being poorly managed are more likely to take radical action and leave a job than tackle the issue with their HR department.

January 30, 2015

Political focus on regulation misses real workplace issues, says CIPD

by Sara Bean • Legal news, News, Workplace

One of the key policies of the Coalition Government is its Red Tape Challenge, intended to ‘roll back’ as many ‘restrictive’ employment regulations as possible. Such deregulation has been lambasted by the Labour party for its negative effect on employer / employee relations and workplace performance. As the parties gear up for the election May this argument looks set to intensify. Yet according to a major new report from the CIPD, Employment Regulation and the Labour Market, neither approach is likely to have any impact on UK labour market outcomes, suggesting there isn’t a case for the next Government to either deregulate or strengthen employment rights. Instead, the CIPD is urging policymakers to focus efforts on improving productivity through a much stronger focus on workplace practices, increasing awareness of existing rights and enforcing them more effectively.

January 30, 2015

British workers suffer in silence in noisy office environments

by Mark Eltringham • News, Workplace design

New research from Avanta Serviced Office Group claims that noise in the office environment is severely damaging the productivity of British businesses. The study of more than 1,000 UK office workers found that although over 80 percent of employees claim to being regularly distracted by noise in the workplace, fewer than half complain about it. Instead around a third admit they simply take themselves somewhere quieter such as their homes or a cafe or library. The study also identifies the distractions that bother people the most, most deriving directly from their colleagues including overheard conversations, ringtones, loud eating habits, whistling, music and even people talking to themselves. Compared to these human sources, the racket generated by inanimate objects features low down the list of irritants.

January 29, 2015

Wellness programmes may be causing more problems than they solve

by Mark Eltringham • Knowledge, News, Wellbeing, Workplace

Far from making employees healthier, a corporate focus on their wellness may actually be making them unhappier and more prone to illnesses. That is the conclusion of a new book published by two researchers at Cass Business School and Stockholm University. In the book, The Wellness Syndrome, the authors Andre Spicer and Carl Cederström claim that the fixation with monitoring wellbeing and initiating wellness programmes may be having the obverse effect to that intended. The book argues that an obsession with wellness obliges some people to pretend to be happy at work, even when they are not and that the pressure to fit with a corporate notion of what constitutes a ‘well’ person makes them depressed and anxious that they will be labelled by their employer and colleagues if they don’t fit an ideal.

January 29, 2015

Latest commercial buildings listings illuminate changing world of work

by Mark Eltringham • Architecture, News, Property, Workplace design

The latest fourteen buildings to be listed as part of the Post-War Commercial Buildings Project have been announced by the UK Government’s Department for Culture, Media and Sport. The project was initiated by English Heritage in 2011 as a way of recognising the significance and diversity of commercial buildings and acknowledging their unique proneness to change. According to English Heritage the latest fourteen Grade II listed entries (as well as a number of others assessed but deemed of lesser significance) also highlight how the design of commercial buildings reflected the changing world of work up to the cut off point of 1984. Although the projects are predominantly in the South East, there are listings for commercial buildings in Leeds, Newcastle-upon-Tyne and Birmingham.

January 29, 2015

Collaborative workspace concept is being embraced in the City

by Sara Bean • Facilities management, Flexible working, News, Property

It looks like the collaborative workspace concept is gaining credence beyond the tech start-up fraternity. British Land has announced it is to partner with Central Working, a members’ club which provides growing businesses with infrastructure, support and tools, to open a new club, Central Working City, at 4 Crown Place, next to Liverpool Street station. The move reflects a growing demand from start-ups and entrepreneurs for more collaborative workspaces in the area.The new club will occupy 11,000 sq ft across three floors of the five storey building. Following an extensive fit out the new club will offer members a mixture of shared working space, break out rooms, permanent offices and outdoor space. Profits from the club will be shared between British Land and Central Working.

January 29, 2015

New report aims to demystify successful workplace design strategies

by Mark Eltringham • Facilities management, Knowledge, News, Workplace design

Still from Jacques Tati’s Playtime

A new report aims to demystify the debate about the factors that determine an effective workplace design strategy. The Workplace Evolutionaries group in partnership with the International Facility Management Association (IFMA) Workplace and IFMA Foundation have published what they claim is the definitive workplace guide: Applying What Scientists Know about WHERE and HOW people work best. The author is Dr. Sally Augustin who argues that the study offers a comprehensive repository of research that ‘organises the tremendous body of empirical study that has been conducted in the social and physical sciences which is applicable to workplace managers and designers.’ The result is a study that looks to do away with black and white choices and considers workplace design and management issues with the sophistication they merit.

January 28, 2015

Employers over-estimate levels of staff happiness and engagement

by Sara Bean • News, Wellbeing, Workplace

Nearly half (46%) of employers believe their company is a great place to work compared with less than a third (31%) of staff, and UK staff have alarmingly low energy levels, a new survey has revealed. The data from MetLife’s UK Employee Benefits Trends Survey shows how highly employers rate recruitment and retention. Forty percent of UK companies say they will be affected by talent shortages over the next year and their key benefits challenges are retaining (41%) and hiring talent (37%). However, the greatest recruitment and retention challenge is the gap between employer and employee views. Although 32 percent of employees say they are loyal to their employer – just 22 percent believe their employer is loyal to them. In contrast 39 percent of employers’ believe their employees are loyal and 40 percent believe they are loyal to employees.

January 27, 2015

Employers need to do more to attract and train older workers says REC

by Sara Bean • News, Workplace

Employers need to provide more training opportunities for older workers and how they advertise jobs to attract recruits over 55, according to the results of a survey issued by the Recruitment and Employment Confederation (REC). Asked to identify the most important change businesses should make to encourage applications from jobseekers aged 55 and over, almost four in ten (37%) respondents highlighted issues around advertising, while a third (34%) indicated that they should be providing more opportunities for older workers to upskill or reskill. Twenty percent said that businesses need to be more careful with language used in job adverts while 17 percent said that hirers need to look beyond posting jobs exclusively online. Evidence for the business case for retaining, retraining and recruiting older workers will be published by the Department for Work and Pensions in March.

January 26, 2015

Latest figures show record last quarter for UK commercial property investment

by Sara Bean • Facilities management, News, Property

Investment in the UK commercial property sector totalled £20.5bn in the final quarter of 2014 – a 26 per cent increase on the previous quarter and the highest quarterly performance on record. The demand for Central London offices was a key driver for this as in the final quarter of the year, investment in this sector more than doubled from the previous quarter. The latest edition of Lambert Smith Hampton’s UK Investment Transactions report reveals that investment in the UK regions increased overall by 41 per cent to £21.1bn for the year as a whole – the second highest figure on record. Overseas investors continue to be the largest buyers of UK commercial property, with investment from the US more than doubling year on year and interest from the Far East also increasing significantly. Click here for more information.

January 26, 2015

Messy offices really are far less productive than those with clear desk policies

by Sara Bean • Comment, Facilities management, News

I used to have a boss whose solution to dealing with all his paper-based correspondence was to simply let the detritus build up. When he couldn’t see his desk any more, he would draw his hand across the desk and dump the whole lot into the bin. Invariably he’d miss something important and would often have to search the bin to find an important letter, invoice or memo. I had another boss who ate so much food over her keyboard that it had to be taken away and cleaned – a disgusting job, according to my colleagues in IT. So despite reading with some cynicism that a cleaning company has published new research which proves offices that cut corners on cleaning, or allow employees to work in messy, disorganised surroundings, are far less productive than clean, well-ordered offices; I must agree it shows the benefits of a clear desk policy .