Majority of businesses acquire employee data; far fewer apply it, claims report

Broken rulerPeter Drucker’s old adage that ‘what gets measured gets managed’ may be a cliché, but it’s endured to become one because there is a lot of truth in it. Now a new report commissioned this year by recruitment consultants Alexander Mann Solutions and the HRO Today Institute has found that firms that use employee data to inform strategic decision making outperform their competitors around 58 percent of the time. Which is great except the survey of HR managers and directors at over 300 companies also found that only a third of businesses use data in this way. This is in spite of the fact that nearly all (90 percent) of companies acquire employee performance data. According to the report, Success: How metrics & measurement correlate with business, nearly a third don’t use the data in any way whatsoever.

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Mid-sized firms are unsung champions of the economic recovery says CBI

Unsung champions of economic recoveryMedium-sized businesses (MSBs) are making a significant contribution to jobs and growth across the UK. Between March 2010 and March 2013 they have created 185,000 jobs, a 4.1 per cent increase compared with 1.9 per cent by large companies and 2.8 per cent by small firms. New CBI research published today shows that despite only accounting for 1.8 per cent of the UK private sector, MSBs, which employ between 50-499 people and have a turnover of £10-100 million, now employ 4.7 million people across the UK – 16 per cent of the total UK workforce. The CBI has launched #MSBMonday to boost recognition for MSBs and is calling on local government and policy makers to do more to recognise and support medium-sized businesses as their local champions. More →

Latest Insight newsletter is now available to view online

2.Insight_twitter_logo smIn this week’s Insight newsletter, available to view online; Nigel Oseland makes a plea not to kill off the open plan office just because it has been misinterpreted; Cathie Sellars explains why Maslow continues to offer us the ideal definition of wellness and Annie Gurton says the ability to find meaning and purpose in our lives trumps financial rewards. Mark Eltringham writes: what Robert Frost can teach us about how we discuss the changing workplace and why he believes attempts to predict the workplace of the future are overwhelmingly rooted in the present. In the news; employers who struggle with “doing mobile”; high tech sector contributes to highest level of commercial real estate activity in over six years and zero-hours contracts are not the evil they’ve been portrayed.

Revival in UK commercial property driven by high tech enclaves such as Cambridge

Silicon FenAs we reported recently, it’s not just technology firms in London’s creaking digital enclaves that are driving recovery in the economy and commercial property markets. The UK is home to several hothouses of innovation and talent and the cluster of technology firms and related businesses in Cambridgeshire – inevitably Silicon Fen – are contributing to the highest level of commercial real estate activity in over six years, according to a survey we reported recently from property advisor Savills. The Cambridge arm of the firm is reporting that as well as new projects, schemes that were shelved during the recession are coming back online. Now in an interview in local magazine, Business Weekly, Savills has described how the national recovery is manifesting itself in one of the UK’s high tech hotspots.

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Technology means UK small business owners are unable to switch off, says report

Can't reach off switchNearly half of the UK’s small business owners feel unable to ever get away completely from work, according to a new report from Lloyds Bank. The survey, published in the bank’s Small Business Report found that 47 percent of microbusiness owners and sole traders feel unable to completely switch off from work due to their reliance on technology to operate. More than two fifths (41 percent) work longer hours to keep up according to the report from Lloyds, which has itself recently been accused by the Government of deliberately forcing small businesses under.  According to the survey, over two thirds  (70 percent) of small businesses are concerned that their commercial health will suffer if they neglect their online presence.

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Rail fares and grind make London based staff yearn for flexible working, claims survey

London commutersPerhaps one of the least talked about factors driving the uptake of flexible working in the UK is the cost of getting into work. But a new survey commissioned by Citrix of 500 commuters in the capital claims that more than a fifth (22 percent) of London based employees are considering a job outside the city following the latest above-inflation increase in fares although the majority of the want-aways (79 percent) would stay in their current job if they could work from home at least once a week. Just under half (45 percent) would like their employer to offer flexible working, 58 percent feel they would be more productive if they didn’t have to commute, and 62 percent felt that flexible working would improve their quality of life. Ed: For those of us who already work outside London but get the occasional glimpse of the horror of commuting, those numbers are bafflingly low. 

RICS ‘Think Strategic’ campaign opens with advice to FMs on cutting costs

RICS 'Think Strategic' campaign opens with advice to FMs on cutting costsThe Royal Institution of Chartered Surveyors (RICS) has published the first in a series of monthly articles offering practical advice from leading industry professionals for FM practitioners. It marks the beginning of RICS new ‘Think Strategic’ campaign designed to encourage FM professionals to think and act more strategically by providing the tools to develop an FM plan that will directly feed into their wider corporate objectives. The idea is to help FM leaders demonstrate the value of the profession to business and gain a competitive advantage. Click the link Why cutting FM costs can have a business-wide impact to access the first of the articles, which are all available to download for free from the RICS website. More →

One in five US workers will spend Thanksgiving day with colleagues

thanksgiving-charlie-brownWith most American firms closed today for the country’s annual Thanksgiving celebrations, comes the surprising news that a significant number of workers will in fact be spending the day together after all. According to a survey carried out by CareerBuilder, co-workers may play a role in many Thanksgiving celebrations. Nearly one-in-five (19%) employees say they plan to celebrate Thanksgiving with co-workers either in or out of the office. Those working in transportation and utilities are most likely to spend the day together (28%), with Atlanta (35%) showing the highest percentage of colleagues meeting up on the day and Boston (6%) the lowest. Fourteen per cent of workers said they have to work on Thanksgiving anyway, with hospitality staff the most likely to be on the clock (36%).

CIPD research finds zero-hours contracts unfairly demonised and oversimplified

CIPD research finds zero-hours contracts unfairly demonised and oversimplified

Further evidence has been published this week that maintains the use of zero-hours contracts is not the evil employment practise portrayed by the media. According to new research by the CIPD, the use of zero-hours contracts in the UK economy has been underestimated, oversimplified and unfairly demonised. The survey of more than 2,500 workers found that zero-hours workers are just as satisfied with their job as the average UK employee, and more likely to be happy with their work-life balance than other workers. The CIPD has also published new guidance, in collaboration with law firm Lewis Silkin, to help tackle poor practice highlighted in the research, such as the poor level of understanding about employment rights among many employers and zero-hours workers.  More →

BYOD is not a temporary problem generated by a few errant staff

While most organisations are increasingly feeling the imperative to “do mobile,” many don’t know where to begin. Today’s employers have diverse workforces, made up of full-time staff, external contracting agencies, independent professionals, and part-time staff. In addition to the changes in the workforce, all enterprises (business, government and community) have been pushing their IT processes beyond their own organisational boundaries and it is increasingly clear they don’t have absolute control over the tools used to access their corporate systems and data. All this means, advises the experts at Gartner, bring your own device (BOYD) is not just a purchasing issue, but should be approached more broadly with the applications and strategies necessary for a changing world.

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Meetings cost around £16,000 per employee each year, claims survey

A pinch of saltAccording to a new survey from conference call provider Powwownow, travel costs and time spent on the road and in meetings cost UK companies just under £16,000 per employee each year.  And, because each businessperson attends an average of 207 meetings annually, taking up around 80 working days (plus the five days spent travelling between them) of their precious time, firms are missing out on the cost savings offered by alternative such as conference calls.  While an average six person meeting costs around £395 in the physical world, a comparable conference call costs just £46. The survey also found that the top tenth of business people spend an average of £4,800 on travel each year.

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Over half of managers ‘constantly worried’, with real estate most stressed sector

Over half of managers 'constantly worried' with real estate most stressed sectorOver half (51 percent) of managers say they feel ‘constantly worried’ and a disturbingly high number (40 percent) have experienced depression as a result of being stressed. The research, which was carried out by YouGov to support Bupa’s Healthy Minds programme polled the views of 6,000 employees across a range of industries, job levels and regions. It found that real estate is the UK’s most stressed sector, with more than half of workers (54 percent) feeling the pressure and a further one in five struggling to cope (20 percent) and worried about the effect of stress on their health (22 percent). With one in six adults experiencing a mental health problem at any given time, the impact on businesses is significant in terms of staff absence, productivity and performance.

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