August 26, 2016

Bridging the generation gap is the key to a happier workforce ⁰

by Sara Bean • News, Wellbeing, Workplace

People who work in multigenerational teams are much more engaged and likely to deliver higher levels of customer service a new report suggests. In a survey of over 32,000 of McDonald’s own UK employees, their people who work with a cross-section of ages registered a 10 percent increase in happiness levels compared to those who work with their peer group. With the GCSE results just in, the fast food retailer wanted to gauge attitudes among potential future employees, so McDonald’s UK commissioned a census of 5,000 people representing each of the five working generations. It revealed that adults of all ages are united in wanting to be part of a multigenerational workforce. In fact, the opportunity to work with people of different ages was the top priority for more than half of all respondents (58 percent) and this factor was important for older people born between 1900 and 1964 (67 percent), as well as 16-year olds (57 percent).

August 25, 2016

Research suggests individual responses to stress at work vary widely ⁰

by Sara Bean • News, Wellbeing, Workplace

No matter how compelling the evidence on the impact of stress at work there are always individuals who dismiss the very idea as self-indulgence. New research suggests this isn’t down to lack of empathy but simply because some people just don’t experience stress the same as others. The survey by the Deloitte Greenhouse Experience team found statistically significant variation in how respondents react to stressors which indicates that workplace stress is relative and not everyone experiences stress in the same way or to the same degree. The majority of respondents reported modest levels of stress. Fourteen percent reported being stressed only rarely and 57 percent reported being stressed sometimes, while 26 percent reported being stressed often, and 3 percent reported being always stressed. Different scenarios were also mooted to identify stress triggers. Making mistakes topped the list of stressors, with 82 percent of respondents indicating errors caused stress.

August 24, 2016

Futurist says UK gender pay gap will close much earlier than predicted ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Following the latest report that shows that the gender pay gap is still wide open comes claims that in the UK, the gap will close within the next 30 years. That’s the view anyway of futurist, trend forecaster and journalist, James Wallman. While the World Economic Forum believes that the world-wide gender pay gap won’t close by 2133, Wallman paints a more positive picture, forecasting the UK pay gap will actually close much sooner — by 2045. His reasoning is that it’s far harder to hide wage disparity in an age of data digitisation, meaning companies are compelled to be transparent. There is manifest political will behind pay parity, with new legislation meaning that by 2018 all companies with more than 250 employees will have to publish their gender pay gap data. And he argues there are numerous economic imperatives to get women working; if the same proportion of women worked in Britain as in Sweden, it would add £170bn to the UK economy and boost GDP by 9 percent.

August 24, 2016

Nearly three quarters of UK staff say their workplace is a health hazard ⁰

by Sara Bean • Facilities management, Legal news, News, Wellbeing, Workplace

Personal injury lawyers may have helped fuel the UK’s overzealous health and safety culture, but the truth is that their services are often called for to challenge negligent employers. Now a new piece of research by Hayward Baker claims that many employees are not only stuck in unsafe workplaces but with unsanitary working conditions, which is putting their health at risk. The research into over a thousand workers on the conditions of Britain’s offices, shops, factories, warehouses and building sites found that 69 percent believe their workplace to be a health hazard. The study revealed 35 percent of working Brits have picked up an illness from their place of work – with 18 percent claiming to have been struck down with food poisoning or caught a stomach bug because of dirty conditions. A further 39 percent have suffered an injury at work – with two in ten (20 percent) having been to hospital due to a work-related illness or injury.

August 24, 2016

Nearly half of employees work unpaid extra hours to cope with workloads ⁰

by Neil Franklin • Flexible working, News, Wellbeing

Nearly half of working parents in the UK put in unpaid extra hours to keep up with workloads and a third believe that overtime is now an ingrained part of workplace culture, according to a study by pressure group Working Families. The results were announced on the day the group announced details of this year’s National Work-Life Week which will encourage organisations to explore agile and flexible working. The report claims that 27 percent of people believe their line manager expects them to work extra hours, 33 percent believe that unpaid overtime is part of their workplace culture and 42 percent work extra hours to deal with workloads. Sarah Jackson, CEO of Working Families, said: “In the UK we have some of the longest working hours in Europe, with more than one in 10 employees putting in more than 50 hours each week. But success is about productivity, not impressive timesheets, so it’s worrying that our survey showed many parents feel a cultural pressure, or direct pressure from their manager, to stay late.”

August 23, 2016

US Millennials ‘martyred’ behaviour helps drive culture of presenteeism ⁰

by Sara Bean • Comment, Flexible working, News, Wellbeing, Workplace

As the school holidays draw to a close, those Brits who’ve enjoyed their annual two-week holiday break will probably have squirreled away some days to take them through to the end of the year. Not so easy for the average US worker who earns on average just ten paid vacation days per annum, for each year of service. According to a survey carried out last year, many Americans even fail to take that allocated leave for fear of being seen as slacking. And now a new piece of research claims that far from breaking this tradition of presenteeism, US Millennial workers are the most likely generation to forfeit time off, even though they earn the least amount of vacation days. These findings, from Project: Time Off’s new report, The Work Martyr’s Cautionary Tale: How the Millennial Experience Will Define America’s Vacation Culture suggest that Millennials stay at work because they feel more fear and greater guilt about taking time away from the office than any other generation.

August 22, 2016

Two thirds of employers don’t understand impact of workplace health issues ⁰

by Mark Eltringham • News, Wellbeing

A new study from Aon Employee Benefits claims that UK employers are less likely than other employers in the EMEA region to have a defined workplace health strategy with just 37 percent understanding the impact of their employees’ health issues. The 2016 EMEA Health Survey suggests that UK employers are less likely than others in the Europe, Middle East and Africa (EMEA) region to have a defined health strategy (30 percent vs 40 percent). The survey also claims that UK employers’ actions are out of line with their actual concerns. 63 percent believe their top issue is managing stress and mental health issues, while 51 percent suggest that physical health is their second highest health and wellbeing priority. However, more employers have physical and social programmes to support employee wellbeing (57 percent and 55 percent respectively), while just 41 percent have an emotional or psychological programme in place.

August 19, 2016

The staggeringly cynical medicalisation of the air that we breathe ⁰

by Mark Eltringham • Comment, Wellbeing

As regular readers are no doubt aware, normally we don’t comment on the reports and surveys we publish, instead leaving people to form their own opinions. However, the study we’ve published today from the Building Engineering Services Association can’t pass without comment. You are still free to make your own mind up, but personally, I think it is perhaps the most dangerously self-serving report we’ve seen in some time. The conclusion from the report that ‘healthy indoor air’ (I’ve added the quotation marks), provided by mechanical ventilation and air-conditioning systems is somehow superior to fresh air (I’ve removed the quotation marks from the original report), is staggeringly cynical. We’ve all grown used to the medicalisation of day to day life in these reports, but this is too much. The fact is, the healthiest thing you’ll do today is to get up from your desk, get away from the air con, get away from the traffic, stick two fingers up to BESA, go for a long walk in the fresh air and breathe deep.

August 19, 2016

Over a third of office workers complain about poor air quality ¹

by Sara Bean • Facilities management, Wellbeing, Workplace design

Almost 70 percent of office workers believe poor air quality in their place of work is having a negative effect on their day-to-day productivity and wellbeing, claims a survey commissioned by the Building Engineering Services Association (BESA); and a third of workers are concerned that poor air quality could be having a negative effect on their health. Opening windows is the most commonly used form of ventilation with 60 percent of workers saying it is the first thing they do if they need fresh air. However, although this is seen as a natural response, opening windows runs the risk of further polluting the working environment by letting in outdoor toxins, the survey claims. Given that we spend 90 percent of our time indoors and on average, 212 days a year at work, BESA has called on firms, managers and employees to ensure proper, effective, well maintained ventilation systems are operating in all offices across the UK.

August 19, 2016

Employers must lose ‘stiff upper lip’ culture to promote workplace wellbeing ⁰

by Sara Bean • News, Wellbeing, Workplace

A ‘stiff upper lip’ attitude towards wellness by UK bosses needs to change in order to advance employee wellbeing, argues a survey by Bupa. It is business leaders who are the key to overcoming the challenges facing employees’ health and wellbeing, it claims. The vast majority (94 percent) of those questioned believe there will be significant change in the employer-employee relationship in the next ten years. 91 percent of business leaders agree that technology will continue to impact the wellbeing of their workforce over the next decade and 71 percent agree the standard 9am-5pm working day is a thing of the past. Seven in ten (68 percent) noted a ‘stiff upper lip attitude’ at executive level, creating barriers to conversations about wellbeing, and three fifths (62 percent) of leaders think they need to show that they don’t suffer from ill health.

August 17, 2016

The behaviour of managers is increasing workplace stress, claims study ⁰

by Mark Eltringham • News, Wellbeing, Workplace

Management behaviour is contributing to rising workplace stress levels with employees blaming their own bosses for adding to the pressures they feel, a new study of 1,200 people by MetLife claims. The study suggests that 69 percent of employees say that the behaviour of managers in their organisation has increased stress and that the rising stress is having a major impact on company performance. Around 45 percent of employees say that stress caused by management has led to staff in their organisation taking extended time off. This in turn increases costs and affects productivity as well as impacting other workers who take on an increased workload. Government data estimates that around 35 percent of all work-related ill-health is caused by stress and that stress accounts for 43 percent of all working days lost to ill-health – the equivalent of 9.9 million working days a year at an average of 23 days per case.

August 17, 2016

Intelligent lighting can enhance workplace wellbeing and productivity ⁰

by Andy Gallacher • Comment, Environment, Facilities management, Lighting, Wellbeing, Workplace design

The main driver of the growing interest in wellbeing in recent years has undoubtedly been absenteeism. But workers don’t have to be ‘absent’ from the workplace to hamper productivity. Presenteeism, where employees are present but not productive can also influence the long-term success of an organisation. The interaction between the worker and their work environment has a huge influence on an individual’s wellbeing and overall productivity, with employees’ performance more likely to be enhanced when they are immersed in a comfortable and stimulating environment. This can include all the usual stipulations, such as a well-designed workstation, a comfortable office temperature and carefully considered and appropriate lighting. In fact, improved lighting is an essential element in the overall mix, not only because of the cost savings that their energy efficiency brings but also in the way lighting contributes to workplace wellbeing and people’s performance.