Columnists

Life at the coalface: How the agile workplace first appeared in the mid 20th Century

by • Comment, Wellbeing, Workplace design

The idea of diffusion of innovation has become so embedded in our culture, and most recently so associated with the adoption of new technology, that we might assume it happens in predictable ways. The steps between innovators, early adopters, early majority, late majority, and laggards seem intuitive and certain even when their peaks might be […]

Beyond compliance: how the EU Accessibility Act will redefine workplace inclusion

by • Comment, Workplace

The European Accessibility Act (EAA) came into effect on 28 June 2025. Since that date, any new product or service entering the EU market must meet common accessibility requirements. It’s a significant step toward ensuring that Europe’s 87 million people living with disabilities can use everyday products and services fully and confidently and will have […]

Neuroinclusive workspace design – addressing the current industry shortfalls

by • Comment, Workplace design

In recent years, there have been significant developments in making workplaces more inclusive and accessible for a diverse range of individuals. However, there is one area which is emerging as the next critical evolution in workplace strategy: neuroinclusive workplace design. Neurodivergent employees often bring unique strengths in areas like innovative problem-solving, meticulous attention to detail, […]

There’s a simpler, more natural and diverse approach we can take to workplace design

by • Comment, Workplace design

Our buildings do more than house activity. They shape our states of mind. Yet many contemporary spaces, whether offices, schools or public buildings, are full of visual noise, synthetic finishes and unnecessary complexity. These elements are often justified in the name of expression or efficiency. But they can leave people disoriented, distracted or exhausted. A […]

A break in the workspace-time continuum

by • Comment, Wellbeing

The fracturing of time and place underlies every one of the great workplace issues of our time. Everything that springs from this – the where, when, how, what and why of work – is defined by the shattering of any fixed idea we may once have had of a time and a place to work. […]

Can we all stop shouting about AI (and start listening to each other instead)?

by • AI, Comment, SF

Recently, the conversation around AI has been hotting up. This is not as a result of experts sharing new and innovative developments, but rather through grown adults exchanging insults and name-calling. LinkedIn is flooded with posts shouting about how the only people who don’t support and advocate for AI are running scared. Scared of progress. […]

Is a smart building worth it? My research says the answer is an unequivocal yes

by • Comment, Property, Technology

For my book, The Smart Building Advantage, in which I tracked the evolution of the recent built environment, I trawled through more than a decade’s worth of data. I wasn’t short of material. I studied the Salesforce Tower in San Francisco, 22 Bishopsgate in London and NEOM in Saudi Arabia, amongst many extraordinary examples of […]

The real reason why your workplace strategy isn’t working

by • Comment, JB, Workplace

In a world where how we work keeps evolving, it’s worth stepping back to ask: What are you about as an organisation? Not your product. Not your structure. Your purpose. Your direction. Your why. What are you ultimately trying to achieve as an organisation and why? What’s the bigger outcome you’re working toward? How do […]

Business leaders are told to move fast and break things. But sometimes they shouldn’t

by • Business, Comment

Business leaders are often told to embrace uncertainty, shake things up, and move fast. But this mantra masks the dangers of disruption, which can just as easily harm as help. In recent research with Richard Haynes, Ingo Marquart, and Hai Anh Vu, we examined a disruptive leadership approach called “annealing.” My summary view: Although annealing […]

Young people aren’t lazy or disloyal. They just expect different leadership

by • Comment, Workplace

For decades, the idea of a “good job” was measured with a simple formula: a stable contract and competitive salary. That rule does not seem to hold in the same way for Generation Z, broadly understood as those born between 1995 and 2010. As they join the workforce in greater numbers, this new cohort is […]

Hybrid working is here to stay. Squawk

by • Comment, Technology, Workplace design

In his recent book, The Constitution of Knowledge, the author Jonathan Rauch argues that knowledge consists of something about which nearly everybody can agree, and which has been arrived at by a structured, ongoing and benign process of debate and discovery. Without this social architecture, things unravel and sometimes in catastrophic ways. The undermining of […]

Lead boldly, pivot strategically: redefine change leadership, before it redefines you

by • Business, Comment, JB

Change management is no longer just a discipline, it’s a mindset. In today’s hyperconnected, rapidly evolving business landscape, the ability to lead through constant transformation has become the defining characteristic of exceptional leadership, and one that is weighing heavily on all leaders. When leaders claim that “people don’t like change,” they’re missing a fundamental truth […]

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