Columnists

The squeezed middle: supporting frontline managers in 2026

by • Business, Comment

I’ve spent hundreds of hours listening to thousands of people across organisations, and I’ve discovered something troubling: everyone is waiting for someone else to give them direction. It’s an organisational standoff. Senior leadership wants proactive teams. Frontline staff are desperate for clarity. And in the squeezed middle? Nothing but limbo. If we’re looking to grow, […]

AI isn’t turning robots into humans, it’s turning humans into robots.

by • AI, Comment, Wellbeing

In all the conversations, debates and shouting matches about AI that continue to dominate the internet, there is much talk about the insidious danger of anthropomorphising AI. There is something chilling about the deliberate stumbles, inflections and hesitations that are put into AI communications, to try and convince people that they are talking to a […]

Intentional AI adoption is a leadership challenge, not just a technology problem

by • AI, Comment

A lot of conversations about AI jump straight to the end state. Leaders envision a future where the human workforce is focused on higher-order thinking and augmented with agentic capabilities across the enterprise, and where operational costs are much lower. While visionary thinking is not negative, we’re discovering that the transition from today’s version of […]

Forget all the talk of Blue Monday; work is still (largely) good for us

by • Comment, Facilities management, Wellbeing, Workplace

So here it is. Blue Monday. Today. Officially the most depressing day of the year. We say ‘officially’, but like the idea of ‘Body Odour’ its common usage hides the fact that it was originally created as part of a PR campaign, in this case one for Sky’s travel channel in 2005. The whole idea […]

Fashion has an unexpected influence on commercial interior design

by • Comment, Workplace design

Fashion and interior design have always moved in parallel, reflecting both personal identity and the emerging needs of society. For example, corporate dress codes shifted to be more relaxed during the Covid-19 pandemic, coinciding with the increase in remote and hybrid working patterns. This relationship is more visible than ever, as the aesthetics of today’s […]

Networking skills should play a key role in workplace development

by • Comment, Workplace

It was recently reported that the art of networking is disappearing from modern workplaces. The skill is particularly lacking among young professionals, with around 60 percent of whom avoiding in-person networking events to the detriment of their careers. I read of this with interest and concern, being a strong believer that both internal and external […]

Life at the coalface: How the agile workplace first appeared in the mid 20th Century

by • Comment, Wellbeing, Workplace design

The idea of diffusion of innovation has become so embedded in our culture, and most recently so associated with the adoption of new technology, that we might assume it happens in predictable ways. The steps between innovators, early adopters, early majority, late majority, and laggards seem intuitive and certain even when their peaks might be […]

Beyond compliance: how the EU Accessibility Act will redefine workplace inclusion

by • Comment, Workplace

The European Accessibility Act (EAA) came into effect on 28 June 2025. Since that date, any new product or service entering the EU market must meet common accessibility requirements. It’s a significant step toward ensuring that Europe’s 87 million people living with disabilities can use everyday products and services fully and confidently and will have […]

Neuroinclusive workspace design – addressing the current industry shortfalls

by • Comment, Workplace design

In recent years, there have been significant developments in making workplaces more inclusive and accessible for a diverse range of individuals. However, there is one area which is emerging as the next critical evolution in workplace strategy: neuroinclusive workplace design. Neurodivergent employees often bring unique strengths in areas like innovative problem-solving, meticulous attention to detail, […]

There’s a simpler, more natural and diverse approach we can take to workplace design

by • Comment, Workplace design

Our buildings do more than house activity. They shape our states of mind. Yet many contemporary spaces, whether offices, schools or public buildings, are full of visual noise, synthetic finishes and unnecessary complexity. These elements are often justified in the name of expression or efficiency. But they can leave people disoriented, distracted or exhausted. A […]

A break in the workspace-time continuum

by • Comment, Wellbeing

The fracturing of time and place underlies every one of the great workplace issues of our time. Everything that springs from this – the where, when, how, what and why of work – is defined by the shattering of any fixed idea we may once have had of a time and a place to work. […]

Can we all stop shouting about AI (and start listening to each other instead)?

by • AI, Comment, SF

Recently, the conversation around AI has been hotting up. This is not as a result of experts sharing new and innovative developments, but rather through grown adults exchanging insults and name-calling. LinkedIn is flooded with posts shouting about how the only people who don’t support and advocate for AI are running scared. Scared of progress. […]

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