Search Results for: management

December 3, 2013

Majority of businesses acquire employee data; far fewer apply it, claims report

by Mark Eltringham • Facilities management, News, Workplace

Peter Drucker’s old adage that ‘what gets measured gets managed’ may be a cliché, but it’s endured to become one because there is a lot of truth in it. Now a new report commissioned this year by recruitment consultants Alexander Mann Solutions and the HRO Today Institute has found that firms that use employee data to inform strategic decision making outperform their competitors around 58 percent of the time. Which is great except the survey of HR managers and directors at over 300 companies also found that only a third of businesses use data in this way. This is in spite of the fact that nearly all (90 percent) of companies acquire employee performance data. According to the report, Success: How metrics & measurement correlate with business, nearly a third don’t use the data in any way whatsoever.

November 28, 2013

RICS ‘Think Strategic’ campaign opens with advice to FMs on cutting costs

by Sara Bean • Facilities management, News, Property

The Royal Institution of Chartered Surveyors (RICS) has published the first in a series of monthly articles offering practical advice from leading industry professionals for FM practitioners. It marks the beginning of RICS new ‘Think Strategic’ campaign designed to encourage FM professionals to think and act more strategically by providing the tools to develop an FM plan that will directly feed into their wider corporate objectives. The idea is to help FM leaders demonstrate the value of the profession to business and gain a competitive advantage. Click the link Why cutting FM costs can have a business-wide impact to access the first of the articles, which are all available to download for free from the RICS website. More →

November 28, 2013

The future belongs to those who leave themselves choices of how to deal with it

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology, Workplace

Everybody likes to talk and read about the future. It’s one of the reasons we see so many reports about what the ‘office of the future’ will look like. Often these attempts at workplace prognosis are overwhelmingly rooted in the present which might betray either a degree of timidity or lack of awareness of just how far along their standard list of trends we really are. Even when such reports appear to be bang on the money, they tend to disregard one of the most important factors we need to consider when trying to get a handle on the future, which is the need to leave ourselves choices. This is important because not only will the future be stranger than we think, but stranger than we can imagine, to paraphrase J B S Haldane.

November 20, 2013

Lawyers often view flexible working as ‘career suicide’, claims report

by Mark Eltringham • Flexible working, Legal news, Workplace

As we reported just a few weeks ago, when it comes to implementing flexible working practices, one of the UK’s most obdurate sectors is the legal profession. While an increasing number of law firms are implementing flexible working of one sort or another, progress remains slow compared to other types of organisation and is offered primarily to certain echelons of employees. Now a new survey from commercial solicitors Fletcher Day explores the reasons for this recalcitrance and suggests that many law firms are culturally reluctant to offer flexible working, may only agree to it as a short term measure and believe that flexible working is not compatible with a successful career. This view also appears to be held by over three-quarters of the lawyers surveyed, including those who may have requested flexible working arrangements recently.

November 19, 2013

2020 vision is a useless metaphor for far-sightedness in a number of ways

by Simon Heath • Comment, Facilities management, Furniture, Technology, Workplace design

The year 2020 is a mere seven years away. Yet the designers of the future workplace and those who invite them to talk about it are still referring to it as if it marks the next frontier of human endeavour and as if we weren’t already up to our collective armpits in the 21st century. The idea of 20/20 vision is considered, in ophthalmological circles at least, to represent “normal” visual acuity and is dependent on the sharpness of the retinal focus within the eye and the sensitivity of the interpretative faculty of the brain. In practical terms, this means it’s about seeing and interpreting what is directly in front of us at a distance of around 6 metres. So as a metaphor for farsightedness regarding the future of work or workplaces it’s always been a poor one. And as we get closer to the eponymous year, it becomes worse day by day.

November 18, 2013

Interview: Dave Coplin of Microsoft on Big Data, engagement and culture

by Mark Eltringham • Comment, Technology, Workplace, Workplace design

Dave Coplin joined Microsoft in 2005, and is now its Chief Envisioning Officer, helping to envision the full potential that technology offers a modern, digital society. He is a globally recognised expert on technological issues such Cloud computing, privacy, big data, social media, open government, advertising and the consumerisation of technology and is the author of a recent book called “Business Reimagined: Why work isn’t working and what you can do about it”. He is also one of the main speakers at this year’s Worktech conference in London on 19 and 20 November. In this exclusive interview with Insight he offers his thoughts on the lack of engagement between firms and employees, the most common misunderstandings about flexible working and the challenges facing managers in IT, FM and HR.

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November 15, 2013

Quarter of the UK workforce report they’re suffering long-term ill health

by Sara Bean • Facilities management, News, Workplace

Administrative and support activities, which includes facilities management, is one of five UK industries where employees have reported the highest levels of long-term ill health. However across all the sectors a staggering eight million people, or a quarter of the UK’s workforce (27%) say they suffer from a health problem that’s lasted more than a year. According to the new Health at Work Index from the British Heart Foundation (BHF) one in ten workers (12%) – approximately 3.5 million people – said their ability to do their job is limited by poor health. This includes over half of diabetes sufferers (58%) and the same proportion of people suffering from depression, mental illness or panic attacks (58%). More →

November 13, 2013

Workplace Week highlights the changing shape of the office

by Richard Byatt • Comment, Events, Facilities management, Workplace design

‘High Street’ at Network Rail’s Milton Keynes base

This year’s Workplace Week which took place last week was a great success, with more people participating and more money raised for charity. Across the week, over 500 people took part, visiting innovative workplaces, attending the Workplace Week Convention or going along to one of the many Fringe events. Workplace Week is organised by Advanced Workplace Associates and supported by CoreNet Global, BCS, RICS, FMA and BIFM. All proceeds go to the Children in Need charity. Around 60 people joined the speakers at the headquarters of PWC on London’s Southbank for the Workplace Week Convention to discuss ‘Driving productivity through the connected organisation.’ The informal atmosphere and roundtable format encouraged participation, with a focus on developments in organisational design, change management and technology.

November 12, 2013

UK leads the world in talent, but it needs the right culture in which to thrive

by Philip Ross • Comment, Technology, Workplace, Workplace design

We should never take the UK’s talent base for granted. According to a new report from Deloitte, when it comes to employment levels of people in knowledge based jobs in high skill sectors such as digital media, banking, legal services, software development, telecoms and publishing, London is comfortably the world’s leading city. The study found that London employed 1.5 million people in the 22 sectors surveyed, compared with 1.2 million in New York, 784,000 in Los Angeles, 630,000 in Hong Kong and 425,000 in Boston. The report also predicts that London will enjoy rapid growth in employment levels in these sectors over the next seven years, adding around 100,000 more people and that while a decline in employment is foreseen in financial services, this will be more than offset by strong growth in creative and media businesses.

November 12, 2013

UK commercial property lease lengths shorten to ten year low, claims report

by Mark Eltringham • News, Property

Lease lengths for commercial property fell to an historic low in the year to June 2013, while income, lost due to tenants going bust, hit an all time high, according to a new report from IPD. The IPD Lease Events Review measures over 93,000 leases, and 3,500 lease events across the UK. The 2013 edition found that over 80 percent of UK leases signed in the year to June 2013 were under five years in length, the highest level since measurement began and up from 55 percent over the last ten years. The average length of commercial property leases is now 5.8 years, down from 7.8 years in 2003, lower even than the 6.0 years in 2009 at the lowest point of the recession. Landlords have struggled to maintain cash flow and lost over 6 percent of their income due to a record numbers of defaults and insolvencies last year.

November 9, 2013

Looking back on a year in which the office sought a clearer sense of identity

by Mark Eltringham • Comment, Facilities management, Flexible working, Workplace design

It’s not often that workplace management becomes national business news but that happened at the end of February when the world became very interested for a while in the way we design and manage offices. The reason for this was the decision by Yahoo to ban homeworking for staff at its headquarters. The resultant period of shirt-rending at this challenge to received wisdom told us more about the changing view of the workplace than the actual decision by Yahoo. As the dust settled, we discovered that the Yahoo CEO Marissa Mayer had based her decision to change working practices on data from the company’s network that showed people working from home didn’t log on to the company Virtual Private Network as much as those in the office.

November 6, 2013

Employers advised to take a more preventative approach on Stress Awareness Day

by Sara Bean • News, Workplace

Today is national stress awareness day. According to the HSE stress accounted for a massive 40 per cent of all work-related illnesses last year, which resulted in a loss of 10.4 million working days. As well as being a major contributor to long term physical illnesses, including obesity, stress also contributes to poor workplace performance caused by lack of concentration. The financial cost to the UK has been estimated at £60 billion or about £1,000 per man, woman and child. Yet according to the International Stress Management Association (ISMA) most organisations tackle stress at the wrong end. They wait until someone becomes ill, and then start to provide services to improve their health. This is too late. More →