Search Results for: organisations

March 5, 2014

Innovate or die? Why facilities management must embrace change to survive

by Demitri Maldonado • Comment, Facilities management

According to recent reports on workplace, facilities management and corporate real estate, the support services sector needs to change. Some even say it needs to innovate or die. That might be a little harsh, but the current model that the majority of FM service providers work to and that their clients take for granted is tired and has not kept pace with the evolving business environment. Zurich Insurance’s report of late 2012 into CRE & FM said the sector was at a cross roads; in 2013 Jones Lang LaSalle said something similar and picked out five global trends to which CRE and FM had to respond. IFMA & CBRE have taken a similar line, but are more specific – namely FM had to embrace its softer side, focus on people skills and develop them to ensure success. (more…)

March 3, 2014

‘Big Data’ is shaping the human experience within buildings

by Sara Bean • Environment, Facilities management, News, Technology

As the cost of implementation comes down, the same “Smart” technology that is harnessing the predictive power of “Big Data” to help solve congestion problems in cities is being more routinely deployed in buildings. The Changing Face of Smart Buildings: The Op-Ex Advantage, published by Jones Lang LaSalle, explains how bringing a Big Data analytics-based approach to facilities management can increase employee comfort, engagement and productivity; whether helping organisations adapt more readily to supporting flexible workplace practises or using sustainability as a hook for engaging employees. In one notable example; by adding smart building components to a major Empire State Building energy refit, real-time energy displays enable tenants to better monitor and control their energy consumption, and even compete with other tenants in the landmark building to achieve energy savings. (more…)

February 26, 2014

Not just about the money. Higher wages do not improve employee retention

by Sara Bean • News, Workplace

Employers that take a broader view of the employee experience beyond pay are more likely to retain talented employees. new research suggests. In a study of European economies by Towers Watson, countries with higher GDP growth tend also to have higher levels of employee attrition, The General Industry Compensation Survey Report findings also show little evidence to suggest that countries with high real-wage growth (i.e. salary increases minus inflation) are able to use that to secure higher levels of employee retention. The research proves that with the emergence of a strengthening employment market means employers will have to work harder to ensure that non-pay related benefits such as an attractive working environment and plenty of opportunities for career advancement are available to attract and retain talent. (more…)

February 25, 2014

Musculoskeletal disorders rate highlights scale of ergonomic challenge

by Sara Bean • Comment, Facilities management, News, Workplace

More working days were lost last year to back, neck and muscle pain than any other cause. The latest figures from the Office of National Statistics (ONS) show that although there has been an overall downward trend in sickness absence in the UK over the last two decades; with 131 million days lost in 2013, down from 178 million days in 1993, at 30.6 million days lost, the greatest number of staff sick days in 2013 were due to musculoskeletal problems. Regulations and guidance relating to ergonomics in the workplace (the Health and Safety (Display Screen Equipment) Regulations 1992), were published over 20 years ago; and despite being amended in 2002, that’s still aeons in technology terms. The typical modern worker now routinely uses tablets, mobiles and other digital devices; whether at work, on the move or at home.

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February 24, 2014

London conference debates international office measurement standard

by Sara Bean • Facilities management, News, Property

The implementation of an international property measurement standard for offices (IPMS for Offices) moved forward last week when a group of leading professional bodies from across the world met at RICS’ HQ in London. The two-day meeting (20-21 Feb 2014) brought together representatives from many of the 31 member organisations of the International Property Measurement Standard Coalition (IPMSC), who discussed plans for the launch and implementation of IPMS across international real estate markets. A rise in cross-border property investment and expansion by global corporate occupiers has exposed the difficulties that can arise when dealing with differing national and local measurement practices. The first of its kind, IPMS seeks to standardise the way office space is measured around the world. (more…)

February 24, 2014

HS2 is a project for today projected into an uncertain future

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology

Barely a day passes in the media without some new battleground opening up in the debate about the UK’s plan to develop HS2, the high speed line connecting London with Birmingham, Leeds, Manchester, Sheffield and, for some reason, a place nobody’s heard of halfway between Derby and Nottingham called Toton (pop. 7,298). While the debate rages about the cost, the economic benefits, regional rebalancing, environmental impact, route and why the Scots and others are paying for a project that may leave them with worse train services, one of the fundamental flaws with the case for HS2 goes largely disregarded. It is that this is clearly a project designed for today, but that won’t be complete for another twenty years. The world then will be very different and, unfortunately, time isn’t quite as malleable as the movies would have us believe.

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February 19, 2014

Employment is on the rise but pay not matching the rate of inflation

by Sara Bean • News, Workplace

The latest labour market statistics shows employment has continued to rise, but at a slower rate than seen last month. However, at 67.2 per cent, record-breaking numbers of women are now in work, the highest since records began. The figures published today by the Office for National Statistics (ONS) show the employment rate in the three months to December 2013 rose to 72.1 per cent, lower than the previous three months and with just a small rise in total pay of 1.1 per cent. This slower pace of growth in employment and pay is reflected in the latest CIPD/ SuccessFactors quarterly Labour Market Outlook survey, which reveals that, although recruitment intentions remain positive, the rate of increase has slowed significantly and the vast majority of organisations expect to give pay awards below the current rate of inflation. (more…)

February 13, 2014

New BIFM professional standards give FMs yet more career choices

by Sara Bean • Facilities management, News

Unlike HR, which is wholly represented by the CIPD, FM continues to offer a choice of professional bodies. RICS boasts it is the only one that gives FMs the opportunity to achieve Chartered Status, something which the British Institute of Facilities Management (BIFM) is yet to offer. The BIFM has now announced the launch of a set of standards to “form a global competence model for the profession”. The Facilities Management Professional Standards its says, can be used to benchmark skills, knowledge and competence for those working at all levels in the FM profession. While RICS positions itself as the preferred route for a strategic facilities management career, the BIFM competences are intended to define each level in an FM’s career, from a support role through to a strategic role. FMs then, are still faced with the choice, to follow one or both organisations. (more…)

February 13, 2014

Why do we bother going to work? Good question.

by Mark Eltringham • Comment, Facilities management, Flexible working, Workplace

While the UK Government continues to explore new ways of getting people back to work more quickly following (or even during) illness, there are a number of counterpart questions that they continue to fastidiously ignore, one of which is ‘why bother?’. We might all ask ourselves that from time to time, whether petulantly or as a pressure-relieving alternative to ramming a co-worker’s head through a window or a laptop in a dumpster. But there are also reasons to raise the question coldly, rationally and with full awareness of all the facts, not least when it comes to assessing the increasing cost of going to work in the first place. Put simply, for many people it makes little or no financial sense to go to work.

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February 7, 2014

Looming resource constraints go way beyond carbon, warns the Carbon Trust

by Sara Bean • Environment, Facilities management, News

Sustainability in business must expand to meet future demands on resources. These constraints will go way beyond energy management, but include water, waste and land-use; for example there could be a 40 per cent gap between available water supplies and water needs by 2030, and some critical materials could be in short supply as soon as 2016. Organisations that adapt their business models by assessing their exposure to such resource constraints can identify how to manage these risks and exploit commercial opportunities. In turn this will improve efficiency, strengthen long-term resilience, and drive business returns. So says the Carbon Trust’s new report, Opportunities in an resource constrained world, which has profiled four of its customers: Whitbread, BT, Stagecoach, and Bord Bia and sets out some of the steps they have taken on sustainability. (more…)

February 6, 2014

Guidance from GCHQ suggests that Windows XP is no longer secure

by Mark Eltringham • Flexible working, News, Technology

Working from home to avoid the tube strike or weather-related travel chaos? Well, the perils associated with working from home may be more complex than contending with poor time management, feelings of isolation and a propensity to gain weight and neglect personal hygiene. The UK’s Government Communication Headquarters (GCHQ) is advising that all public sector staff who are still using Windows XP at home should be denied access to networks. By extension we can conclude that it’s not safe for anybody to be running the old yet still commonplace operating system after Microsoft announced it was withdrawing support from the 8^th April despite the fact that over a third of all PCs worldwide still use Windows XP.

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January 30, 2014

RICS global research charts ways for FMs to prove strategic worth

by Sara Bean • Facilities management, Knowledge, News, Property

Facilities managers across the globe need to prove the value of FM to board level directors and establish their role as a strategic and essential business function. A new global RICS Research report Raising the Bar: City Roundtables (Phase II), launched in Washington DC this week, calls for innovative new dimensions of measurement to prove FM’s effectiveness and its impact on productivity and profitability. Authored by Occupiers Journal Ltd, the report builds on findings from RICS’ 2012 research Raising the Bar: Enhancing the Strategic Role of Facilities Management (Phase I), which provided robust evidence for high-performing organisations to introduce FM as a strategic management discipline. The research also provided recommendations to support leading FM practitioners in becoming more strategic. (more…)