Search Results for: employee

Resistance to change is holding the UK back, report suggests

Resistance to change is holding the UK back, report suggests

There is a growing culture of resistance to change across the UK workforce, particularly among women, older employees, and public sector professionals.It used to be said that the UK was a nation of lions led by donkeys. Now it would appear that the country has become as stubborn as mules at every level. The new survey from Right Management claims there is a growing culture of resistance to change across the UK workforce, particularly among women, older employees, and public sector professionals. (more…)

Milan proves to be the perfect setting for an optimistic BCO conference

Milan proves to be the perfect setting for an optimistic BCO conference

Milan may not seem an obvious choice for the BCO conference. Turns out it was perfect for an increasingly optimistic sector, writes Anna KingIf anyone was asked to think of where to find the best examples of an office, I doubt very many people would reply ‘Milan’ but that may just be the reason that this year’s BCO conference was a resounding success. With Milan and its layers of history, culture, design and the vital ‘caffè’, we are reminded that workspaces are about so much more than function. A view certainly held by Amber Luscombe, Head of ESG at Oxygen, “This is my third BCO conference I was expecting more of the same, but the discussions have moved on with engaging speakers, stimulating conversations and a more positive – yet realistic –  outlook from the attendees. So many factors influence, surrounds and support good office design, from fostering a sense of belonging and community to wellbeing and nature and they were all on the table at Milan.” (more…)

How BPO enables business flexibility in rapidly changing global markets

How BPO enables business flexibility in rapidly changing global markets

What was once viewed as a cost-cutting tool, BPO has evolved into a strategic advantage, providing businesses with the flexibility they require to remain competitive and resilient during volatile periods.Global markets are changing at an unprecedented rate due to economic uncertainty, shifting consumer behavior, and technological breakthroughs. Businesses must be agile and able to adapt to market changes. This is where Business Process Outsourcing (BPO) comes in. What was once viewed as a cost-cutting tool has evolved into a strategic advantage, providing businesses with the flexibility they require to remain competitive and resilient during volatile periods. (more…)

The amenity trap: why more isn’t always better

The amenity trap: why more isn’t always better

In a competitive market with a growing focus on employee experience, landlords are under pressure to differentiate their buildings, and amenity is often the tool of choice. But more isn’t always better.Over the past decade, amenity has evolved from a ‘nice to have’ to a key part of any office building strategy. In a competitive market with a growing focus on employee experience, landlords are under pressure to differentiate their buildings, and amenity is often the tool of choice. But more isn’t always better. The most successful amenity strategies aren’t defined by volume, novelty, or trend. They’re defined by relevance: to the building, the occupier, and the wider market context. When poorly thought through, amenity can become a sunk cost. When well-executed, it can drive rental growth, increase tenant satisfaction, and support leasing velocity. (more…)

How you handle your home life is reflected in how you handle your work life

How you handle your home life is reflected in how you handle your work life

A new study shows that people who proactively reorganise their family routines – such as adjusting childcare schedules or redistributing domestic responsibilities – are more likely to demonstrate adaptability and innovation in their work lifeA new study shows that people who proactively reorganise their family routines – such as adjusting childcare schedules or redistributing domestic responsibilities – are more likely to demonstrate adaptability and innovation in their work life. Researchers found that employees who take initiative at home carry the momentum into their professional lives, becoming more resilient and forward-thinking. The study, published in the Journal of Occupational and Organizational Psychology, was led by the University of Bath’s School of Management. Over a period of six weeks researchers followed 147 full-time, dual-income heterosexual couples with children in the US to explore how home life influences work performance. (more…)

Furniture Makers organising fifth conference for HR professionals

Furniture Makers organising fifth conference for HR professionals

The Furniture Makers’ Company, the City of London livery company and charity for the furnishing industry, is organising its fifth annual HR conference, Routes to a Stronger Workforce 2025. Sponsored by Blum UK, the event is taking place on Thursday 10 July 2025 (10:00am – 3:00pm) at Furniture Makers’ Hall, London, and is tailored for HR professionals working in the furniture and furnishing industry. The conference will be chaired by Emma Welch, group HR director at Ocee International, and will feature expert-led sessions on topics such as debt management, mental health, and apprenticeship recruitment. (more…)

Workforce pressures spark calls for merger between HR and IT functions (say IT bosses)

Workforce pressures spark calls for merger between HR and IT functions (say IT bosses)

A growing number of IT leaders believe the solution to declining productivity and rising digital complexity in the workplace could lie in merging HR and IT departmentsA growing number of IT leaders believe the solution to declining productivity and rising digital complexity in the workplace could lie in merging HR and IT departments, according to a new poll. A global study by digital employee experience firm Nexthink, based on a survey of 1,100 IT leaders, found that 93 percent of respondents believe closer integration between the two functions would improve productivity, employee engagement and satisfaction. Nearly two-thirds (64 percent) predict a full merger between HR and IT will take place within five years, while a further 31 percent expect significantly closer collaboration. (more…)

Meh. Generative AI in the workplace is delivering modest returns that don’t match the hype

Meh. Generative AI in the workplace is delivering modest returns that don’t match the hype

the use of generative AI chatbots has so far delivered only modest gains in productivity and almost no increase in pay or reductions in working hours for employeesA new study by the US-based National Bureau of Economic Research has cast doubt on the immediate transformative impact of artificial intelligence in the workplace, finding that the use of generative AI chatbots has so far delivered only modest gains in productivity and almost no increase in pay or reductions in working hours for employees. The working paper [restricted access], authored by economists Anders Humlum and Emilie Vestergaard, used detailed Danish employment data to assess the real-world effects of AI adoption across 7,000 workplaces and 25,000 workers, focusing on white-collar roles most susceptible to automation—such as accountants, IT support staff, journalists, HR professionals, and software developers. (more…)

Not waving but drowning. People feel optimistic about the use of AI in the workplace … and swamped by it

Not waving but drowning. People feel optimistic about the use of AI in the workplace … and swamped by it

As the use of AI in the workplace continues to rise, new research from Henley Business School reveals that while optimism about AI’s potential is on the rise, so is the feeling of being overwhelmed by its rapid developmenAs the use of AI in the workplace continues to rise, new research from Henley Business School reveals that while optimism about AI’s potential is on the rise, so is the feeling of being overwhelmed by its rapid development. A poll of 4,640 adults across nearly 30 major sectors, commissioned by The World of Work Institute at Henley Business School, reveals that over half (56 percent) of full-time professionals feel optimistic about AI advancements, yet 61 percent admit they are overwhelmed by the pace of change. (more…)

Is anyone really thinking about the future beyond what happens next?

Is anyone really thinking about the future beyond what happens next?

I am invited to discussions about AI impacts which focus on the coming weeks and months, but it begs the question, who is thinking about the futureThe conversations around AI at the moment are interesting. Academic. Thought-provoking. Posts on LinkedIn discuss job changes and what the future may look like in theoretical terms. The words ‘streamlined’ and ‘automated’ litter the chats between Executives and CEOs. But that seems to be where consideration ends. We are talking about the future, but the very near future. I am invited to discussions about AI impacts which focus on the coming weeks and months, but it begs the question, who is thinking about the future? (more…)

Employer confidence falls to record low as UK employers face rising costs and uncertainty

Employer confidence falls to record low as UK employers face rising costs and uncertainty

The number of UK employers expecting to increase headcount in the next three months has fallen to a record low outside of the pandemicThe number of UK employers expecting to increase headcount in the next three months has fallen to a record low outside of the pandemic, as they grapple with rising employment costs and growing global uncertainties. This is according to the latest Labour Market Outlook report from the CIPD, which shows that the rate of employers expecting to increase headcount has fallen sharply among large private sector employers, and in retail in particular. In response, the CIPD is urging the government to closely consult with employers and business bodies to limit the potential impact the Employment Rights Bill could have on employer’s hiring plans as businesses face mounting external pressures. (more…)

Ping pong, perks, pizza and beanbags won’t get you a better workplace culture

Ping pong, perks, pizza and beanbags won’t get you a better workplace culture

Organisations have become increasingly inward-looking, preoccupied more with symbolic purpose statements and curated internal experiences of workplace culture than delivering real value to the business or its customersBusiness has taken a wrong turn. Since the 2008 financial crisis, best practice has led companies to believe that the route to driving greater productivity and performance is to establish a workplace culture that prioritises purpose, meaning, and how people feel. As a result, organisations have become increasingly inward-looking, preoccupied more with symbolic purpose statements and curated internal experiences than delivering real value to the business or its customers. However, in today’s challenging economic climate, and with UK productivity at an all-time low, this navel-gazing approach is not only proving ineffective, but is also actively holding companies back. What began as a well-meaning shift towards cultivating happier employees has become a harmful distraction from genuine employee engagement and performance. (more…)