Search Results for: change

March 31, 2014

HR has the most ‘can’t do’ attitude in the workplace finds poll

Human resources people are obstructive and most likely to reject reasonable requests in the workplace, finds a new poll. Almost 18 per cent of individuals polled by conference call provider Powwownow voted the HR department as the most difficult to work with; almost double that of Finance/Accounting, the next most maligned department.Why some members of staff are so uncooperative was interpreted by respondents as due to illusions of grandeur (68%), attempts to retain power and hold others back (67%) and confusion/lack of training/lack of confidence (40%). Unhelpfulness does not go unpunished it seems as the majority of respondents (53%) thought that unproductive or obstructive employees are more prone to bullying in the workplace. Those who encounter such unhelpfulness admitted to being driven to consider screaming out of sheer frustration (40%) or even seek new employment (36%) rather than speaking with their superior (30%) about an obstructive colleague. (more…)

March 26, 2014

The enduring need to put a bit more of the M into facilities management

by Mark Eltringham • Comment, Facilities management, Furniture, Workplace design

Shutterstock’s new offices, Empire State Building

It may well be a statement of the obvious, but it’s worth reminding ourselves sometimes that the term facilities management consists of two words. There is often a bit too much emphasis on the facilities and a bit too little on the management and sometimes we look for design and product solutions to problems that would be better managed in some way. You can put this down to a number of things but to some extent at least it’s down the idea that when you are determined to use a hammer, every job looks like a nail. Obviously the media takes some of the blame for this mindset because it often earns income from businesses who want to sell their stuff to solve particular problems rather than focus on the idea that many of them can be addressed either as a management issue or in combination with products and design.

(more…)

March 25, 2014

Employers welcome an age-diverse workforce, but need to be prepared

by Sara Bean • Flexible working, News, Workplace

A recent report by the UKCES that predicted that the workplace of the future will see four generations of employees working side by side is being welcomed, rather than feared by employers, but they need to begin planning for the future now, or risk a skills shortage and being at a competitive disadvantage. The revelation that by 2030 four-generation or “4G” workplaces – will become increasingly common as people delay retiring, even into their 80s, prompted UKCES Commissioner Toby Peyton-Jones to ask whether this emerging multi-generational workplace would spell stress and culture clashes or create positive tension leading to innovation. Now a new study, Managing an age-diverse workforce, from the CIPD, shows that employers and employees see clear benefits from an increasingly age diverse workforce but need to do more to take full advantage. (more…)

March 24, 2014

Public sector purchasing doesn’t need this kind of lightbulb moment

by Mark Eltringham • Furniture, Products, Public Sector, Workplace design

The latest of the weekly kickings reserved for the UK’s public sector purchasing community comes in the shape of a BBC Panorama documentary alleging that a range of frauds and cock-ups cost the National Health Service around £7 billion a year. The NHS denies these figures but there are clearly obvious and serious deficiencies in the way goods and services are procured across the public sector, as we have reported. Yet there is a flipside to such reports which tap in to (and sometimes pander to) a widespread scepticism of the way the public sector goes about its business. So we must first ask whether an equivalent private sector organisation with a budget of £109 billion a year would not also be open to a wide range of eye-wateringly expensive failures, inefficiencies and frauds. And secondly we must question whether the great British public, along with some businesses, are generally able to grasp the issues involved.

(more…)

March 20, 2014

Happiness and wellbeing more important to people than economy

by Sara Bean • News, Workplace

Whatever their opinion on yesterday’s Budget, the vast majority of Britons think levels of happiness and wellbeing matter more than the size of the economy. In a YouGov poll commissioned to mark today’s United Nation’s International Day of Happiness, a majority (87%) of UK adults were found to prefer the “greatest overall happiness and wellbeing”, rather than the “greatest overall wealth” (8%), for the society they live in. And despite the Conservative Party’s much lampooned attempts to appeal to working class people who they presume enjoy bingo and beer, this majority was found to be broadly consistent across all regions, age groups and social classes. LSE economist and co-founder of Action for Happiness, Lord Richard Laya says the results show that more priority should be given to mental health and wellbeing. (more…)

March 19, 2014

Employers say improved morale has helped reduce staff absences

by Sara Bean • Flexible working, News, Workplace

A third (34%) of UK employers have seen their absence rates improve over the last 12 months and almost two thirds think this is due to improved morale in the workplace. The new research, from trade body Group Risk Development (GRiD), echoes that of recent ONS Labour Market statistics which showed that UK sick days were down by 47 million since 1993. The employers polled also revealed they have better measures in place to reduce absence and improve attendance; with more than two in five employers (44%) using return-to-work interviews, 36 per cent having flexible working initiatives and 26 per cent having disciplinary procedures in place for unacceptable absence. Employers are also feeling more confident about working with fit notes, with 40 per cent saying they feel they can work with the advice given. (more…)

March 18, 2014

What the UK regional divide can teach us about the way we design offices

by Mark Eltringham • Comment, Facilities management, Workplace design

In the BBC documentary Mind the Gap, Evan Davis asks why London has an economy that is larger than and different to those of other UK cities, but also getting bigger and more differentiated. One of the main reasons he finds for this is something called agglomeration; the more skilled people you can put within physical reach of each other in an environment, the more productive and economically successful that environment will become.The problem for the UK is that not only is London of a different magnitude to its other cities, it does not comply with something called Zipf’s Law which states that in a typical country the largest city will be around twice the size of the second largest, around three times the size of the next largest and four times the size of the fourth largest and so on. It shouldn’t be taken too literally but it does illustrate the important economic principle of agglomeration and explains why there is such a widening divide in the UK economy.

(more…)

March 12, 2014

£56m office development planned for Salford’s regeneration area

by Sara Bean • Company news, News, Property, Public Sector

Work is to start on a £56m Grade A office and car park development in Salford’s Greengate Embankment regeneration area. The joint venture partners behind the development are Carillion, Ask Real Estate and Tristan Capital Partners, with Carillion acting as the main contractor. Work on the site, which was part of the former Manchester Exchange railway station, will start in June, with delivery of the 172,640sq ft office and car park planned for spring 2016. Salford City Council has signed an eight-year pre-lease on the whole of the first office building and Q-Park has agreed a 35 year pre-lease for the 442 space car park. The site, which was acquired from Network Rail, also has planning permission for a second phase which comprises another Grade A office building providing 150,000 sq ft of space. (more…)

March 11, 2014

A field guide to workplace terminology (part 2)

by Simon Heath • Comment, Facilities management

A year ago we published the first part of Simon Heath’s acid lexicon of the terms people use to obscure the reality of what it is they actually mean. Part One can still be read here. While much has changed over the past year, we are fortunate that Simon’s corrosive, witty and informed take on corporate bullshit, and especially that applied to the parochial field of workplace design and management remains constant. He’s part of a long tradition of those who apply satire to skewer logorrhea, doublethink and obfuscation, the best example of which remains Ambrose Bierce’s Devil’s Dictionary which is quite remarkably caustic and spares no one. First published in 1881 it maintains much of it power and topicality, for example in its definition of Conservative as: “a statesman who is enamored of existing evils, as distinguished from the Liberal, who wishes to replace them with others.”

(more…)

March 10, 2014

The workplace of the future is one founded on uncertainty

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology, Workplace, Workplace design

We now know for a fact that the good people at the UK Commission for Employment and Skills take heed of what they read on Workplace Insight. After Simon Heath recently eviscerated the idea of the year 2020 as a useful marker for the ‘future’, a new report from the UKCES draws its line in the sand a bit further on in 2030. It means they can’t have a ‘2020 Vision’ and for that we should be very thankful. Yet the report still falls into the same traps that are always liable to ensnare any prognosis about the workplace of the future, notably that some of the things of which they talk have happened or are happening already. Then there’s the whole messy business of deciding what will emerge from the chaos; a bit like predicting the flavour of the soup you are making when a hundred other cooks are secretly adding their own ingredients.

(more…)

March 5, 2014

Nine essays from UK-GBC on transforming the built environment

by Sara Bean • Environment, News, Property

The UK Green Building Council has published its annual collection of essays from its prestigious Leaders’ Network. The nine essays, entitled A defining decade – radically transforming the built environment by 2025, reflect upon the Government’s industrial strategy Construction 2025 and its vision for the UK’s built environment over the next 10 years. It includes contributions from Nicholas Pollard of Balfour Beatty, Bill Hughes of Legal & General Property, Paul Hinkin of Black Architecture and Climate Change Capital’s James Cameron. In his foreword, UK-GBC Chief Executive Paul King writes: “The essays included in this year’s collection come from a hugely influential and diverse group of leaders from across the built environment who all share a sense of the scale of the challenges ahead.” To view the essays click here.