Search Results for: communications

AI adoption exposes generational divide in management, research finds

AI adoption exposes generational divide in management, research finds

KEDGE Business School has published new research suggesting that artificial intelligence (AI) is already reshaping management practice, but that a strong generational divide is emergingKEDGE Business School has published new research suggesting that artificial intelligence is already reshaping management practice, but that a strong generational divide is emerging in how leaders use the technology. The findings come from an OpinionWay survey carried out in October 2025 among managers, and point to younger leaders adopting AI at a significantly faster pace than their older counterparts. While AI tools such as ChatGPT are now widely used across the profession, the study suggests that managers under 40 are far more likely to integrate AI into day-to-day leadership decisions, while older managers remain more cautious and selective. (more…)

AI isn’t turning robots into humans, it’s turning humans into robots.

AI isn’t turning robots into humans, it’s turning humans into robots.

in amongst all the noise, I’m paying less attention to how AI is seemingly becoming more human, and more attention to how we are using AI to become robot-like.In all the conversations, debates and shouting matches about AI that continue to dominate the internet, there is much talk about the insidious danger of anthropomorphising AI. There is something chilling about the deliberate stumbles, inflections and hesitations that are put into AI communications, to try and convince people that they are talking to a sentient being. Explanations of AI deliberately use language such as ‘the model understands’ to make us believe that AI is developing a human level of learning, as that is more appealing than saying ‘the algorithm predictions are expanding’ (and neatly glosses over the increasing error rates and hallucinations). However, in amongst all the noise, I’m paying less attention to how AI is seemingly becoming more human, and more attention to how we are using AI to become robot-like. (more…)

Surface Design Show announces details of speaker’s programme

Surface Design Show announces details of speaker’s programme

The Surface Design Show has announced the final details of its speaker’s programme for the 2026 edition of the show.The Surface Design Show has announced the final details of its speaker’s programme for the 2026 edition of the show. Featuring a range of topics with some of the most innovative voices in industry, the schedule includes an impressive list of industry names including Michelle Ogundehin, Katie Treggiden, Liz Bell, Tim Gledstone, Giles Miller and Justine Fox.  The main stage is designed by Design Command using acoustic surfaces, soft textures and gentle light, with furniture supplied by Table Place Chairs. The design treats silence not as absence but as an active design language, exploring how materials can shape space while creating a pause for visitors to reflect and feel inspired amid the show. The programme will consist of 21 presentations from over 50 speakers spanning the full breadth of the design industry. (more…)

Most people now use unapproved AI tools despite security and privacy risks

Most people now use unapproved AI tools despite security and privacy risks

A new poll from Microsoft suggests that most UK employees are now using consumer AI tools at work without approval, raising growing concerns about data privacy and cybersecurityA new poll from Microsoft suggests that most UK employees are now using consumer AI tools at work without approval, raising growing concerns about data privacy and cybersecurity. According to the research, 71 percent of UK workers have used or tried unapproved “Shadow AI” tools for work purposes, with more than half (51 percent) doing so on a weekly basis. These tools are often used for writing reports and presentations, drafting communications, and even handling finance-related tasks. (more…)

Text to video GenAI will help drive energy consumption of OpenAI to same level as India

Text to video GenAI will help drive energy consumption of OpenAI to same level as India

A new study has raised concerns about the energy consumption of text-to-video (T2V) models, warning that the technology could become one of the most power-intensive forms of artificial intelligence yet developedA new study has raised concerns about the energy consumption of text-to-video (T2V) models, warning that the technology could become one of the most power-intensive forms of artificial intelligence yet developed. The research coincides with reports from within OpenAI that the firm’s energy consumption will match the current energy use of India within 8 years. The paper, Video Killed the Energy Budget: Characterizing the Latency and Power Regimes of Open Text-to-Video Models, published on the open research platform arXiv, presents a detailed analysis of the power usage of advanced open-source video generation systems. Conducted by researchers Julien Delavande, Régis Pierrard and Sasha Luccioni, the study benchmarks several models and quantifies the way in which video generation consumes energy. (more…)

AI, automation anxiety and the future of work: lessons from Daniel Susskind

AI, automation anxiety and the future of work: lessons from Daniel Susskind

Jo Sutherland reports from an enlightening lecture on how automation anxiety and fears about the future of work may not be quite as you thinkWhen I joined the audience at Gresham College for Professor Daniel Susskind’s inaugural lecture on automation anxiety, I expected the familiar line: AI is coming for our jobs. That’s not what I heard. Instead, Susskind, Professor of Business at Gresham, made a surprisingly nuanced argument, explaining that the real story was less about the number of jobs losses, and more about how the very nature of work is shifting. This piece reports on that event (available to watch below) and reflects on what his ideas mean for workplace leaders – and, from my vantage point as a communications professional working with organisations through workplace and digital transformation, how we talk to and engage our colleagues through the change. (more…)

Calls for standardised product assessments address growing concerns about greenwashing

Calls for standardised product assessments address growing concerns about greenwashing

Built Environment Sector Calls for Standardised Product Assessments Amid Growing Concern Over GreenwashingA new industry-wide study has revealed widespread support for the introduction of mandatory Lifecycle Assessments (LCAs) on products used in the UK’s built environment to address widespread concerns about greenwashing. The findings, published in the report Greenhushing: Silence is Costing Credibility, show that 86 percent of professionals surveyed believe that LCAs are essential to reduce confusion and rebuild trust in environmental claims. Produced by Futurebuild in collaboration with The Anti-Greenwash Charter, The Carbon Literacy Project and communications agency Hattrick, the report draws on responses from over 3,000 people, including nearly 300 professionals in the built environment. It provides insight into the sector’s growing demand for standardisation and transparency in sustainability communications. (more…)

Ping pong, perks, pizza and beanbags won’t get you a better workplace culture

Ping pong, perks, pizza and beanbags won’t get you a better workplace culture

Organisations have become increasingly inward-looking, preoccupied more with symbolic purpose statements and curated internal experiences of workplace culture than delivering real value to the business or its customersBusiness has taken a wrong turn. Since the 2008 financial crisis, best practice has led companies to believe that the route to driving greater productivity and performance is to establish a workplace culture that prioritises purpose, meaning, and how people feel. As a result, organisations have become increasingly inward-looking, preoccupied more with symbolic purpose statements and curated internal experiences than delivering real value to the business or its customers. However, in today’s challenging economic climate, and with UK productivity at an all-time low, this navel-gazing approach is not only proving ineffective, but is also actively holding companies back. What began as a well-meaning shift towards cultivating happier employees has become a harmful distraction from genuine employee engagement and performance. (more…)

Genuinely unmissable workplace events are thin on the ground. The Workspace Design Show is one of the best

Genuinely unmissable workplace events are thin on the ground. The Workspace Design Show is one of the best

We’ve been here before, of course. We’ve been here many times before – for a variety of workplace events. What’s more, we like coming here. We like the Business Design Centre. We like Islington. And we very much like the Workspace Design Show.For some unknown reason the Business Design Centre was once derided, disliked and generally dismissed by many in the workplace sector. We never really understood this. Why would an industry with a hub just down the road in Clerkenwell not like the idea of visiting an exhibition centre that is so local? Why would they not be happy to come to Islington, with its enviable array of restaurants bars cafés etc? It’s not as though anyone’s being forced to head out to a slightly random, innocuous residential area of London. For those not based in and around Clerkenwell and the City, communications in and out of Islington are extremely good, unlike some of those more problematic destinations to the west of London. (more…)

Employment law five years after COVID: what’s changed?

Employment law five years after COVID: what’s changed?

As we approach five years since the COVID-19 pandemic hit, it’s a good opportunity to look back on the impact it had on the UK workplace and employment lawAs we approach five years since the COVID-19 pandemic hit, it’s a good opportunity to look back on the impact it had on the UK workplace and employment law. The pandemic was a seismic event for the workplace, but did it fundamentally change employment law in the UK? While COVID brought emergency measures such as furlough, the legal framework underpinning employment has remained largely intact. What has shifted, however, is the prominence of certain legal rights and protections for the employee —especially around health and safety, flexible working. (more…)

Half of people would quit  their job if they thought their boss were spying on them. (And they are)

Half of people would quit their job if they thought their boss were spying on them. (And they are)

More than half of British employees would quit their job if they were subjected to surveillance whilst working, but more than half of UK bosses say they cannot trust their employees without monitoring them, according to a new poll from ExpressVPN. The new study explores the views and experiences relating to the ‘workplace surveillance’ of 1,000 employees and 1,000 employers in the UK. While physical surveillance through the use of cameras and badge/pass scanners in the workplace is more widely known, the increase in remote working in recent years has driven the rise of online surveillance, according to the report. (more…)

Workplace monitoring is a fact of working life in the US. People say ‘whatever’

Workplace monitoring is a fact of working life in the US. People say ‘whatever’

Workplace monitoring is a significant aspect of many American employees’ daily lives but people don't think it's excessiveWorkplace monitoring remains a significant aspect of many American employees’ daily lives, with more than half (54 percent) of non-self-employed workers reporting that their employers track their start and end times, according to Pew Research Center’s recent study into people’s perceptions of their jobs. The report highlights a variety of ways employers monitor their staff and explores workers’ perceptions of these practices. (more…)