Search Results for: communications

April 9, 2013

Growth in unified communications and BYOD but concerns remain

by Mark Eltringham • Knowledge, News, Technology, Workplace

A new report from research firm Ovum anticipates rapidly growing interest in the use of managed unified communications (UC) applications over the next two years. The survey, conducted with Dimension Data, found that over a third of large enterprises will be procuring managed UC services by 2015. The report also suggests that Bring Your Own Device (BYOD) policies are supported by 60 per cent of American businesses, with a growing number of firms looking to integrate their BYOD policies with their new approach to unified communications. One technology they won’t be looking to integrate is The Cloud which only a fifth claimed they would use for UC applications.

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April 29, 2026

Why your emotional journey through change makes complete sense

by Jennifer Bryan • Comment, JB, Wellbeing, Workplace

When organisations embark on change, whether a restructure, a merger, a new strategy, or a shift in ways of working, enormous energy goes into the logic of it. The business case is crafted, the project plan is built, the communications are drafted and then, almost without fail, leaders are surprised by the messy, unpredictable, deeply human reality of what actually unfolds. People don’t move through change in a straight line. They don’t read the business case, nod along and transition smoothly into the new world. They feel their way through it. Understanding that emotional journey, really understanding it, not just paying lip service to it, is the difference between change that lands and change that unravels. (more…)

April 16, 2026

Study confirms that digital tools blur boundaries between work and personal life

by Neil Franklin • News, Technology, Wellbeing

A new academic study confirms something you probably already know: digital tools are eroding the boundary between work and personal life. According to the new research, things are getting worse and we experience constantly growing psychological strain as a result of an always on working culture. The study, published in the International Journal of Electronic Finance, finds that widespread use of information and communication technologies such as smartphones, laptops and cloud platforms has enabled greater flexibility but also extended work into nearly all aspects of daily life. (more…)

April 13, 2026

Memories of the Office Age

by Mark Eltringham • Cities, Features, Working lives

Originally published in November 2021. No author uses the built environment like J G Ballard. In his 1975 novel High-Rise, the eponymous structure is both a way of isolating the group of people who live and compete inside it and a metaphor for their personal isolation and inner struggles. Over the course of three months, the building’s services begin to fail. The 2,000 people within, detached from external realities in the 40-storey building, confronted with their true selves and those of their neighbours, descend into selfishness and – ultimately – savagery. (more…)

April 1, 2026

British workers now entirely unproductive, claims report

by Mark Eltringham • News, Wellbeing, Workplace

The overwhelming majority of UK workers don’t do anything productive at all, according to a new report published today. The study of available research into the illnesses, injuries, distractions, wastes of time, procrastinations, productivity drains and paralyses that afflict British workers found that the annual cost to the British economy is around £1.8 trillion, equivalent to 98.9 percent of GDP.

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March 26, 2026

Zoning Inzio’s new office with intelligent flooring choices

by Freddie Steele • Environment, News, Workplace design

When Inizio, the healthcare services provider, relocated to its 18,000 sq. ft premises in Ashby-de-la-Zouch, Leicestershire, it needed a workspace that would reflect its growth ambitions while promoting employee wellbeing. Offering a full range of services, from strategy to medical communications, Inizio helps healthcare brands connect with customers and patients through tailored solutions. To extend that same commitment to its employees, the company has now created a workspace that not only supports its people’s working patterns but protects the planet too. (more…)

March 11, 2026

Real estate sector showing resilience in spite of global volatility

by Neil Franklin • News, Property

Improving market fundamentals and a rise in available capital are helping the global real estate sector as a new cycle begins. Inflation and interest rates are becoming more stable. Property values also appear to be recovering from recent lows, and investment activity is returning in the United States, Europe and Asia Pacific. However, uncertainty linked to deglobalisation, geopolitical tensions and difficult economic conditions still poses a significant challenge for investors. This is according to the Emerging Trends in Real Estate Global Outlook 2026 report from PwC and the Urban Land Institute (ULI). (more…)

February 23, 2026

AI will either save work or destroy it. Apparently.

by Jo Sutherland • AI, Comment

As someone who works at the intersection of communications and responsible AI, I spend a lot of time thinking about how emerging technologies are explained, sold, feared, embraced and misunderstood. Nowhere is that more palpable than in conversations about AI and the future of work, where certainty is sometimes projected before it’s earned. Over the past few months alone, taking part in debates at both the Westminster Employment Forum and the University of Cambridge, I’ve been struck by just how wide the spectrum of opinion still is. Depending on who has the floor, AI is framed either as a magical productivity fix or an existential threat to jobs. The reality probably lies somewhere in the middle. (more…)

February 16, 2026

Employment Rights Act is already putting the brakes on hiring, CIPD warns

by Neil Franklin • News, Workplace

New research from the CIPD suggests the Government’s Employment Rights Act could discourage employers from recruiting permanent staff, add to business costs and increase workplace conflict. The findings come from the CIPD’s latest Labour Market Outlook, based on a survey of more than 2,000 UK employers. It reports that overall hiring intentions remain at their lowest level on record outside the first year of the pandemic. (more…)

February 10, 2026

AI adoption exposes generational divide in management, research finds

by Neil Franklin • AI, News

KEDGE Business School has published new research suggesting that artificial intelligence is already reshaping management practice, but that a strong generational divide is emerging in how leaders use the technology. The findings come from an OpinionWay survey carried out in October 2025 among managers, and point to younger leaders adopting AI at a significantly faster pace than their older counterparts. While AI tools such as ChatGPT are now widely used across the profession, the study suggests that managers under 40 are far more likely to integrate AI into day-to-day leadership decisions, while older managers remain more cautious and selective. (more…)

January 29, 2026

AI isn’t turning robots into humans, it’s turning humans into robots.

by Stephanie Fitzgerald • AI, Comment, Wellbeing

In all the conversations, debates and shouting matches about AI that continue to dominate the internet, there is much talk about the insidious danger of anthropomorphising AI. There is something chilling about the deliberate stumbles, inflections and hesitations that are put into AI communications, to try and convince people that they are talking to a sentient being. Explanations of AI deliberately use language such as ‘the model understands’ to make us believe that AI is developing a human level of learning, as that is more appealing than saying ‘the algorithm predictions are expanding’ (and neatly glosses over the increasing error rates and hallucinations). However, in amongst all the noise, I’m paying less attention to how AI is seemingly becoming more human, and more attention to how we are using AI to become robot-like. (more…)

January 27, 2026

Surface Design Show announces details of speaker’s programme

by Neil Franklin • News, Workplace design

The Surface Design Show has announced the final details of its speaker’s programme for the 2026 edition of the show. Featuring a range of topics with some of the most innovative voices in industry, the schedule includes an impressive list of industry names including Michelle Ogundehin, Katie Treggiden, Liz Bell, Tim Gledstone, Giles Miller and Justine Fox. The main stage is designed by Design Command using acoustic surfaces, soft textures and gentle light, with furniture supplied by Table Place Chairs. The design treats silence not as absence but as an active design language, exploring how materials can shape space while creating a pause for visitors to reflect and feel inspired amid the show. The programme will consist of 21 presentations from over 50 speakers spanning the full breadth of the design industry. (more…)