Search Results for: communications

April 9, 2013

Growth in unified communications and BYOD but concerns remain

by Mark Eltringham • Knowledge, News, Technology, Workplace

A new report from research firm Ovum anticipates rapidly growing interest in the use of managed unified communications (UC) applications over the next two years. The survey, conducted with Dimension Data, found that over a third of large enterprises will be procuring managed UC services by 2015. The report also suggests that Bring Your Own Device (BYOD) policies are supported by 60 per cent of American businesses, with a growing number of firms looking to integrate their BYOD policies with their new approach to unified communications. One technology they won’t be looking to integrate is The Cloud which only a fifth claimed they would use for UC applications.

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July 8, 2026

AI can automate work, but it can’t automate trust

by Michael Vavakis • AI, Comment, Technology

Businesses are moving quickly to bring artificial intelligence into the workplace, exploring how it can support everything from recruitment and workforce planning to performance management and employee services. Employee confidence in this technology, however, is struggling to keep up. Research suggests only 46 percent of people say they trust AI systems, while almost a third (31 percent) of employees are concerned they could be replaced by the technology. (more…)

June 23, 2026

Tales from the built environment: some reflections on the conference circuit

by Simon Iatrou • Comment, Facilities management, Property, Workplace design

The stories we tell ourselves can be powerful. They shape how we see reality, whether they’re true or not. The trouble is that the ones which endure are rarely the most helpful. Here’s a familiar story: every industry is privately convinced that its image problem is uniquely severe. This leads to a lot of navel-gazing and going round in circles. Often, however, they’re grappling with versions of the same challenge: trying to explain their value to people outside the room. I saw this play out at two recent conferences related to the built environment: the UK Real Estate Infrastructure & Investment Forum (UKREiiF) in May and IWFM Live last week. (more…)

June 23, 2026

Data centres are the most significant building type in the world right now. And we need to talk about that

by Anna King • Features, Technology, Workplace design

The Data Centre Congress which took place from June 1st to 4th in Cannes is to data centres what mipim is to the more traditional markets in property, a place where the good and the great – from investors and operators, to the engineers and power providers, gather to network and contemplate the challenges and the future of the sector. In Q1 last year there was a slight chill through the sector after Microsoft halted data centre plans across the US and Europe to the tune of 2GW, citing caution around the overexpansion of AI and uncertainty around tariffs. What seemed like bombshell news at the time, felt like a mere blip and a distant memory at the 2026 edition and this juggernaut of activity is showing zero signs of slowing, a market that is currently worth over $300 billion is set to rise to $699.13 billion by 2034. (more…)

April 29, 2026

Why your emotional journey through change makes complete sense

by Jennifer Bryan • Comment, JB, Wellbeing, Workplace

When organisations embark on change, whether a restructure, a merger, a new strategy, or a shift in ways of working, enormous energy goes into the logic of it. The business case is crafted, the project plan is built, the communications are drafted and then, almost without fail, leaders are surprised by the messy, unpredictable, deeply human reality of what actually unfolds. People don’t move through change in a straight line. They don’t read the business case, nod along and transition smoothly into the new world. They feel their way through it. Understanding that emotional journey, really understanding it, not just paying lip service to it, is the difference between change that lands and change that unravels. (more…)

April 16, 2026

Study confirms that digital tools blur boundaries between work and personal life

by Neil Franklin • News, Technology, Wellbeing

A new academic study confirms something you probably already know: digital tools are eroding the boundary between work and personal life. According to the new research, things are getting worse and we experience constantly growing psychological strain as a result of an always on working culture. The study, published in the International Journal of Electronic Finance, finds that widespread use of information and communication technologies such as smartphones, laptops and cloud platforms has enabled greater flexibility but also extended work into nearly all aspects of daily life. (more…)

April 13, 2026

Memories of the Office Age

by Mark Eltringham • Cities, Features, Working lives

Originally published in November 2021. No author uses the built environment like J G Ballard. In his 1975 novel High-Rise, the eponymous structure is both a way of isolating the group of people who live and compete inside it and a metaphor for their personal isolation and inner struggles. Over the course of three months, the building’s services begin to fail. The 2,000 people within, detached from external realities in the 40-storey building, confronted with their true selves and those of their neighbours, descend into selfishness and – ultimately – savagery. (more…)

April 1, 2026

British workers now entirely unproductive, claims report

by Mark Eltringham • News, Wellbeing, Workplace

The overwhelming majority of UK workers don’t do anything productive at all, according to a new report published today. The study of available research into the illnesses, injuries, distractions, wastes of time, procrastinations, productivity drains and paralyses that afflict British workers found that the annual cost to the British economy is around £1.8 trillion, equivalent to 98.9 percent of GDP.

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March 26, 2026

Zoning Inzio’s new office with intelligent flooring choices

by Freddie Steele • Environment, News, Workplace design

When Inizio, the healthcare services provider, relocated to its 18,000 sq. ft premises in Ashby-de-la-Zouch, Leicestershire, it needed a workspace that would reflect its growth ambitions while promoting employee wellbeing. Offering a full range of services, from strategy to medical communications, Inizio helps healthcare brands connect with customers and patients through tailored solutions. To extend that same commitment to its employees, the company has now created a workspace that not only supports its people’s working patterns but protects the planet too. (more…)

March 11, 2026

Real estate sector showing resilience in spite of global volatility

by Neil Franklin • News, Property

Improving market fundamentals and a rise in available capital are helping the global real estate sector as a new cycle begins. Inflation and interest rates are becoming more stable. Property values also appear to be recovering from recent lows, and investment activity is returning in the United States, Europe and Asia Pacific. However, uncertainty linked to deglobalisation, geopolitical tensions and difficult economic conditions still poses a significant challenge for investors. This is according to the Emerging Trends in Real Estate Global Outlook 2026 report from PwC and the Urban Land Institute (ULI). (more…)

February 23, 2026

AI will either save work or destroy it. Apparently.

by Jo Sutherland • AI, Comment

As someone who works at the intersection of communications and responsible AI, I spend a lot of time thinking about how emerging technologies are explained, sold, feared, embraced and misunderstood. Nowhere is that more palpable than in conversations about AI and the future of work, where certainty is sometimes projected before it’s earned. Over the past few months alone, taking part in debates at both the Westminster Employment Forum and the University of Cambridge, I’ve been struck by just how wide the spectrum of opinion still is. Depending on who has the floor, AI is framed either as a magical productivity fix or an existential threat to jobs. The reality probably lies somewhere in the middle. (more…)

February 16, 2026

Employment Rights Act is already putting the brakes on hiring, CIPD warns

by Neil Franklin • News, Workplace

New research from the CIPD suggests the Government’s Employment Rights Act could discourage employers from recruiting permanent staff, add to business costs and increase workplace conflict. The findings come from the CIPD’s latest Labour Market Outlook, based on a survey of more than 2,000 UK employers. It reports that overall hiring intentions remain at their lowest level on record outside the first year of the pandemic. (more…)