Search Results for: consequences

Reality or perception – which do you prefer for managing your workplace?

Reality or perception – which do you prefer for managing your workplace?

In 2026, workplace strategy is sophisticated. We talk about hybrid maturity, behavioural analytics, ESG metrics, portfolio optimisation and experience design. The language has evolved. The dashboards are more advanced. The conversations are happening at board level. And yet, many organisations are still making fundamental property decisions based on instinct. They believe the amount of space is not suitable for their requirements or the wrong type of space. They listen to their teams’ demands for changes to their space without the facts to say no. They feel occupancy is higher or lower than it really is. (more…)

The squeezed middle: supporting frontline managers in 2026

The squeezed middle: supporting frontline managers in 2026

I’ve spent hundreds of hours listening to thousands of people across organisations, and I’ve discovered something troubling: everyone is waiting for someone else to give them direction. It’s an organisational standoff. Senior leadership wants proactive teams. Frontline staff are desperate for clarity. And in the squeezed middle? Nothing but limbo. If we’re looking to grow, recover or sustain our organisations, the answer lies in frontline management skills. Your manager makes the biggest impact on how you feel about work and how secure you feel about your future. If you have to work for money, and most of us do, this relationship has enormous consequences for your wellbeing. (more…)

Senior leaders identified as highest AI risk in UK organisations, study claims

Senior leaders identified as highest AI risk in UK organisations, study claims

Senior leaders are emerging as the highest-risk users of artificial intelligence in UK organisations, according to new researchSenior leaders are emerging as the highest-risk users of artificial intelligence in UK organisations, according to new research which suggests AI-related business failures are being driven more by leadership behaviour than by technology or junior staff. (more…)

Intentional AI adoption is a leadership challenge, not just a technology problem

Intentional AI adoption is a leadership challenge, not just a technology problem

even in an AI-driven future, the real challenge remains deeply human—guiding teams with intention, empathy, and trust.A lot of conversations about AI jump straight to the end state. Leaders envision a future where the human workforce is focused on higher-order thinking and augmented with agentic capabilities across the enterprise, and where operational costs are much lower. While visionary thinking is not negative, we’re discovering that the transition from today’s version of the organization to a more automated state will require a massive transformation to achieve. Effective, sticky change requires active work and leadership to truly pivot processes, integrate technology, cultivate new skillsets, establish the cultural foundations, reformat the organizational structure, and ramp to new ways of working. Machines can’t steer that kind of change; humans still have to. (more…)

Beyond compliance: how the EU Accessibility Act will redefine workplace inclusion

Beyond compliance: how the EU Accessibility Act will redefine workplace inclusion

he European Accessibility Act (EAA) came into effect on 28 June 2025. Since that date, any new product or service entering the EU market must meet common accessibility requirements. It’s a significant step toward ensuring that Europe’s 87 million people living with disabilities can use everyday products and services fully and confidently and will have a profound effect on workplace inclusion.The European Accessibility Act (EAA) came into effect on 28 June 2025. Since that date, any new product or service entering the EU market must meet common accessibility requirements. It’s a significant step toward ensuring that Europe’s 87 million people living with disabilities can use everyday products and services fully and confidently and will have a profound effect on workplace inclusion. The Act is designed to support both individuals and businesses. Until now, accessibility laws have varied widely across member states, creating unnecessary complexity for organisations and uneven experiences for people with disabilities. (more…)

Shift to a low carbon economy could create millions of jobs but risks widening global divides

Shift to a low carbon economy could create millions of jobs but risks widening global divides

The shift to a low carbon economy is expected to reshape labour markets across the world over the next five years, with almost 14.4 million jobs set to be affected by 2030The shift to a low carbon economy is expected to reshape labour markets across the world over the next five years, with almost 14.4 million jobs set to be affected by 2030, according to a new report from the World Economic Forum. The research suggests that while 2.4 million roles will be phased out, the emergence of new industries and technologies will generate around 12 million new positions, resulting in a net gain of 9.6 million jobs. Yet the report warns that the scale of disruption, combined with persistent economic and geopolitical pressures, could deepen existing inequalities both within and between countries. (more…)

Is a smart building worth it? My research says the answer is an unequivocal yes

Is a smart building worth it? My research says the answer is an unequivocal yes

Too often, clients have paid contractors for the design and delivery of a smart building whilst ignoring the operational sideFor my book, The Smart Building Advantage, in which I tracked the evolution of the recent built environment, I trawled through more than a decade’s worth of data. I wasn’t short of material. I studied the Salesforce Tower in San Francisco, 22 Bishopsgate in London and NEOM in Saudi Arabia, amongst many extraordinary examples of how buildings and technology can work together. From these, I concluded that smart buildings are like chameleons in the way they’ve adapted to meet the shifting demands of the corporate zeitgeist. (more…)

Young people aren’t lazy or disloyal. They just expect different leadership

Young people aren’t lazy or disloyal. They just expect different leadership

As they join the workforce in greater numbers, this new cohort is helping to redefine what work and leadership meanFor decades, the idea of a “good job” was measured with a simple formula: a stable contract and competitive salary. That rule does not seem to hold in the same way for Generation Z, broadly understood as those born between 1995 and 2010. As they join the workforce in greater numbers, this new cohort is helping to redefine what work and leadership mean. Salary still matters, of course, particularly when it comes to gaining independence in a time of high living costs, but many young people no longer see pay as the decisive factor in choosing or staying in a job. Instead, they are attentive to whether companies are genuine in their values, whether their work carries purpose, and whether employers are aware of their social impact. (more…)

AI generated ‘workslop’ is destroying productivity, say researchers

AI generated ‘workslop’ is destroying productivity, say researchers

Workslop is a new term for the flood of low quality content and outputs produced by employees leaning too heavily on generative AIA new analysis published in the Harvard Business Review suggests that the rapid adoption of artificial intelligence tools is undermining productivity in many workplaces rather than improving it. The article introduces the idea of “workslop”, a term used to describe the flood of low quality content and outputs produced by employees leaning too heavily on generative AI systems. According to the research, the number of organisations adopting AI has risen sharply in the past two years, with many leaders assuming the technology would deliver immediate efficiency gains. Yet a study from MIT Media Lab cited in the article found that 95 percent of organisations have seen no measurable return on their investment in AI. Instead of freeing people from routine tasks, many firms are finding that AI is creating new layers of work. Drafts, reports and proposals generated by software are often superficial, incoherent or riddled with errors, requiring staff to spend additional time correcting or recreating them. (more…)

Workers voice concerns over AI in the workplace, think it makes them less intelligent

Workers voice concerns over AI in the workplace, think it makes them less intelligent

There is growing unease among employees about the impact of AI on their working lives, with many reporting fears of skill loss, job security and reduced human interaction.A new survey claims to highlight growing unease among employees about the impact of artificial intelligence on their working lives, with many reporting fears of skill loss, job insecurity and reduced human interaction, as well as brain rot. The research, carried out by Howdy in August 2025 among 1,007 full-time workers aged 19 to 77, found that while the majority are already using AI tools in some form, significant numbers are questioning the consequences. Around one in four believe they risk losing critical abilities through over-reliance on artificial intelligence, while a fifth said the technology already makes them less capable. A smaller group, around 10 percent, said they now rely entirely on AI to perform their jobs. (more…)

Lead boldly, pivot strategically: redefine change leadership, before it redefines you

Lead boldly, pivot strategically: redefine change leadership, before it redefines you

The question isn't whether change will continue to accelerate—it's whether we'll rise to meet it with the leadership our times demand. Change management is no longer just a discipline, it’s a mindset. In today’s hyperconnected, rapidly evolving business landscape, the ability to lead through constant transformation has become the defining characteristic of exceptional leadership, and one that is weighing heavily on all leaders. When leaders claim that “people don’t like change,” they’re missing a fundamental truth about human nature. We navigate change every single day, adapting our morning routines when a loved one falls ill, finding alternative routes when our train is cancelled, or pivoting our plans when circumstances shift. Change itself isn’t the problem. The issue is that people don’t like being changed or having transformation imposed upon them without agency, understanding, or involvement. (more…)

Working from home means official government stats are too flawed for economic forecasting

Working from home means official government stats are too flawed for economic forecasting

A new independent review has sharply criticised the Office for National Statistics (ONS), warning that widespread working from home is undermining the quality of UK economic dataA new independent review has sharply criticised the Office for National Statistics (ONS), warning that widespread working from home is undermining the quality of UK economic data, according to a report in The Daily Telegraph. The review, led by Sir Robert Devereux, a former senior civil servant, highlights how current working practices are weakening the agency’s ability to deliver accurate and timely statistics. Despite mounting concerns, many ONS staff continue to work from home full-time, with internal resistance to returning to office-based routines. (more…)