Search Results for: cybersecurity

Most people now use unapproved AI tools despite security and privacy risks

Most people now use unapproved AI tools despite security and privacy risks

A new poll from Microsoft suggests that most UK employees are now using consumer AI tools at work without approval, raising growing concerns about data privacy and cybersecurityA new poll from Microsoft suggests that most UK employees are now using consumer AI tools at work without approval, raising growing concerns about data privacy and cybersecurity. According to the research, 71 percent of UK workers have used or tried unapproved “Shadow AI” tools for work purposes, with more than half (51 percent) doing so on a weekly basis. These tools are often used for writing reports and presentations, drafting communications, and even handling finance-related tasks. (more…)

How BPO enables business flexibility in rapidly changing global markets

How BPO enables business flexibility in rapidly changing global markets

What was once viewed as a cost-cutting tool, BPO has evolved into a strategic advantage, providing businesses with the flexibility they require to remain competitive and resilient during volatile periods.Global markets are changing at an unprecedented rate due to economic uncertainty, shifting consumer behavior, and technological breakthroughs. Businesses must be agile and able to adapt to market changes. This is where Business Process Outsourcing (BPO) comes in. What was once viewed as a cost-cutting tool has evolved into a strategic advantage, providing businesses with the flexibility they require to remain competitive and resilient during volatile periods. (more…)

Five predictions for how the public sector will tackle challenges and lead digital transformation in 2025

Five predictions for how the public sector will tackle challenges and lead digital transformation in 2025

widespread skills shortages and legacy IT systems within the public sector remain an obstacle to digital transformationThe UK government is committed to modernising and becoming tech-first, but widespread skills shortages and legacy IT systems within the public sector remain an obstacle to digital transformation. While we are seeing steps to digitise, and the £2bn set aside to improve IT across the NHS is a good case in point, capital investment is only one part of the puzzle. As we look to the new year, we can expect the public sector to continue to face challenges in keeping pace with technology innovation, particularly in adopting AI and cloud solutions, combating talent gaps, and modernising workflows. (more…)

Economic and political uncertainty continue to dampen commercial property market sentiment

Economic and political uncertainty continue to dampen commercial property market sentiment

The outlook for the European commercial property market is cautiously optimistic despite growing geopolitical uncertainty and concerns about economic growthThe outlook for the European commercial property market is cautiously optimistic despite growing geopolitical uncertainty and concerns about economic growth, with London, Madrid and Paris emerging as the standout performers, according to a new report by PwC and the Urban Land Institute (ULI). The report – Emerging Trends in Real Estate Europe 2025 outlines how market players believe ‘a new normal’ is emerging as valuations have come down and interest rates regain some level of predictability in a market characterised by higher inflation and interest rates, and geopolitical and economic uncertainties. This led to more than 80 percent of survey respondents expecting business confidence and profits to stay the same or rise in 2025, with around half predicting increases in both. (more…)

Majority of IT managers think AI is coming for people’s jobs

Majority of IT managers think AI is coming for people’s jobs

Sixty-eight per cent of UK based managers believe AI will take more jobs than it creates and only 20 percent think AI will be a net job creator. The global average is 57 percent and 27 percent respectively.Two thirds of UK organisations say they are prioritising AI in their IT and customer service thinking, according to a new poll from 8×8. As a result they are starting to assess the roles and working hours of employees. The Future of Work: 2030 Vision Report [registration], surveyed the opinions of over 400 IT and Customer Experience (CX) managers. It looks into the projected makeup of the global workforce in 2030, organisations’ technological priorities between now and then, and the current and future challenges they may face. (more…)

Technology failures are a major headache for small businesses

Technology failures are a major headache for small businesses

A new poll  from TalkTalk Business claims to identify the significant impact technology failures have on small and medium-sized enterprises (SMEs) in the UK.A new poll  from TalkTalk Business claims to identify the significant impact technology failures have on small and medium-sized enterprises (SMEs) in the UK. According to the survey, nearly one-quarter (23 percent) of these businesses have experienced system glitches within the past year. These technical issues are proving costly for many SMEs, with 17 percent reporting that such problems have cost their business between £500 and £999 over the last 12 months. More alarmingly, 12 percent of SMEs have faced losses ranging from £2,000 to £3,999, while 7 percent have incurred staggering costs between £8,000 and £9,999 due to technology-related failures. (more…)

Tech workers and young people will need a major skills upgrade if they are to keep up with AI

Tech workers and young people will need a major skills upgrade if they are to keep up with AI

The vast majority (92 percent) of ICT roles are expected to undergo big changes as a result of advancements in AIThe vast majority (92 percent) of ICT roles are expected to undergo big changes as a result of advancements in artificial intelligence and the technology continues to transform the information and communications (ICT) sector according to a new report from tech giants, Cisco, Microsoft and Google. The AI-enabled ICT Workforce Consortium, led by Cisco has published the “Transformational Opportunity of AI on ICT Jobs” report, offering guidance on the areas for of concern for workers to reskill in response to the evolving job landscape. This transformation will impact professionals in 47 ICT roles, including cybersecurity, data science and software development, according to the report. (more…)

Britain is no longer a nation of shopkeepers, but it is divided by the work we do

Britain is no longer a nation of shopkeepers, but it is divided by the work we do

An analysis of workforce data suggests that the work people do in different parts of the UK varies enormously, especially compared to LondonFollowing last week’s news that the fastest growing job category in the US isn’t necessarily the one you’d expect, a new report from HR software provider Ciphr, based on ONS data, claims to identify which jobs are the most disproportionately common in each part of the UK. The report analyses the latest regional employee estimates for over 370 occupations to find out which work roles (with at least 5,000 full-time employees) appear to be more concentrated, or over-represented, in some places more than others. (more…)

US and UK sign agreement on AI safety

US and UK sign agreement on AI safety

In a landmark agreement, the United States and the United Kingdom have pledged to collaborate on testing advanced AI safetyIn a landmark agreement, the United States and the United Kingdom have pledged to collaborate on testing advanced artificial intelligence (AI). This is the first-ever bilateral deal of its kind focused on AI safety. This agreement builds on commitments made at the AI Safety Summit last year, where both countries established AI Safety Institutes. These institutes will work together to develop robust methods for evaluating the safety of AI tools and systems. (more…)

CEOs remain optimistic about short term growth, quarter are planning to replace people with AI

CEOs remain optimistic about short term growth, quarter are planning to replace people with AI

A quarter of CEOs intend to cut their headcounts by at least five percent "due to generative AIThe proportion of CEOs who believe global economic growth will improve over the next 12-months has more than doubled. At the same time, the proportion of CEOs concerned about their long-term business viability has risen to 45 percent as tech and climate pressures accelerate, according to PwC’s 27th Annual Global CEO Survey. However the survey, published to coincide with the annual World Economic Forum jamboree in Davos, also reports that artificial intelligence will result in dramatic job losses in 2024 and beyond. A quarter intend to cut their headcounts by at least five percent “due to generative AI. (more…)

Hybrid working should be supported by a licence

Hybrid working should be supported by a licence

A new report from workplace consultancy Advanced Workplace Associates (AWA) suggests that organisations could introduce a licensing system to ensure employees have the conditions to deliver high performance and work safely, in a hybrid working modelA new report from workplace consultancy Advanced Workplace Associates (AWA) suggests that organisations could introduce a licensing system to ensure employees have the conditions to deliver high performance and work safely, in a hybrid working model. This follows AWA’s most recent Hybrid Index Report, a study of nearly 120 workplaces in 22 countries, representing 155,000 employees, which found that workers are still only coming into the office an average of 1.75 days a week. (more…)

Artificial intelligence will boost short term headcount, claim half of employers

Artificial intelligence will boost short term headcount, claim half of employers

More than half (54 percent) of Britain’s employers expect Artificial Intelligence (AI) technologies will have a positive impact on their staff headcount over the next two yearsMore than half (54 percent) of Britain’s employers expect Artificial Intelligence (AI) technologies will have a positive impact on their staff headcount over the next two years, according to a survey by Experis, a part of ManpowerGroup.  The survey of 2,000+ British employers also suggests that more than two thirds (69 percent) of businesses expect AI tools and technologies – including ChatGPT, Machine Learning and Virtual Reality – to have a positive impact on upskilling and reskilling, as well as on employee training (68 percent). 67 percent of British organisations anticipate a positive impact on employee engagement because of AI technology, and 60 percent think it can positively impact the onboarding process too. (more…)