Search Results for: employee

Can we all stop shouting about AI (and start listening to each other instead)?

Can we all stop shouting about AI (and start listening to each other instead)?

by • AI, Comment, SF

Next time we see a debate about AI that gets a little heated, maybe we need to ask ourselves, why are we so afraid to admit it isn’t perfectRecently, the conversation around AI has been hotting up. This is not as a result of experts sharing new and innovative developments, but rather through grown adults exchanging insults and name-calling. LinkedIn is flooded with posts shouting about how the only people who don’t support and advocate for AI are running scared. Scared of progress. Scared of technology. Scared of the future. These posts read as childish and bullying and, whilst admittedly likely to be AI generated (or at the very least having had AI cast a glance or two over the content), they are positioning humans in a dichotomous way; for or against. You’re either with AI and therefore in the gang, or you are an ignorant luddite who is unwilling to get with the programme.

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Is a smart building worth it? My research says the answer is an unequivocal yes

Is a smart building worth it? My research says the answer is an unequivocal yes

by • Comment, Property, Technology

Too often, clients have paid contractors for the design and delivery of a smart building whilst ignoring the operational sideFor my book, The Smart Building Advantage, in which I tracked the evolution of the recent built environment, I trawled through more than a decade’s worth of data. I wasn’t short of material. I studied the Salesforce Tower in San Francisco, 22 Bishopsgate in London and NEOM in Saudi Arabia, amongst many extraordinary examples of how buildings and technology can work together. From these, I concluded that smart buildings are like chameleons in the way they’ve adapted to meet the shifting demands of the corporate zeitgeist. (more…)

Circular design and human-centred innovation celebrated at BCO National Awards

Circular design and human-centred innovation celebrated at BCO National Awards

by • Environment, News, Property, Workplace design

An office built entirely on circular design principles, a 3,300 sq m living wall and the transformation of a Victorian infirmary into a modern workplace were among the projects recognised at the British Council for Offices (BCO) National Awards. Held on 7 October at the JW Marriott Grosvenor House in London, the event brought together more than 1,200 senior figures from across the office sector to celebrate excellence in workplace design, development and operation. (more…)

Most managers underestimate the role their emotions play in decision making

Most managers underestimate the role their emotions play in decision making

by • Business, News

Managers are less rational and more influenced in their decision making by emotions than they think.Managers are less rational and more influenced in their decision making by emotions than they think, according to a new poll. The study, The empathy problem: Balancing emotion in decision-making, part of the Building Better Managers series [registration], surveyed 279 people leaders across eight countries and 51 industries, with qualitative interviews assessing how emotions and biases impact workplace choices. While four in five managers reported making decisions without emotional influence, almost all shared personal stories during interviews that indicated the opposite. This gap reflects the unconscious nature of decision making, according to the report. It suggests that, while humans see themselves as rational thinkers, many of our choices are instinctively fast, intuitive and emotionally driven. (more…)

Very few people say they enjoy their work, HP study suggests

Very few people say they enjoy their work, HP study suggests

by • News, Wellbeing, Workplace

Just 15 percent of UK knowledge workers say they have a healthy relationship with work, according to the latest findings from HP’s third annual Work Relationship IndexJust 15 percent of UK knowledge workers say they have a healthy relationship with work, according to the latest findings from HP’s third annual Work Relationship Index [registration]. The poll of more than 18,000 desk-based employees across 14 countries, including 1,300 in the UK, shows an 11-point fall from 2024 and a figure five points lower than this year’s global average. The report suggests that business leaders in the UK influence most of the factors shaping employee wellbeing, yet many workers feel their needs are not being met. Only 14 percent of respondents believe leaders show empathy, and the same proportion say leaders communicate transparently. At the same time, 41 percent feel their company prioritises profit over people, while 61 percent say expectations and demands have increased – the highest level across developed markets. (more…)

Business leaders are told to move fast and break things. But sometimes they shouldn’t

Business leaders are told to move fast and break things. But sometimes they shouldn’t

by • Business, Comment

Business leaders are often told to embrace uncertainty, shake things up, and move fast. But this mantra masks the dangers of disruption, which can just as easily harm as help.Business leaders are often told to embrace uncertainty, shake things up, and move fast. But this mantra masks the dangers of disruption, which can just as easily harm as help. In recent research with Richard Haynes, Ingo Marquart, and Hai Anh Vu, we examined a disruptive leadership approach called “annealing.” My summary view: Although annealing can prompt change and innovation, most leaders should pause and reflect before trying. (more…)

Mandates fail to bring people back to the office, but design and flexibility might

Mandates fail to bring people back to the office, but design and flexibility might

by • Flexible working, News, Workplace design

Rigid return-to-office mandates are doing little to increase attendance, according to new research from international design practice Hassell. The firm’s latest Workplace Futures Survey, titled The Mandate Mirage, suggests that the real motivator for people to work in person is choice, particularly when supported by offices designed to offer more than just a desk. The sixth edition of the survey, which polled 3,000 office workers across the UK, US, Australia, Singapore, Hong Kong and South Korea, finds that strict policies are more likely to generate dissatisfaction than compliance. In the UK, poorly executed mandates cut compliance by up to 41 percent, while organisations that offered bonuses or travel subsidies saw attendance increase by a third. Recently renovated offices also boosted in-person working by 15 percent. (more…)

Young people aren’t lazy or disloyal. They just expect different leadership

Young people aren’t lazy or disloyal. They just expect different leadership

by • Comment, Workplace

As they join the workforce in greater numbers, this new cohort is helping to redefine what work and leadership meanFor decades, the idea of a “good job” was measured with a simple formula: a stable contract and competitive salary. That rule does not seem to hold in the same way for Generation Z, broadly understood as those born between 1995 and 2010. As they join the workforce in greater numbers, this new cohort is helping to redefine what work and leadership mean. Salary still matters, of course, particularly when it comes to gaining independence in a time of high living costs, but many young people no longer see pay as the decisive factor in choosing or staying in a job. Instead, they are attentive to whether companies are genuine in their values, whether their work carries purpose, and whether employers are aware of their social impact. (more…)

AI generated ‘workslop’ is destroying productivity, say researchers

AI generated ‘workslop’ is destroying productivity, say researchers

by • AI, News

Workslop is a new term for the flood of low quality content and outputs produced by employees leaning too heavily on generative AIA new analysis published in the Harvard Business Review suggests that the rapid adoption of artificial intelligence tools is undermining productivity in many workplaces rather than improving it. The article introduces the idea of “workslop”, a term used to describe the flood of low quality content and outputs produced by employees leaning too heavily on generative AI systems. According to the research, the number of organisations adopting AI has risen sharply in the past two years, with many leaders assuming the technology would deliver immediate efficiency gains. Yet a study from MIT Media Lab cited in the article found that 95 percent of organisations have seen no measurable return on their investment in AI. Instead of freeing people from routine tasks, many firms are finding that AI is creating new layers of work. Drafts, reports and proposals generated by software are often superficial, incoherent or riddled with errors, requiring staff to spend additional time correcting or recreating them. (more…)

People are handing work to AI agents even though they are unreliable and lack accountability

People are handing work to AI agents even though they are unreliable and lack accountability

by • AI, News

UK workers expect to hand over almost a third of their workload to AI agents within the next year, yet most say the technology is still unreliable and lacks clear accountabilityUK workers expect to hand over almost a third of their workload to AI agents within the next year, yet most say the technology is still unreliable and lacks clear accountability, according to a new poll from Asana’s Work Innovation Lab. The survey of more than 2,000 workers, including 1,021 in the UK, found that employees anticipate delegating 32 percent of tasks to AI within 12 months and 41 percent within three years. At present, only a quarter feel ready to do so. Despite the rapid spread of adoption, with nearly three-quarters already using AI agents, concerns about reliability and oversight remain high. (more…)

Hybrid working is now more about when work is done, rather than where

Hybrid working is now more about when work is done, rather than where

by • Flexible working, News

The defining issue in workplace flexibility and hybrid working is now time rather than locationA new report from Owl Labs suggests that the debate over where people work is being replaced by questions about when they work. The firm’s 2025 State of Hybrid Work report argues that the defining issue in workplace flexibility and hybrid working is now time rather than location. The study, based on a survey of 2,000 US workers, claims that almost half of respondents believe they do not have enough flexibility in their working hours. Thirty seven percent said they would turn down a job that did not provide flexible scheduling, an increase compared to last year. Around a quarter said they would find a four day week more attractive than a traditional arrangement, with many indicating they would be willing to take a pay cut in exchange for greater control over their time. On average, workers said they would give up around eight to nine percent of their salary to secure more flexible hours or a reduced working week. (more…)

Hybrid working is here to stay. Squawk

Hybrid working is here to stay. Squawk

by • Comment, Technology, Workplace design

I hold to the idea that nobody knows what hybrid working is, by which I mean there is no universally shared idea about what it isIn his recent book, The Constitution of Knowledge, the author Jonathan Rauch argues that knowledge consists of something about which nearly everybody can agree, and which has been arrived at by a structured, ongoing and benign process of debate and discovery. Without this social architecture, things unravel and sometimes in catastrophic ways. The undermining of knowledge and the processes that lead to it has been one of the defining characteristics of authoritarians for the entirety of human history. They know if you can get people to believe absurdities, you can get them to commit atrocities. Or at least shut up and let you get on with the business of despotism. (more…)

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