A new study of a large Turkish call centre provides fresh evidence that working from home can improve productivity and workforce diversity — though in-person onboarding remains crucial to long-term success. The research, conducted by economists from King’s College London, Stanford, the Paris School of Economics and the EBRD, examines Tempo BPO, a Turkish business process outsourcing company that moved fully remote in 2020. The authors include well-known remote work researchers Nick Bloom and Steven Davis, alongside Cevat Giray Aksoy, Victoria Marino, and Cem Ozguzel. (more…)

New research suggests that around one in ten full time employees working from home in the UK have taken on a side job, with a significant number managing their additional work during normal working hours for their main employer. The study, commissioned by the Global Payroll Alliance (GPA), surveyed over 2,400 UK workers who work from home at least some of the time. It found that 71 percent of full-time employees still work remotely to some degree, and around 20 percent now do so full-time. (more…)

A new analysis from the Office for National Statistics confirms that hybrid working is now the dominant form of flexible work for many people in Great Britain. The figures, which cover the period from January to March 2025, show that 28 percent of working adults now combine home and on-site work on a regular basis – the highest proportion recorded since the ONS began monitoring hybrid working patterns. This compares with just 9 percent who work exclusively from home and around 55 percent who are permanently based at a single workplace. The remaining proportion are made up of those with no fixed place of work or whose work locations vary, such as mobile or site-based roles.
(more…)