Search Results for: leadership

How MSPs are shaping the future of the digital workplace

How MSPs are shaping the future of the digital workplace

by • Company news, Facilities management

Here’s why businesses are increasingly turning to outside experts for AI support and what to expect of the digital workplace as those experts modernize their service offerings in response.According to JLL’s 2026 Future of Work Survey, most C-suite and corporate real estate leaders now expect AI to redesign roles and grow headcount rather than reduce it. While this is likely a relief for those who previously worried about AI making their roles obsolete, it also creates new pressure on organisations to integrate AI into their operations. This pressure is increasing the demand across the board for managed service providers (MSPs). At the same time, it is increasing the scope of responsibilities modern MSPs are now expected to offer. Here’s why businesses are increasingly turning to outside experts for AI support and what to expect of the digital workplace as those experts modernize their service offerings in response. (more…)

Resilience: the expanding global mandate for facility management

Resilience: the expanding global mandate for facility management

by • Comment, Facilities management

Throughout this decade, global challenges have shined a spotlight on the facility management (FM) industry and its professionals like never before.Throughout this decade, global challenges have shined a spotlight on the facility management (FM) industry and its professionals like never before. From pandemics to climate events and geopolitical instability, these challenges have tested organizations in unprecedented ways. While many debated the meaning of  terms like “the new normal,” facility managers demonstrated competence, strategic planning and decisive leadership to keep their organizations and people moving forward. From the C-suite to workers and visitors, organizations have become acutely aware of  FM’s influence as critical enablers  to ensure organizational, environmental and personal health. (more…)

Most organisations are investing in AI. Far fewer are preparing leaders for it

Most organisations are investing in AI. Far fewer are preparing leaders for it

by • AI, Comment

Businesses are racing to adopt new technologies, but many still lack the leadership frameworks, behaviours and organisational confidence needed to turn AI into meaningful, scaled value.The gap between AI adoption and leadership readiness is becoming one of the defining challenges facing organisations today. According to Gallup’s latest State of the Global Workforce report, only one in five employees believe their manager actively supports their team’s use of artificial intelligence, while just one in four say their organisation has communicated a clear strategy for integrating the technology into work. While investment in AI continues to accelerate, leadership capability is struggling to keep pace. Businesses are racing to adopt new technologies, but many still lack the leadership frameworks, behaviours and organisational confidence needed to turn AI into meaningful, scaled value. (more…)

Fathers who work from home fear ‘return to office’ rules could force them to quit, study claims

Fathers who work from home fear ‘return to office’ rules could force them to quit, study claims

by • Flexible working, News

More than one in six fathers who currently work from home say they would quit their job if required to return to the office full-timeMore than one in six fathers who currently work from home say they would quit their job if required to return to the office full-time, according to new research from King’s College London, which suggests employers risk losing experienced staff if they tighten office attendance policies. The report, When Fathers Work from Home, from the King’s Global Institute for Women’s Leadership, argues that remote working has become an important part of family life for many fathers, but warns that workplace cultures continue to discourage men from making full use of flexible working arrangements. (more…)

Narcissistic leaders are more likely to oppose remote work, study suggests

Narcissistic leaders are more likely to oppose remote work, study suggests

by • Flexible working, News

business leaders with stronger narcissistic tendencies are significantly more likely to resist remote work and hybrid working arrangements because they see them as a threat to their power and statusNow, we don’t usually want to fan the dying embers of the tedious, endless RTO v WFH conversation, but this is a potentially interesting addition to consider. According to a new study from researchers at the Wharton School at the University of Pennsylvania, business leaders with stronger narcissistic tendencies are significantly more likely to resist remote and hybrid working arrangements because they see them as a threat to their power and status. Published in the journal Organizational Behavior and Human Decision Processes, the study suggests that opposition to remote work may not be driven solely by concerns about productivity, collaboration or organisational performance. Instead, it may also stem from leaders’ personal motivations and psychological needs. (more…)

People value autonomy and flexibility more than workplace technology

People value autonomy and flexibility more than workplace technology

by • Flexible working, News, Technology, Wellbeing

People place greater value on autonomy and flexibility at work than on access to better workplace technology, according to new researchPeople place greater value on autonomy and flexibility at work than on access to better workplace technology, according to new research that suggests organisations may need to rethink how they approach workplace transformation projects. The survey found that a third of respondents (33 percent) identified autonomy as the most important element of a well-designed employee experience, while 30 percent cited flexibility. By comparison, 21 percent said improved digital tools were the most important factor and only 15 percent pointed to leadership that listens. The findings come at a time when organisations continue to invest heavily in artificial intelligence, automation and digital workplace programmes in an effort to improve productivity, engagement and performance. (more…)

People impressed by corporate bullshit tend to make worse decisions

People impressed by corporate bullshit tend to make worse decisions

by • Business, News

Employees who respond positively to management jargon and corporate buzzwords may be less effective at analytical thinking and workplace decision-makingEmployees who respond positively to management jargon and corporate buzzwords may be less effective at analytical thinking and workplace decision-making, according to new research from Cornell University. The study, published in the journal Personality and Individual Differences, examined how office workers reacted to what researchers describe as “corporate bullshit” – abstract, jargon-heavy language that sounds impressive but often lacks clear meaning. (more…)

European workers upbeat about jobs despite low engagement, says Gallup poll

European workers upbeat about jobs despite low engagement, says Gallup poll

by • News, Workplace

European workers are increasingly optimistic about their chances of finding a new job, despite remaining having some of the worst engagement levels of any employees in the worldEuropean workers are increasingly optimistic about their chances of finding a new job, despite having some of the worst engagement levels of any employees in the world, according to new Gallup research. The results of the poll suggest that over half (57 percent) of European employees thought it was a good time to find a job in their local market in 2025, maintaining record highs and representing the region’s strongest increase in job optimism since 2011. (more…)

Companies are adopting AI more quickly than their staff can adapt

Companies are adopting AI more quickly than their staff can adapt

by • AI, News, Workplace

Adecco has warned that companies are accelerating the adoption of artificial intelligence faster than they are preparing their workforces for the changeAdecco has warned that companies are accelerating the adoption of artificial intelligence faster than they are preparing their workforces for the change, according to a new global study of senior business leaders. The report, The Human Premium: Leadership Beyond the Algorithm, is based on a survey of 2,000 executives across 13 countries whose organisations collectively employ more than 8.6 million people. It highlights what Adecco describes as a growing gap between AI ambition and organisational readiness. (more…)

The qualities that get managers promoted are the reasons people don’t like them

The qualities that get managers promoted are the reasons people don’t like them

by • Business, News

A new report from Hogan Assessments suggests that the qualities helping managers rise through organisations may be very different from those employees believe make effective leaders. The study, The Leadership Divide: Global Insights on Who Leads vs. Who Should [registration], found no overlap between the characteristics most commonly associated with senior executives and the qualities employees say they value in managers. Hogan analysed personality assessment data from more than 21,000 executives and surveyed 9,794 employees across 25 countries. The findings indicate that executives are often distinguished by confidence, competitiveness, visibility and self-promotion, while employees place greater importance on communication, integrity, accountability and decision-making. (more…)

Geopolitics reshapes CEO priorities as firms focus on profitability, AI and dealmaking

Geopolitics reshapes CEO priorities as firms focus on profitability, AI and dealmaking

by • AI, Business, News

Geopolitical instability has become the dominant concern for global business leaders, prompting a shift in corporate strategy towards profitability, resilience and targeted growth, according to the latest EY-Parthenon CEO Outlook Survey.Geopolitical instability has become the dominant concern for global business leaders, prompting a shift in corporate strategy towards profitability, resilience and targeted growth, according to the latest EY-Parthenon CEO Outlook Survey. The quarterly study, based on responses from 1,200 CEOs across 21 countries, suggests that executives are adapting to what they see as a prolonged period of structural uncertainty by tightening their focus on disciplined investment, artificial intelligence and strategic transactions. More than half of respondents, 56 percent, identified geopolitical risk as the most significant threat to their business over the next 12 months, representing a rise of 28 percentage points since September 2025. The findings indicate that geopolitical pressures are now shaping boardroom priorities more directly than in previous years. (more…)

Microsoft report claims AI agents will reshape organisations and redefine knowledge work

Microsoft report claims AI agents will reshape organisations and redefine knowledge work

by • AI, News, Workplace

Microsoft’s latest Work Trend Index report suggests that organisations are entering a new phase in the evolution of knowledge work, in which artificial intelligence agents become embedded in everyday operations and employees take on supervisory roles over digital systemsMicrosoft’s latest Work Trend Index report suggests that organisations are entering a new phase in the evolution of knowledge work, in which artificial intelligence agents become embedded in everyday operations and employees take on supervisory roles over digital systems. The study, based on a survey of 31,000 workers across 31 countries alongside labour market data and productivity signals, suggests that this shift is already underway and could accelerate rapidly over the next few years. (more…)

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