Search Results for: management

April 18, 2013

Is facilities management evolving into workplace management?

by Mark Eltringham • Comment, Facilities management, Technology, Workplace

Not so long ago, there used to be a lot of talk about the overlap between facilities management and professions such as HR and IT, much of it to do with the endless search for the true meaning of the nascent FM profession. Now there is open talk of convergence of these three and other disciplines as we adapt to the changing world of work. The nature and implications of this new order for those professions, and the role of facilities managers in particular, is the subject of a new book called Moving On: Facilities Management to Workplace Management by Graham Jervis.

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April 5, 2013

Rigid attachment to best practice “killing” talent management

by Sara Bean • Knowledge, News, Workplace

A rigid attachment to ‘best practice’, rather than a focus on business needs, is preventing many organisations from unearthing and nurturing staff to drive their business forward and the danger of such an inflexible approach is killing organisations’ ability to properly manage talent. According to Anna Marie Detert, KPMG’s UK Lead for Talent – a tendency to copy or adopt the latest fad or fancy must be challenged if employers are to understand the talent they truly need to succeed, and plan effectively to find and keep it. (more…)

March 19, 2013

Survey: Work and poor management biggest cause of stress

by Sara Bean • News, Workplace

Work is the most stressful factor in people’s lives with one in three people (34 per cent) saying their work life was either very or quite stressful – and the top cause (32 per cent) is frustration with poor management. Research commissioned by Mind found work more stressful than debt or financial problems (30 per cent) or health (17 per cent). However, employees don’t believe that managers are actively tackling causes of stress in the workplace, with only one in five people saying they felt their line manager took active steps to help staff manage stress (22%) or mental health conditions (19%).

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March 11, 2013

Time to mothball facilities management’s stuffed shirts

by Simon Heath • Comment, Facilities management

Much hand-wringing and angst in the world of Facilities/Workplace Management at the moment. The usual existential paranoia about relevancy and the need for a seat at the top table; the search for differentiation when pretty much the whole industry does the same things in the same way; hoping to standardise as much as possible under the guise of best practice and looking for ways that add value that won’t put a further pinch on already tight margins. As ever, new legislative and regulatory frameworks will keep the talking heads occupied and BIM (and other new tools) will continue to keep the cash tills ringing at software companies.

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February 19, 2013

Room for improvement in public sector workplace management

by Mark Eltringham • Architecture, Facilities management, News, Public Sector, Workplace design

Last week technology company Citrix announced that the UK Government could cut its property costs by a third by adopting flexible working policies. It used a Freedom of Information request to discover how much space each public sector employee in the UK is allocated and how much it costs then applied a formula to work out how this would be affected by greater adoption of flexible working. What was interesting was not just the up-front argument you would expect from an ICT provider but also the discovery that the average employee is allocated 1.1 workstations with some enjoying 1.6. (more…)

February 2, 2026

New white paper offers actions for managing trauma in the workplace

by Neil Franklin • News, Wellbeing

A new white paper offering practical guidance for employers on how to recognise, understand and respond to trauma in the workplace has been published by Nottingham Business School (NBS), part of Nottingham Trent University. Recent national figures show that more than 8.5 million adults in England and Wales are survivors of childhood abuse, underlining the scale of trauma?related experiences within the UK workforce. Managing Trauma in the Workplace: Strategies for Wellbeing and Organisational Resilience brings together research, survivor perspectives, and evidence?based recommendations to help HR professionals and managers create psychologically safe working environments. (more…)

January 29, 2026

AI isn’t turning robots into humans, it’s turning humans into robots.

by Stephanie Fitzgerald • AI, Comment, Wellbeing

In all the conversations, debates and shouting matches about AI that continue to dominate the internet, there is much talk about the insidious danger of anthropomorphising AI. There is something chilling about the deliberate stumbles, inflections and hesitations that are put into AI communications, to try and convince people that they are talking to a sentient being. Explanations of AI deliberately use language such as ‘the model understands’ to make us believe that AI is developing a human level of learning, as that is more appealing than saying ‘the algorithm predictions are expanding’ (and neatly glosses over the increasing error rates and hallucinations). However, in amongst all the noise, I’m paying less attention to how AI is seemingly becoming more human, and more attention to how we are using AI to become robot-like. (more…)

January 28, 2026

New book explores the emotional side of organisational change

by Freddie Steele • Company news, Workplace

Leadership consultant and change specialist Jennifer Bryan has launched a new book examining the often-overlooked emotional dimension of organisational change. The Emotional Side of Organizational Change: How to Survive and Thrive focuses on how leaders can better support people through uncertainty, transformation and disruption by placing human emotion at the centre of change strategies. (more…)

January 28, 2026

KI Achieves FISP (S) Certification, reinforcing its commitment to sustainable and circular practices

by Freddie Steele • Company news, Environment, Workplace design

KI has reaffirmed its long-standing commitment to sustainability by achieving the enhanced FISP (S) certification, building on over a decade of continuous accreditation under the Furniture Industry Sustainability Programme (FISP). As the only independently certified sustainability standard created specifically for the furniture sector, FISP represents the industry’s most comprehensive benchmark for environmental, social and economic best practice. KI first became FISP-certified in 2013. Its progression to the advanced FISP (S) standard in late 2025 demonstrates the company’s ambition to lead the industry toward more circular, transparent and future?ready product development. (more…)

January 28, 2026

Intentional AI adoption is a leadership challenge, not just a technology problem

by Molly Lebowitz • AI, Comment

A lot of conversations about AI jump straight to the end state. Leaders envision a future where the human workforce is focused on higher-order thinking and augmented with agentic capabilities across the enterprise, and where operational costs are much lower. While visionary thinking is not negative, we’re discovering that the transition from today’s version of the organization to a more automated state will require a massive transformation to achieve. Effective, sticky change requires active work and leadership to truly pivot processes, integrate technology, cultivate new skillsets, establish the cultural foundations, reformat the organizational structure, and ramp to new ways of working. Machines can’t steer that kind of change; humans still have to. (more…)

January 27, 2026

Faking positivity at work is causing leaders to burn out

by Neil Franklin • News, Wellbeing

Being forced to fake their emotions in the workplace is causing leaders to burn out, according to new research by emlyon business school. The researchers say that this ‘surface acting’ creates a scientifically proven exhaustion loop that drains the very resources necessary to function well in interpersonal environments. As a result, cognitive capacity declines, authenticity erodes, and team trust suffers in ways that makes engaging in leadership more difficult in the future. (more…)

January 19, 2026

Forget all the talk of Blue Monday; work is still (largely) good for us

by Mark Eltringham • Comment, Facilities management, Wellbeing, Workplace

So here it is. Blue Monday. Today. Officially the most depressing day of the year. We say ‘officially’, but like the idea of ‘Body Odour’ its common usage hides the fact that it was originally created as part of a PR campaign, in this case one for Sky’s travel channel in 2005. The whole idea of Blue Monday is couched in a pseudo-mathematical equation which includes factors like the weather, levels of debt, time since Christmas, low levels of motivation and, apparently, an unspecified variable known simply as ‘D’. (more…)